KX-VC1300/KX-VC1600 Model No. KX-VC1300SX/KX-VC1600SX Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC1300/KX-VC1600: Software File Version 4.15 or later In this manual, the suffix of each model number (e.g., KX-VCA001XX) is omitted unless necessary.
Introduction Introduction Feature Highlights Display Display Video camera Computer Microphone Computer Display Display Internet Video camera Intranet Router Video NAT Traversal camera Service Microphone Router Microphone Lifelike Video Conference Call You can experience lifelike video conference calls with smooth, high-quality video and clear stereo sound.
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For details about KX-VC Series NAT Traversal Service, refer to the following web site: http://panasonic.net/psn/products/hdvc/nat_traversal/index.html This service may be unavailable depending on the country/area of use. For details, contact your dealer. This service may be unavailable depending on your router’s type or your Internet connection environment. For details, contact your dealer.
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Introduction Making Video Conference Calls via SIP Server By using a SIP server, you can establish video conference calls not just by IP address, but also by specifying a SIP URI (SIP user name@SIP domain name) instead. If the other party uses the same SIP domain name as you, you can make a video conference call by specifying only the SIP user name.
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Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
Table of Contents Table of Contents For Your Safety ..................10 For Your Safety .......................10 Before Operation ..................12 Notes about Operation ....................12 Data Security ........................13 Privacy and Right of Publicity ..................13 Precaution ....................14 Precaution ........................14 Preparation .....................16 Accessory/Optional Accessory Information ..............16 Optional Accessory ......................16 Part Names and Usage ....................18 Main Unit (Front) ......................18...
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Table of Contents Muting the Microphone ....................69 Reducing Microphone Noise ..................71 Displaying a Computer’s Screen and the Sub Video Camera’s Image ......72 Controlling a Video Camera ..............75 Controlling a Video Camera ...................75 Registering a Preset .......................78 Recalling a Registered Preset ..................80 Changing Video Camera Settings .................81 Displaying the Connection Status ............86 Displaying the Connection Status .................86...
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Table of Contents Making Call Type Settings ....................118 Making SIP Settings .....................118 Making H.323 Settings ....................119 Making Codec Settings ....................121 Making Video Output Settings ..................122 Making Audio Input/Output Settings ................124 Making GUI Settings ....................124 Making HDMI Settings ....................125 Setting Shortcuts ......................125 Setting Local Site Selection ..................126 Exporting Data ......................126 Importing Data ......................127...
R6 (AA) type dry cell. intended to alert the user to the presence of uninsulated "dangerous voltage" within For use only with power supply Panasonic, the product’s enclosure that may be of PGLV1006. sufficient magnitude to constitute a risk of electric shock to persons.
For Your Safety Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.
By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.
A replacement fuse environment which could otherwise arise cover can be purchased from your local Panasonic from inappropriate waste handling. dealer. For more information about collection and...
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This equipment is not for use at video display work stations according to BildscharbV. Disposal may be regulated in your community due to environmental considerations. For disposal or recycling information, please visit Panasonic website: http:// www.panasonic.com/environmental or call 1-888-769-0149. Document Version 2015-03...
Preparation Preparation Accessory/Optional Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PGLV1006) Power cord Depends on country/area Remote control (Part No.: N2QAYB001001) Batteries (R6 [AA] dry cell) Note • The number and type of power cords may vary depending on the country/area of use. Please use whichever is appropriate for the country/area.
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Preparation Boundary Microphone Boundary Microphone Boundary Microphone (Digital Interface Type) (Analogue Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m [28 ft]) Cable length: approx. 7 m [23 ft]) Model No.: KX-VCA001 Model No.: KX-VCA002 Activation Keys You can enhance the following types of features with an activation key.
Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green or red when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit, and approximately 3 m (9.8 ft) from 20°...
Preparation Main Unit (Back) KX-VC1600 KX-VC1300 Camera Control terminal Not used. RS-232C terminal Normally not used. Used to connect a computer for maintenance. USB jack (Page 126, Page 128) Used to connect a USB memory device for saving the operation log and for updating the software. MIC (Digital) jack (Page 26) Used to connect the Digital Boundary Microphone (optional) (Page 17).
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Preparation RGB terminal (Page 30) Used to connect a computer for sending screens to participants. HDMI terminal (Page 30) Used to connect a computer for sending screens to participants. Sub Camera terminal (Page 30) Used to connect a second, sub video camera with an HDMI cable for sharing video contents apart from the main video camera.
Preparation Remote Control Press to enter screen standby mode (Page 23). The power of the unit can be turned on/off by pressing and holding (for 1 second). Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only (Page 72).
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Preparation Press to return to the main video camera after showing images from a computer or sub video camera (Page 72). Press to return to the previous screen. Press to confirm the selected item or entered information. Press to end a video conference call. Press to display the camera control screen (Page 76).
Preparation LED Indication LEDs indicate the operational status of the unit, as follows: Power Status LED Status • AC power: OFF • Red on AC power: ON (Power button: OFF) Green Blue flashing • Starting up flashing • A hardware fault has occurred. flashing Blue flashing •...
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Preparation • It takes about 7 seconds to return from screen standby mode. (The length of time may vary depending on the type of display you are using.) User Manual Document Version 2015-03...
Preparation Stereo pin plug cable (for connecting a Connection and general-purpose microphone/amplifier/active Preparation speaker/display [without an HDMI terminal and with speakers]): RCA plug Device and Network Connection Network Environment In addition to the unit, you will need a video camera, a When using the unit over the Internet, a broadband display, a microphone (Boundary Microphone or connection is required.
Preparation Notice Connecting the Unit • Use only the included power cord. This section describes how to connect the main video Note camera, display, microphone, LAN cable, AC adaptor and power cord. • Make sure to read the instruction manuals for all devices being connected.
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Preparation System Layout Examples the cable. When you disconnect the cable, grip the connector securely and pull it out. Display and Main Video Camera General-purpose microphone Place the display and main video camera at the same Connect the microphone to the Audio In L/R jack on side of the room.
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Preparation • Layout examples (a regular room) Do not connect more than 4 Digital Boundary (the grey circle indicates the microphone’s range): Microphones. Doing so will cause all Digital Boundary Microphones to stop working. If an Analogue Boundary Microphone is also connected, all audio input from the Analogue Boundary Microphone will also stop working.
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Preparation Sub Video Camera Connection Headset Connection You can connect a headset to the headset jack on the This section describes how to connect a sub video front of the unit. camera. You can transmit images taken with the sub video camera to all parties.
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Preparation Amplifier/Active Speaker • For computers without HDMI ports, connect the computer to the RGB terminal on the back of the Connection unit using a VGA cable. This section describes how to connect an amplifier/ active speaker. Note • Connect the amplifier/active speaker to the Audio You can connect/disconnect the computer Out L/R jack on the back of the unit using a stereo during a video conference call.
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Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. Connect the display to the Component terminal on the back of the unit using a component cable. Note •...
Preparation Network Configuration Example Diagram (when using the Internet/KX-VC Series NAT Traversal Service) Compatible with LAN1 KX-VC Series NAT Traversal Service Router LAN1 Internet Router Router Document Version 2015-03 User Manual...
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Preparation Diagram (when using an intranet/KX-VC Series NAT Traversal Service) Compatible with LAN1 and LAN2 (KX-VC1600 only) Intranet Router KX-VC Series NAT Traversal Service LAN2 LAN1 Internet Router Router Note When using a dual network (LAN1 and LAN2) • Use LAN1 when using KX-VC Series NAT Traversal Service. •...
Preparation Preparing the Remote Control Inserting Batteries Open the cover. Insert batteries (R6 [AA] dry cell), minus side first, then close the cover. Document Version 2015-03 User Manual...
Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. • When you turn the power on for the first time, the Initial Settings screen is displayed (Page 43). Press the Power button on the front of the unit or on the remote control for more than 1 second.
Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [HOME] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information The information displayed differs depending on the selected connection mode (Page 116).
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Preparation Icon Status of Settings When using IP mode: "SIP" is set to "ON" and "Encryption (SIP)" is set to "ON". When using NAT Traversal mode or IP/NAT Traversal mode: "Encryption (SIP)" is set to "ON". When using IP mode: "SIP" is set to "ON" and "Encryption (SIP)" is set to "OFF".
Preparation Icon Status Network, server (any kind), or peripheral connection error (no connection, device error, etc.). Note • If there are no connections, or there is a device error in other devices such as the LAN cable, the icon will be displayed. Note •...
Preparation Video Conference Call Screen Other party’s information When using IP mode: When registered in the contact list: The other party’s name/IP address is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., hdvc.example.com), H.323 extension, H.323 name, MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
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Preparation Note • If the icon shows only 0–1 bars continuously, contact your network administrator. • During multiple-party video conference calls, the icon is displayed on each site screen, but not on your own image. • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 102).
Preparation Entering characters You can use the remote control to input letters and numbers. • Note the following regarding entering the address of the other party. – SIP user name/MCU’s conference room number: alphanumeric characters, symbols . = * + _ - $ ! ? / ( ) ' (up to 60 characters) –...
Preparation Initial Settings Press [ENTER], use [ ] to select the desired connection mode, and then press [ENTER] again. Note • The Initial Settings screen is displayed when you turn the power on for the first time. It will not be displayed again afterwards.
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Preparation "Subnet mask": Enter the subnet mask. the date format (Month/Day/Year, Day/Month/ "Default Gateway": Enter the IP address of the Year, Year/Month/Day) and the hour display default gateway. format (12h/24h). Note • "IP Address", "Subnet mask", and "Default Gateway" can be entered only if "IP Address"...
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Preparation Select "Yes" using [ ], then press [ENTER]. • Settings become effective after the automatic restart. Note • If the IP address or subnet mask contains an invalid value, a message will appear requiring you to enter a valid IP address or subnet mask. •...
Starting a Video Conference Making a Video Conference Call You can make a video conference call using one of the following methods. Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. • If a called party does not answer a video conference call within approximately 60 seconds, the call will be terminated automatically.
Starting a Video Conference Calling from the Contact List (2-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 88). • If "IP Address" is set to "Auto" on the network settings screen (Page 99), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
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Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.
Starting a Video Conference Calling Using Profile (Multiple-party Video Conference Calls) When making multiple-party video conference calls from the Menu screen, you can make a call using one of 20 profiles (1 to 20). Note • To call using a profile, you need to have a profile programmed in profile settings in advance (Page 90).
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Starting a Video Conference Press [B]. • The profile settings screen is displayed. Select "Site" using [ ], then press [ENTER]. • The screen for selecting the party you want to call from the profile is displayed. Select the party using [ ], then press [ENTER].
Starting a Video Conference Calling by Entering an Address Directly When using IP mode, you can make a video conference call by entering the IP address (or host name), SIP URI (or SIP user name), H.323 extension, H.323 name, or MCU’s conference room number@IP address. When using NAT Traversal mode, you can make a call by entering the connection number.
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Starting a Video Conference Press [START] to start the call. • You can also start the call by pressing [ENTER]. When you want to end the call, press [END]. • The Home screen is displayed. Note • When using the KX-VC1300, you can have video conference calls with a maximum of 3 parties simultaneously.
• When connecting to a non-Panasonic video conference system, you may not be able to initiate video conference calls with SIP URIs (or SIP user names)/H.323 extension/H.323 name in the incoming call history. In this case, contact your network administrator.
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Starting a Video Conference Press [MENU]. • The Menu screen is displayed. Select "Call History" using [ ] and press [ENTER]. • The outgoing call history screen is displayed. 2, 3 4, 5 Note • The result of the video conference call is displayed in the "Call result"...
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Starting a Video Conference • When a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 90).
Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 101). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. •...
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Starting a Video Conference Note • If you do not answer a video conference call within approximately 60 seconds, the call will be terminated automatically. • If a video conference call is received while making a video conference call, a dialogue box to confirm if you answer a video conference call is displayed (only when "More than one incoming call"...
Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 10 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
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Starting a Video Conference Operating an MCU Remotely using Tone Signals When connecting to an MCU, you can send tone signals by pressing buttons (0–9, #, or ) on the remote control. Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note •...
During Video Conference Calls Adding Parties to an Existing Video Conference Call (Except Sub Sites) A site in a 2-party video conference call or the Main Site can use the following operations to add parties to an existing call. Press [MENU]. •...
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During Video Conference Calls When selecting manual dial: • The manual dial screen is displayed. 1. Programme the information of the other party whom you want to add using [ Note • You can refer to the contact list or call history when entering the other party’s information. Press [G].
During Video Conference Calls Disconnecting Parties During Video Conference Call You can disconnect parties during a video conference call. Disconnecting a 2-party conference Press [END]. • The video conference call is disconnected. Disconnecting a multi-party conference (Main Site only) Press [END]. •...
During Video Conference Calls Changing the Screen Layout during a Video Conference Call You can change the layout of the screen during a video conference call. Note • Display patterns differ depending on the number of displays, the number of parties, whether to share contents or not, whether it is Main Site or Sub Site, and whether the communication is single stream or dual stream.
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During Video Conference Calls Use [ ] to select "Screen mode set." and press [ENTER]. • A layout settings dialogue box is displayed. Use [ ] to select a layout to set, and press [ENTER]. – "Auto": Automatically changes the layout depending on the number of parties joining a video conference call.
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During Video Conference Calls Layout Number Layout Configuration CP10 Operation of Sub Sites During a video conference call, you can use remote control operations to change the screen display layout from a Sub Site. Remote Control Operation and Layout for Sub Sites Numerical Keypad Layout Number CP10...
During Video Conference Calls Changing the Setting of the Main Display (Main Site only) The settings of the site displayed as the main site during a call can be changed. Press [MENU]. • The communication menu screen is displayed. Use [ ] to select "Main Position set."...
During Video Conference Calls Changing the Site Name Display (Main Site only) The setting of whether site names are displayed during a video conference call can be changed. Press [MENU]. • The communication menu screen is displayed. Use [ ] to select "Site name display" and press [ENTER]. •...
During Video Conference Calls Adjusting the Volume You can adjust the volume during a video conference call. Press [VOLUME (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [VOLUME (+/–)]. • Pressing [+] will increase the volume of the other party’s voice.
During Video Conference Calls Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
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During Video Conference Calls Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 37), and the LED light on the Boundary Microphone becomes red. Make sure the colour of the LED changes.
During Video Conference Calls Reducing Microphone Noise You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].
During Video Conference Calls Displaying a Computer’s Screen and the Sub Video Camera’s Image When a computer or sub video camera is connected to the unit, you can display the computer’s screen or the sub video camera’s image on your display and to other parties. This is convenient when explaining something on the computer’s screen or the sub video camera’s image while showing them to others, for example.
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During Video Conference Calls Example: single stream communication (2 screens Example: dual stream communication (2 screens used, 4-party video conference, at the Main Site) used, 4-party video conference, at the Main Site) Without contents Without contents sharing sharing HDMI1 HDMI2 HDMI1 HDMI2 Site 1...
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During Video Conference Calls Note • Pressing [LAYOUT] in succession will switch the displays of the 2 monitors in different combinations of the contents image display, the contents image combined with the camera image, and the camera image display. • For single stream communication: –...
The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. •...
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Controlling a Video Camera Note • Your own video camera’s image will be displayed when operations are performed during a call so that you can confirm the operations. If no operation is made for approximately 3 seconds, the original screen is displayed.
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Controlling a Video Camera Press the buttons on the remote control to operate the video camera. [ZOOM (+/-)]: Zoom in/zoom out ]: Pan the video camera left/right. ]: Tilt the video camera up/down. • The movement continues as long as you hold down the button, and stops when you release the button.
Controlling a Video Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note •...
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Controlling a Video Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.
Controlling a Video Camera Recalling a Registered Preset During a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • For details about compatible video camera models, contact your dealer. •...
Controlling a Video Camera Changing Video Camera Settings Whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note •...
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Controlling a Video Camera Press [MENU]. • The camera menu screen is displayed. Use [ ] to select the item you want to set, and press [ENTER]. • The setting screen for the selected item is displayed. Note • Some items may not be displayed depending on your video camera model.
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Controlling a Video Camera "White Balance" screen This function adjusts the colour so that white colours always appear white under various types of light sources. "White Balance": Press [ENTER] and use [ ] to select the desired value for the white balance ("Auto", "Indoor 1", "Indoor 2", "Outdoor (Sunny)", "Outdoor (Cloudy)", or "Calibrate").
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Controlling a Video Camera "Digital Zoom" screen This function crops the centre part of the video image and enlarges it through digital processing. "Digital Zoom": Press [ENTER] and use [ ] to select "ON" or "OFF". "Magnifier Settings" screen This function crops a part of the video image and displays it in the four corners of the screen.
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Controlling a Video Camera Configure the advanced settings of the magnifier by pressing the [G] button on the remote control. Note • The magnifier settings can be registered as a preset (Page 78). (To change which position to magnify): If you want to change which content to magnify, adjust the magnification position by pressing ] to move the frame that indicates the area to magnify.
Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [STATUS]. • The connections status screen is displayed. A "–" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.
Displaying the Connection Status Displaying Unit Information Press [STATUS] twice. • The unit information screen is displayed. The unit information display screen is displayed over 2 to 3 screens. To view all the items, press [R] to move to the next page, and press [B] to move to the previous page.
Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Site": Enter a name for the contact (up to 24 Contact List characters) (Page 141). "Speed Dial": Enter a speed dial number (1–600). "Max.
Contacts and Settings being registered as a contact, so be careful Press [G]. when entering a contact’s information. • The contact list edit screen is displayed. • When using H.323, you can also call by entering the other party’s IP address (or host name) %H.323 extension (or H.323 name).
Contacts and Settings Use [ ] to select "Contact List" and press Use [ ] to select the single-party entry you [ENTER]. • want to add as a contact, and press [B]. The contact list screen is displayed. • The contact list registration screen is displayed. Use [ ] to select the contact you want to delete.
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Contacts and Settings "Other Site's Audio": Select whether to forcibly mute the audio of other parties during a Use [ ] to select "Not Registered". multiple-party connection. – "Mix": Audio is output that combines the audio Press [B]. of the other party with that from the Main Site. •...
Contacts and Settings – "IP Mode (H.323)": H.323 is used for communication. Use [ ] to select "Profile" and press – "NAT Traversal Mode": NAT Traversal [ENTER]. Mode is used for communication. • The profile list screen is displayed. "Address": Enter an IP address (or host name), SIP URI (or SIP user name), H.323 Use [ ] to select the profile you want to edit.
Contacts and Settings Making Local Site Use [ ] to select "Profile" and press [ENTER]. Settings • The profile list screen is displayed. You can register up to 10 local sites. The same unit can be used in multiple meeting rooms without the need to change the network or connection mode settings.
Contacts and Settings "Name": Enter a device name for the local site. Use [ ] to select "Yes" and press [ENTER]. "Connection mode": Press [ENTER] and use • The unit restarts automatically. ] to select a connection mode (IP Mode, NAT Traversal Mode, IP / NAT Traversal Mode) Note (default: "IP Mode").
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Contacts and Settings Press [HOME]. • The Home screen is displayed. Document Version 2015-03 User Manual...
Contacts and Settings Changing System Settings/Performing System Maintenance You can set, change, and confirm the unit’s various function settings. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
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Contacts and Settings One-Touch Set.: Sets the one-touch connection numbers displayed on the Home screen (Page 104). Standby Setting: Sets the time until standby mode is activated (Page 104). Sound Settings: Sets the sounds played at startup and when a video conference call starts (Page 104).
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Contacts and Settings Admin login: Shifts to the settings screen for the administrator menu (Page 111). System Info.: You can display the setting information of the main unit (Page 109). Enhancement: You can check the features that have been enabled due to the software enhancement feature (Page 109).
Contacts and Settings Setting the Unit Name Use [ ] to select the following items for input: • The following items are displayed over 2 pages. Select "System Settings" and press [ENTER]. To view all the items, press [R] to move to the •...
Contacts and Settings • The DNS server setting is necessary to use Use [ ] to select "Routing Settings" and the following features. press [ENTER]. – Call by specifying the host name • The routing list screen is displayed. – Setting the SIP server or gatekeeper address by host name Use [...
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Contacts and Settings Select "Call set up" and press [ENTER]. "Encode rate": Press [ENTER] and use [ • The connection settings screen is displayed. to select the encoding rate ratio for the main stream and sub stream. – Use [ ] to select the following items for input: "Main (30%) <...
Contacts and Settings Note "Quality of Service": Use [ ] to select between prioritising sound or images when • Displayed when "Connection mode" is set bandwidth is low or the network is congested. to "NAT Traversal Mode" or "IP / NAT –...
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Contacts and Settings "Site name display": Use [ ] to select Layout Number Layout Configuration whether to display site names when the display is split into multiple screens. – "ON": Display site names. – "OFF": Do not display site names. "Camera control transmitting": Use [ ] to select whether to allow Sub Sites to operate the...
Contacts and Settings "Secondary Bandwidth Selection": Press Press [G]. • [ENTER] and use [ ] to select two types of A dialogue box to confirm the saving of settings communication group thresholds. is displayed. – "Not Specified" (default): Bandwidth threshold not considered.
Contacts and Settings "Medium" [default] or "High") of an outgoing call Note ring. • If the manual settings screen is displayed, "Ring Tone Vol.": Press [ENTER] and use [ press [B] to return to the auto settings ] to select the volume level ("OFF", "Low", screen.
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Contacts and Settings Note When setting Digital Boundary Microphones parallel with the display: • When a Digital Boundary Microphone is set to "Center stereo", make sure that it is Display Main video camera placed with its connector facing the display. •...
Contacts and Settings • When the Digital Boundary Microphone is an ID different from the one specified, no mute, the sound made by pressing the MIC warning is displayed on the Home screen. Mute button might make " " appear. Note •...
Contacts and Settings Changing Video Camera Press [G]. • A dialogue box to confirm the saving of settings Settings is displayed. Select "Camera Settings" and press [ENTER]. Use [ ] to select "Yes" and press [ENTER]. • The video camera settings screen is displayed. •...
Contacts and Settings Note • For details about "Activated Features", refer to Page 128. Display Unit Information Press [BACK]. You can view the setting information for the unit. • The system setting screen is displayed. Select "System Info." and press [ENTER]. •...
Contacts and Settings Displaying the End-User Select "Self Diag." and press [ENTER]. • The self diagnosis screen is displayed with the Licence Agreement dialogue box. You can display information about the End-User Note Licence Agreement. • You can hide or display the dialogue box by Select "EULA"...
Contacts and Settings Making Administrator Menu Settings Administrator Menu List You can set, change, and confirm the unit’s administrator functions. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
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Contacts and Settings Note • You can display the login screen by pressing [Y] in the Menu screen instead of performing steps 1–4. • Please enter the administrator password that was set during installation. • If you forget the administrator password, please contact your dealer. Use [ ] to select "Login"...
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Contacts and Settings Video Output: Sets HDMI and analogue component video output (Page 122). Audio I/O: Sets audio settings (Page 124). GUI Settings: Sets which items are displayed on the menu screens and other screens (Page 124). HDMI Settings: Sets the enabling/disabling of control via HDMI (Page 125).
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Contacts and Settings System Initialize: Initialises all settings apart from those for functions enabled from enhanced software (Page 130). Use [ ] to select the items for input and press [ENTER]. • The selected screen is displayed. Perform settings following the descriptions of each screen (A through U).
Contacts and Settings • Making Administrator If an encryption key is not set for SIP communication, you cannot enable encryption. Password Settings • When using encrypted communication with the KX-VC Series NAT Traversal Service, set SIP Select "Password Settings" and press [ENTER]. communication encryption using this setting.
Contacts and Settings enabled encrypted communication. When Select "Update Settings" and press [ENTER]. disabled, communication is performed without • The update settings screen is displayed. encryption. – "ON": Encryption is enabled. Use [ ] to select the following items for input: –...
For details about KX-VC Series NAT Note Traversal Service, refer to the following web site: • To select "ON", "H.460" must be set to http://panasonic.net/psn/products/hdvc/ "OFF" on the H.323 settings screen nat_traversal/index.html (Page 120). • When "ON" is selected, the IP address of Press [G].
Video conference calls to an MCU or a • The call type settings screen is displayed. non-Panasonic video conference system through a SIP server using a SIP URI are not Use [ ] to select the following items for input: guaranteed.
Contacts and Settings Note • While being entered, the characters of the authentication password are displayed, but • To communicate using a SIP server, "ON" once the settings are saved, all the must be selected and "SIP Server characters will be displayed as asterisks (*), Address", "SIP Username", and "SIP and you will no longer be able to check the Domain Name"...
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Contacts and Settings addresses or the gatekeeper and H.460 server. Note Contact your network administrator. • "Authentication ID" and "Authentication Select "H.323 Settings" and press [ENTER]. Password" can only be set when • "Authentication" is set to "ON". The H.323 settings screen is displayed. •...
Contacts and Settings Making Codec Settings These settings determine which codecs are enabled and disabled. Note • Changing codec settings may affect the ability to make and receive calls. For details, contact your dealer. • If "NAT Traversal Mode" is selected in the connection mode settings, codec settings will not be displayed.
Contacts and Settings – Making Video Output Settings "Content / Other (PwithP)": Displays your own site’s shared contents with camera image of the other party’s site as a picture-in-picture. Sets video output to HDMI. – "Content / Local (PwithP)": Displays your own Select "Video Output"...
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Contacts and Settings – "Display position of local site": Press [ENTER] "Other / Content": Displays the image of the other party using HDMI1, and your own site’s and use [ ] to select the picture-in-picture shared contents using HDMI2. display position of your site’s image. –...
Contacts and Settings – Making Audio Input/Output "HDMI2": Outputs your own site’s audio to HDMI2. Settings – "OFF": Your own site’s audio is not output to HDMI. Note Note • These settings are for adjusting the audio • In the image output settings, when "Video handling.
Contacts and Settings • If you select "OFF", the network settings screen Use [ ] to select "Yes" and press [ENTER]. is not displayed even if you select "Network • The administrator menu screen is displayed. Settings" in the menu screen. "Call set up"...
Contacts and Settings – Exporting Data "—": The shortcut key is not set. – "Network Settings": The shortcut is set to the network settings screen. The call log, operation log, and contacts list can be saved on a USB memory device. The saved operation –...
Contacts and Settings Note • USB memory devices are not guaranteed to fully operate. For details, contact your dealer. • While the data is being exported, do not • To re-connect a USB memory device, make remove the USB memory device. This could sure to fully remove the USB memory device damage the unit or corrupt the data.
Contacts and Settings Note – "4 Point Built-in MCU": The function of the built-in MCU to expand the number of • If the image file is larger than 960 ´ 540 connections from 6 sites (default) to 10 sites pixels in size, the default startup screen will is enabled (KX-VC1600 only).
Contacts and Settings The message displayed before the restart Use [ ] to select "Update Method" and press [ENTER]. Use [ ] to select "Network" or "USB" and press [ENTER]. – "Network": Updates the software from the network. – "USB": Updates the software from a USB memory device.
Contacts and Settings Select "Camera Initialize" and press [ENTER]. • The video camera initialisation screen is displayed. Use [ ] to select the video camera to be initialised ("Main" [default] or "Sub"). Press [R]. • A dialogue box confirming whether you want to start the video camera initialisation is displayed.
Using the KX-VC Series NAT Traversal Service Using the KX-VC Series NAT Traversal Service Using the KX-VC Series NAT Traversal Service Preparations for Connections Service Period Overview To use this service, registration is necessary. By registering using the activation key included with the product, you can use this service for 3 months at no charge.
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Using the KX-VC Series NAT Traversal Service Obtain a Registration Key (Page 133) (using a computer) Perform the settings necessary for using the KX-VC Series NAT Traversal Service (Page 116). (Unit operations) Register the Registration Key (Page 128) (using the unit) Video conference call over KX-VC Series NAT Traversal Service Extend the Service Period of KX-VC Series NAT Traversal Service (Page 136) (using a computer)
– Recorded on an activation key. Router Please use a router that has been tested by Panasonic To check the MPR ID (using the for use with this service, and use the information from your provider to connect to the Internet. For details...
Using the KX-VC Series NAT Traversal Service To obtain a Registration Key Click "Apply new" next to HDVC. (using a computer) Note • The following operating systems and web browsers are supported: Microsoft Windows ® ® – Microsoft Windows Internet Explorer ®...
Using the KX-VC Series NAT Traversal Service • To display the Registration Key The information confirmation screen is displayed. again (using a computer) Note If you misplace the Registration Key information, you • Clicking "Click to Show next Terminal can display it again by following the procedure below. IDs"...
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Using the KX-VC Series NAT Traversal Service Extending the Service Period "Activation Key No." "Registration ID" To extend the service period, it is necessary to purchase an activation key. The duration of the Click "Next". extension differs according to the card purchased. For •...
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Using the KX-VC Series NAT Traversal Service Enter the characters displayed in the image, and "Activation Key No.": Input the Activation Key No. then click "Apply". printed on the activation key purchased for the service period extension. "Registration ID": Input the Registration ID printed on the activation key purchased for the service period extension.
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Using the KX-VC Series NAT Traversal Service Press [ ] three times. • The fourth page is displayed. Use [ ] to select "Enhancement" and press [ENTER]. • The enhanced feature confirmation screen is displayed. Check the field "KX-VC Series NAT Traversal Service", and confirm that the service period has been extended.
Miscellaneous Changing the Remote Control Batteries For users in Taiwan only Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. Document Version 2015-03 User Manual...
Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause electric shock. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.
Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
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Input Table 1 English Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 2 Spanish Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 3 Portuguese Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 4 Japanese Latin Mode (Normal) Button Katakana Mode Number Mode Uppercase Lowercase (Full-Width) (Normal) -preferred Mode -preferred Mode アイウエオァ ィ ゥ ェ ォ カキクケコ A B C a b c 2 a b c A B C 2 サシスセソ...
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Input Table 5 Russian Cyrillic Mode Latin Mode Number Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred Mode Mode Mode Mode A Á Â Ã À B C Ç a á â ã à b c ç А Б В Г а б в г 2 а...
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Input Continued from previous page Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Uppercase Lowercase Uppercase Lowercase Button -preferred -preferred -preferred -preferred Mode Mode Mode Mode A À Á Â Ã Ä Å a à á â ã ä å æ Æ...
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Input Table 6 Chinese Latin Mode Button Number Mode Uppercase-preferred Mode Lowercase-preferred Mode A B C a b c 2 a b c A B C 2 D E F d e f 3 d e f D E F 3 G H I g h i 4 g h i G H I 4 J K L j k l 5...
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Input Table 7 German Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 8 French Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 9 Italian Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode a à á â ã ä å æ A À...
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Input Table 10 Dutch Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B] (When Japanese is selected for the display language): Katakana Mode ® Latin mode ® number mode [B] (When a language other than Japanese, Chinese, or Russian is selected for the display language): Latin mode ®...
→ Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
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Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 19). • An error has occurred. → Turn off the unit and restart it. •...
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• The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. • Your own site is a Sub Site in a multiple-party video conference call using a built-in MCU, and so you are not permitted to control the other party’s video camera.
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The maximum bandwidth setting is incorrect. → If you are trying to connect to a non-Panasonic video conference system, a connection might not be possible depending on either your or the other party’s bandwidth settings. Either check your settings and change them, or have the other party do the same (Page 101).
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(256 kbps ´ the number of site connections) (Page 101). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.
Additional Information Problem Cause and Solution The computer or sub video • Cables or cords may not be connected properly. camera’s video is not → Make sure all connections to the unit are correct (Page 72). On the displayed. Home screen, press [PC] or [CAMERA SUB] and then check the computer’s screen or sub video camera’s image.
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Additional Information Problem Cause and Solution The sound volume is low or • The unit’s volume settings are too low. cannot be heard at all. → Increase the volume level (Page 68). Note • You can set the volume level of a video conference call before starting the call.
Additional Information System Settings Problem Cause and Solution The settings of the unit cannot • A video conference call is in progress. be changed. → Make settings after ending the current video conference call. • A video conference call is incoming. →...
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Additional Information Message Cause and Solution Invalid Subnet mask. • The input subnet mask is invalid. → Enter a valid subnet mask. For values of only 1 or 2 digits, enter these numbers as they are. Do not enter like [.000]. Example: The subnet mask is [255.255.255.0].
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For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
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Additional Information Message Cause and Solution The address is invalid. • The IP address contains an invalid value. → Enter the IP address correctly. The correct format is XXX.XXX.XXX.XXX (dotted format decimal notation). If the IP address contains 1 or 2 digit numbers, enter these numbers as they are.
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LAN cable. Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected. → When connecting to an MCU or non-Panasonic video conference system, encryption may not be available or some operations may not function as expected, depending on the device used by the other party.
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Additional Information Message Cause and Solution Invalid SIP Server Address. • The format of the SIP server address that you entered is invalid. → Enter the SIP server address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are.
Additional Information Message Cause and Solution Failed to obtain the WAN IP • There was an error in receiving the WAN address from the external Address. server. → Contact your dealer. Administrative rights are • The operation has been restricted in the administrator menu. required for this operation.
Additional Information Message Cause and Solution This Trial licence already • You are trying to use a different activation key after completing registered. registration using the included activation key. → Do not use an activation key other than the one included with the product.
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Additional Information Message Cause and Solution XXXXXXXX • The router or the LAN cable is not connected correctly to the unit, and therefore you cannot make a video conference call. The following table Note explains the error codes: • An error code Error Code Explanation (containing...
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Additional Information Message Cause and Solution Due to server issues, the NAT • An error has occurred on the NAT Traversal Service server. Traversal Service is → Wait a while, and then try connecting again. If you still cannot connect, temporarily unavailable.
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Specifications Unit KX-VC1600 KX-VC1300 HDMI Main ´ 1, HDMI Sub ´ 1 Camera Input Resolution: 1280 ´ 720p, 1920 ´ 1080i, 1920 ´ 1080p Video RGB ´ 1 (Mini D-sub 15pin), HDMI ´ 1 Input Input Resolution: VGA, SVGA, XGA, HD, WXGA, SXGA, UXGA, WSXGA+, Full HD HDMI ´...
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Specifications Unit KX-VC1600 KX-VC1300 DC Power Input DC 24 V, 2.5 A Operating Temperature 0 °C–40 °C (32 °F–104 °F) Operating Humidity 10 %–90 % (non-condensing) Varies according to device settings and the status of the network. HDCP is not supported. For 3-conductor stereo mini-plugs only.
Index Index For Your Safety Activating Enhanced Features GUI, setting Activation Key Activation Key Card for 4 Point Built-in MCU (KX-VCS304) Headset Activation Key Card for KX-VC Series NAT Traversal Service 1-year Extension (KX-VCS701) Activation Key Card for KX-VC Series NAT Traversal Service 3-year Extension (KX-VCS703) Initial Settings Administrator Password, setting...
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Index Screen Display Screen Layout, changing Screen Standby Mode Screen Standby, setting Security Self Diagnosis, performing Software Update, setting Sound, setting Specifications, system Sub Site Sub Video Camera System Initialisation, performing Troubleshooting Unit Information, viewing 87, 109 Unit Name, setting Volume, adjusting Document Version 2015-03 User Manual...
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Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.