NEC Express 5800/140Rb-4 Service Manual
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NEC Express 5800/140Rb-4 Service Manual

NEC Express 5800/140Rb-4 Service Manual

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Express5800/140Rb-4 Service Guide
Express 5800/140Rb-4
Service Guide
Document PN: 6883250000

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Summary of Contents for NEC Express 5800/140Rb-4

  • Page 1 Express5800/140Rb-4 Service Guide Express 5800/140Rb-4 Service Guide Document PN: 6883250000...
  • Page 3 Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers International. To allow for design and specification improvements, the information in this document is subject to change at any time, without notice.

  • Page 5: Table Of Contents

    Contents 1 Important Safety Information ................ 1 Important Safety Information....................1 Intended Application Uses ....................1 About Warning Label......................1 Safety Instructions and Information................... 3 General ..........................4 Checking the Power Cords ....................5 Multiple Power Cords ......................7 Earth Grounded Socket-Outlets ..................7 Before You Remove the Access Cover................
  • Page 6 Installing the Rear Access Cover ..................31 Removing the Front Access Cover ................. 32 Installing the Front Access Cover ................... 33 Accessing the System Boards ....................33 Removing the Access Cover to the System Boards ............34 Installing the Access Cover to the System Boards............34 Removing the Memory Board ..................
  • Page 7 Removing a Device from the Media Bay ................. 77 Installing a Device in the Media Bay ................78 Power Supply Bay......................... 79 Replacing the Power Supply Bay ..................79 Cooling System ........................81 Removing the Fan Assembly ..................81 Installing the Fan Assembly .................... 82 Replacing the Fan Board ....................
  • Page 8 Power Supplies ........................106 System Cooling ........................106 Server Board Set Features ....................107 Baseboard Connector and Component Locations ............108 Baseboard Jumpers ...................... 109 Processors ........................111 DIMM Memory....................... 111 Onboard Video ......................111 SCSI Controller ......................111 Network Interface Controllers..................112 Network Teaming Features ...................

  • Page 9: Important Safety Information

    1 Important Safety Information Important Safety Information Only a technically qualified person shall access, integrate, configure, and service this product. Intended Application Uses This product was evaluated as Information Technology Equipment (ITE), which may be installed in offices, schools, computer rooms, and similar commercial type locations. The suitability of this product for other Product Categories and Environments (such as medical, industrial, alarm systems, and test equipment), other than an ITE application, may require further evaluation.
  • Page 10 Figure 2. EXPRESS5800/140Rb-4 Server Labels...

  • Page 11: Safety Instructions And Information

    Safety Instructions and Information To avoid personal injury or property damage, before you begin installing the product, read, observe, and adhere to all of the following safety instructions and information. The following safety symbols may be used throughout this product guide, and may be marked on the product and or its packaging.

  • Page 12: General

    General Warning Do not use the Express server for services involving human lives or requiring igh reliability. The Express server is not intended to be used with or control facilities or devices concerning human lives, including medical devices, nuclear facilities and devices, aeronautics and space devices, transportation facilities and devices;...

  • Page 13: Checking The Power Cords

    Checking the Power Cords Warning Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to ollow this warning may cause an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
  • Page 14 Warning Use the authorized power cord only. Use only the power cord that comes with the Express server. Use of an unauthorized power cord may cause a fire when the electric current exceeds the rated flow. Also, observe the following to prevent an electric shock or fire caused by a damaged cord.

  • Page 15: Multiple Power Cords

    Multiple Power Cords WARNING To avoid electrical shock, disconnect all AC power cords before accessing inside the system. Earth Grounded Socket-Outlets WARNING To avoid electrical shock, the system power cord(s) must be plugged into socket-outlet(s) that is provided with a suitable earth ground. The system will be provided with the following marking: Connect only to properly earthed socket outlet.

  • Page 16: Fans

    Fans WARNING To avoid injury do not contact moving fan blades. Electrostatic Discharge (ESD) CAUTION Perform the procedures in this chapter only at an electrostatic discharge (ESD) workstation, because the server components can be extremely sensitive to ESD. If no such station is available, you can reduce the risk of electrostatic discharge ESD damage by doing the following: •...
  • Page 17 ANCHOR THE EQUIPMENT RACK The equipment rack must be anchored to an unmovable suitable support to prevent the rack from falling over when one or more systems are fully extended out of the rack assembly. You must also consider the weight of any other devices installed in the rack assembly.

  • Page 18: Important Set-Up Safety Information

    Important Set-Up Safety Information WARNINGS The power supply in this product contains no user-serviceable parts. There may be more than one supply in this product. Refer servicing only to qualified personnel. Do not attempt to modify or use the supplied AC power cord if it is not the exact type required. A product with more than one power supply will have a separate AC power cord for each supply.
  • Page 19 WARNINGS (Continued) A microprocessor and heat sink may be hot if the system has been running. Also, there may be sharp pins and edges on some board and chassis parts. Contact should be made with care. Consider wearing protective gloves. Danger of explosion if the battery is incorrectly replaced.

  • Page 21: Getting Started

    1. Select an appropriate site. 2. Install processors, memory, hard disk drives, and other options. 3. Connect the monitor, keyboard, and mouse. 4. Turn on the server and boot to the NEC EXPRESSBUILDER CD-ROM. 5. Install the service partition. 6. Install an operating system.

  • Page 22: Server Specification

    Server specification MODEL NEC EXpress5800 Remarks 140Rb-4 Pedestal Chipset ServerWorks Grand Champion-HE+ CSB5 Type Xeon MP Foster x1~4 400MHz Foster(1.4G/400/512K) Package MPGA Foster(1.5G/400/512K) L3 Cache 512KB /1MB Foster(1.6G/400/1M) Memory Type DDR200 SDRAM DIMM (Registered) Slots 12 (3 Banks x 4Slots)

  • Page 23: Block Diagram

    Block Diagram Memory Module 12 DIMMs, 4-way interleave, DDR 200 (12 GB) IMBus • 66MHz/100MHz CIOB30 PCI-X Slots, 64- bit, (3.3V only) • Hot Plug on 4 slots IMBus REMC REMC REMC REMC REMC CIOB30 100 MHz PCI-X Ultra 160 SCSI CMD Bus (Addr/Data) 2xU320...

  • Page 24: Space And Power Requirements

    Space and Power Requirements Table 2. EXPRESS5800/140Rb-4 Server Physical Specifications Specification Rack Mode Only Height 7 inches (178 mm) (4u) Width 17.5 inches (445 mm) Depth 28.0 inches (711 mm) Weight 57 pounds (25.9 kg), minimum configuration 77 pounds (35.0 kg), maximum configuration Required front clearance 3 inches (76 mm), inlet airflow <35 °C (95 °F) Required rear clearance...

  • Page 25: Installing Processors, Memory, Hard Disk Drives, And Options

    The server is shipped without processors, memory, or hard drives. To install the memory, processors, hard drives, and other options, follow the steps shown in “NEC Express5800/140Rb-4 User’s Guide” that is included with the server. For more information on any of the steps listed on the guide, see the references below: 1.

  • Page 26: Connecting The Monitor, Keyboard, And Mouse

    6. Verify that the main power LED on the front panel is lit (see Figure 58 on page 103). 7. Insert the NEC EXPRESSBUILDER CD into the CD-ROM drive. After a few seconds, POST begins and a splash screen is displayed (if the splash screen is disabled in BIOS Setup, a diagnostics screen is displayed).

  • Page 27: Hot Keys For Post

    NOTE If there is no device with a bootable operating system, the boot process continues, the system beeps once, and the following message is displayed: Operating System not found If you have a device with a bootable operating system but see this message anyway, reboot and use BIOS Setup to make sure your boot device settings are correct.

  • Page 28: Installing The Maintenance Partition

    Installing the Maintenance Partition When you need the installation for Maintenance utilities, please see “NEC Express5800/140Rb-4 User's Guide” Off-line maintenance utility The off-line maintenance utility can be started by various methods. Although an off-line maintenance utility can also be started manually, it can also be made to start automatically at the time of obstacle generating.

  • Page 29: Installing The Operating System

    >The product information on FRU (Model name, NEC manufacturing code, Field Revision, serial number of system unit, etc…) >The chassis frame information on FRU (the NEC part number for chassis frame) >The contents of BIOS setting >The contents of BMC/RomPilot * The back-up impossible information >The contents of SCSI BIOS setting...

  • Page 30: System Security

    System Security Table 4 summarizes the security features provided by the BIOS to prevent unauthorized or accidental access to the system. You can enable these features using the Security section of BIOS Setup. Additional information on passwords is provided following the table. Table 4.

  • Page 31: Installing The Server In A Rack

    Table 5. Software Security Features (Continued) Feature Description To enable, do the following: Fixed Disk Boot Sector Write Protect • Set Fixed Disk Boot Sector to Write Protect in the Security section of BIOS Setup. To activate: Power on or reset the server. When enabled: Write protects the master boot record of the IDE hard disk drive when the system boots from drive A:.

  • Page 33: Configuration Software And Utilities

    3 Configuration Software and Utilities When you need the settings for configuration of the following software and utilities, please see “Express5800/140Rb-4 User's Guide”: • BIOS Setup—for modifying server board set features, including setting time, date, and system passwords; setting the boot device priority; configuring the diskette drive and serial ports; and enabling the SCSI BIOS and system management features.

  • Page 35: System Management

    4 System Management NEC integrates system management features into the hardware and provides additional features through Express System Management PRO (ESMPRO). When you need this integration for hardware features, please see “Express5800/140Rb-4 User's Guide”.

  • Page 37: Installing And Removing Components

    5 Installing and Removing Components Tools and Supplies Needed • Phillips † screwdriver • Small flat-bladed screwdriver • Extraction tool for processor heat sink clips（coming with the server）: • Antistatic wrist strap and conductive foam pad (recommended) • Pen or pencil •...

  • Page 38: Removing And Installing The Bezel

    Removing and Installing the Bezel You need to remove the bezel to install and remove hot-swap power supplies and to install and remove devices in the 5.25-inch peripherals bay. The bezel has ball studs (Figure 5) on the back that snap-fit into holes on the chassis front.

  • Page 39: Removing The Rear Access Cover

    Removing the Rear Access Cover The rear access cover provides access to the hot-swap fans and to the electronics bay that contains PCI add-in cards and the server board set. To remove the cover: 1. Release the captive screws located on the rear edge of the cover (Figure 6). 2.

  • Page 40: Removing The Front Access Cover

    Removing the Front Access Cover To install or remove devices in the peripherals bay and to install or remove the hot-swap drive bay or power supply bay, you need to remove the front access cover. To remove the front access cover: 1.

  • Page 41: Installing The Front Access Cover

    Installing the Front Access Cover NOTE Before installing the front access cover, check that you have not left tools or loose parts inside the system. To install the front access cover: 1. Position the cover on the chassis so that the cover tabs align with the chassis slots. 2.

  • Page 42: Removing The Access Cover To The System Boards

    Removing the Access Cover to the System Boards To remove the access cover to the system boards: 1. Remove the rear access cover (page 31). 2. Loosen the two captive screws located at the front of the access cover to the system boards (Figure 8).

  • Page 43: Removing The Memory Board

    Removing the Memory Board To remove the memory board: 1. Grasp the bracket on the top edge of the memory board and pull straight up until the board disengages from the connector on the processor board (Figure 9). 2. Lift the memory board out of the chassis. Figure 9.

  • Page 44: Installing The Memory Board

    Installing the Memory Board To install the memory board: 1. Holding the bracket on the top edge of the memory board, insert the board into the guides at both ends of the electronics bay. 2. Align the memory board with the connector on the processor board and press down on the bracket until the board is fully inserted into the connector.

  • Page 45: Removing The Processor Board Air Baffle

    Removing the Processor Board Air Baffle To remove the processor board air baffle: 1. Remove the screw holding the dual power receptacle (located at the top left rear of the chassis) and pull it clear of the chassis as far as the attached cords will allow (Figure 11, A and B). 2.

  • Page 46: Installing The Processor Board Air Baffle

    Installing the Processor Board Air Baffle To install the processor board air baffle: 1. Orient the baffle so that the two release tabs are toward the rear of the chassis (Figure 12). 2. With the rear of the air baffle raised, insert the tab on the front of the air baffle into the slot in the chassis.

  • Page 47: Removing The Processor Board

    Removing the Processor Board To remove the processor board: 1. Rotate the handles on the processor board until they are fully open (Figure 13). 2. Using the handles, tilt the processor board up and remove it from the chassis. Figure 13. Removing the Processor Board Installing and Removing Components...

  • Page 48: Installing The Processor Board

    Installing the Processor Board To install the processor board: 1. Insert the tabs on the processor board into the slots on the baseboard bracket (Figure 14). 2. With the handles in the open position, lower the processor board until it rests on the baseboard bracket.

  • Page 49: Removing The Baseboard

    Removing the Baseboard To remove the baseboard: 1. Make backup copies of the current NvRAM information before replacing the mother board, and restore the information onto the new mother board after the replacement. If the system is unable to make backup copies, set the NvRAM information. 2.
  • Page 50 9. Remove the plastic protective overlay covering the PCI area of the board as follows: a. Unscrew the captive screw holding the overlay in place (Figure 15, D). b. Near the middle of the baseboard, lift the edge of the overlay until it is clear of the connectors on the board (Figure 15, B).

  • Page 51: Installing The Baseboard

    Installing the Baseboard To install the baseboard: 1. With the rear of the electronics bay closest to you and the baseboard oriented so that the I/O connectors line up with the cutout in the back left of the chassis (Figure 16, above), lower the right end of the baseboard into the electronics bay and slip the board edge into the slots of the foam panel (Figure 16, B, above).
  • Page 52 After that, a message is displayed "asking if you want to format the floppy disk." Respond to the message to format the floppy disk if necessary. The data backup confirmation screen appears after the format confirmation screen. Press the "Enter" key to perform backup processing. (Screen image) Offline Maintenance Utility Edit/Display HW Logs...

  • Page 53: Restoring Nvram Information

    Restoring NVRAM information. 4. Set the EXPRESSBUILDER CD-ROM in the CD-ROM drive, and activate the EXPRESSBUILDER. 5. When the EXPRESSBUILDER becomes active, activate the Offline Maintenance utility by selecting "Tool" from the menu → "Offline Maintenance Utility" → " Manage System Information."...
  • Page 54 9. When the "Restore (at replacement of the mother board)" screen appears, insert the floppy disk containing the backup copies of the NVRAM information into the floppy disk drive, and press the Enter key. (The following is an image screen, which may be different from the actual one.) Restore (at replacement of the mother board) Data Name Device Address...

  • Page 55: If The System Is Unable To Make Backup Copies Of Nvram Information

    12. Terminate the Offline Maintenance utility when the NVRAM information has been loaded from the floppy disk. If the System is Unable to Make Backup Copies of NVRAM Information 13. Set the NVRAM information on the new mother board by taking the following steps. 14.
  • Page 56 19. The screen shown below appears. Move the cursor to "Set Default Values" and press the Enter key. Update Product/Cabinet Information Data Name Set Value Manufacturer (Manufacturer Name) Model Name (Product Name) Express5800/1**** (*: Model name) N Code (Product Part) [N8100-***] FR Number (Product Version) FR*.*...

  • Page 57: Processors

    Processors This section includes instructions for installing and removing processors and heat sinks. For a list of supported processors, call your service representative. Installing Processors To install processors: 1. Observe the safety and ESD precautions at the beginning of this document. NOTE You must install a processor in processor socket 1.
  • Page 58 2. Raise the locking bar on the socket. Figure 18. Raising the Locking Bar 3. Orient the processor so that the triangle on the corner of the processor aligns with the triangle on the corner of the socket (Figure 19). 4.
  • Page 59 6. Following the instructions packaged with the applicator, apply thermal grease to the processor. 7. Insert the heat sink into the air baffle and place it on top of the processor (Figure 20, A). 8. Install both heat sink clips as follows: a.

  • Page 60: Removing Processors

    Removing Processors To remove processors: 1. Observe the safety and ESD precautions at the beginning of this document. 2. Remove both heat sink clips as follows: a. Insert the heat sink clip extraction tool (see “Tools and Supplies Needed” on page 29) into the slot at one end of the clip (Figure 21).

  • Page 61: Memory

    3. Bank 3: DIMMs #9, 10, 11, and 12 Always fill banks completely. Partially filled banks are ignored by the system. Use only approved DIMMs listed on the NEC customer support Web site: IMPORTANT: Install four additional DIMMs for each group because the server uses interleaved memory.
  • Page 62 To install DIMMs: 1. Remove the memory board (page 35), and place the board component-side up on a nonconductive, static-free surface. 2. Holding the DIMM only by its edges, remove it from its antistatic package. Figure 23. Installing Memory 3. Open the plastic ejector levers at each end of the DIMM socket on the memory board (Figure 23, A).

  • Page 63: Removing Dimms

    Removing DIMMs 1. Remove the memory board (page 36). Place the board component-side up on a nonconductive, static-free surface. 2. Locate the DIMM you want to remove and gently push down on the plastic ejector levers (Figure 24, A) to eject the DIMM from its socket. 3.

  • Page 64: Hot-Swap Scsi Drives

    Hot-Swap SCSI Drives Hot-swap drives are installed in carriers that fit into the hot-swap drive bay. This section describes the LED status indicators for the drive bays and gives instructions for using the drive carriers to install and remove drives. Checking a Hot-Swap SCSI Drive Status Indicator Each hot-swap SCSI drive slot has an LED that indicates drive status (Figure 25).

  • Page 65: Installing A Hot-Swap Drive In A Carrier

    Table 6 lists the LED states and the drive status indicated by each state. Table 6. LED States for Hot-Swap SCSI Drive Status LED State Status Solid green The hard drive is present and powered on. Flashing green The hard drive is active. Solid yellow There is an asserted fault status on the hard drive.

  • Page 66: Removing A Hot-Swap Drive From A Carrier

    4. Place the drive in the carrier with the component side down. 5. Using the four screws removed earlier, attach the drive to the carrier. SCA Connector Plastic Rail Drive Screw Carrier Figure 27. Installing a SCSI Hard Disk Drive in a Carrier Removing a Hot-swap Drive from a Carrier To remove a hot-swap drive from a carrier: 1.

  • Page 67: Removing And Installing Hot-Swap Disk Drives

    Removing and Installing Hot-Swap Disk Drives CAUTION Do not leave any drive slots without a drive or air baffle installed in the carrier. An empty carrier installed in a drive slot reduces cooling efficiency and can affect performance or cause damage due to overheating. To replace a hot-swap disk drive: 1.
  • Page 68 3. Install a new drive into the carrier (page 58). 4. Hold the carrier handle in the fully open position and slide the carrier into the desired bay. 5. Push the carrier into the drive bay until the carrier handle latch engages the locking slot in the edge of the drive bay (Figure 29, C).

  • Page 69: Dc Power Supplies

    DC Power Supplies The power supply bay accommodates up to three power supply modules. The bay contains a power distribution board (PDB) that manages the delivery of power from the power supply modules. Checking the Power Status LEDs To view the power supply status LEDs (Figure 7), remove the bezel, as described on page 30. Power LEDs (PWR) Redundant AC LED (AC_R) Standby LEDs (SB1 and SB2)

  • Page 70: Removing A Power Supply Module

    NOTE If all power supply modules are functioning and all power cables from the power distribution board are properly connected to the baseboard and other components, but the server still won’t power on, replace the power supply bay (page 80). Removing a Power Supply Module To remove a power supply module: 1.

  • Page 71: Installing A Power Supply Module

    Installing a Power Supply Module To install a power supply module: 1. Remove the bezel (page 30). 2. If present, remove the filler panel from the vacant slot. 3. Slide the power supply module into the vacant slot until you feel resistance. CAUTION The module engaging its connector causes the resistance.

  • Page 72: Pci Add-In Boards

    Operating system support is provided by a driver that you must install when setting up your server. Hot-plug drivers are available on the NEC EXPRESSBUILDER CD in the Drivers directory. The driver files on the CD include information on installing and using the hot-plug software.

  • Page 73: Checking The Status Indicators For A Hot-Plug Add-In Board

    Without a driver, the operating system does not support hot-plug installation and removal of PCI add-in boards. In that case, you must treat all eight PCI slots as non-hot-plug slots and follow the instructions on pages 68 and 69 for installing and removing all PCI add-in boards. Checking the Status Indicators for a Hot-Plug Add-In Board A bank of LED indicators on the back panel of the electronics bay indicates the status of the hot-plug PCI add-in boards (Figure 33).

  • Page 74: Installing A Hot-Plug Pci Add-In Board

    Installing a Hot-Plug PCI Add-In Board To install a hot-plug PCI add-in board: 1. Remove the rear access cover (page 31). 2. If the LED for the slot indicates that power to the slot is on, turn it off by using the PCI hot-plug application software on your system (see “Operating System Support for Hot-Plug Add-In Boards”...

  • Page 75: Removing A Hot-Plug Pci Add-In Board

    8. Close the front and rear latches. 9. Install the rear access cover. 10. Turn on power to the add-in board using the PCI hot-plug application software on your system. Removing a Hot-Plug PCI Add-In Board To remove a hot-plug PCI add-in board: 1.

  • Page 76: Installing A Pci Add-In Board In A Non-Hot-Plug Slot

    Installing a PCI Add-In Board in a Non-Hot-Plug Slot CAUTION The PCI add-in board slots located under the system board access cover are not hot-plug slots. To install a PCI add-in board in a non-hot-plug slot: 1. Disconnect the AC power cords from the power source or wall outlets. 2.

  • Page 77: Removing A Pci Add-In Board From A Non-Hot-Plug Slot

    8. Insert the board into the front and rear retention mechanisms. Carefully push down on the board until it engages and fully seats in the slot connector. 9. Close the front and rear latches. 10. Install the system board access cover and the rear access cover. 11.

  • Page 78: Cooling System Fans

    Cooling System Fans The server accommodates six hot-swap fans. CAUTION Don’t remove a fan while the server is powered on unless you have a replacement unit available. Once you remove an individual fan from the system, replace it within five minutes. Vacant spaces alter airflow patterns in the server system and can cause overheating and damage to system components.

  • Page 79: Removing A Fan Module

    Removing a Fan Module To remove a fan: 1. Remove the rear access cover (page 31). 2. Grasp the fan module and pull it straight out of the fan assembly. Airflow direction indicator Figure 38. Removing and Installing a Fan Module Installing and Removing Components...

  • Page 80: Installing A Fan Module

    Installing a Fan Module NOTE If you are replacing a failed fan, wait for the fan status indicator to turn off. Generally, this will take less than ten seconds. To install a fan, follow these instructions: 1. Remove the rear access cover (page 31). 2.
  • Page 81 VAROITUS! Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti. To replace the battery: 1. Before proceeding, record your custom BIOS settings. 2. Disconnect the AC power cords from the power source or wall outlets. 3.

  • Page 82: Front Panel Board

    Front Panel Board For a description of the features on the front panel board, see page Error! Bookmark not defined.. To replace the front panel board: 1. Turn off power to the server and unplug the AC power cords from the power source. 2.

  • Page 83: Peripheral Drives

    Peripheral Drives This section provides information and instructions for installing and removing devices from the 5.25-inch peripheral bay and the media bay. Preliminary Considerations CAUTION You should not install hard drives in the 5.25-inch peripheral drive bay for two reasons: •...

  • Page 84: Installing A 5.25-Inch Peripheral Drive

    Installing a 5.25-inch Peripheral Drive To install a peripheral drive: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel and the front access cover (pages 30 and 32). 3.

  • Page 85: Removing A 5.25-Inch Peripheral Drive

    Removing a 5.25-inch Peripheral Drive To remove a peripheral drive: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel and the front access cover (pages 30 and 32). 3.

  • Page 86: Installing A Device In The Media Bay

    Power cables Screw Data cables Figure 42. Removing a Device from the Media Bay Installing a Device in the Media Bay To install a device in the media bay: 1. Turn off power to the server and unplug the AC power cords from the power source. 2.

  • Page 87: Power Supply Bay

    Power Supply Bay Replacing the Power Supply Bay To replace the power supply bay: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel, the front access cover, and the rear access cover (pages 30, 31, and 32). 3.
  • Page 88 10. Loosen the captive screw retaining the power supply bay, slide the bay forward to free the tabs at the rear of the bay, and lift the power supply bay out of the chassis. 11. Position the replacement power supply bay in the chassis so that the chassis tab slips into the slot in the bottom of the bay to the rear of the captive screw.

  • Page 89: Cooling System

    Cooling System Removing the Fan Assembly To remove the fan assembly: 1. Turn off power to the server and unplug the AC power cord from the power source. 2. Remove the rear access cover (page 31). 3. Remove all fan modules from the fan assembly. 4.

  • Page 90: Installing The Fan Assembly

    Installing the Fan Assembly To install the fan assembly: 1. Position the fan assembly over the fan bay. 2. Attach the cables to the fan board at the bottom of the assembly. 3. Lower the fan assembly into the fan bay. 4.

  • Page 91: Hot-Swap Drive Bay

    Hot-Swap Drive Bay Removing the Hot-Swap Drive Bay To remove the hot-swap drive bay: 1. Turn off power to the server and unplug the AC power cords from the power source. 2. Remove the bezel, the front access cover, and the rear access cover (pages 30, 31, and 32). 3.

  • Page 92: Installing A Hot-Swap Drive Bay

    Installing a Hot-Swap Drive Bay To install a hot-swap drive bay: 1. Slide the drive bay into the chassis, pushing it firmly to the rear to fully engage the locking tabs in the chassis slots. 2. Connect the cables to the back of the drive bay. 3.

  • Page 93: Electronics Bay

    5. Place the end of the new hot-plug indicator board into the notched bracket in the back of the electronics bay. 6. Align the plastic rivet sleeves in the chassis back panel with the two mounting holes in the board and press the sleeves into the holes.

  • Page 94: Installing The Electronics Bay

    8. Slide the electronics bay toward the rear of the server about six inches (Figure49, A). 9. Insert the AC power bracket through the opening in the side of the electronics bay and let it hang down (Figure49, B). 10. Position the power cable along the chassis ledge, out of the way of electronics bay movement (Figure49, C).

  • Page 95: Cable Connections

    9. Install the air baffle, memory board, and system board access cover. 10. Install the rear access cover, the front access cover, and the bezel. 11. Plug in the AC power cord and turn on power to the server. Cable connections 1.
  • Page 96 2. Configuration for Disk Array Reconnect the item A cable which had been connected to “ch.A on Baseboard” at basic configuration, from “ch.A on Baseboard” to “the connector on DAC card”. Cable names Part Numbers (FRU) Qty. Dimensions Descriptions ULTRA 160M CABLE(104) 804-062693-501 1040mm DAC –...
  • Page 97 3. In case of providing SCSI (VHDCI) interface onto rear external port Remove “ ” which had been connected to ch.B on Baseboard at SCSI 3CONN TERM (160M)(001) basic configuration. Instead by using “ ” which is attached in 0.8MM Pitch EXT. SCSI CABLE (053) “Accessory kit of system unit”, connect between “ch.B port on Baseboard”...

  • Page 98: Cable Form At Maintenance

    Cable form at maintenance After Internal maintenance performing, please check and care the following points so that any internal cables do not have damages by being sandwiched with chassis drives. At installation of FAN bay、please take care not to bite off cables.

  • Page 99: Solving Problems

    6 Solving Problems This chapter helps you identify and solve problems that might occur while you are using the system. Resetting the System To do this: Press: Clear system memory, restart POST, and reload the operating system. Reset button Cold boot reset, which clears system memory, restarts POST, reloads the Power off/on operating system, and halts power to all peripherals.

  • Page 100: Running New Application Software

    Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Application Software Checklist Does the system meet the minimum hardware requirements for the software? See the software documentation.

  • Page 101: Verifying Proper Operation Of Key System Lights

    Verifying Proper Operation of Key System Lights As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As POST checks each device, the activity light for that device should turn on briefly.

  • Page 102: No Beep Codes

    No Beep Codes If the system operates normally, but there was no beep, the speaker might be defective. If the speaker is enabled, but the speaker does not function, contact your service representative or authorized dealer for assistance. No Characters Appear on Screen Check the following: Is the keyboard working? Check to see that the “Num Lock”...

  • Page 103: System Cooling Fans Do Not Rotate Properly

    System Cooling Fans Do Not Rotate Properly If the system cooling fans are not operating properly, system components could be damaged. If the system power LED is on, but the fans are not rotating properly, check the following: Are any of the fan fault indicators lit? Is so, try replacing the corresponding fan module. Is the cable from the fan carrier board connected to the baseboard? Are the power supply cables properly connected to the baseboard and the fan carrier board assembly?

  • Page 104: Cd-Rom Drive Activity Light Does Not Light

    CD-ROM Drive Activity Light Does Not Light Check the following: Are the power and signal cables to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled in the BIOS? Network Problems The server hangs when the drivers are loaded.

  • Page 105: Pci Installation Tips

    PCI Installation Tips Check the following: Some drivers might require interrupts that are not shared with other PCI drivers. For certain drivers, it might be necessary to alter settings so that interrupts are not shared. Check PCI interrupt interdependencies among slots and onboard devices. Problems with Application Software If you have problems with application software, do the following: Verify that the software is properly configured for the system.

  • Page 107: A Server Description

    A Server Description This chapter provides a general description of the EXPRESS5800/140Rb-4 server. Feature Summary Table 9 summarizes the features of the EXPRESS5800/140Rb-4 server platform. Table 2 on page 16 lists the physical specifications of the server. Table 9. Feature Summary Feature Description Rack mount...

  • Page 108: Chassis Access

    Chassis Access The EXPRESS5800/140Rb-4 server provides easy access for changing hot-swap devices: • A door in the bezel provides access to hot-swap disk drives. • Removing the bezel, which simply pulls off, provides access to hot-swap power supplies. • The rear access cover provides access to the hot-swap fans and hot-plug PCI boards. Bezel Rear access cover Front access cover...

  • Page 109: Main Chassis Components

    Main Chassis Components Figure56 shows the chassis with the access covers removed. Power supply bay Fan bay 5.25-inch peripheral bay Electronics bay Media bay with 3.5-inch diskette Hot-plug PCI add-in cards and CD-ROM Memory board Front control panel Processor board air baffle Figure 56.

  • Page 110: Electronics Bay Components

    Electronics Bay Components Figure 57 shows the electronics bay with the access cover, memory board, and air baffle removed. Processor board Hot-plug PCI slots Baseboard Non-hot-plug PCI slots Figure 57. Electronics Bay Internal Components...

  • Page 111: Front Control Panel

    Front Control Panel Figure 58 and Table 10 describe the features of the front control panel of the EXPRESS5800/140Rb-4 server platform. Figure 58. EXPRESS5800/140Rb-4 Front Control Panel Table 10. Front Control Panel Features Device Operation Sleep button To put a system supporting ACPI into sleep mode (S1), press the sleep button momentarily.

  • Page 112: Rear Panel

    CD-ROM drive installed. • The half-height media bay accommodates a 5.25-inch drive, such as a DAT drive. CAUTION NEC does not recommend installing a hard disk drive in the 5.25-inch bay, because of potential cooling and electromagnetic interference (EMI) constraints.

  • Page 113: Hot-Swap Hard Drive Bay

    Figure 60. Hard Drive Bay (Bezel Removed) CAUTION Because all hard drives have different cooling, power, and vibration characteristics, NEC has validated specific hard drive types in the EXPRESS5800/140Rb-4 server. To see a list of validated manufacturers and hard drive types.

  • Page 114: Power Supplies

    Power Supplies The power supply bay comes with two 430-W power supply modules and can accommodate a third module for redundancy. The modules connect through the power distribution board (PDB) and auto-sense input voltage. The power redundant (2+1) configuration allows you to hot-swap a failed power supply without interrupting normal system operation.

  • Page 115: Server Board Set Features

    Server Board Set Features The server board set for the EXPRESS5800/140Rb-4 consists of a baseboard, memory board, and processor board. Table 11 lists the major features of the server board set. Table 11. Server Board Set Features Feature Description Processors Up to four processors from the Intel Xeon processor family.

  • Page 116: Baseboard Connector And Component Locations

    Baseboard Connector and Component Locations Figure 61 identifies the connectors and major components on the EXPRESS5800/140Rb-4 baseboard. 64-bit, 100-MHz, hot-plug PCI-X slots 14-pin Power Control connector (P35) 64-bit, 100-MHz, non-hot-plug PCI-X slots 24-pin Power connector (P32) 32 bit, 33-MHz, non-hot-plug PCI slots 20-pin Power connector (P28) Intelligent Chassis Management Bus (ICMB) Floppy disk drive connector (P25)

  • Page 117: Baseboard Jumpers

    Baseboard Jumpers Jumpers on the baseboard are organized into three groups: boot block jumpers (JP3), main jumpers (JP4, JP5, and JP6), and serial port B jumpers (JP25). Figure 62 identifies the jumper blocks and pin numbers. The function of each pair of pins is described in the sections that follow. Figure 62.

  • Page 118: Main Jumpers

    BMC Force Update jumper are special purpose jumpers that you should use only when instructed to do so by an NEC support document. When you do need to enable any of these features, use one of the spares from JP4 pins 1 and 2 or JP25 pins 7 and 8.

  • Page 119: Processors

    Processors The EXPRESS5800/140Rb-4 accommodates one to four processors from the Intel Xeon processor family. For a complete list of supported processors see “Express5800/140Rb-4 User’s Guide”. DIMM Memory The memory board contains twelve 168-pin DIMM slots each supporting 72-bit ECC (64-bit main memory plus ECC) registered PC-200 Double Data Rate (DDR) DIMMs.

  • Page 120: Network Interface Controllers

    Network Interface Controllers NOTE To ensure EMC product regulation compliance, the system must be used with shielded LAN cables. The baseboard includes two network interface controllers (NICs): • Intel 82550 NIC that supports 10Base-T and 100Base-TX networks • Intel 82544 NIC that supports 10Base-T, 100Base-TX networks, and 1000BASE-T networks The 82550 controller supports the following features: •...

  • Page 121: Network Teaming Features

    Network Teaming Features NOTE Using both onboard NICs in a team does not allow the use of NIC 1 for server management access. To support both network teaming features and server management features, a third NIC must be added and teamed to NIC 2. The network controller provides several options for increasing throughput and fault tolerance when †...

  • Page 122: Preferred Primary Adapter

    Preferred Primary Adapter With multiple adapters installed, you can specify one as the Preferred Primary adapter. For ® example if you have a server with an Intel PRO/1000 Server Adapter as the primary adapter and ® an Intel PRO/100+ Server Adapter as the secondary, you could configure the PRO/1000 Server Adapter to be the preferred primary.

  • Page 123: Acpi

    ACPI The server supports the Advanced Configuration and Power Interface (ACPI) as defined by the ACPI 1.0b and PC97 specifications. An ACPI-aware operating system can put the system into a state where the hard drives spin down, the system fans stop, and all processing is halted. However, the power supply will still be on and the processors will still be dissipating some power, so the power supply fans will still run.
  • Page 124 B Error Messages and Error Codes When POST detects an error, it displays an error message on the display unit screen. And also, beeps, indicating the type of error. Table POST Error Codes and Messages Error Code and Message Description Action 0200 Fixed Disk...
  • Page 125 Error Code and Message Description Action Error system board. 0270 Real Time Clock Real-time clock error Replace the system board. Contact your service Error representative to replace the system board. 0271 Check date and Real-time clock is set Start the SETUP utility and select [Main] [System time setting incorrectly.
  • Page 126 Error Code and Message Description Action configuration error – device error disabled. 0615 COM B COM B configuration Contact your service representative. configuration changed error 0616 COM B COM B configuration configuration error – device error disabled. 0617 Floppy Floppy Configuration Configuration changed.
  • Page 127 Error Code and Message Description Action occurred. faulty fan indicated in the system event log. 0B35 0B50 CPU #1 with Because an error The displayed CPU is degraded. Contact your error taken off was detected in CPU service representative to replace the failed CPU. line.
  • Page 128 Error Code and Message Description Action occurred during detected during read fan sensor of FAN sensor. reading 0B7C An error An error occurred Contact your service representative to replace the occurred during while redundant power unit. the redundant power supply was power module configured.

  • Page 129: B Error Messages And Error Codes

    Error Code and Message Description Action firmware firmware corrupted again to start the server. If the error cannot be corrupted corrected, contact your service representative. 0B92 Internal Use Internal Use Area of All the commands and functions other than the FRU Area Error BMC FRU corrupted command and the EMP function can be used.
  • Page 130 Error Code and Message Description Action read error 0BB1 SMBIOS – Checksum for the Contact your service representative. SROM data SROM data is checksum bad incorrect 0BC0 Post detected CPU #1 failed to start startup failure of CPU #1 0BC1 Post detected CPU #2 failed to start startup failure of...
  • Page 131 Error Code and Message Description Action 0BD8 3rd SMBus A timeout error timeout occurred while accessing the 3rd SMBus 0BD9 4th SMBus No response device address received while accessing the 4th acknowledged SMBus 0BDA 4th SMBus An error was device Error detected while detected accessing the 4th...
  • Page 132 Error Code and Message Description Action DIMM detected detected in DIMM in DIMM Group Group #2 8122 Unsupported Unsupported DIMM Contact your service representative to replace the DIMM detected detected in DIMM four DIMMs in the relevant group. in DIMM Group Group #3 8130 Mismatch DIMM...

  • Page 133: Beep Codes

    Beep codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-2-2-3 indicates 1 beep, pause, 2 beeps, pause, 2 beeps, pause, and 3 beeps notifying that the checksum error occurred on ROM.

  • Page 134: C Spare Parts

    C Spare Parts Spare Parts NEC CI Part Number Nec Order Alternate Parts Designation 242-01554-000 140RB-4 SH-DI2 BSU N8100-760E 243-530458-001F 243-530458-001-F 140RB-4 BASE FRAME ASSY 243-403287-001B 140RB-4 DI2 RACK KIT INDEX 856-851016-021B 140RB-4 SHASTA-DI2 POWER CAGE 856-851016-011B 313-01526-000 140RB4 SHASTA-DI2 POWER MODULE...
  • Page 135 804-062929-040 804-062929-040-00 FAN SIGN CBL (040) (BB-FAN) 804-062930-035 804-062930-035-00 IPMB CBL (035) (BB-HDDBAY) 804-062931-035 804-062931-035-00 ICMB CBL (035) (BB-ICMB BD) 804-062932-0601 804-062932-160-01 804-062932-1601 F/P USB CBL (060) (BB-FR P BD) 804-062933-0601 804-062933-160-01 804-062933-1601 140RB-4 SHASTA SERIAL CBL 060 808-744465-501A 808-744465-501-A BOX-34P CBL (BEND1) (BB-FRP) 804-091490-001 243-404831-021-00...

  • Page 136: Spare Parts

    610-01549-000 CPU PIII 1.6GHZ/1MB/400 SL5G8 309-01530-000 FOSTER/PRESTONIA HEATSINK 6867350000 CPU RETENTION MODULE FOXCONN 322-01583-000 SHASTA HEATSINK CLIP 260-01550-000 HDD 18GB DK32DJ-18MC SCSI 80P 260-01552-000 HDD 36GB DK32DJ-36MC SCSI SCA 260-01554-000 HDD 72GB DK32DJ-72MC SCSI 80P 6863560000 HDD 18GB ST318452LC 15K FW002 6863580000 HDD 36GB ST336752LC 15K FW002 6831570000...

  • Page 138: D Equipment Log And Configuration Worksheets

    D Equipment Log and Configuration Worksheets Equipment Log Use the blank equipment log provided here to record information about the system. Manufacturer Name and Model Item Number Serial Number Date Installed System Server Board Set Processor Speed and Cache Video Display Keyboard Mouse Diskette Drive A...
  • Page 139 Equipment Log (Continued) Manufacturer Name and Model Item Number Serial Number Date Installed...

  • Page 140: Calculating Power Consumption

    Calculating Power Consumption The total combined wattage for the system configuration must be less than the output of your power supplies. Use the two worksheets in this section to calculate the power used by your system. For current and voltage requirements of add-in boards and peripherals, see your vendor documents. Calculating DC Power Usage 1.
  • Page 141 Total Combined Power Used by the System 1. From the previous worksheet, enter the total current for each column. 2. Multiply the voltage by the total current to get the total wattage for each voltage level. 3. Add the total wattage for each voltage level to arrive at a total combined power usage on the power supply.

  • Page 142: Index

    Index troubleshooting, 91 bridge controller, 108 82544 Ethernet controller, 108, 112 82550 Ethernet controller, 108, 112 cabling, peripheral drives, 75 cautions cooling system, 8 access covers, 7, 29, 100 electrostatic discharge, 8 ACPI, 115 fans, replacing, 70 Adaptec SCSI controller, 108, 111 peripheral drives, 75 adapter fault tolerance, 113 CD, system resource, 21...
  • Page 143 external SCSI connector, 104 PCI add-in boards, 65, 104 power supply modules, 61 hot-swap backplane baseboard connector, 108 hot-swap drive bay fan baseboard connector, 108 hard drive bay description, 105 fan board,replacing, 82 installing, 84 fans, 70 removing, 83 avoiding injury, 8 avoiding system overheating, 8 cooling system description, 106 installing fan modules, 72...
  • Page 144 installing devices, 78 hot keys, 19 removing devices, 77 troubleshooting, 92 memory, 53, 111 Power button inhibiting, 23 memory board, 35 location, 103 memory test, aborting, 19 power connector, baseboard, 108 monitor, 18 power consumption calculation, 137 mouse, 18 power cords, 5, 7 mouse connector, 104 Power LED, 103 moving the server, 8...
  • Page 145 characters distorted or incorrect, 94 diskette activity light does not light, 95 safety information, 1 hard drive activity light does not light, 95 setting up the server, 10 network problems, 96 Safety Instructions and Information, 3 no beep codes, 94 SCSI no characters on screen, 94 Adaptec controller, 111...

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