Motorola Moto Q Owner's Manual page 187

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Troubleshooting
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Is the other party
unable to hear
you?
The following refer to specific problems:
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My phone was
stolen. To whom
should I report
this?
I forgot my
password.
I pressed the
power key, but
nothing
happened.
The display says:
even though I
have inserted my
SIM card in the
phone.
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Press
unmute the phone.
Also, make sure that your phone's
microphone is not blocked by its
carrying case or a sticker.
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Report a stolen phone to the police and
to your service provider (the company
that sends you your monthly wireless
service bill).
See "If You Forget a Code or Password"
on page 175.
Be sure to press and hold
power key) until the display appears
and you hear an audible alert (this
could take a couple of seconds). If
nothing happens, check that a charged
battery is installed. (See "Installing the
Battery" on page 35.)
The SIM card may be incorrectly
or
inserted. Check the SIM card to make
sure that it is inserted properly. See
"Installing the SIM Card" on page 34.
+
(
) if necessary to
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187

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