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Toshiba e-Studio 223CS Technical Training Manual
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Toshiba e-Studio 223CS Technical Training Manual

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e-Studio 223CS
Online Technical Training
Published: 21 Apr 2011
1
TOSHIBA CONFIDENTIAL

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Summary of Contents for Toshiba e-Studio 223CS

  • Page 1 223CS Online Technical Training Published: 21 Apr 2011 TOSHIBA CONFIDENTIAL...
  • Page 2 223CS Online Technical Training This is the online Technical Training for e-Studio 223CS. This material is to be used with eS223CS Service Manual which can be downloaded from Topview. Sections 1 to 8 explain the technical aspects of this product.

  • Page 3: Product Concept

    I. Product Concept TOSHIBA CONFIDENTIAL...
  • Page 4 A4 colour MFP capable of duplex printing. is only 444 mm high. weighs approx 29 kg is ergonomically designed, space saving and brings document handling closer to the workgroup. TOSHIBA CONFIDENTIAL...

  • Page 5: General Specification

    II. General Specification TOSHIBA CONFIDENTIAL...
  • Page 6 Windows 2000 / XP Home / XP Professional (32-bit & 64-bit) / Server 2003 (32-bit & 64-bit) / Server 2008 (32-bit & 64-bit) / Server 2008 R2 / Vista (32-bit & 64-bit) / Windows 7 (32-bit & 64-bit); Mac OS X 10.3.9 to 10.6.4 TOSHIBA CONFIDENTIAL...
  • Page 7 * Toner: Number of A4 pages yield compliant with ISO/IEC 19798. Printer shipped with toner for 2,000 pages yield compliant with ISO/IEC 19798. ** Drum: Average life of 3 pages per job from tray 1 in simplex mode. Units ship with a set of 1000-page toner cartridges (CMYK) TOSHIBA CONFIDENTIAL...
  • Page 8 Paper Tray-1/2 64 to 176gsm Weight (Optional) Multi-purpose 64 to 220gsm tray Duplex 64 to 176gsm RADF 60 to 105gsm (duplex 60 to 90gsm) Paper output Face Down: 150 sheets of 80gsm; Face Up: 100 sheets of 80gsm TOSHIBA CONFIDENTIAL...
  • Page 9 Low res.: 14 seconds or less (Flatbed) Copy Resolution 600x600 dpi Copy Zoom 25-400% features Pre-set scaling sizes 11 sets Copy Quantity Selection 1-99 Sort Yes (Default: OFF) Duplex 1-->2LE, 1-->2SE, 2-->2, 2LE-->1, 2SE-->1 LE: Long Edge Bind SE: Short Edge Bind TOSHIBA CONFIDENTIAL...
  • Page 10 Text, Text/Photo, Photo, Photo (Glossy) Resolution Normal, Extra Fine Background Removal OFF, 1 to 6 (6 levels, Default:3) Contrast -3 to +3 (7 levels) -3 to +3 (7 levels) -3 to +3 (7 levels) Edge erase Yes (5 - 50mm) TOSHIBA CONFIDENTIAL...
  • Page 11 PCL Bitmap fonts, OCR-A/B Barcode 12 types of one dimension with 28 variations: UPC-A, UPC-E, EAN/JAN-8, EAN/JAN13, Interleaved2of5, Code 39, Code 138 EAN/UCC-128, CODABAR, ZIP+4POSTNET, Customer barcode, USPS Zip Barcode, 1 type of two dimensions: PDF417 Print Resolution 1200x600dpi, 600x600dpi TOSHIBA CONFIDENTIAL...
  • Page 12 Scan to Network PC Scan to USB Memory Scan to Local PC Scan to Remote PC Supported format TIFF, PDF, JPEG, XPS Resolution setting 75, 100, 150, 200, 300, 400, 600 dpi File format Color: PDF/TIFF/JPEG/XPS Mono(Grayscale): PDF/TIFF/JPEG/XPS Mono(Binary): PDF/TIFF/XPS TOSHIBA CONFIDENTIAL...
  • Page 13 Scan to Edit destination type To, Cc, Bcc E-mail E-mail address Up to 100 addresses can be registered Group List: Up to 20 LDAP support Yes (Simple search/Advanced search) File name User defined Scan to Subfolder User defined Network TOSHIBA CONFIDENTIAL...
  • Page 14 8dots/mm x 15.4 lines/mm Fine 8dots/mm x 7.7lines/mm Normal 8dots/mm x 3.85lines/mm Photo 8dots/mm x 7.7lines/mm Handset External telephone Yes (default: ON) TX speed Super G3 Under 2 sec. (Normal) 6 sec. TX/RX size Width 216mm(Letter) Length 355.6mm(Legal14) TOSHIBA CONFIDENTIAL...
  • Page 15 Speed dial Up to 100 destinations can be registered One touch key Supported Broadcast Yes (Total: Up to 100 dist.) Duplex print Specifying cassette for Printing Supported PC-Fax Supported Internet FAX: T. 37 simple mode + DSN, MDN TOSHIBA CONFIDENTIAL...
  • Page 16 100 sheets of 80gsm Image Drum Unit Co-pack Toners* (all colors) Co-pack (Yield 1000) Developers (all colors) Co-pack (Yield 1000) 2 CD ROMs Standard Unpack/Setup Instruction Standard * Printer shipped with toner for 1000 pages yield compliant with ISO/IEC 19798 TOSHIBA CONFIDENTIAL...
  • Page 17 General Specification 12/13 Item Code and Description Model Item Code Description FC-223cs 4447 3122 e-STUDIO 223CS Colour Digital LED 4-in-1 MFP Inc. Duplexer & Network MY-1037 4447 2106 tray GC-1310 4430 2211 256MB Memory upgrade GC-1320 4430 2212 512MB Memory upgrade...
  • Page 18 Toner Cartridges : 2,000 pages (C,M,Y), 3500 pages for K Image Drum : 20,000 pages (3 pages/job) Transfer Belt : 60,000 pages (3 pages/job) Fuser Unit : 60,000 pages Note : A4 pages yield compliant with ISO/IEC 19798. Printer shipped with toner for 1,000 pages A4 pages TOSHIBA CONFIDENTIAL...

  • Page 19: Hardware Basic

    III. Hardware Basic TOSHIBA CONFIDENTIAL...
  • Page 20 Hardware Basic 1/36 Major Parts Printing Process Paper Feed Process Fuser Unit LED Head Toner Cartridge TAGS Image Drum Unit Duplex Printing Multiple Purpose Tray Firmware download Configuration Page TOSHIBA CONFIDENTIAL...
  • Page 21 Hardware Basic 3/26 Major Parts ADF unit Scanner unit Flat Bed (FB) unit Printer unit TOSHIBA CONFIDENTIAL...
  • Page 22 Hardware Basic 3/26 USB Interface Cover-SU Lock of Scanner /ADF Scanner Board FAX Board Stay-R Telephone Line Interface TOSHIBA CONFIDENTIAL...
  • Page 23 Hardware Basic 4/36 Scanner Unit and printer unit are connected with 2 lines (electrically). Scanner board FAX Board Cable PU･CU Board ・FFC (printer control ・Wires board) TOSHIBA CONFIDENTIAL...
  • Page 24 Hardware Basic 5/36 LCD Assy Cover-KB Assy Cover-OP-Panel Frame-OP-Panel Button Assy Rubber Pad OP Board TOSHIBA CONFIDENTIAL...
  • Page 25 Hardware Basic 6/36 Printing Process TOSHIBA CONFIDENTIAL...
  • Page 26 Hardware Basic 7/36 -600v TOSHIBA CONFIDENTIAL...
  • Page 27 Hardware Basic 8/36 Head TOSHIBA CONFIDENTIAL...
  • Page 28 Hardware Basic 9/36 Static electricity Head -200v -600v or 0v TOSHIBA CONFIDENTIAL...
  • Page 29 0v in the exposed areas, negatively charged toner (at -50 to -100v) is attracted to the more positive exposed drum surface. Dev. Roller Image Drum At the exposed area the following occurs: -200v Image Drum Dev R oller At the non exposed area the following occurs: -600v -200v TOSHIBA CONFIDENTIAL...
  • Page 30 Hardware Basic 11/36 -200v The following occurs at the areas with toner: Image Drum Paper +2000v T ransfer Roller or belt +2Kv TOSHIBA CONFIDENTIAL...
  • Page 31 Hardware Basic 12/36 TOSHIBA CONFIDENTIAL...
  • Page 32 Hardware Basic 13/36 TOSHIBA CONFIDENTIAL...
  • Page 33 Hardware Basic 14/36 TOSHIBA CONFIDENTIAL...
  • Page 34 Hardware Basic 15/36 Paper Feed Process Numbers in this diagram are paper sensor error codes. TOSHIBA CONFIDENTIAL...
  • Page 35 Face 2nd Tray 530 sheets (<80gsm) 64 - 176gsm Fusing Unit Belt Unit Paper jammed along the duplex transport path can be removed from the front side by removing the Drum and the Transfer Belt TOSHIBA CONFIDENTIAL...
  • Page 36 Hardware Basic 17/36 Fuser Unit 2 Halogen Lamps Halogen Lamps are not available as service parts. If either is defective, need to replace whole fuser unit. TOSHIBA CONFIDENTIAL...
  • Page 37 Driver IC Eccentric Cam LED Chip Head Spacer OPC Drum Head Spacer to keep clearance between OPC Drum Eccentric Cam to adjust clearance between and Lens Image Drum OPC Drum and Lens Surface Auto-Focusing Spacer EP Cartridge Chassis TOSHIBA CONFIDENTIAL...
  • Page 38 Hardware Basic 19/36 LED vs. Laser TOSHIBA CONFIDENTIAL...
  • Page 39 Toner Empty warning here when ID reaches life at shows. approx 20k copies Toner Full : 40g Toner Empty Point : 20g Toner Volume for New ID : 10g 10g of toner is shipped in consumable drum here PAPER PATH TOSHIBA CONFIDENTIAL...
  • Page 40 (410:Y, 411:M, (410:Y, 411:M, 412:C, 413:K) 412:C, 413:K) Toner (detected Power ON or sensor) Toner Empty cover open /close A4/5% 200 pages Toner Empty Toner Empty Warning PU Stop Print Stop Print Stop A4/5% 20 PU Stop pages TOSHIBA CONFIDENTIAL...
  • Page 41 # calc. /close Toner Waste Full coverage printing Waste # calc. Toner Full Waste waste) to determine Warning Toner Full Print stop Print stop waste toner box FULL situation and PU Stop sends an alert PU Stop message. TOSHIBA CONFIDENTIAL...
  • Page 42 A TAG is like the IC chip. • Wired TAG is installed all four colours of consumables. • Only consumable toner cartridges have TAG. Starter toner cartridges do not. Electrical Contacts size of Tag Tag fitted in Toner Electrical Contacts for Tag Cartridge TOSHIBA CONFIDENTIAL...
  • Page 43 Hardware Basic 24/36 Image Drum ( ID ) unit Optical Drum Developing Roller Developing Blade Sponge Roller Charge Roller Cleaning Blade TOSHIBA CONFIDENTIAL...
  • Page 44 • This improves colour misalignment by increasing distance between Y & K, and bringing C & K closer. Basket New Order: K-C-M-Y Shutter (linked to the opening/ closing of Toner Cartridges) X < Y Previous Order: K-Y-M-C TOSHIBA CONFIDENTIAL...
  • Page 45 Charge Roller. • to prevent ghosting. • LEDs are only ON when IDs are rotating. tubular light guide (for guiding light from blanking LEDs in printer chassis) ID shutter prismatic light guides (for sensing toner levels) TOSHIBA CONFIDENTIAL...
  • Page 46 Hardware Basic 27/36 Refresh Light Blanking LEDs Toner Low Detection (OUT) Toner Low Detection (IN) Printer (Left Hand Side) Image Drum Unit (Left hand Side) Prism IN (Toner Low Detection) OUT (Toner Detection) (Refresh prism Light) TOSHIBA CONFIDENTIAL...
  • Page 47 Toner low is detected by a sensor which monitors the on/off timing of the light exiting the prismatic light guide. This light emits from the chassis of the printer unit and passes through the prismatic light guide inside the ID. TOSHIBA CONFIDENTIAL...
  • Page 48 ID. As shutter turns, it obstructs light leaving the prism. The faster the shutter rotates means toner is getting low. If shutter rotates slowly, it means there is still toner in the cartridge. TOSHIBA CONFIDENTIAL...
  • Page 49 1. Slide the lock lever to the Lock position. 2. The ratchet slides from A to B position. 3. At position B, the ratchet connects to the agitation bar which rotates the toner sensor plastic shutter. Agitation Bar Ratchet TOSHIBA CONFIDENTIAL...
  • Page 50 Following conditions may cause a toner sensor error. toner sensor is dirty (from a toner spill) prismatic light guide is dirty (from toner spill) ID unit is not correctly seated ID shutter ID unit and the toner sensor are not aligned TOSHIBA CONFIDENTIAL...
  • Page 51 Duplex Printing When the Face Up stacker is down (at open position), duplex print job is not possible. LCD shows Error Message. Error 581 CLOSE STACKER COVER Once the Face Up stacker is closed, duplex job can continue automatically. TOSHIBA CONFIDENTIAL...
  • Page 52 Hardware Basic 33/36 Multi Purpose Tray MPT can accommodate max 100 sheets. Is a standard feature. Sub Hopper can be pulled out horizontally. MPT can be closed without sliding the paper guides. Paper Guide Sub Hopper TOSHIBA CONFIDENTIAL...
  • Page 53 Firmware download Use LPR Utility to download the firmware into MFP. This utility is included in the CD co-packed with MFP. During firmware downloading to machine, do not power off the machine. Otherwise, PU-CU board will be damaged. TOSHIBA CONFIDENTIAL...
  • Page 54 0 = STC F = STC 1 = NTC STC Capacity 0 = 1K type Interface Monitor Version: Version of Network Shows how many times each consumable has been replaced Must always be “installed” Toner:0:0:0:0, Image Drum:0, Belt:0, Fuser:0 K:Y:M:C TOSHIBA CONFIDENTIAL...
  • Page 55 “1” = a normal toner cartridge (a cartridge with a tag) is installed. Example: “KYMC – 0000” means all KYMC are starter toner cartridges. “KYMC – 0100” means K, M and C are starter toner cartridges. Y is normal toner cartridge. TOSHIBA CONFIDENTIAL...
  • Page 56 IV. For Service Man Use TOSHIBA CONFIDENTIAL...
  • Page 57 For Service Man Use 1/5 How to start Maintenance Menu What is Self Diagnostic Mode How to start Fax Service Bit TOSHIBA CONFIDENTIAL...
  • Page 58 Please refer Service Manual section 5.1 on the service codes in this menu. Important: 000000 is default and can be changed. If this password is lost or forgotten, it is recoverable. The only way is to change the PU-CU board. TOSHIBA CONFIDENTIAL...
  • Page 59 • Only allocated buttons of MFP are valid ↑ in this mode. All other keys are invalid. ↓ Back • For details on test in this mode, please Enter refer to Service Manual Section 5.4. Online Cancel “Online” means repeat the same test. TOSHIBA CONFIDENTIAL...

  • Page 60: Self Diagnostic Mode

    ID UP/DOWN The top and front cover must be closed Enter LV FAN TEST SENSOR SETTING Online ID FAN TEST Cancel LED HED DATA FRONT FAN TEST In Self-Diagnostic Mode, only the allocated buttons are valid. All other keys are invalid. NVRAM PARAMETER TOSHIBA CONFIDENTIAL...
  • Page 61 4. Enter Password. (default is aaaaaa) aaaaaa is default Admin password. It can be changed by user. Fax Setup > Fax setting > Service Bit (default is OFF) Please refer Service Manual section 5.2 on the service codes in this menu TOSHIBA CONFIDENTIAL...
  • Page 62 V. End User Functions TOSHIBA CONFIDENTIAL...
  • Page 63 How to view System information How to view Device information How to print Report What is “High Humid” mode What is Power save and Sleep mode What is Silent mode What is Eco mode What is Mono print TOSHIBA CONFIDENTIAL...
  • Page 64 P U V ersi on N I C P r ogram Scanner V ersi on I P v6 A ddress Total M em ory I P v6 A ddress Fl ash M em or y SD M em ory C ard TOSHIBA CONFIDENTIAL...
  • Page 65 Device Information Job Lists 3. Press Fax Job Supplies Status Drum Unit Belt Fuser Toner(n.nK) Toner(n.nK) Toner(n.nK) Toner(n.nK) Counter Print Count Tray 1 Tray 2 MP Tray Scan Count Total Scanned Scanned Pages Total Scanned Pages (ADF) Scanned Pages TOSHIBA CONFIDENTIAL...
  • Page 66 End User Functions 4/10 How to print Report TOSHIBA CONFIDENTIAL...
  • Page 67 By setting “High Humid” to on, MFP warm up time is extended. There is more time for heat from fuser roller to transfer to pressure roller. The temperature difference between them becomes narrower and copied paper curls less. TOSHIBA CONFIDENTIAL...
  • Page 68 4. Entre Password. (default setting is aaaaaa) Note 5. Press “User install” “High Humid Mode” : the default setting is OFF. 6. Press “High Humid Mode” When “ON” is selected, 7. Change “ON” warming up time could be longer. (20-40sec) TOSHIBA CONFIDENTIAL...
  • Page 69 P ow er S ave P ow er S ave Ti m e Sleep = Blinking Sl eep Ti m e Si l ent M ode EC O M ode Power consumption Power Save = less 20(w) Sleep = less 1.5(w) TOSHIBA CONFIDENTIAL...
  • Page 70 P ow er S ave Ti m e Sl eep Ti m e Si l ent M ode EC O M ode When waking up from “Sleep Mode” without the printing process, the printer will not perform initialization. Note The default setting is ON TOSHIBA CONFIDENTIAL...
  • Page 71 Si l ent M ode Fuser Temp EC O M ode (Power) Colour printing Print at 26ppm (Normal) Print at 16ppm (Eco mode) Mono printing Time Print at 30ppm (Normal) Print at 16ppm (Eco mode) Note The default setting is ON. TOSHIBA CONFIDENTIAL...
  • Page 72 End User Functions 10/10 What is Mono print Mono print available even if colour toner is life (empty). This applies only if the data is mono. TOSHIBA CONFIDENTIAL...

  • Page 73: Printer Driver

    VI. Printer Driver TOSHIBA CONFIDENTIAL...
  • Page 74 Windows Vista x64 Supported Supported Windows 7 Windows 7 x64 Supported Windows Server 2008 Supported Windows Server 2008 x64 Supported Supported Windows Server 2008 R2 Mac OS 8.x / 9.x Not Supported Mac OS X Supported 10.3.9 -> 10.6.4 TOSHIBA CONFIDENTIAL...
  • Page 75 Printer Driver 2/7 This product supports the following drivers; ：Supported Driver eS223CS PCL5c (Windows) PCL6c (Windows) PostScript (Windows) FAX (Windows) XPS-PCL (Vista/7 only) Scanner (Windows) PostScript (Mac OS X) Scanner (Mac OS X) TOSHIBA CONFIDENTIAL...
  • Page 76 Printer drivers are Microsoft-certified for the following operating systems: • Windows XP • Windows 7 The drivers will install correctly as certified drivers on other versions of Windows such as Vista and customers won’t see an unsigned driver warning. TOSHIBA CONFIDENTIAL...
  • Page 77 Printer Driver 4/7 Printer Driver Features TOSHIBA CONFIDENTIAL...
  • Page 78 Printer Driver 5/7 Advance layout settings TOSHIBA CONFIDENTIAL...
  • Page 79 Printer Driver 6/7 Color settings TOSHIBA CONFIDENTIAL...
  • Page 80 Printer Driver 7/7 Color settings TOSHIBA CONFIDENTIAL...
  • Page 81 VII. EFMS ver 5.0 TOSHIBA CONFIDENTIAL...
  • Page 82 EFMS ver 5.0 • From 28 Feb 2011, EFMS ver 5.0 supports eS223CS • Download patch EFMS_V5.00_DSPDCM_eS223CSpatch.zip • Please visit FTP https://ftp.toshiba.com.sg/eidtech/ • Folder EFMS \ Ver 5.0 \ EFMS 5.00 eS223CS Patch TOSHIBA CONFIDENTIAL...

  • Page 83: Frequently Asked Questions

    VIII. Frequently Asked Questions In the next section, there are 20 FAQs. FAQs are organised into COPY, FAX, SCAN and PRINT. TOSHIBA CONFIDENTIAL...
  • Page 84 CU/PU board (CU = Control Unit, PU = Printer Unit), P/N: 44424052. When this board is changed, counter will start from zero. It is not possible to continue from the last counter. TOSHIBA CONFIDENTIAL...
  • Page 85 What happens if they are forgotten? A5: If customer forgets Admin password, go to System Maintenance to reset it to default. If Service maintenance password is forgotten, it recoverable. The only way is to change the PU-CU board. TOSHIBA CONFIDENTIAL...
  • Page 86 A6: Yes, at configuration page, web browsing or MFP panel system information. Only total memory is displayed. Example, if total memory is 256 MB, no optional memory is added. If total memory is 768 MB, optional memory 512 MB is added. TOSHIBA CONFIDENTIAL...
  • Page 87 Voltage to lamps may be different for different regions. Therefore, for safety reasons, replacement of halogen lamps in the field is not allowed. If there is any defect, the whole fuser unit has to be replaced. TOSHIBA CONFIDENTIAL...
  • Page 88 A9: At the base of each toner cartridge, there are two protruding studs. Locations of these studs are different on C, M, Y and K toner cartridges. This ensures that each toner cartridge fits the correct slot and not any other. TOSHIBA CONFIDENTIAL...
  • Page 89 Will there be unused black toner in the cartridge? A11: It is unlikely because during start up or initialization, some black toner will be used. Black toner will be used up first before waste toner box becomes full. TOSHIBA CONFIDENTIAL...
  • Page 90 By setting “High Humid” to on, MFP warm up time is extended. There is more time for heat from fuser roller to transfer to pressure roller. The temperature difference between them becomes narrower and copied paper curls less. TOSHIBA CONFIDENTIAL...
  • Page 91 Q14: There is a Fax function. Can a drawer be dedicated for printing of incoming faxes? A14: Yes, default is Tray 1. It can be changed to MP Tray as priority or Tray 2 if available. It is also selectable on operation panel. TOSHIBA CONFIDENTIAL...
  • Page 92 As Flash RAM is used, the data will be retained in memory indefinitely. Q16: When incoming faxes are received at eS223CS, can they be transferred to PC? A16: No, it is not possible. They will be printed as hardcopy. TOSHIBA CONFIDENTIAL...
  • Page 93 USB memory with encryption will not work. Q18: “pdf” is one of the scanned formats. Are contents in the pdf searchable by a reader? A18: Originals that are scanned become images. Contents of the pdf is not searchable by a reader. TOSHIBA CONFIDENTIAL...
  • Page 94 For printing (600 x 600 dpri x 2 bit) banner-sheet, adding 256 MB is recommended. Adding 256 MB may reduce the time for (600 x 1200 dpi) or (600 x 600 x 2 bit) duplex printing. TOSHIBA CONFIDENTIAL...
  • Page 95 TOSHIBA CONFIDENTIAL...