Transferring Calls; To Turn Background Music On Or Off; Emergency Calls - NEC SV8100 Quick Reference Manual

911 Emergency Calls.

Emergency calls requiring outside assistance.
• Lift the handset or press Speaker.
• Dial 911, Describe the nature and location of the emergency. (it
is very important to give the correct address, Building Number etc.,
The phones lines may have a different address listed)
• The Attendant will be notified by an audible alarm, displaying the
extension name/number that placed the emergency call.

To turn Background Music on or off:

To Hear Music from your phone (if equipped)
• Press the Speaker button.
• Dial 725 (toggles On or Off)
• Press the Speaker button to quit.
Changing Station Ring Tones
To change the Internal/External Ring Tone
• Press the Speaker button.
• Dial 720.
• Dial 1 for internal or 2 for external ring tones.
• Dial 1-8 to select the desired tone.
• Press the Speaker button to exit and set.
Headset*
To use a headset you need a Headset button programmed,
or lift the Handset instead of pressing the Headset button
• Plug the headset in the bottom of the phone, (the jack with the
headset icon located next to the Handset jack)
• Press the Headset button to use the Headset (you will hear dial tone,
make your call. Or answer you ringing phone)
• To hang-up press the Headset button.
To use the Handset, lift the Handset and then press the headset
•
button.
* Not all headsets are guaranteed to work, most of the latest models of the Plantronics brand are
recommended. Certified can recommend or supply a compatible headset.
Certified Alarm Co. (256) 383-1225
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Transferring Calls

To transfer a call to another extension
• With the call in progress, press the DSS button, and hang-up (Blind
transfer) or wait for the user to answer and announce the caller, then
hang-up (announced transfer)
• If no DSS button is available, press the Trf Softkey or Transfer
button then dial the 3-digit Extension Number, and hang-up (Blind
transfer) or wait for the user to answer and announce the caller, then
hang-up (announced transfer)
• If there is no answer, the caller will go to VoiceMail if transferred or
to cancel and get the caller back press the blinking green outside line
button or the CONF key.
To transfer directly to Voicemail
• With the call in progress, press the DSS
a busy extension)
button then dial the 3-digit Extension Number.
• Dial 8 and Hang-up the handset to complete the transfer to
Voicemail.
Placing Callers on Hold
To Place a caller on Hold
• With the call in progress, press
• To return to the call at your extension, or any other extension. Press
the blinking Green button on your phone, Blinking red on all others.
• Calls will recall to your extension if not answered within the
programmed recall time limit,
To place caller on Exclusive Hold
• With the call in progress, press Feature +
• To return to the call at your extension only. Press the blinking
Green button on your phone, Steady red on all others.
• Calls will recall to your extension if not answered within the
programmed recall time limit.
Mute
(Mic Key)
• The MIC button will disable the Handset, Headset or Speakerphone
mic. while in use, the MIC button is on to indicate your Handset,
Headset or Speakerphone mic. is enabled. Press the button to toggle
on/off. This button is usually left on.
By: Jerry W. Sharp © 2012 by Certified Alarm Co. of Ala. Inc.
*
button.
if no DSS button press the Trf Softkey or Transfer
Hold
Hold
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(you can transfer to