Customer Support; Knowledge Portal - Dell NSA E8500 Getting Started Manual

Customer Support

Designed for customers with Dell SonicWALL E-Class
solutions, Dell SonicWALL E-Class Support 24x7 delivers the
enterprise-class support features and quality of service that
enterprise companies require to keep their networks running
smoothly and efficiently. Dell SonicWALL E-Class Support 24x7
is an around-the-clock support service that includes phone,
email and Web-based technical support, software and firmware
updates and upgrades and Advance Exchange hardware
replacement. Please Note: Continuous support is required on
all E-Class products.
For further information, visit:
http://www.sonicwall.com/us/support.html
55 | Customer Support

Knowledge Portal

The Knowledge Portal is a resource which allows users to
search for Dell SonicWALL documents based on the following
types of search tools:
• Browse
• Search for keywords
• Full-text search
For further information, visit:
http://www.sonicwall.com/us/support/kb.asp