Brother MFC-3360C User Manual
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Brother MFC-3360C User Manual

Brother MFC-3360C User Manual

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USER'S GUIDE
MFC-3360C
Version A

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Summary of Contents for Brother MFC-3360C

  • Page 1 USER’S GUIDE MFC-3360C Version A...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...

  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 4 EC Declaration of Conformity under the R & TTE Directive...

  • Page 5: Table Of Contents

    Table of Contents Section I General General Information Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide ..............2 Viewing Documentation ................... 2 Control panel overview ..................4 Loading documents and paper Loading documents ....................
  • Page 6 Section II Fax Sending a fax Entering Fax mode ....................22 Faxing from the ADF ..................22 Colour fax transmission .................22 Cancelling a fax in progress ................22 Broadcasting (Monochrome only)................22 Cancelling a Broadcast in progress...............23 Additional sending operations................23 Sending faxes using multiple settings ............23 Contrast ......................23 Changing Fax Resolution ................23 Dual access (Monochrome only) ..............24...
  • Page 7 Telephone and External devices Voice Operations ....................32 Making a telephone call................. 32 Mute....................... 32 Tone or pulse....................32 Fax/Tel mode ....................32 Fax/Tel mode in Power Save condition ............32 Telephone services....................33 Caller ID (For U.K. and Ireland only) .............33 Setting the Phone Line Type .................34 BT Call Sign (For U.K.
  • Page 8 Printing Reports Fax reports......................49 Transmission Verification Report..............49 Fax Journal (activity report) ................49 Reports ........................50 How to print a report ..................50 Polling Polling receive .....................51 Setup for polling receive ................51 Setup to receive polling with a secure code ..........51 Setup for delayed polling receive ..............52 Sequential polling ..................52 Polled transmit (Monochrome only) ..............53 Setup for polled transmit................53...
  • Page 9 Section V Appendixes Safety and Legal Choosing a location ..................... 66 To use the machine safely................... 67 Important safety instructions................70 IMPORTANT - For your safety ..............71 EU Directive 2002/96/EC and EN50419............72 Legal limitations for copying ................72 Trademarks ....................73 Troubleshooting and Routine Maintenance Troubleshooting ....................74 If you are having difficulty with your machine ..........
  • Page 10 Specifications General ......................103 Print media......................105 Fax........................106 Copy ........................107 Scanner ......................108 Printer ........................109 Interface ......................109 Computer requirements ..................110 Consumable items .....................111 Glossary Index viii...
  • Page 11 Section I General General Information Loading documents and paper General setup Security features...

  • Page 12: General Information

    Using the Accessing the documentation Software User’s Guide Thank you for buying a Brother machine! This User’s Guide does not contain all the Reading the documentation will help you information about the machine such as how make the most of your machine.
  • Page 13 The CD-ROM main (For Macintosh menu will appear. ® Turn on your Macintosh . Insert the Brother CD-ROM into your CD-ROM drive. The following window will appear. Note If this window does not appear, use Double-click the Documentation icon. ®...

  • Page 14: Control Panel Overview

    Chapter 1 Control panel overview MFC-3360C Tel/R 1 Power Save Use this key to gain access to an outside Lets you put the machine into Power Save line, or transfer a call to another extension mode. when the machine is connected to a PBX.
  • Page 15 General Information 8 Menu keys: Menu Lets you access the menu to program your settings into the machine. a Search/Speed Dial Lets you look up and dial numbers that are stored in the memory. Volume keys In Fax mode, you can press these keys to adjust the ring volume.

  • Page 16: Loading Documents And Paper

    Loading documents and paper Loading documents Make sure documents written with ink are completely dry. You can send a fax, make copies, and scan Open the document support (1) and the from the ADF (automatic document feeder). document tray (2) and then pull out the extension (3).

  • Page 17: Scanning Area

    Letter 3 mm 4 mm Paper Type on page 17.) (0.12 in.) (0.16 in.) When you print on Brother photo paper, 3 mm 1 mm load the instruction sheet included with the (0.12 in.) (0.04 in.) photo paper in the paper tray first, and...

  • Page 18: Recommended Media

    To get the best print quality, we suggest using DO NOT use the following kinds of paper: Brother paper. (See table below.) • Damaged, curled, wrinkled, or If Brother paper is not available in your irregularly shaped paper country, we recommend testing various papers before purchasing large quantities.

  • Page 19: Choosing The Right Media

    Loading documents and paper Choosing the right media Paper type and size for each operation Paper Type Paper Size Usage Copy Printer 216 × 279 mm (8 1/2 × 11 in.) Cut Sheet Letter 210 × 297 mm (8.3 × 11.7 in.) 216 ×...
  • Page 20 Chapter 2 Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 0.08 to 0.15 mm (0.003 to 0.006 in.) 100 64 to 120 g/m (17 to 32 lb) Sheet Inkjet Paper 0.08 to 0.25 mm (0.003 to 0.01 in.) 64 to 200 g/m (17 to 53 lb) Glossy Paper Up to 220 g/m...

  • Page 21: Loading Paper, Envelopes And Other Media

    Loading documents and paper Loading paper, If you are using Letter, A4 or Legal size paper, press and hold the universal envelopes and other guide release button (1) as you slide out the front of the paper tray to match the media paper size you are using.
  • Page 22 Chapter 2 Gently put the paper into the paper tray Slowly push the paper tray completely print side down and top edge first. into the machine. Check that the paper is flat in the tray. Gently adjust the paper side guides with both hands and the paper length guide to fit the paper.

  • Page 23: Loading Envelopes And Post Cards

    Loading documents and paper Loading envelopes and post How to load envelopes and post cards cards Before loading, press the corners and sides of the envelopes or post cards to make them as flat as possible. Loading envelopes Note Use envelopes that weigh from 75 to If the envelopes or post cards are ‘double- 95 g/m (20 to 25 lb).
  • Page 24 Chapter 2 If you have problems when printing on envelopes, try the following suggestions: Open the envelope flap. Make sure the open flap is either to the side of the envelope or to the back edge of the envelope when printing. Adjust the size and margin in your application.

  • Page 25: Printable Area

    Loading documents and paper Printable Area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Envelopes Top (1)

  • Page 26: General Setup

    General setup Power Save mode Power Save setting You can customize the machine's When the machine is idle, you can put the Power Save key. The default mode is machine into Power Save mode by pressing Fax Receive:On. Your machine can the Power Save key.

  • Page 27: Mode Timer

    Press Menu, 1, 2. You can also change the volume through the Press a or b to choose Plain Paper, menu, by following the instructions below: Inkjet Paper, Brother Photo, Other Photo or Transparency. Setting the Ring Volume from the Press OK.

  • Page 28: Beeper Volume

    Chapter 3 Automatic Daylight Beeper Volume Savings Time When the beeper is on, the machine will beep when you press a key, make a mistake or You can set the machine to change after you send or receive a fax. automatically for daylight savings time.

  • Page 29: Security Features

    Press OK. Note Enter a 4-digit number for the current If you forget the TX Lock password, password. please call your Brother dealer for service. Press OK. Enter a 4-digit number for the new password. Press OK. When the LCD shows Verify:, re-enter the password.

  • Page 30: Turning Tx Lock On/Off

    Chapter 4 Turning TX Lock on/off Turning TX Lock on Press Menu, 2, 0, 1. Press a or b to choose Set TX Lock. Press OK. Enter the registered 4-digit password. Press OK. The machine goes offline and the LCD shows TX Lock Mode.
  • Page 31 Section II Sending a fax Receiving a Fax Telephone and External devices Dialling and storing numbers Remote fax options Printing Reports Polling...

  • Page 32: Sending A Fax

    Sending a fax Entering Fax mode Broadcasting (Monochrome only) To enter fax mode, press (Fax), and the key will glow green. Broadcasting is when the same fax message is automatically sent to more than one fax Faxing from the ADF number.

  • Page 33: Cancelling A Broadcast In Progress

    Sending a fax Cancelling a Broadcast in Contrast progress If your document is very light or very dark, you may want to change the contrast. For most Press Menu, 2, 6. documents the default setting Auto can be The LCD will show the fax number being used.

  • Page 34: Dual Access (Monochrome Only)

    Chapter 5 Dual access To change the default fax resolution (Monochrome only) Make sure you are in Fax mode You can dial a number and start scanning the Press Menu, 2, 2, 2. fax into memory—even when the machine is sending from memory, receiving faxes or Press a or b to choose the resolution printing PC data.

  • Page 35: Overseas Mode

    Sending a fax Delayed Faxing Sending in real time for all faxes (Monochrome only) Make sure you are in Fax mode During the day you can store up to 50 faxes Press Menu, 2, 2, 5. in the memory to be sent within 24-hours. These faxes will be sent at the time of day you 5.Real Time TX enter in step d.

  • Page 36: Delayed Batch Transmission (Monochrome Only)

    Chapter 5 Delayed Batch Transmission Sending a fax manually (Monochrome only) Manual transmission lets you hear the dialling, ringing and fax-receiving tones while Before sending the delayed faxes, your sending a fax. machine will help you economize by sorting all the faxes in the memory by destination and Make sure you are in Fax mode scheduled time.

  • Page 37: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.

  • Page 38: Using Receive Modes

    Chapter 6 Using receive modes External TAD External TAD mode lets an external Some receive modes answer automatically answering device manage your incoming (Fax Only and Fax/Tel). You may want to calls. Incoming calls will be dealt with in one change the ring delay before using these of the following ways: modes.

  • Page 39: Receive Mode Settings

    Receiving a Fax Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay If you set the Receive Mode to Fax/Tel, you need to decide how long the machine will The Ring Delay sets the number of times the signal you with its special pseudo/double-ring machine rings before it answers in Fax Only when you have a voice call.

  • Page 40: Fax Detect

    Chapter 6 Additional receiving Fax Detect operations If Fax Detect is On: Printing a reduced incoming The machine receives fax calls automatically, even if you lift the handset of an extension or external phone. When you see Receiving on the LCD or when you hear ‘chirps’ through If you choose On, the machine automatically the handset of an extension phone connected reduces each page of an incoming fax to fit on...

  • Page 41: Receiving Faxes Into Memory

    Receiving a Fax Receiving faxes into memory Receiving a fax at the end of a conversation As soon as the paper tray becomes empty during fax reception, the screen will display At the end of a conversation you can ask the No Paper Fed, asking you to put paper in other party to send you a fax before you both the paper tray.

  • Page 42: Telephone And External Devices

    Telephone and External devices Voice Operations Fax/Tel mode When the machine is in Fax/Tel mode, it will Voice calls can be made either with the use the F/T Ring Time (pseudo/double- handset, an extension or external telephone, ringing) to alert you to pick up a voice call. and by dialling manually or by using Quick- Dial numbers.

  • Page 43: Telephone Services

    Telephone and External devices Telephone services Setting the Caller ID to ON Press Menu, 2, 0, 4. Your machine supports the Caller ID subscriber telephone service that some 4.Caller ID telephone companies offer. Press a or b to choose On (or Off). Features like Voice Mail, Call Waiting, Call Press OK.

  • Page 44: Setting The Phone Line Type

    Chapter 7 Setting the Phone Line Type BT Call Sign (For U.K. only) If you are connecting the machine to a line This machine feature lets you use the BT Call Sign subscriber service which allows you to that features a PBX or ISDN to send and have at least two separate telephone receive faxes, it is also necessary to change numbers on one phone line.

  • Page 45: Connecting An External Tad (Telephone Answering Device)

    Telephone and External devices Connecting an external Connections TAD (telephone The external TAD must be connected as answering device) shown in the previous illustration. You may choose to connect an external Set your external TAD to one or two answering device. However, when you have an rings.

  • Page 46: Multi-Line Connections (Pbx)

    Chapter 7 External and extension Multi-line connections (PBX) phones We suggest you ask the company who installed your PBX to connect your machine. If you have a multi line system we suggest Connecting an external or you ask the installer to connect the unit to the extension telephone last line on the system.

  • Page 47: Using Extension Telephones (For U.k. Only)

    Telephone and External devices If you answer a call and no one is on This new connection configuration can be arranged by contacting BT, Kingston upon the line: Hull Telecommunications, your PBX You should assume that you're receiving a maintainer or a qualified telephone manual fax.

  • Page 48: Using A Cordless External Telephone

    Chapter 7 Using a cordless external Using remote codes telephone Fax receive code Once the base unit of the cordless telephone If you answer a fax call on an extension or has been connected to the same telephone external telephone, you can tell your machine to line as the machine (see External and receive it by dialling the fax receive code l 5 1.

  • Page 49: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Speed-Dialling Press Search/Speed Dial, the # (hash) Manual dialling key, and then the two digit Speed-Dial number. Press all of the digits of the fax number. One-Touch Dialling Two-digit number Press the One-Touch key that stores the number you want to call.

  • Page 50: Search

    Chapter 8 Search Fax Redial You can search for names you have stored in If you are sending a fax manually and the line the One-Touch and Speed-Dial memories. is busy, press Redial/Pause, and then press Mono Start or Colour Start to try again. If Press Search/Speed Dial and the menu you want to make a second call to the last keys to search numerically or use the dial pad...

  • Page 51: Storing One-Touch Dial Numbers

    Dialling and storing numbers Storing One-Touch Dial Storing Speed-Dial numbers numbers You can store up to 100 two-digit Speed-Dial locations with a name. When you dial you will Your machine has 5 One-Touch keys where only have to press a few keys (For example: you can store 10 fax or phone numbers for Search/Speed Dial #, the two-digit number, automatic dialling.

  • Page 52: Changing One-Touch And Speed-Dial Numbers

    Chapter 8 Changing One-Touch and Setting up Groups for Speed-Dial numbers broadcasting If you try to store a One-Touch or Speed-Dial If you regularly want to send the same fax number where a number has already been message to many fax numbers you can set stored, the LCD will show the name or up a Group.

  • Page 53: Combining Quick-Dial Numbers

    Dialling and storing numbers Press OK when you have finished adding numbers. Use the dial pad to enter a name for the Group. Press OK. Press Stop/Exit. Note You can easily print a list of all your Speed-Dial numbers. Numbers that are part of a group will be marked in the GROUP column.

  • Page 54: Remote Fax Options

    Remote fax options Fax Storage Remote fax options are not available for colour fax. You can only use one remote fax option at a The fax storage feature lets you store your time. received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote Fax Forwarding...

  • Page 55: Changing Remote Fax Options

    Remote fax options Changing Remote Fax Remote Retrieval Options You can call your machine from any touch tone telephone or fax machine, then use the If received faxes are left in your machine's remote access code and remote commands memory when you change the remote fax to retrieve fax messages.

  • Page 56: Using Your Remote Access Code

    Chapter 9 Using your Remote Access Retrieving fax messages Code Dial your fax number. Dial your fax number from a telephone When your machine answers, enter or another fax machine using touch your remote access code (3 digits tone. followed by l). If you hear one long beep, you have messages.

  • Page 57: Changing Your Fax Forwarding Number

    Remote fax options Changing your Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number. When your machine answers, enter your remote access code (3 digits followed by l) at once.

  • Page 58: Remote Fax Commands

    Chapter 9 Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Change the Fax Forwarding or Fax...

  • Page 59: Printing Reports

    Printing Reports Fax reports Fax Journal (activity report) You can set the machine to print a journal at You need to set up the Transmission specific intervals (every 50 faxes, 6, 12 or 24 Verification Report and Journal Period using hours, 2 or 7 days).

  • Page 60: Reports

    Chapter 10 Reports The following reports are available: 1.XMIT Verify Prints a Transmission Verification Report for your last transmission. 2.Help List A help list about how to quickly program your machine. 3.Quick-Dial Lists names and numbers stored in the One-Touch and Speed-Dial memory, in numerical order.

  • Page 61: Polling

    Not all fax machines support polling. Secure Polling only works with Brother fax machines. If you want to retrieve a fax from a secured Brother machine you have to enter Polling receive the secure code.

  • Page 62: Setup For Delayed Polling Receive

    Chapter 11 Setup for delayed polling Sequential polling receive The machine can request documents from several fax machines in one operation. Delayed polling lets you set the machine to begin polling receive at a later time. You can Make sure you are in Fax mode only set up one delayed polling operation.

  • Page 63: Polled Transmit (Monochrome Only)

    Polled Transmit is when you set up your documents you set up to be polled. machine to wait with a document so another Secure Polling only works with Brother fax fax machine can call and retrieve it. machines. If another person wants to retrieve...
  • Page 64 Chapter 11...

  • Page 65: Section Iii Copy

    Section III Copy Making copies...

  • Page 66: Making Copies

    Making copies How to copy Making multiple copies Entering Copy mode Make sure you are in Copy mode Load your document. Press (Copy) to enter Copy mode. The default setting is Fax. You can change Use the dial pad to enter the number of the number of seconds or minutes that the copies (up to 99).

  • Page 67: Copy Options

    30 seconds after it finishes copying, or if the Custom(25-400%) mode timer returns the machine to Fax mode. For more information see Mode Paper Type Plain Paper Timer on page 17. Inkjet Paper Brother Photo Other Photo Transparency Paper Size Letter Legal 10(W)x15(H)cm...

  • Page 68: Changing Copy Speed And Quality

    Chapter 12 Changing copy speed and To change the default setting, follow the instructions below: quality Press Menu, 3, 1. You can choose from a range of quality 1.Quality settings. The default setting is Normal. Press a or b to choose Normal, Fast To temporarily change the quality settings, or Best.

  • Page 69: Making N In 1 Copies

    Making copies Do one of the following: Press a or b to select Off(1 in 1), 2 in 1 (P), 2 in 1 (L), Use a or b to choose the 4 in 1 (P), or 4 in 1 (L). enlargement or reduction ratio you Press OK.

  • Page 70: Sorting Copies Using The Adf (Monochrome Only)

    Chapter 12 Sorting copies using the ADF Adjusting Brightness, (Monochrome only) Contrast and Colour You can sort multiple copies. Pages will be Brightness stacked in the order 1 2 3, 1 2 3, 1 2 3, and so To temporarily change the brightness setting, follow the instructions below: Make sure you are in Copy mode Make sure you are in Copy mode...

  • Page 71: Paper Options

    Press Menu, 3, 4. Press a or b to select the type of paper you are using (Plain Paper, 4.Color Adjust Inkjet Paper, Brother Photo, Other Photo or Transparency). Press a or b to select 1.Red, Press OK. 2.Green or 3.Blue.
  • Page 72 Chapter 12 Paper size If copying on paper other than A4 size, you will need to change the paper size setting. You can copy on Letter, Legal, A4, A5 or Photo Card 10(W) × 15(H)cm paper. Make sure you are in Copy mode Load your document.

  • Page 73: Section Iv Software

    Section IV Software Software features...

  • Page 74: Software Features

    Faxing from your computer ® Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your How to read the HTML User’s Guide CD-ROM drive. This is a quick reference for using the HTML Double-click your Documentation icon.
  • Page 75 Section V Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...

  • Page 76: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°...

  • Page 77: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 78 DO NOT put your hands on the edge of the machine under the panel cover or touch the document feed rollers. Doing this may cause injury. DO NOT put your hands on the edge of the paper tray under the output paper tray cover. Doing this may cause injury.
  • Page 79 If the machine becomes hot, releases smoke or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer. If metal objects, water or other liquids get inside the machine, immediately unplug the machine...

  • Page 80: Important Safety Instructions

    WARNING • Use caution when installing or modifying telephone lines. Never touch telephone wires or terminals that are not insulated unless the telephone line has been unplugged at the wall socket. Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location.

  • Page 81: Important - For Your Safety

    13 Wait until pages have exited the machine before picking them up. 14 Unplug this product from the power socket and refer all servicing to Brother Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed.

  • Page 82: Eu Directive 2002/96/Ec And En50419

    Warning - This machine must be earthed The wires in the mains lead are coloured in line with the following code: Green and Yellow: Earth Blue: Neutral Brown: Live If in any doubt, call a qualified electrician. EU Directive 2002/96/EC and EN50419 European Union Only This equipment is marked with the above recycling symbol.

  • Page 83: Trademarks

    Licenses and Certificates of Title to motor vehicles may not be copied under certain state/provincial laws. Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation.

  • Page 84: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 85 Troubleshooting and Routine Maintenance Printing (Continued) Difficulty Suggestions Printed text or images are skewed. Make sure the paper is loaded properly in the paper tray and the paper side guide is adjusted correctly. (See Loading paper and other media on page 11.) Make sure the Lower Jam Clear Cover is set properly.

  • Page 86: Printing Received Faxes

    Printing Received Faxes Difficulty Suggestions Condensed print and white streaks You probably had a bad connection, with static or interference on the telephone across the page or the top and line. Ask the other party to send the fax again. bottom of sentences are cut off.

  • Page 87: Handling Incoming Calls

    For example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother's ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 88 Suggestions Cannot scan Make sure the panel cover is completely closed. TWAIN/WIA errors appear while Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In scanning. ® PaperPort SE with OCR, click File, Scan and choose the Brother TWAIN/WIA driver.

  • Page 89: Error Messages

    As with any sophisticated office product, errors may occur. If this happens, your machine identifies the error and shows an error message. The most common error messages are shown below. You can correct most errors by yourself. If you need more help, the Brother Solutions Center offers latest FAQs and troubleshooting tips.
  • Page 90 Error Message Cause Action Init Unable XX The machine has a mechanical Open the Upper Jam Clear Cover and remove problem. any foreign objects inside the machine. If the error message continues, see Transferring your —OR— faxes or Fax Journal report on page 81 before A foreign objects such as a clip or disconnecting the machine so you will not lose ripped paper is in the machine.

  • Page 91: Transferring Your Faxes Or Fax Journal Report

    Troubleshooting and Routine Maintenance Error Message Cause Action Not Registered You tried to access a Speed Dial Set up the Speed Dial number. (See Storing number that is not programmed. Speed-Dial numbers on page 41.) The machine's memory is full. Fax sending or copy operation in progress Out of Memory Press Stop/Exit and wait until the other...

  • Page 92: Document Jam

    Transferring faxes to another fax Pull the jammed document (1) out toward the front of the machine. machine If you have not set up your Station ID, you cannot enter fax transfer mode. Press Stop/Exit to interrupt the error temporarily. Press Menu, 9, 0, 1.

  • Page 93: Printer Jam Or Paper Jam

    Troubleshooting and Routine Maintenance Printer jam or paper jam Remove the Lower Jam Clear Cover (1) from the back of the machine. Pull the jammed paper out of the machine. Take out the jammed paper depending on where it is jammed in the machine. Open and close the Upper Jam Clear Cover to clear the error.

  • Page 94: Dial Tone Detection

    Dial Tone detection Open the Upper Jam Clear Cover (1). Make sure that there is no jammed paper left in the corners of the machine. When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number.

  • Page 95: Phone Line Interference

    Troubleshooting and Routine Maintenance Routine maintenance Phone line interference If you are having problems sending or Replacing the ink cartridges receiving a fax due to possible interference on the phone line, we recommend that you Your machine is equipped with an ink dot adjust the Equalization for compatibility to counter.
  • Page 96 Each colour has its own correct position. Insert the ink cartridge in the direction of the arrow on the label. brother XXXX Lift the lock release lever and gently push it until it clicks, and then close the ink cartridge cover.

  • Page 97: Cleaning The Outside Of The Machine

    Brother Branded ink cartridges. Brother cannot guarantee this optimum performance if ink or ink cartridges of other specifications are used. Brother does not CAUTION therefore recommend the use of cartridges other than genuine Brother Branded DO NOT take out ink cartridges if you do cartridges or the refilling of empty not need to replace them.

  • Page 98: Cleaning The Scanner

    Clean the outside of the machine as Lift the output paper tray cover and wipe follows: the inside and outside of the paper tray with a soft cloth to remove dust. Pull the paper tray (1) completely out of the machine. Close the output paper tray cover and put the paper tray firmly back in the machine.

  • Page 99: Cleaning The Machine Printer Platen

    Troubleshooting and Routine Maintenance Cleaning the machine printer Cleaning the paper pick-up platen roller Pull the paper tray completely out of the WARNING machine. Unplug the machine from the AC power Unplug the machine from the electrical outlet before cleaning the printer platen (1). socket and remove the Lower Jam Clear Cover (1).

  • Page 100: Cleaning The Print Head

    Note If you clean the print head at least five times and the print has not improved, call your Brother dealer for service. The LCD asks you if the print quality is OK for black and three colours. Black OK? 1.Yes 2.No...

  • Page 101: Checking The Printing Alignment

    0. new ink cartridge. If ink is still missing, call your Brother dealer. If the number 5 sample of both the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to finish CAUTION Alignment Check, and go to step h.

  • Page 102: Checking The Ink Volume

    Packing and shipping Checking the ink volume the machine You can check the ink that is left in the cartridge. When you transport the machine, use the Press Ink Management. packing materials that came with your machine. If you do not pack the machine Press a or b to choose Ink Volume.
  • Page 103 Troubleshooting and Routine Maintenance CAUTION If you are not able to find the yellow protective part, DO not remove the ink cartridges before shipping. It is essential that the machine be shipped with either the yellow protective part or the ink cartridges in position.

  • Page 104: C Menu And Features

    Menu and Features On-screen Memory storage programming Even if there is a power failure, you will not lose your menu settings because they are Your machine is designed to be easy to use stored permanently. Temporary settings with LCD on-screen programming using the (such as Contrast, Overseas mode, and so menu keys.

  • Page 105: Menu Keys

    Menu and Features Menu keys To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Access the menu Press 0 for Initial Setup. Go to the next menu level You can scroll more quickly through Accept an option each menu level by pressing a or b for...

  • Page 106: Menu Table

    2 Mins 5 Mins — Sets the type of paper in 2.Paper Type Plain Paper* the paper tray. Inkjet Paper Brother Photo Other Photo Transparency — Sets the size of the paper 3.Paper Size Letter in the paper tray. Legal...
  • Page 107 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page Adjusts the ring volume. 1.General 4.Volume 1.Ring Setup (Continued) Med* High Adjusts the volume level of 2.Beeper the beeper. Low* High Adjusts the speaker 3.Speaker volume. Med* High — Changes for Daylight 5.Auto Daylight Savings Time...
  • Page 108 Main Menu Submenu Menu Selections Options Descriptions Page On* (l51, #51) Allows you to answer all 2.Fax 1.Setup Receive 4.Remote Codes calls at an extension or (Continued) (Continued) external phone and use (In Fax mode only) codes to turn the machine on or off.
  • Page 109 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — Stores One-Touch Dial 2.Fax 3.Set 1.One-Touch Dial numbers, so you can dial Quick-Dial (Continued) by pressing only a few keys (and Start). — Stores Speed-Dial 2.Speed-Dial numbers, so you can dial by pressing only a few keys (and Start).
  • Page 110 Main Menu Submenu Menu Selections Options Descriptions Page — Chooses the Copy 3.Copy 1.Quality Best resolution for your type of Fast document. Normal* — Adjusts the brightness for 2.Brightness -nnnno+ copies. -nnnon+ -nnonn+* -nonnn+ -onnnn+ — Adjusts the contrast for 3.Contrast -nnnno+ copies.
  • Page 111 Menu and Features Main Menu Submenu Menu Selections Options Descriptions Page — — Lists information about the 4.Print Reports 4.Fax Journal last incoming and outgoing (Continued) faxes. (TX means Transmit.) (RX means Receive.) — — Lists your settings. 5.User Settings —...

  • Page 112: Entering Text

    Entering Text Special characters and symbols Press l, # or 0, and then press d or c to When you are setting certain menu move the cursor under the special character selections, such as the Station ID, you may or symbol you want. Then press OK to need to enter text into the machine.

  • Page 113: D Specifications

    Specifications General Memory Capacity 16 MB ADF (automatic document Up to 20 pages feeder) Temperature: 20° C - 30° C (68° F - 86° F) Humidity: 50% - 70% Paper: [80 g/m (20 lb)] A4 size Paper Tray 100 Sheets [80 g/m (20 lb)] Printer Type Ink Jet...
  • Page 114 Dimensions 325 mm (12.8 in.) 214 mm (8.4 in.) 292 mm (11.5 in.) 407 mm (16.0 in.) 490 mm (19.3 in.) Weight 6.0 kg (13.2 lb) Noise Operating: 50 dB Temperature Operating: 10 to 35° C (50° F to 95° F) Best Print Quality: 20 to 33°...

  • Page 115: Print Media

    Specifications Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy paper transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo Card, Index card and Post card For more details, see Paper weight, thickness and capacity on page 10.

  • Page 116: Fax

    /170 pages ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications...

  • Page 117: Copy

    Resolution (Monochrome) Scans up to 600×1200 dpi Prints up to 1200×1200 dpi (Colour) Scans up to 600×1200 dpi Prints up to 600×1200 dpi Based on Brother standard pattern. (Fast mode/Stack Copy) Copy speeds vary with the complexity of the document.

  • Page 118: Scanner

    Scanner Colour/Monochrome Yes/Yes TWAIN Compliant ® Yes (Windows 98/98SE/Me/2000 Professional/ ® /Windows XP Professional x64 Edition) ® Mac OS X 10.2.4 or greater WIA Compliant ® Yes (Windows Colour Depth 36 bit colour Processing (Input) 24 bit colour Processing (Output) (Actual Input: 30 bit colour/Actual Output: 24 bit colour) Resolution Up to 2400 ×...

  • Page 119: Printer

    Output image quality varies based on many factors including, but not limited to input image resolution and quality and print media. Based on Brother standard pattern. A4 size in draft mode. When you set the Borderless feature to On. See Paper type and size for each operation on page 9.

  • Page 120: Computer Requirements

    Scanning Core™ Solo/Duo. Operating 350MHz Systems ® Microsoft Internet Explorer 5 or greater. For the latest driver updates, access the Brother Solutions Center at Third party USB ports are not http://solutions.brother.com supported. PC Fax supports black and white faxing only.

  • Page 121: Consumable Items

    Specifications Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Black - Approximately 500 pages at 5% coverage Yellow, Cyan and Cartridge Magenta - Approximately 400 pages at 5% coverage The first time you install a set of ink cartridge the machine will use an amount of ink to fill the ink delivery tubes for high quality print outs.

  • Page 122: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Cancel Job The document can be placed in the ADF Cancels a programmed job, like Delayed and scanned one page at a time Fax or Polling.
  • Page 123 Help list F/T Ring Time A printout of the complete Menu table that The length of time that the Brother you can use to program your machine machine rings (when the Receive Mode when you do not have the User's Guide setting is Fax/Tel) to notify you to pick up with you.
  • Page 124 Resolution One-Touch Keys on the machine’s control panel The number of vertical and horizontal lines where you can store numbers for easy per inch. See: Standard, Fine, Super Fine dialing. You can store a second number and Photo. on each key if you press Shift and the Ring Delay One-Touch Key together.
  • Page 125 Glossary Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialling on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine.

  • Page 126: Index

    Index temporary settings ........ 57 using ADF ..........56 Copy Options key (copying) ADF (automatic document feeder) ..6 paper size ..........62 Answering machine (TAD) .......35 paper type ..........61 connecting ..........35 ® ® Custom telephone features on Apple Macintosh a single line ..........
  • Page 127 Fax/Tel mode answering at extension phones ..36 double-ringing (voice calls) ....29 Fax codes F/T Ring Time ........29 changing ........38 Fax Receive Code ......36 Fax Receive Code ......36 Ring Delay ..........29 Remote Access Code ......45 Telephone Answer Code ....
  • Page 128 Print area ............15 ® checking alignment ....... 90 Macintosh difficulties ........74 See Software User's Guide on the drivers ..........109 CD-ROM........... improving quality ........90 Maintenance, routine .......85 paper jams ..........83 Manual reports ..........50 dialing ............39 resolution ..........
  • Page 129 Remote Setup Troubleshooting ........74 See Software User's Guide on the checking ink volume ......92 CD-ROM........... document jam ........82 Reports ............49 error messages on LCD ....... 79 Caller ID List .........33 if you are having difficulty Fax Journal ...........50 copying ..........
  • Page 130 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. UK/IRE/GEN...

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