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© 2015. All Rights Reserved.
Acer Chromebase DC221HQ User's Manual
This revision: 02/2015

Product Registration

When using your product for the first time, it is recommended that you immediately
register it. This will give you access to some useful benefits, such as:
Faster service from our trained representatives.
Membership in the Acer community: receive promotions and participate in
customer surveys.
The latest news from Acer.
Hurry and register, as other advantages await you!

How to register

To register your Acer product, please visit www.acer.com. Select your country, click
Register a product and follow the simple instructions.
After we receive your product registration, you will be sent a confirmation email with
important data that you should keep in a safe place.
Obtaining Acer accessories
We are happy to inform you that Acer's warranty extension program and accessories
are available online. Come and visit our online shop and find what you need at
store.acer.com.
The Acer store is being progressively rolled out, and, unfortunately may not be
available in some regions. Please check back regularly to see when it will be
available in your country.
Model number: __________________________________
Serial number: ___________________________________
Date of purchase: ________________________________
Place of purchase: ________________________________

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Table of Contents
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Summary of Contents for Acer Chromebase DC221HQ

  • Page 1: Product Registration

    Obtaining Acer accessories We are happy to inform you that Acer's warranty extension program and accessories are available online. Come and visit our online shop and find what you need at store.acer.com.
  • Page 2: Table Of Contents

    Base view ..................5 Rear view ..................6 Environment................. 7 Getting started Plug in and set up your Acer Chromebase ........8 Turn on your Acer Chromebase........... 8 Using the touchscreen ..............8 Select your language settings............9 Connect to a network ..............9 Sign in to your Google Account ...........
  • Page 3 Help Online and offline help .............. 26 Information for your safety and comfort Safety instructions ..............27 Radio frequency interference ............ 30 Medical devices................. 30 Vehicles..................31 Potentially explosive environments ........... 32 Emergency calls ................ 32 Disposal instructions ..............32 Tips and information for comfortable use ........
  • Page 4: Your Acer Chromebase Tour

    Your Acer Chromebase tour Your Acer Chromebase tour Now that you are done setting it up, let us show you around your new Acer Chromebase. Front view Icon Item Description Web camera for video communication. Webcam A light next to the webcam indicates that the webcam is active.
  • Page 5: Base View

    Base view 1 2 34 Icon Item Description Connect to USB devices. If a port is black it is USB 2.0 compatible, USB ports if it is blue it is also USB 3.0 compatible and supports fast charging. Supports high-definition digital video HDMI-out port connections.
  • Page 6: Rear View

    Your Acer Chromebase tour Rear view Icon Item Description Connects to USB devices. If a port is black it is USB 2.0 USB port compatible, if it is blue it is also USB 3.0 compatible. Connects to audio devices Headset/speaker (e.g., speakers, headphones), or a...
  • Page 7: Environment

    Note: Items 1, 2, and 3 are located behind a cover on the rear of your computer. Environment • Temperature: • Operating: 5 °C to 35 °C Non-operating: -20 °C to 65 °C • • Humidity (non-condensing): • Operating: 20% to 80% •...
  • Page 8: Getting Started

    Open the stand until it snaps in place. Then, tilt the display panel to an angle of between 15 and 75 degrees from an upright position. Connect the DC-in jack to your Acer Chromebase and plug the AC adapter into an AC outlet.
  • Page 9: Select Your Language Settings

    Accept the Terms of Service Once connected to a network, accept the Terms of Service. Your Acer Chromebase will then download any available system updates, so you automatically get the latest Chrome OS features.
  • Page 10 Account gives you access to useful web services developed by Google, such as Gmail, Google Docs, and Google Calendar. Browse as a guest You can also use the Acer Chromebase without a Google Account by clicking Browse as a Guest on the left. Set your account picture This picture will represent your account on the main sign-in screen and status area.
  • Page 11: The Chrome Os Desktop

    The Chrome OS Desktop Desktop overview Window controls Status area Launcher and settings Window controls Icon Description Icon Description Close a tab Open a new tab Minimize, maximize, or dock the window on the left or Close the window right Back to the previous page Go to the next page Reload the page...
  • Page 12 Apps list Status area and settings Icon Description Icon Description Chrome OS help Shut down Lock screen Settings Battery status Volume control Wireless network Bluetooth status connection Note: Specifications vary. Some icons may not be applicable to your Acer Chromebase.
  • Page 13: Apps

    Files saved to the Downloads folder are saved to your local drive and are only accessible to your Acer Chromebase. Note: You must be connected to the Internet to do the following Google Drive operations.
  • Page 14 Apps 2. If this your first time accessing your Google Drive, click on the Google Drive icon to enable access. 3. Once your Google Drive is enabled, select the files that you want to upload. 4. Drag-and-drop the files on to Google Drive.
  • Page 15: Gmail

    Enable offline access to Google Drive files You can access files stored on your Google Drive while offline, but first you must enable offline access: 1. In the Apps panel, click on the Files icon, then click on Google Drive. 2.
  • Page 16: Playing Video Or Audio Files

    Apps Playing video or audio files Your Acer Chromebase has a built-in media player to play audio and video files. To play a file, double-click on an audio or video file in your Files app. Media type Supported formats .3gp, .avi, .mov, .mp4, .m4v, .m4a, .mp3, .mkv, .ogv, Audio / Video .ogm, .ogg, .oga, .webm, .wav...
  • Page 17: Chrome Tips And Tricks

    Chrome tips and tricks Your Acer Chromebase is a new type of computer that works somewhat differently than what you may be used to, so you might like to know how easy and useful things are when using it. Here are some tips and tricks.
  • Page 18 Chrome tips and tricks How to share documents with other users 1. Click the Share button in the upper right corner of your document. Click 2. Add people by typing in their email address. 3. After you click Done, they’ll receive an email letting them know a document has been shared with them.
  • Page 19 3. Click the Submit button to start your Hangout. Click For all you Skype users out there, Google+ Hangouts are free video chats for up to ten people. How to listen to music Google Play Music 1. Press the Search key and click Google Play Music. Press Click >...
  • Page 20 Chrome tips and tricks How to watch videos, TV, or movies YouTube 1. Press the Search key, click YouTube and you’re ready to roll. Press Click > Google Play Movies 1. Press the Search key and click Google Play Movies. Press Click >...
  • Page 21 Click > 2. Double-click on any Microsoft Office file stored in Google Drive or on an external hard drive or USB flash drive connected to your Acer Chromebase. You can convert Microsoft Word and Excel files into Google Drive Documents and Spreadsheets and edit them. You can also export Google Drive documents and spreadsheets as Microsoft Office files.
  • Page 22 Search key and clicking on Store. When the Chrome Web Store opens, click on Collections in the left column and then Offline Apps. The Get Started app and Help on your Acer Chromebase have a lot of additional very useful information. They are well worth a look.
  • Page 23: Settings

    Settings Use the settings menu to adjust the various options for your Acer Chromebase. To access the settings menu: 1. Click on the status area in the lower-right corner, where your account picture appears. 2. Click on Settings. 3. To show the advanced settings, scroll to the bottom and click on Show advanced settings.
  • Page 24: Changing The Clock Settings

    7. Click on OK when finished. Changing the clock settings You can change the time format and time zone on your Acer Chromebase. If the date or time is incorrect on your Acer Chromebase, try adjusting the time zone. To change the time zone: 1.
  • Page 25: Setting Up A Printer

    "Online and offline help" on page 26 and then search for Google Cloud Print. Updating Chrome OS Automatic update Each time you turn on your Acer Chromebase, it automatically checks for updates. When an update is available, this update icon ( ) will appear in the status area. To apply the update: 1.
  • Page 26: Help

    Help Help Online and offline help Additional help is available both online and offline. Help covers basic troubleshooting as well as more detailed information about Chrome OS and using your Chromebase. To access the help pages: 1. Click the status area in the lower-right corner where your account picture appears.
  • Page 27: Information For Your Safety And Comfort

    Information for your safety and comfort Safety instructions Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
  • Page 28 Information for your safety and comfort product falls, it could be seriously damaged. • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface.
  • Page 29 product where people will walk on the cord. • If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
  • Page 30: Radio Frequency Interference

    Information for your safety and comfort Liquid was spilled into the product. • • The product was exposed to rain or water. • The product has been dropped or the case has been damaged. • The product exhibits a distinct change in performance, indicating a need for service.
  • Page 31: Vehicles

    determine if they are adequately shielded from external RF energy or if you have any questions. Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF transmissions.
  • Page 32: Potentially Explosive Environments

    ENERGY STAR mark. What is ENERGY STAR? Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Acer is committed to...
  • Page 33: Tips And Information For Comfortable Use

    More information refers www.energystar.gov or www.energystar.gov/powermanagement. Acer ENERGY STAR qualified products: (only for certain models) • Produce less heat and reduce cooling loads, and warmer climates.
  • Page 34 Information for your safety and comfort Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: • Refrain from staying too long in one fixed posture. •...
  • Page 35 using a display visor, such as a piece of cardboard extended from • the display's top front edge Avoid adjusting your display to an awkward viewing angle. • Avoid looking at bright light sources for extended periods of time. • Developing good work habits The following work habits make computer use more relaxing and productive:...
  • Page 36: Regulations And Safety Notices

    Regulations and safety notices Regulations and safety notices FCC notice This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 37: Lcd Pixel Statement

    Operation conditions This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Notice: Canadian users This Class B digital apparatus complies with Canadian ICES-003.
  • Page 38: Federal Communications Commission Declaration Of Conformity

    Regulations and safety notices Acer America Corporation 333 West San Carlos St., Suite 1500 San Jose, CA 95110, U. S. A. Tel : 254-298-4000 Fax : 254-298-4147 www.acer.com Federal Communications Commission Declaration of Conformity This device complies with Part 15 of the FCC Rules. Operation is subject to...

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