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User's Guide

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Table of Contents
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Summary of Contents for Epson EH-TW5350

  • Page 1 User's Guide...
  • Page 2: Organization Of The Guide And Notations In The Guide

    Organization of the Guide and Notations in the Guide Using Each Guide The guides for this projector are organized as shown below. Safety Instructions/Support and Service Guide Contains information on using the projector safely, as well as a support and service guide, troubleshooting check lists, and so on.
  • Page 3: Notations Used In This Guide

    Organization of the Guide and Notations in the Guide Notations Used in This Guide Safety Indications The documentation and the projector use graphical symbols to show how to use the projector safely. The following shows the symbols and their meanings. Please understand and respect these caution symbols in order to avoid injury to persons or property.
  • Page 4: Table Of Contents

    Rear ....... . 13 (EH-TW5350/EH-TW5300 only) ... 30 Base .
  • Page 5 Quality (Memory Function) ... 39 Projecting in Epson iProjection ... . . 56 Saving a Memory ..... . . 39 Operating using a smartphone (remote control function) .
  • Page 6 Contents About Event ID ......88 Maintenance Maintenance ......90 Cleaning the Parts .
  • Page 7: Introduction

    Intel WiDi or Miracast technology. (EH- TW5350 only) p.59 Epson iProjection to connect your projector and mobile device wirelessly. You can download Epson iProjection free of charge from App Store or Google Play. (EH-TW5350 only) p.56 Quick and Easy to Install, Use, and Remove •...
  • Page 8 • You can view slideshows by simply connecting a USB memory to the projector. When a digital camera is connected, you can view the photos on the camera using Slideshow. s p.50 • Operate by remote control from a smartphone (EH-TW5350 only). By using Epson iProjection, you can operate the projector from a smartphone or tablet. s p.57...
  • Page 9: Part Names And Functions

    Introduction Part Names and Functions Front/Top Name Function a Lamp cover Open when replacing the projector's lamp. p.92 b A/V mute slide lever Slide the knob to open and close the lens cover. Close during projection to delete audio and video. p.32 c Air exhaust vent Exhaust vent for air used to cool the projector internally.
  • Page 10: Control Panel

    Introduction Name Function m Zoom ring Adjusts the image size. p.29 n Horizontal keystone Performs horizontal keystone correction. p.31 adjuster o Control panel Operates the projector. Control Panel Buttons/Indicators Function Turns the projector on or off. p.26 Shows the projector's status through a combination of other indicators lit and flashing.
  • Page 11 Introduction Buttons/Indicators Function • Adjusts the volume. You cannot control the volume for Bluetooth audio devices. • Selects menu items or adjustment values while displaying the projector's menu. p.32 • Performs horizontal keystone correction when the Keystone screen is displayed. p.31 •...
  • Page 12: Remote Control

    Introduction Remote Control Button Function Turns the projector on or off. p.26 Changes to the image from each input port. p.26 If you press the button when using EH- TW5350, the source switches between LAN and Screen Mirroring. • When HDMI Link is On Displays the device connections list.
  • Page 13 Introduction Button Function Turns the video and audio on or off temporarily. p.32 Sets the strength for Frame Interpolation. p.36 Registers and loads a memory. p.39 The adjustment value returns to its default value when pressed while the menu's adjustment screen is displayed.
  • Page 14: Rear

    Introduction Rear Name Function a Power inlet Connect the power cord. p.26 b Speaker The projector's built-in speaker. Outputs audio. c Remote receiver Receives signals from the remote control. p.25 d Audio Out port Outputs audio during playback to the external speakers. p.21 e Audio (L-R) port Inputs audio from equipment connected to the Video port or the PC port.
  • Page 15 Introduction Name Function a Ceiling mount fixing Attaches the optional ceiling mount here when suspending the projector from a ceiling. p.95 points (three points) b Security cable fitting Thread a commercially available theft-prevention wire lock through this opening to secure and lock the projector. c Rear foot When set up on a surface such as a table, extend the foot to adjust horizontal tilt.
  • Page 16: Preparing

    Preparing Installing Projected Image and Position of Projector Install the projector as follows. Installing in parallel with the screen If the projector is installed at an angle to the screen, keystone distortion occurs in the projected image. Adjust the projector's position so that it is installed in parallel with the screen. If you cannot install the projector parallel to the screen, correct keystone distortion using the horizontal keystone adjuster or H/V-Keystone correction.
  • Page 17: Various Setting Methods

    Preparing Various Setting Methods Warning • A special method of installation is required when suspending the projector from a ceiling (ceiling mount). If it is not installed correctly, it could fall causing an accident and injury. • If you use adhesives, lubricants, or oil on the ceiling mount fixing points to prevent screws from loosening, or if you use things such as lubricants or oils on the projector, the projector case may crack causing it to fall from its ceiling mount.
  • Page 18: Adjusting The Projection Size

    Preparing When suspending from the ceiling and projecting, set Projection to Front/Ceiling or Rear/ Ceiling. Extended - Projection p.70 Adjusting the Projection Size The size of the projection increases as the projector is moved away from the screen. Use the table below to setup the projector at the optimum position from the screen. The values given here are for your reference only.
  • Page 19 Preparing 16:9 Screen Size Projection Distance (C) Distance (B) W x H Minimum (Wide) Maximum (Tele) 300" 664 x 374...
  • Page 20: Connecting A Device

    Preparing Connecting a Device Attention • Make cable connections before connecting to a power outlet. • Check the shape of the cable's connector and the shape of the port, and then connect. If you force a connector of a different shape into the port, it could cause damage and a malfunction to occur. Connecting Video Equipment To project images from DVD players or VHS video and so on, connect to the projector using one of the following methods.
  • Page 21: Connecting Smartphones Or Tablets

    Preparing When using a commercially available HDMI cable Connecting Smartphones or Tablets You can connect MHL compatible smartphones or tablets. Use a commercially available MHL cable to connect the micro USB port of smartphones and tablets to the HDMI1/MHL port on the projector. The connected smartphone or tablet begins charging when images are projected.
  • Page 22: Connecting External Speakers

    Preparing Attention • If you use a USB hub, the connection may not operate correctly. Devices such as digital cameras and USB devices should be connected to the projector directly. • Connect a digital camera using a USB cable specified for use with the device. •...
  • Page 23 Preparing Use the buttons to select On, and then press the button to confirm the selection. Turn on "pairing mode" on the Bluetooth device you want to connect to. See the documentation supplied with the Bluetooth device for more information. Select Search Bluetooth Device.
  • Page 24 Preparing Warning • Electromagnetic interference may cause medical equipment to malfunction. Before using the device, make sure there is no medical equipment in the vicinity. • Electromagnetic interference may cause automatically controlled equipment to malfunction which could cause an accident. Do not use the device near automatically controlled equipment such as automatic doors or fire alarms.
  • Page 25: Preparing The Remote Control

    Preparing Preparing the Remote Control Installing the Remote Control Batteries Attention • Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the correct way. • You cannot use other batteries except for the AA size manganese or alkaline. Remove the battery cover.
  • Page 26: Remote Control Operating Range

    Preparing Remote Control Operating Range Operating range (left to right) Operating range (top to bottom)
  • Page 27: Basic Operations

    Basic Operations Projecting Images Turning On the Projector Connect the equipment to the Press the button on the remote projector. control or the control panel. Remote control Control panel Connect using the power cord supplied. The projector's power indicator turns blue. This indicates that the projector is receiving power, but is not yet turned on (it is in The operation indicator flashes blue as the...
  • Page 28: Using The Home Screen

    • Home Screen Auto Disp. is set to On. s Extended - Home Screen - Home Screen Auto Disp. p.70 • There are no signals from any sources. Selects the source you want to project. Displays the QR code and connects wirelessly to a smartphone or tablet (EH-TW5350 only). p.56 Displays the Configuration menu. p.64 Performs menu options assigned to Home Screen in the Extended menu.
  • Page 29: Turning Off

    Basic Operations Turning Off Turn off the connected equipment. Wait until cool-down is complete. When cool-down is complete, the operation indicator stops flashing. Press the button on the remote control or the control panel. Disconnect the power cord. Remote control Control panel If the power cord is connected, some electricity is consumed even...
  • Page 30: Adjusting The Projected Image

    Basic Operations Adjusting the Projected Image Displaying the Test Pattern When adjusting the zoom/focus or the projection position just after setting up the projector, you can display a test pattern instead of connecting video equipment. Press the button on the remote control to display the test pattern. Press the button again to end the test pattern display.
  • Page 31: Adjusting The Projector's Tilt

    Install the projector parallel with the screen without any loss in image quality. If you cannot install the projector parallel to the screen, adjust the shape of the image using H/V-Keystone correction. Correct automatically (Auto V-Keystone) (EH-TW5350/EH-TW5300 only) When the projector is moved or tilted during projection, Auto V-Keystone automatically corrects any vertical keystone distortion.
  • Page 32: Correct Manually (H-Keystone Adjuster)

    Basic Operations If you do not want to use the Auto V-Keystone function, set Auto V-Keystone to Off. Settings - Keystone - Auto V-Keystone p.68 Correct manually (H-Keystone adjuster) Move the horizontal keystone adjuster to the right or left to perform horizontal keystone correction. You can make effective corrections within a projection angle of 30°...
  • Page 33: Adjusting The Volume

    Basic Operations • You can adjust the volume by pressing the buttons when the gauges are not displayed. p.32 • You can set H/V-Keystone from the Configuration menu. Settings - Keystone - V-Keystone/H- Keystone p.68 Adjusting the Volume You can adjust the volume by using the buttons on the remote control or the buttons on the control panel.
  • Page 34: Adjusting The Image

    Adjusting the Image Adjusting the Image Selecting the Projection Quality (Color Mode) You can obtain the optimum image quality to suit your surroundings when projecting. The brightness of the image varies depending on the mode selected. Press the button. • You can make settings from the Configuration menu.
  • Page 35: Switching The Screen Between Full And Zoom (Aspect)

    Adjusting the Image Choices when projecting 3D images Mode Application 3D Dynamic Images are bright and sharper than 3D Cinema. 3D Cinema Produces crisper colors than 3D Dynamic. Switching the Screen Between Full and Zoom (Aspect) You can change the input signal's type, aspect ratio, and resolution to match the Aspect of the projected image.
  • Page 36: Adjusting The Sharpness

    Adjusting the Image Input Image Setting Name Normal Full Zoom Matches the vertical size of Uses the entire projection Retains the aspect ratio of Notes the projection panel. The panel. The aspect ratio dif- the input signal, and aspect ratio differs de- fers depending on the in- matches the horizontal pending on the input im-...
  • Page 37: Setting Auto Iris

    Adjusting the Image Use the buttons to Use the buttons to make select the item you want to adjust, and adjustments. then press the button to confirm Press the button to adjust another item. the selection. Press the button to return the adjustments to their default values.
  • Page 38: Adjusting The Color

    Adjusting the Image Adjusting the Color Adjusting the Color Temp. You can adjust the overall tint of the image. Make adjustments if the image is a little too blue or too red and so on. Press the button to displays menus in the following order. Image - Color Temp.
  • Page 39 Adjusting the Image Press the button to display menus Use the buttons to make in the order Image - Advanced - adjustments. RGBCMY. Use the buttons to select the color you want to adjust, Press the button to adjust another and then press the button to color.
  • Page 40: Viewing The Image At The Saved Image Quality (Memory Function)

    Adjusting the Image Viewing the Image at the Saved Image Quality (Memory Function) Saving a Memory You can save the adjustment values for Image from the Configuration menu. Press the button, and then make Use the buttons to the settings for Image that you want select the memory name to be saved, and then press the button to...
  • Page 41: Deleting A Saved Memory

    Adjusting the Image Deleting a Saved Memory Press the button, and then select Erase Memory. The Erase Memory screen is displayed. Select the target memory name. A confirmation message is displayed. If you select Yes, the content of the saved memory is erased. When erasing all saved memories, perform Reset Memory.
  • Page 42 Adjusting the Image Enter a new name. Use the buttons to select a character, and then press the button to confirm the selection. Enter up to 12 characters. When you have finished entering the name, select Finish. The memory name is changed.
  • Page 43: Useful Functions

    Useful Functions Enjoying 3D Images Preparing to View 3D Images Check the following before viewing 3D images. • The source is HDMI1 or HDMI2. • Set 3D Display to Auto or 3D. When 2D is set, press the button on the remote control and switch to Auto or 3D. s Signal - 3D Setup - 3D Display p.66 •...
  • Page 44: Using 3D Glasses

    During 3D projection, the following Configuration menu functions cannot be changed. Aspect (Normal fixed), Overscan (Off fixed) • You cannot use the Split Screen function (EH-TW5350 only) during 3D projection. • How the 3D image is viewed may change depending on the temperature of the surroundings and how long the lamp has been used.
  • Page 45: Pairing 3D Glasses

    Useful Functions Attention • Only connect to an electrical outlet that uses the voltage displayed on the adapter. • Note the following points when handling the USB cable. - You should not bend, twist, or pull the cable with too much force. - You should not modify the cable.
  • Page 46: Converting 2D Images To 3D

    Useful Functions Indicators Status Flashes red two times ×5 Weak battery Lit red Charging Lit green Charging completed Flashes green and red in turn Pairing Lit green for ten seconds and then turns Power on or pairing succeeded Converting 2D Images to 3D You can convert 2D images from HDMI1 or HDMI2 into 3D images.
  • Page 47: Warnings Regarding Viewing 3D Images

    Charging • When charging, connect the supplied cable to the USB port designated by Epson. Do not charge using other devices as it may cause the battery to leak, overheat, or explode. • Only use the supplied charging cable to charge the 3D Glasses. Otherwise, it could overheat, ignite, or explode.
  • Page 48 Useful Functions Caution Viewing Time • When viewing 3D images, always take periodic breaks during extended viewing. Long periods of viewing 3D images may cause eye fatigue. The amount of time and frequency of such breaks varies from person to person. If your eyes still feel tired or uncomfortable even after taking a break from viewing, stop viewing immediately.
  • Page 49: Using The Hdmi Link Function

    Useful Functions Using the HDMI Link Function HDMI Link Function When an AV device that meets the HDMI CEC standards is connected to the projector's HDMI port, you can perform linked operations such as linked power on and volume adjustment for the AV system from one remote control.
  • Page 50: Connecting

    Useful Functions To use the HDMI Link function, you must configure the connected device. See the documentation supplied with the connected device for more information. Connecting You can check the connected devices that are available for HDMI Link, and select on the device you want to project the image from.
  • Page 51: Playing Back Image Data (Slideshow)

    Useful Functions Playing Back Image Data (Slideshow) Compatible Data The following types of files stored on USB storage devices such as USB memories and digital cameras that are connected to the projector's USB port can be displayed as a slideshow. Slideshow compatible file types File Type (Extension) Notes...
  • Page 52: Settings For Slideshow

    Useful Functions Settings for Slideshow You can set the file display order and slideshow operations on the option screen. Use the buttons to position the cursor over the folder where you want to change settings, and then press the button. The submenu is displayed.
  • Page 53: Projecting Two Images Simultaneously (Split Screen) (Eh-Tw5350 Only)

    Useful Functions Projecting Two Images Simultaneously (Split Screen) (EH-TW5350 Only) Projecting in Split Screen You can use the split screen feature to simultaneously project two images from different image sources (HDMI1/HDMI2 and Screen Mirroring). Check the following points before you start projecting in Split Screen.
  • Page 54: Using The Projector On A Network (Eh-Tw5350 Only)

    Download EasyMP Network Projection from the following Web site. http://www.epson.com/ • Epson iProjection to connect your projector and mobile device wirelessly using the app available on App Store or Google play. s p.56 Selecting Network Settings for the Projector Before you can project from your wireless network, you need to select network settings for the projector.
  • Page 55 Using the Projector on a Network (EH-TW5350 Only) Select Basic, and then set the following as necessary. • Projector Name: Enter a name up to 16 alphanumeric characters long to identify the projector over the network. • Remote Password: When operating the projector from a smartphone or a tablet, enter a password up to 8 alphanumeric characters long for accessing the projector.
  • Page 56: Selecting The Computer's Wireless Lan Settings

    Using the Projector on a Network (EH-TW5350 Only) Assign an IP address to the projector as necessary. • If your network assigns addresses automatically, select IP Settings to set the DHCP setting to On. • If you need to set addresses manually, select IP Settings to set the DHCP setting to Off, and then enter the projector's IP Address, Subnet Mask, and Gateway Address as necessary.
  • Page 57: Setting Up Wireless Network Security

    Projecting in Epson iProjection After selecting the wireless network settings for your projector, you can display a QR code on the screen and use it to connect a smartphone or tablet using the Epson iProjection app (Ver. 1.3.0 or later). •...
  • Page 58: Operating Using A Smartphone (Remote Control Function)

    Documents, or Web Page on the menu, and select the file you want to project. Operating using a smartphone (remote control function) By using Epson iProjection (Ver. 1.4.0 or later), you can operate the projector from a smartphone or tablet. in Epson iProjection to display the menu.
  • Page 59 Using the Projector on a Network (EH-TW5350 Only) When Remote Password is set, you need to enter the password. Once the password has been recognized, you do not need to enter it from the second time. Button Function Displays the menu.
  • Page 60: Projecting In Screen Mirroring

    Using the Projector on a Network (EH-TW5350 Only) Projecting in Screen Mirroring You can send images to your projector from mobile devices such as laptops, smartphones, and tablets using Intel WiDi (Ver. 3.5 or later) and Miracast technology. If your device supports Intel WiDi or Miracast, you do not need to install any additional software.
  • Page 61: Projecting In Windows 8.1

    Using the Projector on a Network (EH-TW5350 Only) Select the Screen Mirroring settings as necessary. • Display Name: Lets you enter a name up to 32 alphanumeric characters long to identify the projector from a list of available devices. • Adjust Image Quality: Lets you adjust the Screen Mirroring speed/quality. Select a small number to improve the quality and select large number to increase the speed.
  • Page 62: Projecting Using Intel Widi Software

    Using the Projector on a Network (EH-TW5350 Only) Select Add a wireless display. You see a list of available devices. Select the projector's Display Name from the list. If you see the PIN entry screen on your computer, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image.
  • Page 63: Projecting Using The Miracast Function

    Using the Projector on a Network (EH-TW5350 Only) On your mobile device, start the Intel WiDi software. You see a list of available devices. Select the projector's Display Name from the list. If you see the PIN entry screen on your mobile device, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image.
  • Page 64 Using the Projector on a Network (EH-TW5350 Only) If you see the PIN entry screen on your mobile device, enter the PIN code displayed on the Screen Mirroring standby screen or at the bottom right of the projected image. The projector displays the image from your mobile device.
  • Page 65: Configuration Menu

    Configuration Menu Configuration Menu Functions Configuration Menu Operations On the Configuration menu, you can make adjustments and settings for Signal, Image, Input Signal, and so on. Press the button. Use the buttons to select the sub menu on the right, and Remote control Control panel then press the...
  • Page 66: Configuration Menu Table

    Configuration Menu For items adjusted using an adjustment bar, such as the brightness level, you can press the button while the adjustment screen is displayed to return the adjustment value to its default value. Configuration Menu Table If there is no image signal being input, you cannot adjust items related to the Image or Signal in the Configuration menu.
  • Page 67: Signal Menu

    Bright- ness for each R, G, B, C, M, and Y color. ness p.37 EPSON Super White On, Off (This is only available when receiving sig- nal input from the HDMI1 or HDMI2 port.) Set this to On if you are experiencing bright over exposure of whites in your im- age.
  • Page 68 Auto: Automatically sets to Off or 8% depend- ing on the input signal. Advanced HDMI Video Auto, Normal, Ex- (This can only be set when EPSON Super *1 *2 Range panded White is set to Off.) When set to Auto, the video level for the DVD input signal to the HDMI1 or HDMI2 ports is au- tomatically detected and set.
  • Page 69: Settings Menu

    Enables or disables H-Keystone Adjuster. p.31 Split Screen The screen is split in two, and im- ages from the HDMI source and the (EH-TW5350 on- Screen Mirroring source are dis- played. Volume 0 - 20 Adjusts the volume. HDMI Link...
  • Page 70 Configuration menu. Fine/Fast, 2D-to-3D Conversion, Power Consumption, Select a Configuration menu item to User Button Info, Display the QR Code (EH-TW5350 only) assign to the button on the re- mote control. By pressing the button, the assigned menu item se-...
  • Page 71: Extended Menu

    Configuration Menu Bluetooth audio devices are not supported in some countries and regions. Extended menu Function Menu/Settings Explanation Home Screen Home Screen Auto On, Off Selects whether or not to display the Home Disp. screen automatically when the projector turns on.
  • Page 72: Network Menu (Eh-Tw5350 Only)

    Language Selects the display language. Reset Yes, No Resets all Extended settings except for Projec‐ tion, High Altitude Mode, Standby Mode, and Language. Network menu (EH-TW5350 only) Function Menu/Settings Explanation Screen Mirror- On, Off Enables or disables Screen Mirroring. Display Name, MAC Address, Region Displays information on Screen Mirroring.
  • Page 73 Configuration Menu Notes on operating the Network menu Basic operations are made in the same way as when using the Configuration menu. However, be sure to select the Setup complete menu to save your settings when done. Saves the settings and exits the Network menu. Yes: Exits the Network menu without saving the settings.
  • Page 74 Configuration Menu Wireless LAN menu Function Menu/Settings Explanation Connection Mode Quick, Advanced Determines how the wireless LAN is connected. Quick: lets you quickly connect to one smartphone, tablet, or computer. Advanced: lets you connect to multiple smartphones, tab- lets, or computers over a wireless network access point. The connection is established in infrastructure mode.
  • Page 75: Info Menu

    Configuration Menu Reset menu Function Explanation Reset network settings. You can reset all adjustment values for Network to their default settings. Info menu Function Menu/Settings Explanation Lamp Hours Displays the cumulative lamp operating time Projector Info Source Displays the current input source. Input Signal Displays the input signal setting of the current input source.
  • Page 76: Troubleshooting

    Troubleshooting Problem Solving Reading the Indicators You can check the status of the projector from the flashing and lit (operation indicators), , and on the control panel. Refer to the following table to check the projector's status and how to remedy problems shown by the indicators.
  • Page 77 If it is not cracked, reinstall the lamp and turn on the power. If reinstalling the lamp does not fix the problem, or if the lamp is cracked, remove the power plug from the electrical outlet, and contact your local dealer or the nearest Epson repair center. (orange) Epson Projector Contact List •...
  • Page 78: Indicator Status During Normal Operation

    If turning the power back on does not clear the problem, stop using the projector and remove the power plug from the elec- trical outlet. Contact your local dealer or the nearest Epson repair center. s Epson Projector Contact List...
  • Page 79: Wireless Lan Indicator And Status (Eh-Tw5350 Only)

    (Flashing blue slowly) Starting Screen Mirroring is not available. Check that Screen Mirroring is set to On in the Network menu. Screen Mirroring Off Wireless LAN indicator and status (EH-TW5350 only) : Flashing : Lit : Off Indicators Status Explanation Ready Wireless LAN is available.
  • Page 80: Problems Relating To Images

    Troubleshooting Problem Page Problems relating to im- No images appear. p.79 ages Projection does not start, the projection area is completely black, or the projection area is completely blue. Moving images being projected from a computer are not projected. p.80 "Not supported"...
  • Page 81 Troubleshooting Check Remedy Are the indicators switched off? Disconnect and then reconnect the projector's power cord. Check that pressing the power button after connection supplies the projector with power. Is an image signal being input? Check that the connected device is turned on. When Messag‐ es is set to On from the Configuration menu, image signal mes- sages are displayed.
  • Page 82 Troubleshooting Check Remedy (Only when projecting computer image sig- Change it so that the image signal is set to external output, and nals) not just the computer's LCD monitor. For some models, when the image signals are output externally, they no longer appear Are the image signals being output to the on the LCD monitor.
  • Page 83 Troubleshooting Check Remedy Is the image Position adjusted correctly? Adjust the Position setting from the Configuration menu. Signal - Position p.66 (Only when projecting computer image sig- Set the computer so that the signals being output are compatible nals) with the projector. p.96 Is the correct resolution selected? Image colors are not right...
  • Page 84: Problems When Projection Starts

    If the problem continues, stop using the projector, remove the power plug from the electrical outlet, and contact your local dealer or the nearest projector information center. Epson Projector Contact List Problems with the remote control The remote control does not respond Check...
  • Page 85: Problems With Hdmi

    Troubleshooting Check Remedy Is 3D Display set to 2D? If 3D Display is set to 2D from the Configuration menu, the pro- jector does not automatically change to 3D even when a 3D im- age is input. Press the button, and then set 3D Display to 3D or Auto.
  • Page 86: Network Problems

    Troubleshooting The device name is not displayed under Device Connections Check Remedy Does the connected device meet the HDMI If the connected device does not meet the HDMI CEC standards, CEC standards? it is not displayed. See the documentation and so on supplied with the connected device for more information.
  • Page 87: Bluetooth Device Problems

    Troubleshooting Check Remedy Is the Screen Mirroring indicator lit blue? Make sure the Screen Mirroring indicator turns blue and the Screen Mirroring standby screen is displayed. p.77 Are other mobile devices already connected? Make sure no other mobile device is connected to the projector. Are the settings correct for the mobile device? Make sure the settings on the mobile device are correct.
  • Page 88: Other Problems

    Troubleshooting Cannot Connect Bluetooth Device Check Remedy Was a device search performed? When connecting a Bluetooth device for the first time, or when changing to another Bluetooth device, perform Search Blue‐ tooth Device. p.21 Does the device support copyright protection You cannot connect a Bluetooth device that does not support (SCMS-T)? copyright protection (SCMS-T).
  • Page 89: About Event Id

    About Event ID Check the event ID and perform the remedy given below. If you cannot resolve the problem, contact your local dealer or the nearest Epson repair center. Epson Projector Contact List Event ID Cause Remedy 0021 Failed to startup Screen Mirroring.
  • Page 90 Network Settings - Wireless LAN - IP Set‐ tings - DHCP p.71 0020 Other connection errors If restarting the projector or network applica- 0026 tions does not solve the problem, contact one 0032 of the following addresses. Epson Projector 0036 Contact List 0037 0038 0899...
  • Page 91: Maintenance

    Maintenance Maintenance Cleaning the Parts You should clean the projector if it becomes dirty or if the quality of projected images starts to deteriorate. Warning Do not use sprays that contain flammable gas to remove dirt and dust from the projector's lens, air filter, and so on.
  • Page 92: Cleaning The Lens

    Lamp replacement period • The following message is displayed when projection starts: "It is time to replace your lamp. Please contact your Epson projector reseller or visit www.epson.com to purchase." • The projected image gets darker or starts to deteriorate.
  • Page 93: Replacing Consumables

    Maintenance Replacing Consumables Replacing the air filter Dispose of used air filters properly in accordance with your local regulations. Filter frame: ABS Filter: Polyurethane foam Press the button on the remote Install the new air filter. control or the control panel to turn off Slide in the air filter until it clicks into place.
  • Page 94 We recommend the use of genuine EPSON option lamps. The use of non-genuine lamps may affect projection quality and safety. Any damage or malfunction caused by the use of non-genuine lamps may not be covered by Epson's warranty. Press the button on the remote Remove the old lamp.
  • Page 95: Resetting Lamp Hours

    Maintenance Replace the lamp cover. Tighten the lamp cover fixing screw. Slide the cover back into place. Warning Do not disassemble or remodel the lamp. If a modified or disassembled lamp is installed in the projector and used, it could cause a fire, electric shock, or an accident. Caution •...
  • Page 96: Appendix

    Appendix Optional Accessories and Consumables The following optional accessories/consumables are available for purchase if required. This list of optional accessories and consumables is current as of: May, 2015. Details of accessories are subject to change without notice. Varies depending on country of purchase. Optional Items Name Model No.
  • Page 97: Supported Resolutions

    Appendix Supported Resolutions Computer Signals (Analog RGB) Signal Refresh Rate (Hz) Resolution (dots) 640 x 480 SVGA 800 x 600 1024 x 768 SXGA 1280 x 960 1280 x 1024 WXGA 1280 x 768 1366 x 768 1280 x 800 WXGA++ 1600 x 900 Composite Video...
  • Page 98: 3D Input Signal Hdmi

    Appendix Signal Refresh Rate (Hz) Resolution (dots) SDTV (576i) 720 x 576 SDTV (480p) 720 x 480 SDTV (576p) 720 x 576 HDTV (720p) 50/60 1280 x 720 HDTV (1080i) 50/60 1920 x 1080 HDTV (1080p) 24/30 1920 x 1080 3D Input Signal HDMI Signal Refresh Rate...
  • Page 99: Specifications

    Appendix Specifications EH-TW5350 EH-TW5300/EH-TW5210 Product name Appearance 297 (W) x 119 (H) x 249 (D) mm Panel Size 0.61" wide Display method Polysilicon TFT active matrix Resolution 1920 (W) x 1080 (H) x 3 Manual Focus adjustment Zoom adjustment Manual (Approx. 1 to 1.2) Lamp (light source) UHE lamp 200 W, Model No.: ELPLP88...
  • Page 100 Appendix Angle of tilt If you use the projector tilted at an angle of more than 12°, it could be damaged or cause an accident.
  • Page 101 DECLARATION of CONFORMITY According to 47CFR, Part 2 and 15 Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers Epson America, Inc. Located at: 3840 Kilroy Airport Way MS: 3-13 Long Beach, CA 90806...
  • Page 102: Appearance

    Appendix Appearance Units: mm Center of lens Distance from center of lens to suspension bracket fixing point...
  • Page 103: List Of Safety Symbols

    Appendix List of Safety Symbols The following table lists the meaning of the safety symbols labeled on the equipment. Symbol mark Approved stand- Meaning ards IEC60417 "ON" (power) No. 5007 To indicate connection to the mains. IEC60417 "OFF" (power) No. 5008 To indicate disconnection from the mains.
  • Page 104 Appendix Symbol mark Approved stand- Meaning ards IEC60417 Alternating current No. 5032 To indicate on the rating plate that the equipment is suitable for alternating current only; to identify relevant terminals. IEC60417 Direct current No. 5031 To indicate on the rating plate that the equipment is suitable for direct current only;...
  • Page 105: Glossary

    Appendix Glossary This section briefly explains the difficult terms that are not explained in context in the text of this guide. For details, refer to other commercially available publications. The ratio between an image's length and its height. Screens with a horizontal:vertical ratio Aspect Ratio of 16:9, such as HDTV screens, are known as wide screens.
  • Page 106 Appendix In component image signals for SDTV, Y is the brightness, while Cb and Cr indicate the YCbCr color difference. In component image signals for HDTV, Y is the brightness, while Pb and Pr indicate the YPbPr color difference.
  • Page 107: General Notes

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
  • Page 108: General Notice

    HDMI and High-Definition Multimedia Interface are the trademarks or registered trademarks of HDMI Licensing LLC. ® The Bluetooth word mark and logo are registered trademarks of Bluetooth SIG, Inc., and the Seiko Epson Cor- poration uses these marks under license. Other trademarks or trade names are the property of their respective owners. ®...
  • Page 109 Index Control panel ............. 8 Control panel lock ......... 69 3D brightness ..........66 Cool-down ............28 3D conversion ..........45 3D display ............66 3D format ............66 DHCP ..............73 3D Glasses ............43 Direct power on ..........70 3D images ............
  • Page 110 Index IP Address Display ......... 73 Reset ..........66, 67, 69, 71 IP Settings ............73 Reset all ............. 74 Reset lamp hours ........74, 94 Reset memory .......... 40, 74 Reset menu ............74 Keystone ............68 RGB ..............66 RGBCMY .............
  • Page 111 Index Zoom ..............34 Zoom adjustment ......... 29 Zoom ring ............8...

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