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Error code
Err-03
Err-04
Err-05
When Registering the Machine with ScanNCutCanvas
Error message
Activation failed.
A network error
occurred.
Errors occurred in
network function.
Registration failed.
Unconnected to the
internet server.
Check the proxy setting.
12
The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless
access point/router.
Your machine supports the following authentication methods:
Authentication method
WPA-Personal
WPA2-Personal
Open
Shared key
If your problem is not solved, the SSID or network settings you entered may be incorrect.
Reconfirm the wireless network settings.
See "How can I find the wireless security information (SSID and Network Key)" on page 11 to
confirm.
The security information (SSID/Network Key (Password)) is incorrect.
Reconfirm the SSID and security information (Network Key (Password)).
See "How can I find the wireless security information (SSID and Network Key)" on page 11 to
confirm.
The wireless security information (Authentication method/Encryption method/Network Key
(Password)) is incorrect.
Reconfirm the wireless security information (Authentication method/Encryption method/
Network Key (Password)) in the table of Err-03.
See "How can I find the wireless security information (SSID and Network Key)" on page 11 to
confirm.
Activation of your machine failed.
Internal data may be corrupted.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
A network error occurred during communication.
Check the following.
- Is your wireless access point/router turned on?
- Is the network cable of your wireless access point/router plugged in?
An internal malfunction occurred.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
Registration of the PIN code failed.
Internal data may be corrupted.
Contact the retailer where you purchased this machine or the nearest authorized service
center.
The proxy settings are incorrect.
Check the proxy settings of your wireless network and your machine.
Cause/Solution
Encryption method
TKIP
AES
AES
WEP
None (without encryption)
WEP
Cause/Solution
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