Chapter 7 Troubleshooting; Check List - Fujitsu Eternus DX60 S2 User Manual

Chapter 7
This chapter explains troubleshooting when errors occur.
If you notice anything unusual during operation, then refer to
the ETERNUS DX Disk storage system status, prepare the necessary information with
Required Information for Inquiries" (page
• When the ETERNUS DX Disk storage system is turned off
• When the ETERNUS DX Disk storage system refuses to turn on
• When the READY LED is not on
• When the FAULT LED is on
• When the FAULT LED blinks
• When the ETERNUS DX Disk storage system cannot be connected via a network service
• When I/O access is slow
• When the server does not recognize the volumes
7.1

Check List

■
When the ETERNUS DX Disk storage system is turned off
Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk
storage system alone and contact your maintenance engineer.
• Is the ETERNUS DX Disk storage system's power cord disconnected?
• Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?
• Is there a power failure?
• Has there been a recent main power failure?
If the ETERNUS DX Disk storage system is in AC automatic power mode (i.e. AUTO POWER
switch is turned to ON), the ETERNUS DX Disk storage system turns on automatically after
the power is restored.
■
When the ETERNUS DX Disk storage system refuses to turn on
Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk
storage system alone and contact your maintenance engineer.
• Is the ETERNUS DX Disk storage system's power cord disconnected?
• Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?
• Is there a power failure?
• Is the miniSAS cable (for drive enclosures) disconnected?
Troubleshooting
ETERNUS DX60 S2 Disk storage system User's Guide -Operation-
Copyright 2011 FUJITSU LIMITED
"7.1 Check List" (page 79)
84), and contact your maintenance engineer.
79
to check
"7.2
P3AM-5512-02ENZ0