Panasonic SR-DE183 Operating Instructions Manual page 24

Home Appliance 12 Month Warranty from Date of Purchase
1. Subject to the conditions of this warranty Panasonic or it's Authorised Service Centre will perform necessary
service on the product without charge for parts or labour, if in the opinion of Panasonic, the product is found to
be faulty within the warranty period. For Line Communications products (i.e. Cordless Phones, etc) the genuine
battery(s) has a 3 month warranty.
2. This warranty only applies to Panasonic products purchased in New Zealand and sold by Panasonic New Zealand or
its Authorised Distributors or Dealers and only where the products are used and serviced within New Zealand or it's
territories. Warranty cover only applies to service carried out by a Panasonic Authorised Service Centre and only if valid
proof of purchase is presented when warranty service is requested.
3. This warranty only applies if the product has been installed and used in accordance with the manufacturer's rec-
ommendations (as noted in the operating instructions) under normal use and reasonable care (in the opinion of
Panasonic). The warranty covers normal domestic use only (also Clip & Trim Professional use) and does not cover
damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accident, misuse,
neglect, build-up of dirt or dust, abuse, maladjustment of customer controls, mains supply problems, thunderstorm
activity, infestation by insects or vermin, tampering or repair by unauthorised persons (including unauthorised al-
terations), exposure to abnormally corrosive conditions or any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect existed at the time of purchase:
(a) Cabinet Parts
(c) User replaceable Batteries
from wear and tear in normal use
(e) Noise or vibration that is considered normal
5. To claim warranty service, when required, you should:
• Telephone Panasonic's Customer Care Centre on 092720178 or visit our website referred to below and use the
Service Centre Locator for the name/address of the nearest Authorised Service Centre.
• Send or take the product to a Panasonic Authorised Service Centre together with your proof of purchase receipt as
a proof of purchase date. Please note that freight and insurance to and / or from your nearest Authorised Service
Centre must be arranged by you.
6. The warranties hereby conferred do not extend to, and exclude, any costs associated with the installation, de-installa-
tion or re-installation of a product, including costs related to the mounting, de-mounting or remounting of any screen,
(and any other ancillary activities), delivery, handling, freighting, transportation or insurance of the product or any part
thereof or replacement of and do not extend to, and exclude, any damage or loss occurring by reason of, during,
associ ated with, or related to such installation, de-installation, re-installation or transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of New Zealand,
however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locations for your prod-
uct, please telephone our Customer Care Centre on 092720178 or visit our website and use the Service Centre Locator.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other condi-
tions, warranties, guarantees, right and remedies expressed or implied by the Consumer Guarantees Act of New Zealand
and all other obligations and liabillties on the part of the manufacturer or supplier and nothing contained herein shall restrict
or modify such rights, remedies, obligations or liabilities.
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
If you require assistance regarding warranty conditions or any other enquiries, please visit the
Panasonic New Zealand website
If phoning in, please ensure you have your operating instructions available.
Panasonic New Zealand Customer Care Centre
Phone: 09 272 0178
Fax: 09 272 0129
Email: customerservice@nz.panasonic.com
Website: www.panasonic.co.nz/support
PRO-031-F01 Issue: 5.0
SR-DE103 EN+HK (AUS-NZ).indd 24
Panasonic Warranty
(b) Microwave Oven cook plates.
(d) Kneader mounting shaft unit and
Heads, Cutters, Foils, Blades and other accessories.
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
www.panasonic.co.nz 09 2720178
or contact by phone on
01-01-2011
3/1/11 2:04:15 PM