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Samsung Galaxy S6 edge G925P User Manual

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Summary of Contents for Samsung Galaxy S6 edge G925P

  • Page 1: User Guide

    User Guide [UG template version 15a] [Sprint-Samsung-SM-G925P-UM-Eng-112315-FINAL]...

  • Page 2: Table Of Contents

    Applications ............................30 Launch Applications ........................30 Apps List ............................. 31 Phone Number ............................ 36 Airplane Mode ............................. 38 Enter Text ............................39 Samsung Keyboard ........................39 Google Voice Typing ........................41 Tips for Editing Text ........................41 Google Account ........................... 42...
  • Page 3 Create a Google Account ......................42 Sign In to Your Google Account....................49 Google Play Store ..........................53 Find and Install an App ....................... 54 Request a Refund for a Paid App ....................55 Update an App ..........................56 Uninstall an App .......................... 59 Get Help with Google Play ......................
  • Page 4 Call from Call Logs ........................94 Optional Services ..........................96 Voicemail Setup .......................... 96 Visual Voicemail .......................... 97 Set Up Visual Voicemail ......................97 Review Visual Voicemail ......................99 Listen to Multiple Voicemail Messages ..................100 Visual Voicemail Options ......................101 Configure Visual Voicemail Settings ..................
  • Page 5 Open New Gmail Messages ..................... 144 Open Gmail Messages ......................145 Manage Gmail Messages ......................... 146 Use Gmail Labels ........................146 Archive Gmail Threads ......................147 Mute Gmail Threads ......................... 148 Delete Gmail Threads ....................... 149 Search Gmail Messages ......................150 Report Spam or Phishing Gmail ....................
  • Page 6 Viewfinder Screen ........................188 Record Videos .......................... 189 Shooting Modes ........................190 View Pictures and Videos Using Gallery................... 191 Edit Pictures ............................195 Share Pictures and Videos ....................... 201 Send Pictures or Videos by Email or Gmail ................201 Send a Picture or Video by Multimedia Message ..............203 Send Pictures or Videos Using Bluetooth .................
  • Page 7 Instagram ............................253 Messaging Plus ..........................254 Messenger ............................254 NASCAR Mobile ..........................254 NBA Game Time ..........................254 NextRadio ............................255 Samsung+ ............................255 Samsung Milk Music ......................... 255 Samsung Pay ............................ 256 Scout ..............................256 Spotify ............................... 257...
  • Page 8 Uber ..............................257 Connectivity ............................... 258 Transfer Files Between Your Phone and a Computer ..............258 Wi-Fi ..............................260 Turn Wi-Fi On and Connect to a Wireless Network ..............260 Wi-Fi Settings ..........................263 Disconnect Wi-Fi ........................265 Wi-Fi Direct ..........................266 Bluetooth ............................
  • Page 9 NFC and Payment..........................308 More Connection Settings ......................... 312 Tethering Settings ........................314 Printing ............................315 MirrorLink ..........................316 Virtual Private Networks (VPN) ....................318 Default Messaging App Settings ....................326 Sounds and Notifications Settings ....................327 Sound Mode ..........................328 Volume ............................
  • Page 10 Disclaimer of Warranties; Exclusion of Liability ................ 408 Samsung KNOX ........................409 Samsung Electronics America (SEA), Inc................409 Do you have questions about your Samsung Mobile Device? ..........409 Legal Information ..........................410 For Assistance ............................411 Sprint Account Information and Help ....................411 Sprint Account Passwords ......................
  • Page 11 Sprint Support Services ......................412 Index ................................413...

  • Page 12: Introduction

    The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Samsung Galaxy S 6 edge. The following topics explain how best to use this guide to get the most out of your phone.

  • Page 13: Access Instructions On Phone

    Access Instructions on Phone Whether you're new to Android or just new to your Galaxy S 6, your phone can help you learn how to use it. Access Help Use the phone's Help menu to learn about your phone. 1. Press to display the Home Screen.

  • Page 14: Get Support From Sprint Zone

    Get Support from Sprint Zone In addition to your phone's built-in Help menu, you can also access support for your phone and service through the preloaded Sprint Zone app. 1. From home, tap Apps > Sprint Zone 2. From the Sprint Zone main page, tap Support. 3.

  • Page 15: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Return you to the previous screen, or close a dialog box, options menu,...
  • Page 16 Part Description Takes pictures and records videos while facing the screen, and allows Front camera you to video conference. Headset jack Plug in a headset for convenient, hands-free conversations. ™ Measure your heart rate via your fingertip when using the S Health Heart rate monitor app.

  • Page 17: Charge The Battery

    CAUTION! Inserting an accessory into the incorrect jack may damage the phone. Charge the Battery Follow these instructions to charge your phone’s battery using either the included charging head and USB cable or via a USB connection on your computer. Note: This phone has an integrated battery that cannot be removed by the user.

  • Page 18: Turn Your Phone On And Off

    Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB charger/accessory port on the bottom of your phone.

  • Page 19: Turn Your Phone Off

     Your phone will power on. Depending on the settings, you may see the Lock screen. Lock and Unlock Your Screen Screen Lock for information about using the  screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the ...

  • Page 20: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the keyboard, select items such as application and settings icons, or press buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.

  • Page 21: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
  • Page 22 Flick Flicking the screen is similar to swiping, except that you need to move your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.

  • Page 23: Activate Your Phone

    Pinch and Spread "Pinch" the screen by moving two fingers inward to zoom out, or "spread" by moving two fingers outward to zoom in. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account.

  • Page 24: Complete The Setup Screens

    Learn More to read the End User License Agreement (EULA).  If you consent to provide diagnostic and usage data to Samsung, tap the checkbox. Tap Next, and then tap Agree if you agree to the terms of the EULA. If you do not agree to the EULA, you cannot continue with setup.
  • Page 25 Samsung account, or follow the prompts to create a new account. • To sign in to or set up a Samsung account, you will have to review and agree to the Terms and Conditions by tapping Agree when prompted.

  • Page 26: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. 1.

  • Page 27: Phone Settings Menu

    Recent Applications You can display a list of recently used applications using the recent apps key. Tap Recent Apps ■ to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. From home, tap Apps >...

  • Page 28: Portrait And Landscape Screen Orientation

    Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Turn Screen Rotation On or Off 1. Open the notification panel by dragging down from the top of the screen. 2.

  • Page 29: Edge Screen

    To set up palm swipe screen capture: 1. From home, tap Apps > Settings 2. Tap Motions and gestures and then tap the ON/OFF switch next to Palm swipe to capture. Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge Screen Notification Options You can configure which notifications appear on the Edge screen, Edge lighting options, and priority contacts.
  • Page 30 To turn on Edge lighting: 1. From home, tap Apps > Settings > Edge screen > Edge lighting. 2. Tap the ON/OFF switch to turn on the feature. Basic Operations...

  • Page 31: Quick Reply

    Quick Reply Quick reply allows you to reject an incoming phone call with a text message by placing your finger on the heart rate sensor for two seconds. The call is rejected, and a preset message is sent to the caller. To turn on and configure Quick reply: 1.
  • Page 32 3. Tap the ON/OFF switch to enable Quick reply. 4. Tap the message to edit the text reply. 5. When finished, tap the Back key to save changes. Basic Operations...

  • Page 33: People Edge

    People Edge People edge allows you to set important contacts for custom notifications on the Edge screen. 1. From home, tap Apps > Settings > Edge screen > People edge. – or – Swipe the People edge tab to the center of the screen, and then tap Settings >...
  • Page 34 2. Tap the ON/OFF switch to turn on the feature. 3. Tap My people to add contacts to the My people list. Tap Add contact to add a person from your Contacts list. Notifications from that person  appear in the color assigned. 4.
  • Page 35 1. From home, tap Apps > Settings > Edge screen > Apps edge. 2. Tap ON/OFF to turn Apps edge on. 3. Tap Add application to add an application to the Edge screen. 4. Tap Edit to rearrange the order applications appear on the screen, or to remove applications. 5.

  • Page 36: Other Edge Screen Features

    Other Edge Screen Features In addition to contacts and notifications, the Edge screen can be configured to display news and information feeds and a night clock, and it can be moved to the opposite side of the screen. Information Stream The Information stream feature lets you select news and information feeds to display on the Edge screen.
  • Page 37 2. Tap the ON/OFF switch to activate the Information stream feature. 3. Tap Manage feeds to configure the following: Tap the checkbox on each feed that you want to appear on the Edge screen.  To edit a feed, tap Settings (if available).

  • Page 38: Night Clock

    Night Clock Set up a clock that displays on the Edge screen when the phone screen is off. Night mode is available for a maximum of 12 hours. 1. From home, tap Apps > Settings > Edge screen > Night clock. 2.
  • Page 39 Edge Screen Position You can select either the left or right side of the display for the Edge screen. 1. From home, tap Apps > Settings > Edge screen > Edge screen position. 2. Tap and drag the Edge screen handle to the position you want it to take. 3.
  • Page 40 Edge screen side: Tap Right side or Left side to choose on which side of the screen you  want the Edge screen to display. 4. When finished, tap the Back key to save changes. Edge Screen Notifications You can choose which kinds of notifications appear on the Edge screen. 1.

  • Page 41: Applications

    Missed call  Messages  Email  3. When finished, tap the Back key to save changes. Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1.

  • Page 42: Apps List

    Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. Function/Service Receive real-time local weather information at any location in the world. 1Weather Access 7-day and hourly weather forecasts for your area.
  • Page 43 In addition to opening, editing, and saving MS Office documents, Hancom Hancom Office 2014 Office 2014 supports standard ODF files and quick and easy conversion to the PDF file format. Located in the Samsung folder in the apps list. Instant message with your friends and family using Google Hangouts. Hangouts Located in the Google folder in the apps list.
  • Page 44 You can also set songs as ringtones for incoming calls, or as alarm tones. Manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location. Located in the Samsung folder in My Files the apps list.
  • Page 45 Function/Service Make and receive phone calls. Phone View photos and videos on your phone, and sync them with your Photos Google+ account. Located in the Google folder in the apps list. Discovering your favorite books and authors has never been easier. With Google Play Books, you can shop the world's largest selection of eBooks Play Books and read them anywhere you like.
  • Page 46 Function/Service Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim Samsung Milk Music through stations, to find the perfect soundtrack for the moment.

  • Page 47: Phone Number

    Video Record voice memos and share them with others. Located in the Voice Recorder Samsung folder in the apps list. Search the Internet and your phone using voice commands. Located in Voice Search the Google folder in the apps list.
  • Page 48 2. Tap About device 3. Tap Status > SIM card status.  You will see the number listed under My phone number. Basic Operations...

  • Page 49: Airplane Mode

    Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Press and hold the Power/Lock key to display the device options menu. 2.

  • Page 50: Enter Text

    Quick settings buttons to the left, and then tap Airplane mode to turn Airplane Mode off. Enter Text You can type on your phone using the touchscreen Samsung keyboard or Google voice typing. Samsung Keyboard Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode.
  • Page 51 Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.

  • Page 52: Google Voice Typing

    – or – on the Samsung keyboard. – or – Touch and hold on the Samsung keyboard, and then tap 2. Speak into the microphone and watch your text being entered. 3. If the text is incorrect, tap Delete. 4. Once you have completed entering your text, tap .

  • Page 53: Google Account

    Paste: Insert the last copied or cut text into the current field.  Clipboard: Display the clipboard to choose previously cut or copied text.  Dictionary: Access your personal dictionary.  Google Account You will need a Google Account to access several phone features such as Gmail, Google Maps, Hangouts, and the Google Play applications.
  • Page 54 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts 2. Tap Add account. Basic Operations...
  • Page 55 Tap Google > Or create a new account. 4. Enter your First name and Last name, and then tap Next. Basic Operations...
  • Page 56 5. Enter a desired Username, and then tap Next. 6. Enter and re-type a password, and then tap Next. Basic Operations...
  • Page 57 7. Enter a valid phone number to help you recover your Google Account and password if you ever forget it, and then tap Next. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 58 9. Your phone connects with the Google servers and displays your account information. Tap Next. 10. Configure your Google data backup and communication, and then tap Next. Basic Operations...
  • Page 59 11. If desired, you can set up payment options for purchases through the Google Play store, and then tap Next.  You are signed in to your new Google Account.  Your Google Account is listed in Apps > Settings >...

  • Page 60: Sign In To Your Google Account

    Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Accounts 2.
  • Page 61 3. Tap Google. 4. Tap Enter your email, enter your Gmail address, and then tap Next. Basic Operations...
  • Page 62 5. Enter your password and tap Next. 6. Read the Google Terms of Service, Privacy Policy, and other legal documents, and then tap Accept. Basic Operations...
  • Page 63 7. Configure your Google data backup and communication, and then tap Next. 8. Set up payment information for use in the Google Play store, and then tap Next.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.

  • Page 64: Google Play Store

     Your Google Account is listed in Apps > Settings > Accounts Note: Depending on your Google Account history, you may see a Get your apps & data screen instead of the Sync your account screen in step 8 above. Follow the prompts to complete your setup in either case.

  • Page 65: Find And Install An App

    Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone.

  • Page 66: Request A Refund For A Paid App

    tap Accept (for free apps) or Accept and then Buy (for paid apps) to begin downloading and installing the app.  The selected app is downloaded and installed on your phone. Warning: Read the notification carefully! Be especially cautious with applications that have access to many functions or a significant amount of your data.

  • Page 67: Update An App

    Update an App Depending on your settings, many apps will update automatically, or you can update apps directly from the Play store app. Update an App Directly 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 68 3. Tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Set Automatic App Updates 1. From home, tap Apps > Play Store Basic Operations...
  • Page 69 2. Tap Menu > My apps. 3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Basic Operations...

  • Page 70: Uninstall An App

    Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...

  • Page 71: Get Help With Google Play

    3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app.

  • Page 72: Lock And Unlock Your Screen

    2. Tap Menu > Help & feedback.  The Web browser will take you to the Google Play Help Web page, where you will find comprehensive, categorized information about Google Play. Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it.

  • Page 73: Turn The Screen On And Unlock It

    To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle. You will still be able to receive messages and calls while the phone’s screen is off. Note: For information on how to adjust the time before the screen turns off, see Display Settings.

  • Page 74: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 75 To back up your Google apps: Your Google app purchases are saved remotely and can be re-installed after the update is applied. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps > All tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
  • Page 76 Confirm Your Current Phone Software 1. From home, tap Apps > Settings > About device 2. Locate the Software version field. Basic Operations...

  • Page 77: Update Your Profile

    Update Your Profile This option allows you to automatically update your online user profile information. If you choose to change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps >...

  • Page 78: Update Your Prl

    Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps > Settings > System update > Update PRL. 2. Follow the instructions.  The phone will download and install the PRL update and you will see a confirmation when complete.

  • Page 79: Your Phone's Home Screen

    Your Phone’s Home Screen The following topics describe how to use and customize your phone’s Home screen, understand the status bar, and use the notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 80 Item Description Application icons are shortcuts to favorite applications. You can add Application icons and remove these shortcuts as you wish. Tap to open the applications (apps) list. The apps list key is a primary Applications (Apps) list shortcut available from all Home screens. The notification area of the status bar (on the left) displays notifications Notification area for incoming messages, missed calls, application updates, and more.

  • Page 81: Extended Home Screens

    Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more space for adding icons, widgets, and more. Press the Home key to display the main home screen and then drag across the screen to move from the main screen to an extended screen. ●...

  • Page 82: Status Bar

    3. Tap to add the screen.  A new blank home screen will be added to the far right of your screens. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left.
  • Page 83 Icon Notification New text or MMS message New Hangout message New Sprint Zone message Event Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status Bluetooth active GPS active Wi-Fi active Downloading Mute mode...

  • Page 84: Notification Panel

    Icon Status Network (full signal) Network (roaming) 3G Data Service 4G LTE data service Airplane mode Sync active Battery (charging) Battery (full charge) Notification Panel Drag the status bar down to open the notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
  • Page 85 Close the Notification Panel ■ Drag the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap the Back key to close the notification panel. Notification Panel Layout The notification panel gives you access to notifications, settings, and the quick settings menu. Notification Panel Quick Settings The Quick Settings list at the top of the notification panel lets you quickly access frequently used settings options.
  • Page 86 2. Tap Edit to display the quick settings panel options. 3. Drag buttons to arrange which options appear in the quick settings panel. You will see two sets of buttons, Active Buttons on top and Available Buttons below.  • You can have ten buttons active in the quick settings panel.

  • Page 87: S Finder

    S Finder Search your device for apps, contacts, messages, email, files, settings, and more. 1. Open the notification panel by sliding your finger down from the top of the screen.  The notification panel opens. 2. Tap S Finder. 3. Tap the Search field and enter search criteria. 4.

  • Page 88: Quick Connect

    Quick Connect Quickly connect wirelessly to nearby devices that support Quick connect, Wi-Fi Direct, Screen Mirroring, and devices that can share media via Wi-Fi. 1. Open the notification panel by sliding your finger down from the top of the screen. ...

  • Page 89: Customize The Home Screen

    3. Tap Turn on Quick connect to view available devices. 4. Tap a device and follow the prompts to connect. Tip: For more information about Quick connect, tap Quick connect help from the connections screen. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen.
  • Page 90 2. Tap Home screen, and then tap an option to select the wallpaper. Home screen: Set the background wallpaper for your Home screen.  Lock screen: Set the wallpaper for your phone’s Lock screen.  Home and lock screens: Set a wallpaper for both your Home screen and your Lock screen. ...

  • Page 91: Add Shortcuts To The Home Screen

    Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.

  • Page 92: Add Widgets To The Home Screen

    Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like an application on a home screen. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.

  • Page 93: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut and release it. 2.

  • Page 94: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Wi-Fi Calling Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception.

  • Page 95: Place And Answer Calls

    2. Tap Wi-Fi Calling and follow the online prompts to set up Wi-Fi Calling.  Wi-Fi Calling is set up. For more information, see Wi-Fi Calling Settings. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.

  • Page 96: Call Using The Phone Dialer

    Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap to display the keypad. 2.

  • Page 97: Call Emergency Numbers

    3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.

  • Page 98: Answer Phone Calls

    To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. For more information, see Lock and Unlock Your Screen. 2. From home, tap Phone If necessary, tap to display the keypad.  3. Tap ...
  • Page 99 Answer an Incoming Call 1. When a call arrives, drag to the right to answer it.  The call begins. 2. To end the call, tap  The call ends. Mute the Ringing Sound ■ To mute the ringer without rejecting the call, press the Volume key down. Phone App...

  • Page 100: Reject An Incoming Call

    Reject an Incoming Call ■ When a call arrives, drag to the left to reject it.  The ringtone or vibration will stop and call will be sent directly to voicemail. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1.

  • Page 101: In-Call Screen Layout And Operations

    2. Tap one of the messages to send it to the caller.  The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From home, tap Apps  > Settings >...

  • Page 102: End Of Call Options

    Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off). ● Activate Speaker to route the phone’s audio through the speaker. (You can adjust the  speaker volume using the Volume key.) Deactivate Speaker to use the phone’s earpiece. ...

  • Page 103: Place Calls From Contacts/Call Logs

    Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone 2. Tap Contacts to display the Contacts list. ...
  • Page 104 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.

  • Page 105: Call From Call Logs

    Call from Call Logs The call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone 2. Tap Log to display the call logs list.  The call logs list appears. Phone App...
  • Page 106 3. Tap an entry to display the call details. 4. Tap to place a call.  The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.  5. To end the call, tap Tip: You can also place a call directly from the Call logs list.

  • Page 107: Optional Services

    Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.

  • Page 108: Visual Voicemail

    2. Touch and hold to dial your voicemail number.  Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your password.  Record your name announcement.  Record your greeting.  Important: Voicemail Password—It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
  • Page 109 1. From home, tap Apps > Voicemail – or – Tap Phone , and then tap to access your Visual Voicemail. 2. Swipe through the Welcome to Visual Voicemail introduction screens to view a brief explanation of the visual voicemail services. 3.

  • Page 110: Review Visual Voicemail

    Important: Voicemail Password—It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access. Without a password, anyone who has access to your phone is able to access your voicemail messages. Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review.

  • Page 111: Listen To Multiple Voicemail Messages

    Tip: There are several icons at the bottom of the review screen for maintenance, storage, messaging, and other options. For an explanation of all your options, tap More options > Help > Visual Voicemail Menu > Visual Voicemail Settings. Listen to Multiple Voicemail Messages When you are done listening to a voicemail message you can easily access other voicemail messages without returning to the main voicemail screen.

  • Page 112: Visual Voicemail Options

    Visual Voicemail Options Your visual voicemail options appear as icons at the bottom of the voicemail review screen. From home, tap Apps > Voicemail 2. The following options are available when viewing new voicemail messages: Subscribe: Subscribe to the premium Voice-to-Text transcription service. (This service ...

  • Page 113: Configure Visual Voicemail Settings

    4. Touch and hold a message to manage your messages. The following options are available: All: Select all messages.  Delete: Delete the selected messages.  Archive: Save this message.  Mark as Read: Mark this voicemail as being read. ...
  • Page 114 2. Tap More options > Settings.  You will see the voicemail settings menu. 3. Select an option to change its settings: Avatar: Configure you Avatar options.  Display: Change your voicemail message theme and enter a name to identify yourself to ...

  • Page 115: Change Your Main Greeting Via The Voicemail Menu

    Change Your Main Greeting via the Voicemail Menu Your main greeting can be changed directly via the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, tap Apps > Voicemail 2.

  • Page 116: Caller Id Blocking

    1. From home, tap Apps > Voicemail 2. Tap More options > Settings > Display > Display name. 3. Tap the existing identification field and enter a new identifying name or number (used to identify you to recipients of your voice messages). 4.

  • Page 117: Call Waiting

    2. Tap 3. Enter a phone number. 4. Tap  Your caller information will not appear on the recipient’s phone. To permanently block your number, call Sprint Customer Service. Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available).

  • Page 118: Conference Calling

    Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. From home, tap Phone to display the phone screen.
  • Page 119 3. When you are connected to the second party, tap Merge . Your conference call is now in session. 4. To end the three-way call, tap Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected.

  • Page 120: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number—even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
  • Page 121 To deactivate Call Forwarding: 1. From home, tap Phone  The phone app opens. If necessary, tap to display the keypad. 2. Tap 3. Tap  You will hear a tone to confirm the deactivation. Phone App...

  • Page 122: Call Settings

    Call Settings The Call settings menu lets you configure your voicemail options and a number of other settings for the phone application. Access Call Settings ■ From home, tap Apps > Settings > Applications > Phone – or – From home, tap Phone >...
  • Page 123 Call Settings Options Use the Call settings menu to adjust the following settings: Setting Description Swipe to call or send Place a call to a displayed contact by swiping right. Send a message to messages a displayed contact by swiping left. Call rejection Create or edit messages to reject incoming calls.

  • Page 124: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is left uncharged.
  • Page 125 Google Account online. If you have multiple Google Accounts set up, you will need to pick a specific account. Select Samsung account to sync your contacts automatically with your Samsung account.  Select Microsoft Exchange ActiveSync to sync your contacts automatically with your ...
  • Page 126 Use the keyboard to enter as much information as you want. Photo: Tap to assign a picture to the contact.  Name: Enter the contact’s name.  Phone number: Enter a phone number for the contact.  Email: Enter an email address. ...
  • Page 127 5. When you have finished adding information, tap Save.  The contact is added. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone to display the phone screen. ...
  • Page 128 2. Enter a phone number and tap Add to Contacts. 3. To add a new contact, tap Create contact. To add the number to an existing contact, tap Update existing. For an existing contact, tap the contact name and select a number type for the new number. ...

  • Page 129: Check Contacts

    Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to view its details.  The contact’s detailed listing appears. Phone App...

  • Page 130: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Add new contact Add a new contact. Contact Tap to show the contact’s details. Groups Show contact groups. Image Tap to show the contact’s details. More options Access additional options.

  • Page 131: Edit A Contact

    Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2.

  • Page 132: Delete A Contact

    5. Add or edit the information, and then tap Save.  Your changes are saved to the contact entry. Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Apps > Contacts  You will see the Contacts list. Phone App...
  • Page 133 2. Tap a contact to view its details.  The contact’s detailed listing appears. 3. Tap More > Delete > Delete.  The contact is deleted. Tip: You can also touch and hold the contact from the Contacts list and tap Delete > Delete. Phone App...

  • Page 134: Share A Contact

    Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Apps > Contacts  You will see the Contacts list. 2. Tap a contact to display it, and then tap More > Share name card. ...

  • Page 135: Profile Sharing

    Android Beam: Send the information using NFC and Android Beam.  Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and  sending via Bluetooth. Contacts: Share files up to 1 GB using Contacts.  Drive to save the information to your Google Drive account. ...
  • Page 136 2. Tap your profile under My profile.  Your profile displays. 3. Tap Profile sharing, and then tap the ON/OFF switch to enable the feature. 4. Set Profiling sharing options: Share with: Share your profile with the public, all contacts, your favorite contacts, or selected ...

  • Page 137: Import Contacts

    Import Contacts Import (load) contacts that have been backed up to device storage. Import Contacts from Device Storage 1. From home, tap Apps > Contacts  You will see the Contacts list. Tap More > Settings > Import/Export contacts.  You will see the Import/Export contacts menu. 3.

  • Page 138: Back Up Contacts

    5. Follow the instructions to complete the import.  The contacts are imported and stored in the selected account. Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to your phone’s memory for re-import if needed.
  • Page 139 3. Tap Export. 4. Select an export location. 5. Follow the instructions to complete the export.  The contacts are exported. Phone App...

  • Page 140: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 141 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipients field. If you are sending the message to  several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.

  • Page 142: Send A Multimedia Message (Mms)

    Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Apps >...
  • Page 143 5. Tap and select from the following file attachments: Image: Attach a stored picture. See Gallery.  Take picture: Take a new picture and attach it. See Camera and Video.  Video: Attach a stored video. See Gallery.  Record video: Record a new video and attach it. See Camera and Video.

  • Page 144: Send An Enhanced Message

    (vCard), appointments (vCalendar), as well as large files (up to 1 GB) to other Galaxy S 6 series phones. Note: Enhanced messages are only supported on Samsung Galaxy S 6 and Samsung Galaxy S 6 edge phones.
  • Page 145 Enable Enhanced Messaging 1. From home, tap Apps > Messages 2. Tap More > Settings > Enhanced messaging. 3. Tap the ON/OFF switch to enable Enhance messaging. 4. Set options: Image resize: Set the standard size of images sent with Enhanced messages. ...
  • Page 146 Note: The first time you turn on Enhanced messaging, you may be prompted to agree to the Enhanced features Terms and Conditions and Privacy Policy. Review the terms and tap Agree to continue. Send an Enhanced Message 1. From home, tap Apps >...
  • Page 147 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you are sending the message to  several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your Contacts list are displayed. Tap a match to enter that number or address directly.
  • Page 148 5. Tap and select from the following file attachments: Audio: Select Record audio to make a voice recording and attach it, or Audio to attach a  stored music file or voice recording. Calendar: Select the calendar event you want to attach. See Calendar. ...

  • Page 149: Save And Resume A Draft Message

    Save and Resume a Draft Message While composing a text or multimedia message, tap Back key to automatically save your message as a draft. Your message will display “Draft” on the main Messages screen. To resume composing the message: 1. From home, tap Apps >...

  • Page 150: Manage Message Conversations

    Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■...

  • Page 151: Reply To A Message

    3. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s Contacts list. For more  information, see Contacts. If the attachment is a vCalendar file, you can choose the calendar where you want to save ...

  • Page 152: Delete Message

    Delete Conversations 1. From home, tap Apps > Messages 2. On the Messages screen, touch and hold a conversation to delete. 3. Select any additional conversations you want to delete, and then tap Delete > Delete. Delete Message 1. While viewing a conversation, touch and hold a message 2.

  • Page 153: Create And Send Gmail

    Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC.
  • Page 154 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...

  • Page 155: Check Received Gmail Messages

    Gmail Composition Options Adding Cc/Bcc: In the To field, tap ● to display Cc and Bcc fields. Attaching Pictures or Videos: In the mail composition window, tap > Attach file. Locate and ● tap the picture or video you want to attach. Save draft (Send Later): While composing your message, tap More options >...

  • Page 156: Open Gmail Messages

    Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Google > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view. ...

  • Page 157: Manage Gmail Messages

    Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, tap Reply ● , compose your reply message, and tap Send To reply to all, tap More options > Reply all.  ● Forwarding Gmail Messages: With the Gmail message open, tap More options >...

  • Page 158: Archive Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox.

  • Page 159: Mute Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.

  • Page 160: Delete Gmail Threads

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread (or touch the thread's icon/picture), you can simply delete it from the inbox.

  • Page 161: Search Gmail Messages

    2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap Delete  The thread is deleted. Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1.
  • Page 162 2. Tap Search 3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Messaging and Internet...

  • Page 163: Report Spam Or Phishing Gmail

    Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1. From home, tap Apps > Google > Gmail  The inbox opens. 2. Touch and hold a conversation thread (or touch the thread's icon/picture) to add a checkmark to it, and then tap More options >...

  • Page 164: Add Another Google (Gmail) Account

    Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts > Add account. 2.

  • Page 165: Switching Between Gmail Accounts

    3. Enter your Gmail username and password, and then tap Next. 4. Follow the prompts to review and agree to the Terms of Service and Privacy Policy, and then tap Accept. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Next.
  • Page 166 2. Tap Menu 3. Tap the icon for the account you want to view from the list at the top of the menu.  The selected account inbox is displayed. Messaging and Internet...

  • Page 167: Email

    Email Use the Email application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.

  • Page 168: Add An Email Account

    Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
  • Page 169 Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1. From home, tap Apps > Settings > Accounts 2. Tap Add account > Email. Messaging and Internet...
  • Page 170 3. Enter the Email address and Password for the email account, and then tap Next.  Tapping Next prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings. ...
  • Page 171 5. Enter an account name and a display name and tap Done to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.

  • Page 172: Add An Exchange Activesync Account

    Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information.
  • Page 173 3. Enter the required information. Email address: Enter your email address.  Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).  Show password: Display the password as you enter it. ...

  • Page 174: Compose And Send Email

    Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email ...
  • Page 175 2. Tap Compose  The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap Send.  The email message is sent. Messaging and Internet...

  • Page 176: Open New Email Messages

    Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the notification panel. 2. Tap the new message from the notification panel.  The new email message opens. If you have two or more new email messages, tapping the notification opens the email inbox.

  • Page 177: Open Email Messages

    Open Email Messages You can also open and read email messages directly from the email inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, tap Apps > Email  The email inbox opens. 2.

  • Page 178: Delete An Email Account

    Options When Reviewing Email Messages ● Resetting Mail as Unread: Touch and hold a read message, and then tap More > Mark as unread. ● Deleting Email: From the Inbox, touch and hold a message, select any additional messages, and then tap Delete >...
  • Page 179 2. Tap More > Settings. 3. Tap the account name, and then tap Remove > Remove.  The account is deleted from your phone Messaging and Internet...

  • Page 180: Manage Your Email Inbox

    Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1. From home, tap Apps > Email  The email inbox opens. 2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once.

  • Page 181: Exchange Activesync Email Features

    To add priority senders: 1. On the email account inbox, tap Priority senders. 2. Tap Tap to add priority senders. 3. Select a recommended contact, or tap the Contacts tab to select additional contacts. 4. Tap Done. To view only emails from priority senders: Priority senders.
  • Page 182 2. Tap More > Settings. 3. Tap the Exchange ActiveSync account name to view its options. The following options are available:  • Sync account: Keep the account synchronized on your phone. • Account name: Change the account name. • Always Cc/Bcc myself: Send a copy of each email you send to yourself.
  • Page 183 Auto download attachments: Automatically download attachments when connected to • a Wi-Fi network. Sync schedule: Configure a schedule for syncing your email account. • Period to sync Email: Configure how far back in time you want to sync your email •...

  • Page 184: Data Services General Information (4G Lte And 3G Networks)

    Data Services General Information (4G LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone. Important: Certain data services requests may require additional time to process. While your phone is loading the requested service, the touchscreen or QWERTY keyboard may appear unresponsive when in fact they are functioning properly.

  • Page 185: Your User Name

    2. Select an option. (Automatic is the recommended setting.)  The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected to the Sprint 4G LTE network, the Sprint LTE icon appears in the status bar.
  • Page 186 Find Your User Name You can find your user name through your phone's device menu. 1. From home, tap Apps > Settings > About device 2. Tap Status.  You will see your user name under the “Username” heading. Messaging and Internet...
  • Page 187 Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, tap Apps > Settings >...

  • Page 188: Data Connection Status And Indicators

    Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal. More bars mean a better signal.

  • Page 189: Use The Browser

    Use the Browser Launching the browser is as easy as tapping an icon. From home, tap Apps > Internet ■  The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone ...

  • Page 190: Add A Bookmark

    Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add.  The add bookmark window opens. 3.

  • Page 191: View Browser History

    Bookmark Options Editing Bookmarks: From the browser, tap Bookmarks ● , touch and hold a bookmark, tap More > Edit bookmark, edit the bookmark, and then tap Save. ● Deleting Bookmarks: From the browser, tap Bookmarks , touch and hold a bookmark, and then tap Delete.
  • Page 192 2. Tap Bookmarks  The bookmark window opens. 3. Tap the History tab, and then tap an entry.  The Web page opens. Messaging and Internet...

  • Page 193: Open New Browser Tab

    Open New Browser Tab Use tabs to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Tabs  The window opens. If you don’t see Tabs , drag the Web page down to display the address bar on top and ...

  • Page 194: Browser Settings

    3. Tap New tab. A new window appears. To switch windows, tap Tabs , and then touch a thumbnail.  Browser Settings Configure settings for messaging. See Internet Settings. Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone.
  • Page 195 2. Tap the address bar at the top and enter search words (for a Google search) or a Web address (URL).  The search results appear or a Web page opens. Chrome Support ■ To find on-phone help with Chrome, from Chrome, tap More options >...

  • Page 196: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 16 megapixel rear camera and a 5 megapixel front camera that let you capture sharp pictures and videos.

  • Page 197: Take Pictures And Record Videos

    2. Tap Settings > Help, and tap a topic to learn more. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera. Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG (.jpg). ●...

  • Page 198: Take A Picture

    Take a Picture You can take high-resolution pictures using your phone’s camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap  The shutter clicks and the picture is captured and saved to your phone. Tip: You can launch the camera from the lock screen.

  • Page 199: Viewfinder Screen

    Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Shortcuts menu: Gives quick access to frequently-used camera settings: Effect: Add a special graphical effect.  HDR (Rich tone): Save the picture in HDR (rich tone) only. ...

  • Page 200: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Aim the camera at your subject and then tap Record  Video recording begins. 3. Tap to pause recording. Tap to stop recording.

  • Page 201: Shooting Modes

    Shooting Modes Your phone’s camera offers many shooting modes, to make your pictures or videos special. 1. From home, tap Apps > Camera 2. The camera viewfinder appears. 3. On the Camera screen, tap to choose a shooting mode. Scroll available modes, and then tap a mode to select it.

  • Page 202: View Pictures And Videos Using Gallery

    Fast motion: Record videos at a low frame rate for viewing in fast motion.  Interval shot: Take a new picture every few seconds using the front camera.  Panorama: Take multiple pictures to merge into one expansive picture. You can create a ...
  • Page 203 1. From home, tap Apps > Gallery  The Gallery opens. 2. Tap Time to open a drop-down list and select other views, such as Albums.  The list of albums opens. 3. Tap an album to view its contents. To select another album, tap the Back key to return to the Albums.
  • Page 204 4. For a picture, tap a thumbnail to view the picture. While viewing a picture full-screen you can use these options: Favorite: Tag a picture as a favorite.  Share: Choose a method for sharing the picture.  Edit: Modify your picture. ...
  • Page 205 5. For a video, tap a video to select it. When the video is displayed full-screen, you can use these options: Tap Play to play the video.  Favorite: Tag a video as a favorite.  Share: Choose a method for sharing the video. ...

  • Page 206: Edit Pictures

    Note: When viewing pictures, you can tap a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a picture to open a selection menu and choose to delete the picture, rotate or crop it, and more.
  • Page 207 3. Tap Edit > Rotate.  The picture is rotated and saved to the phone. Crop a Picture 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to crop. Camera and Video...
  • Page 208 3. Tap Edit > Crop.  A crop box appears on the picture. 4. To adjust the crop box size, touch and hold the edge of the box. When directional arrows appear, drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the ...

  • Page 209: Photo Editor

    Photo Editor Perform advanced edits on your pictures, including straightening, adjusting the tone, adding visual effects, and enhancing portraits. 1. From home, tap Apps > Gallery  The Gallery app opens. 2. Tap the picture you want to edit. 3. Tap Edit >...
  • Page 210 4. Adjust your picture with these tools: Adjustment: Straighten and freely rotate your picture.  Tone: Adjust the brightness, contrast, saturation, temperature, and hue of the picture.  Effect: Add color effects to your picture.  Portrait: Enhance facial features of portraits. ...
  • Page 211 2. Tap a picture you want to add to a collage. 3. Tap Edit > Collage. 4. Tap or Add to select additional pictures for the collage. Tap pictures to select them.  Tap Done when you are finished selecting. ...

  • Page 212: Share Pictures And Videos

    Layout: Change the layout of the collage.  Border: Add a border to the collage.  Background: Change the background of the collage.  6. To adjust an individual picture within the collage, tap a picture and use the pop-up menu options: Replace: Replace the selected picture.
  • Page 213 2. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 3. Tap Share, and then on the sharing menu, tap Email or Gmail. ...

  • Page 214: Send A Picture Or Video By Multimedia Message

    Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.

  • Page 215: Send Pictures Or Videos Using Bluetooth

    3. Tap Share, and then on the sharing menu, tap Messages.  Follow the prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth.
  • Page 216 2. Tap the pictures or videos you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 3. Tap Share, and then on the sharing menu, tap Bluetooth. ...

  • Page 217: Share Pictures Or Videos Via Additional Apps Or Social Media

    Share Pictures or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Google+, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone.

  • Page 218: Share Videos On Youtube

    4. Tap the screen, tap Share, and then tap the app you want to use. 5. Follow the prompts to complete the share. Share Videos on YouTube You can share your videos by uploading them to YouTube. Before you do this, you must create a YouTube account and sign in to that account on your phone.
  • Page 219 2. Tap the videos you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Tap all the  videos you want to include. 3. Tap Share, and then tap YouTube on the sharing menu. 4.

  • Page 220: Camera Options And Settings

    Camera Options and Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and rear cameras. 1. From home, tap Apps >...
  • Page 221 2. Tap Settings  The camera settings menu opens. 3. Select your desired settings (listed in alphabetical order): Note: Not all settings will be available at all times, depending on which camera is in use (front or rear). Gesture control: Hold your hand out with your palm facing the camera to have your picture ...
  • Page 222 Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution  videos take up more memory. Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the  camera is moving. Voice control: Set the camera to take photos with voice commands. ...

  • Page 223: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Sprint Zone Stay connected to all the latest news and information from Sprint. Included here are news, feedback, featured applications and tips/tricks for your device.

  • Page 224: Calculator

    Watch TV 1. From home, tap Apps > Sprint TV & Movies 2. Follow the prompts to browse categories and find programs. Depending on your settings, your phone may prompt you to accept a data connection.  Browse horizontally through the category options in the center of the screen to see what's ...
  • Page 225 2. Tap the keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (notification panel > Screen rotation) and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...

  • Page 226: Calendar

    Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 227 2. Tap New  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Useful Apps and Features...
  • Page 228 For more information about creating and managing multiple Google Calendars, visit calendar.google.com. Select Samsung Calendar to create an event that will sync with your Samsung account.  Select your Outlook or Exchange account to create an event that will sync with these account ...

  • Page 229: View Calendar Events

    View Calendar Events You can display the Calendar in year, month, week, day, or task view. To change the Calendar view, tap the drop-down menu at the upper-left corner and tap an option. 1. From home, tap Apps > Calendar ...

  • Page 230: Share Calendar Events

    Share Calendar Events Once you've created a Calendar event, you can share it with others via a variety of methods. 1. From home, tap Apps > Calendar 2. Tap a date and then tap an event to see its details. Useful Apps and Features...
  • Page 231 3. From the event details screen, tap Share. 4. Choose a Share as option (Event file (VCS) or Text). 5. Select a sharing method and follow the prompts to send the Event information. Useful Apps and Features...

  • Page 232: Sync Calendars

    Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More > Manage calendars. Useful Apps and Features...

  • Page 233: Synchronize An Exchange Activesync Calendar

    3. Select sync options by tapping the ON/OFF switch next to each item.  The sync settings have been updated. Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone.

  • Page 234: Setting Date And Time

    Setting Date and Time Your phone automatically receives the current date and time from the wireless network. You can set the date by hand by overriding the default setting. 1. From home, tap Apps > Settings 2. Tap Date and time. Useful Apps and Features...

  • Page 235: Set Alarms

    Set available date and time options. To set the date and time, tap the ON/OFF switch to turn Automatic data and time off.  To select a time zone, tap the ON/OFF switch to turn Automatic time zone off.  ...
  • Page 236 2. Set the alarm options, including time, days, and repeat pattern. For more options, tap Options. 3. When finished, tap Save.  You will see the alarm icon in the status bar. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates. ●...

  • Page 237: World Clock

    World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock > World Clock. 2. Tap a city, and then tap Add city to add it to your list. 3.

  • Page 238: Timer

    3. Tap Start to begin the timer. Galaxy Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download Galaxy Apps. From home, tap Apps > Galaxy Apps ■...

  • Page 239: Gallery

    Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends.

  • Page 240: Google Hangouts

    Share: Share albums, pictures, or videos. • • Search: Search for a picture or video. For more information about using Gallery, see View Pictures and Videos Using Gallery, Edit Pictures, and Share Pictures and Videos. Google Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, as well as for video calling.
  • Page 241 2. Tap Add , and then tap New conversation. 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat.  A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears.

  • Page 242: Google Maps

    Hangouts Operations ● Ending a Video Chat: In the video chat window, tap Disabling Chat History: If you don’t want to keep chat history, in the chat window, tap ● More options > Turn history off. ● Delete Chat History: To delete all your chat history, in the chat window, tap More options >...
  • Page 243 2. Tap in the search box to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Useful Apps and Features...

  • Page 244: Google Play Books

    Google Maps Operations Viewing Current Location: From the Maps app, tap ● Obtain Useful Area Information for Current Location: Tap the Search field, enter the ● information you are looking for, and then tap a result to view it. View Traffic Information, Aerial Photos, Etc.: Tap Menu and then tap Traffic, Satellite, ●...

  • Page 245: Google Play Music

    Google Play Music The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and Computer.
  • Page 246 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Elapsed time Amount of time the song has been playing. Forward Play the next song. Music image/album name Display music images and album names (if available). Music list View current playlist or queue Music title/artist...
  • Page 247 Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Google > Play Music  The Play Music app opens to the Listen Now screen. 2. Tap Menu to view your library, playlists, or access Google Play Music online. 3.

  • Page 248: Google Play Newsstand

    Google Play Newsstand With Google Play Newsstand, discover more of the news and magazines you care about all in one app on your phone. Enjoy breaking news and in-depth articles featuring audio and video. From sports, business, cooking, entertainment, fashion and more it’s all in one place. From home, tap Apps >...
  • Page 249 If a description for Google Now appears, tap What can Google Now do? and read the  information. If you want to use Google Now, tap Get started, and then tap Yes, I’m in on the last page. 2. Type your search keywords and tap Search ...

  • Page 250: Use Google Voice Search

    Use Google Voice Search Use your voice to search instead of typing, with Google Voice Search. 1. From home, tap Apps > Google > Voice Search  The Voice Search window opens. 2. Speak your search terms.  Search results appear. Lookout Security Lookout Security provides mobile device-specific security features that are coupled with a minimal performance hit.

  • Page 251: Memo

    Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Samsung > Memo  The memo list appears. 2. Tap and enter your memo title and text. 3. Tap Save.  The memo is saved.

  • Page 252: Music

    Music The Music app plays music files. Use Music to browse your music library, play songs, and create playlists. You can also set songs as ringtones for incoming calls, or as alarm tones. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer.
  • Page 253 2. Scroll through the list and tap a song to begin. While playing music, use these controls: to pause playback. To start playback again, tap  to move to the previous song. Tap to move to the next song.  Tap the repeat button to control playback.

  • Page 254: Use Playlists

    Use Playlists Create playlists to group songs, so you can listen to them together. 1. From home, tap Apps > Music. 2. Tap the drop-down list in the upper left corner, tap Playlists, and then use these options: Tap an existing playlist to play its songs. ...

  • Page 255: My Files

    This application allows you to launch a file if the associated application is already on your phone. 1. From home, tap Apps > Samsung > My Files 2. Folders display, including: Recent files: View recently saved files.

  • Page 256: Onedrive

    Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a  Samsung account to set and save goals, and use other advanced S Health features.
  • Page 257 Pedometer: Count the number of steps you take. Tap Start to start counting. You can pause  counting and then tap Start to begin again. If you signed in to your Samsung account, you can set goals, track your progress, and share your results.

  • Page 258: S Voice

    You should also check with your doctor if you have symptoms suggestive of heart, lung, or other serious disease, such as: ● Pain or discomfort in your chest, neck, jaw, or arms during physical activity; ● Dizziness or loss of consciousness; ●...

  • Page 259: Video

    Note: You may have set up the S Voice wake-up command during the phone's setup screens. Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices).

  • Page 260: Voice Recorder

    Recording time will vary based on the available memory within the phone. Make a Voice Recording From home, tap Apps > Samsung > Voice Recorder Tap the drop-down list in the upper left corner to choose the appropriate recording mode: Standard: This recording mode picks up any sounds detected by the microphones.
  • Page 261 Play Back a Voice Recording 1. From home, Apps > Samsung > Voice Recorder 2. Tap Recordings 3. Tap a recording to play it back. 4. During playback, you have the following tools available: Repeat: Tap to repeat the recording once it reaches the end.

  • Page 262: Youtube

    Modify a Voice Recording 1. From home, tap Apps > Samsung > Voice Recorder 2. Tap Recordings , and then touch and hold on a recording to select it. 3. Tap More to display options: Share: Share the voice recording.

  • Page 263: 1Weather

    Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube ...

  • Page 264: Instagram

    2. If you have a Facebook account, enter your user id and password, and then tap Log in. – or – To create a new Facebook account, tap Sign Up for Facebook, tap Continue, and then follow the instructions.  You are signed in to Facebook. Instagram Capture and share photos and videos with your friends.

  • Page 265: Messaging Plus

    Messaging Plus Messaging Plus provides high quality video calling, group chat, and media sharing along with easy registration, a full emoji keyboard, and other convenient features. ■ From home, tap Apps > Messaging + Note: You can assign Messaging Plus as your phone’s default messaging app, or as a standalone IM app.

  • Page 266: Nextradio

    Samsung Milk Music Samsung Milk Music is a streaming radio service that offers a simple way to find the music that is right for you. With a library of over 13 million songs and 200+ stations, the interactive dial makes it easy to skim through stations, to find the perfect soundtrack for the moment.

  • Page 267: Samsung Pay

    Use Samsung Pay at your favorite places—it’s accepted nearly anywhere you can swipe a credit card or self-pay. Whether you’re stocking up the pantry, adding to your wardrobe or grabbing a cup of coffee, Samsung Pay is the only mobile payment system to work in 90% of U.S. retail locations, with more being added every day.

  • Page 268: Spotify

    Spotify Spotify gives you millions of songs at your fingertips. The artists you love, the latest hits, and new discoveries just for you. Hit play to stream anything you like. 1. From home, tap Apps > Spotify 2. Follow the prompts to update the app, and then log in to your Spotify account or sign up for a new account from your phone.

  • Page 269: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files Between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 270 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the larger end of the cable to the charger/accessory port at the bottom of the phone.  Insert the USB end of the cable into an available USB port on your computer. You may need ...

  • Page 271: Wi-Fi

    4. On your computer, navigate to the detected device (such as through the My Computer menu) and open it. 5. Select Phone for internal phone storage. 6. Select a folder (for example, Music for songs and albums) and copy files to it from your computer.
  • Page 272 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF switch again. ...
  • Page 273 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.  Your phone is connected to the Wi-Fi network. You will see in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the ...

  • Page 274: Wi-Fi Settings

    Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...
  • Page 275 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF switch again.  4. Tap More > Advanced.  The advanced Wi-Fi settings menu appears. 5.

  • Page 276: Disconnect Wi-Fi

    Disconnect Wi-Fi You may want to remove a connected Wi-Fi network. 1. From home, tap Apps > Settings 2. Tap Wi-Fi  The Wi-Fi settings menu appears. Connectivity...

  • Page 277: Wi-Fi Direct

    Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected and the network settings are removed. After “forgetting” an access point, you need to enter the correct password (and other network ...
  • Page 278 2. Tap Wi-Fi  The Wi-Fi settings menu appears. 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. Connectivity...
  • Page 279 4. Tap Wi-Fi Direct.  The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time.  5. If a device is found, tap the device entry to connect. If connected via Wi-Fi, you will see a confirmation. Follow the instructions. ...

  • Page 280: Bluetooth

    Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet.
  • Page 281 To enable Bluetooth: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Connectivity...

  • Page 282: Pair Bluetooth Devices

    3. Tap the ON/OFF switch to turn Bluetooth on.  Bluetooth is enabled. To disable Bluetooth, tap the ON/OFF switch again.  Tip: You can also turn Bluetooth on or off with the Quick settings button in the notification panel. Drag the status bar down to display the notification panel and then tap Bluetooth to turn Bluetooth on or off.
  • Page 283 To pair Bluetooth devices: 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Nearby devices that are visible or discoverable appear in the “Available devices” list.  If a target device is not detected, tap Scan to search again. ...
  • Page 284 3. Tap a device from the “Available devices” list, and follow the instructions to pair with the device. Methods to accept a Bluetooth connection differ depending on the device used.  The Bluetooth device is paired to your phone. Unpairing from a Paired Device 1.

  • Page 285: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.

  • Page 286: Share Information Using Bluetooth

    The pairing and connection status is displayed below the device’s name in the Bluetooth devices section. When the device is connected to your phone, the Bluetooth connected icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls.
  • Page 287 2. Tap a contact to send. Tap More > Share name card > Bluetooth. Connectivity...

  • Page 288: Receiving Data Via Bluetooth

    4. Tap a paired device to receive the data.  The contact information is sent. If you see a message to confirm, follow the instructions.  Receiving Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to send information. 1.
  • Page 289 • For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) • For a vCard contact file, received contacts are stored in the Contacts list. Connectivity...

  • Page 290: Sprint Worldwide Wireless Service

    Sprint Worldwide Wireless Service With your phone and global roaming service from Sprint Worldwide Wireless Service, you can make phone calls and use wireless data services around the globe on compatible CDMA and GSM/UMTS networks. For a country-specific travel guide, select your phone and destination from sprint.com/traveltips. Get Information for Sprint Worldwide Service View contact information for Sprint Worldwide.

  • Page 291: Set Network Mode Options

    1. Insert the removal tool into the hole on the SIM tray, and push until the tray pops out. 2. Place the SIM card on the tray, and slide the tray back into the slot. Caution: Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown.

  • Page 292: Make And Receive Worldwide Calls

    Make and Receive Worldwide Calls When travelling on international networks, you can place and answer calls as you would on the Sprint network (see Place and Answer Calls), although some additional instructions may be required to place a call. Some features and services are not available in all countries. For more information on services that are available while roaming, visit sprint.com/sww.

  • Page 293: Set Up Your Voicemail Access Number For International Use

    ● If you hear the message “Please enter the number of the subscriber you wish to call,” enter your 10-digit wireless phone number. Set Up Your Voicemail Access Number for International Use To simplify accessing your Sprint Voicemail while travelling, you can set up your voicemail access number as a Contacts entry.

  • Page 294: International Data Roaming

    International Data Roaming Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when travelling in countries in which Sprint offers data service. Data services are available on both CDMA and GSM/UMTS networks. Check sprint.com/sww to determine the services available where you are travelling.

  • Page 295: International Roaming Status Messages

    International Roaming Status Messages You may receive status messages under certain conditions. Before contacting Sprint Worldwide Customer Support, note the message, numeric code, and the conditions under which it appeared. The following table lists and describes the status messages. Status Messages Message Description Number Not in Service The number that you entered is not valid.

  • Page 296: Contact Sprint For Assistance With International Service

    Status Messages Message Description You have entered an incorrect SIM PIN number. You have only three attempts to enter your PIN. After a third unsuccessful attempt, your phone will be locked and you will have to call Sprint Customer Wrong PIN Service to have it unlocked.
  • Page 297 While traveling outside the United States: ● In GSM mode: Touch and hold , and then dial 1-817-698-4199. ● In CDMA mode: Enter the country code, and then dial 1-817-698-4199. There is no charge for this call from your wireless phone. From a landline phone when outside the United States: Sprint Worldwide Customer Support can be reached from a landline phone at 1-817-698-4199.

  • Page 298: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the Home screen, tap App > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage.
  • Page 299 Set accessibility options such as screen magnification, hearing aid Accessibility compatibility, etc. Accounts Set up accounts such as Samsung, Google, and more. Set up backup options for your phone, as well as resetting the phone to its Backup and reset factory defaults.

  • Page 300: Access Settings

    Access Settings From home, tap Apps > Settings ■ – or – Slide the status bar down to open the notification panel, and then tap Settings  The settings menu opens. Configure Settings At the top of the main settings menu is a section of Quick settings. You can include up to nine primary settings options in the Quick settings menu.
  • Page 301 To customize Quick settings: From home, tap Apps > Settings 2. Tap Edit. 3. Check or uncheck options to include in Quick settings. The counter at the top right corner indicates how many items have been selected out of the maximum of 9. 4.

  • Page 302: Wi-Fi Calling Settings

    Wi-Fi Calling Settings Wi-Fi Calling uses Wi-Fi networks to help improve voice and data coverage. It sends and receives calls and text messages over a Wi-Fi network and may offer better coverage in buildings and areas of poor cellular reception. 1.
  • Page 303 If Wi-Fi calling is enabled and you are not in range of a saved Wi-Fi network, you'll see the  Wi-Fi Calling disconnected icon in the status bar. Disable Wi-Fi Calling From home, tap Apps > Settings 2. Tap Wi-Fi Calling and then tap the ON/OFF switch to turn Wi-Fi Calling off.

  • Page 304: Wi-Fi Settings Menu

    Wi-Fi Settings Menu The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about using Wi-Fi, see Wi-Fi. 1. From home, tap Apps >...
  • Page 305 3. Tap the ON/OFF switch to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF switch again.  4. Tap a Wi-Fi network, enter the password, and tap Connect. ...
  • Page 306 Connect to a Wi-Fi Network via WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap More > WPS push button. 2.

  • Page 307: Bluetooth Settings

    Bluetooth Settings Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. 1. From home, tap Apps > Settings 2. Tap Bluetooth  The Bluetooth settings open. Settings...
  • Page 308 Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap the ON/OFF switch to enable. When enabled, confirmation appears for your phone to be discoverable by other devices.  Follow the instructions. ● Pairing Bluetooth Devices: Make sure the other devices are set to be discovered. From Bluetooth settings, tap the device name in “Available devices”...

  • Page 309: Hotspot Settings

    Hotspot Settings Use the Hotspot feature to share your phone’s data connection with other devices via Wi-Fi. Note: Using the Hotspot feature consumes battery power and uses data services Turn Hotspot On or Off To conserve battery life, turn Hotspot on when you need it and turn it off when you are finished. You can control Hotspot from Settings.

  • Page 310: Configure Hotspot

    3. Tap the ON/OFF switch to turn Hotspot on or off. Note: Turning on Hotspot will turn off Wi-Fi. Configure Hotspot Set up Hotspot to your preferences. 1. From home, tap Apps > Settings 2. Tap Hotspot Settings...
  • Page 311 3. Tap More to set these options: Configure Hotspot:  • Network name: View and change the name of your mobile hotspot. • Hide my device: When enabled, your mobile hotspot is not visible to other Wi-Fi devices during a scan. Other devices can still connect to your mobile hotspot, but will have to set up the connection manually with your Network SSID and Password.

  • Page 312: Allowed Devices

    Allowed Devices Control whether devices can connect to your Mobile Hotspot with the Allowed devices list. After you add devices to the list, they can scan for your phone and connect using your phone’s Hotspot name and password. Note: Using the Hotspot feature consumes battery power and uses data services. 1.

  • Page 313: Airplane Mode

    4. Tap Add, and then enter the other device’s Device name and MAC address. Consult the other device’s settings to find these details. 5. Tap OK to add the device to the Allowed devices list. Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet.
  • Page 314 2. Tap Airplane mode 3. Tap the ON/OFF switch to enable Airplane mode. Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode), or though the Power/Lock key (press and hold the Power/Lock key and then tap Airplane mode).

  • Page 315: Data Usage Settings

    Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings 2. Tap Data usage  The data usage window opens. Settings...
  • Page 316 Data Usage Settings Operations ● Enable Mobile Data: Tap the ON/OFF switch next to Mobile data. ● Enable Restrictions on Mobile Data Usage: Tap the ON/OFF switch next to Limit mobile data usage, and then drag the horizontal limit slider up or down to set the data usage limit. This setting is available when Mobile data is enabled.

  • Page 317: Mobile Networks Settings

    Mobile Networks Settings The Mobile networks settings menu allows you to configure your mobile network connections. Set options for network selection and data service. 1. From home, tap Apps > Settings 2. Tap Mobile networks Settings...
  • Page 318 3. Configure options: Network mode: Choose a preferred network mode. Available options depend on your  phone’s features, but may include: CDMA, LTE/CDMA, GSM/UMTS, and Automatic (the recommended setting). Data roaming: When you are outside your home network area, your phone can still connect ...

  • Page 319: Nfc And Payment

    NFC and Payment NFC and payment uses the Near-Field Communication (NFC) feature of your phone. You can send information using NFC, including payment through mobile payment services at businesses that support this function. Access NFC and Payment 1. From home, tap Apps >...
  • Page 320 Enable NFC and Android Beam 1. From home, tap Apps > Settings > NFC and payment 2. Tap NFC. Settings...
  • Page 321 3. Tap the ON/OFF switch to enable NFC. 4. Tap Android Beam. Settings...
  • Page 322 5. Tap the ON/OFF switch to enable Android Beam.  NFC and Android Beam are enabled. Tap and Pay With your phone and a payment app, you can use your phone to pay for items by tapping it to an item at the point-of-purchase.

  • Page 323: More Connection Settings

    2. Tap Tap and pay.  Tap and pay payment apps you have installed are display. Available options depend on the payment app(s) you have set up on your phone.  More Connection Settings The More connection settings menu provides access to additional network options, such as default messaging app, VPN, mobile networks, and printers (if available).
  • Page 324 Access More Connection Options 1. From home, tap Apps > Settings 2. Tap More connection settings 3. Set items.  Your settings are saved and implemented. Settings...

  • Page 325: Tethering Settings

    Tethering Settings Use Tethering to share your device’s Internet connection with a computer that connects to your device via USB cable or by Bluetooth. Note: Using the tethering feature consumes battery power and uses data services. 1. From home, tap Apps >...

  • Page 326: Printing

    Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add a Printer Before you can print to a printer, you must add and set it up on your phone. You’ll need to know the IP address of the printer;...

  • Page 327: Mirrorlink

    3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer.
  • Page 328 2. From home, tap Apps > Settings > More connection settings > MirrorLink. 3. Tap Connect to vehicle via USB. Settings...

  • Page 329: Virtual Private Networks (Vpn)

    Virtual Private Networks (VPN) From your phone, you can add, set up, and manage virtual private networks (VPNs) that allow you to connect and access resources inside a secured local network, such as your corporate network. Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network.
  • Page 330 2. Tap Screen lock type > Password. Note: For credential storage, you can also use Pattern, PIN, or Fingerprints screen lock types. See Screen Lock. 3. Enter a new password (at least eight characters without any spaces) for the credential storage, scroll down and confirm the password, and then tap OK.
  • Page 331 5. On the Lock screen and security window, tap Other security settings. 6. Tap Trust agents, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this.

  • Page 332: Add A Vpn Connection

    Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone. 1. From home, tap Apps > Settings 2. Tap More connection settings > VPN.  The VPN settings window appears. Settings...
  • Page 333 3. Tap Add VPN, and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and  advanced options. Set up all options according to the security details you have obtained from your network ...
  • Page 334 2. Tap More connection settings > VPN.  The VPN settings window appears. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. Settings...

  • Page 335: Disconnect From A Vpn

    2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area.  3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1.
  • Page 336 2. Tap the VPN connection to display the VPN connection window. 3. Tap Disconnect to disconnect from the VPN.  Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in ...

  • Page 337: Default Messaging App Settings

    Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.

  • Page 338: Sounds And Notifications Settings

    3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts or Messaging Plus), you will not be able to use the standard Messages app unless you restore it as the default messaging app.

  • Page 339: Sound Mode

    Sound Mode You can switch between sound modes, while preserving the individual sound settings you’ve made. Note: Sound modes are also available from the Device options menu. Press and hold the Power/Lock key, and then choose Mute, Vibrate, or Sound from the Device options. 1.

  • Page 340: Volume

    Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media. Note: You can also set System volume from the Home screen by pressing the Volume key. 1. From home, tap Apps > Settings >...

  • Page 341: Ringtones And Sounds

    Notifications  System  Ringtones and Sounds Choose a ringtone for incoming calls. 1. From home, tap Apps > Settings > Sounds and notifications 2. Tap Ringtones and sounds for options: Ringtone: Select a default ringtone.  Default notification sound: Choose a default sound for notifications. ...

  • Page 342: Vibrations

    Messages notifications: Tones play and/or the phone vibrates when new messages arrives.  Calendar notifications: Tones play and/or the phone vibrates to remind you of events.  Email notifications: Tones play and/or the phone vibrates when new emails arrive.  Touch sounds: Tones play when you tap the screen to make selections.

  • Page 343: Sound Quality And Effects

    2. Tap Vibrations for options: Vibration intensity: Choose the intensity of vibrations.  Vibration pattern. Select a vibration pattern, or create a new one.  Vibrate when ringing: The phone vibrates when ringing.  Vibration feedback: The phone vibrates when soft keys are tapped and for certain software ...

  • Page 344: Notifications

    2. Tap Sound quality and effects for options: Adapt Sound: Find the best sound quality for you and use it during calls and while playing  music or videos. UHQ Upscaler: Enhance the sound quality of music and videos when wearing compatible ...

  • Page 345: Display Settings

    Display Settings Adjusting your phone’s display and wallpaper settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness Set the display brightness.
  • Page 346 2. Tap Display 3. Set your display options: Brightness: Set the screen brightness, or set the brightness level to Auto.  Font: Choose the default font.  Screen timeout: Turn the screen off after a set amount of time.  Smart stay: Keep the screen on while you are looking at it.

  • Page 347: Edge Screen Settings

    Edge Screen Settings Manage the panels that display on the Edge screen, including your own custom panels, and set up night mode. 1. From home, tap Apps > Settings > Edge screen – or – Swipe upward on the Edge screen and tap Settings 2.

  • Page 348: Motions And Gestures

    Edge lighting: Set the Edge screen to light up when you receive calls or notifications  while the device is turned over. If People edge is on, the indicator color will depend on your My people settings (set under People edge). People edge: Add contacts to your My people list and assign them to different notification ...
  • Page 349 2. Tap Motions and gestures . You can swipe through the screens at the top to read about each motion and gesture. 3. Tap the ON/OFF switch to turn a feature on. When a feature is on, tap the feature name to configure options: Direct call: Call the contact whose call log, message, or contact details are currently on the ...

  • Page 350: Applications Settings

    Applications Settings View information and configure settings for all apps on your phone. The Application manager and Default applications menus are located here. Access Applications Settings 1. From home, tap Apps > Settings 2. Tap Applications Settings...

  • Page 351: Application Manager

    3. Scroll down to Application settings to see all of the pre-loaded apps. Tap on an app to view and configure its settings. Application Manager Check installed applications and running applications. Items that can be checked in the Application manager are as follows. Apps Setting Description Downloaded...
  • Page 352 Access the Application Manager 1. From home, tap Apps > Settings > Applications 2. Tap Application manager. 3. Tap items to view details.  Check your application settings condition and access additional options. Note: Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more.

  • Page 353: Default Applications

    Default Applications Set or clear default applications for certain built-in features of the phone. 1. From home, tap Apps > Settings > Applications 2. Tap Default applications. 3. Tap each default setting to see what services or applications are available to set as the default. Home: Choose a default Home screen mode.

  • Page 354: Calendar Settings

    Note: If you choose a default messaging app other than Messages (Google Hangouts or Messaging+ for example), you will not be able to use the Messages app unless you restore it as the default messaging app. For details, see Default Messaging App Settings.

  • Page 355: Camera Settings

    Hide declined events: When enabled, events for which you declined the invitation are not  shown on the calendar. 7-day weather forecast: When enabled, weather information from AccuWeather.com  displays on the calendar. Notification:  Notification sound: Choose a sound for calendar event notifications. •...
  • Page 356 2. Tap Camera to configure these options: Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the  camera is moving (rear camera only). Grid lines: Display viewfinder grid lines to help composition when selecting subjects.  Location tags: Attach a GPS location tag to the photo.

  • Page 357: Contacts Settings

    Contacts Settings Configure options for contacts stored on your phone. Tip: You can also access Contacts Settings from the Contacts app. From home, tap Contacts > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Contacts to configure options: Import/Export contacts: Import contacts from your phone’s internal memory and export ...

  • Page 358: Email Settings

    Move device contacts to: Move contacts saved on your device to your Google or Samsung  accounts. Contacts to display: Choose contacts to display in Contacts. You can choose only contacts  from your phone’s memory, or from an account, or choose other sources. You can also create a customized list of contacts to display.
  • Page 359 2. Tap Email to configure options. General email settings, which affect all email accounts, include: Manage accounts: Configure options for specific accounts. Available settings depend on the  type of account. Add account: Add additional email accounts.  View as: View emails in Standard format, or as Conversations. ...
  • Page 360 1. From home, tap Apps > Settings > Applications 2. Tap Email, and then tap an account to set its options. Individual email account settings may vary; see your service provider for details. Common settings include: Sync settings: Configure options for synchronizing your phone with your account: ...
  • Page 361 Auto download attachments: Choose whether the phone automatically downloads • email attachments when you are connected to Wi-Fi. You might use this option to control how and whether you use your plan’s data services to download attachments. • Auto resend times: Choose the number of times the phone attempts to resend an email after a delivery failure.

  • Page 362: Internet Settings

    Internet Settings Configure Internet settings, to customize the browser to your preferences. Tip: You can also access Internet settings from the Internet app. From home, tap Internet > More > Settings. 1. From home, tap Apps > Settings > Applications 2.

  • Page 363: Messages Settings

    Manual zoom: Override website requests to control zoom level  Privacy: Choose options related to privacy.  Advanced: Choose settings to control how the browser treats content.  Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications.
  • Page 364 2. Tap Messages to configure settings: Enhanced messaging: Enable enhanced messaging with other S 6 users. See Send an  Enhanced Message. Notifications: When turned on, notifications for new messages display in the status bar. Tap  the ON/OFF switch to turn the setting on, and then configure options: •...
  • Page 365 More settings > Multimedia messages:  • Group conversation: Control how messages to multiple recipients are handled. When enabled, a single message is sent to multiple recipients. When disabled, a separate message is sent to each recipient. • Auto retrieve: Choose whether message attachment(s) are automatically downloaded when you display a multimedia message.

  • Page 366: Music Settings

    Music Settings Set options for the Music application. Tip: You can also access Music settings from the Music app. From home, tap Apps > Music > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Music to configure settings: Play speed: Touch and drag the slider to set the default speed for music playback.

  • Page 367: Phone Settings

    Phone Settings Configure options for calling with your phone. Tip: You can also access Phone settings from the Phone app. From home, tap Phone > More > Settings. 1. From home, tap Apps > Settings > Applications 2. Tap Phone to configure options: Swipe to call or send messages: Make calls or send messages by swiping right or left ...
  • Page 368 Call rejection: Create and manage a list of phone numbers, to have your phone  automatically reject calls you receive from those numbers. Auto reject list: Enter telephone numbers, to reject calls from the numbers when Auto • reject mode is turned on. •...

  • Page 369: S Voice Settings

    More settings: Settings for TTY and Hearing Aids are located in this option.  • TTY mode: A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone.
  • Page 370 2. Tap S Voice to configure options: Voice wake-up: When turned on, you can launch S Voice by speaking a wake-up command.  Wake up in secured lock: Make calls, take pictures, play music, or perform tasks via  S Voice using voice commands without unlocking your phone. Language: Choose a language to use for S Voice.

  • Page 371: Weather Settings

    Weather Settings Configure weather settings for use with the Edge screen, the Lock screen, and the Calendar app. 1. From home, tap Apps > Settings > Applications 2. Tap Weather to configure options: Unit: Select Celsius or Fahrenheit.  Auto refresh: Choose how often weather information is updated. ...

  • Page 372: Wallpaper

    Edge screen: Show weather information on the Edge screen.  Lock screen: Show weather information on the Lock screen.  Calendar: Show weather information in the Calendar app.  Wallpaper You can change the wallpaper for the Home and Lock screens. Change the Wallpaper 1.
  • Page 373 2. Tap Home screen to open the drop-down list. Select the screens for which you want to change the wallpaper. 3. Tap a wallpaper to preview it. 4. Tap Set as wallpaper to set the selected wallpaper for the screen or screens. If you've selected an image from Gallery, tap Done to apply it as wallpaper.

  • Page 374: Themes

    Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. Change the Theme 1. From home, tap Apps > Settings > Themes – or – Touch and hold an empty area on a Home screen, and then tap Themes. 2.

  • Page 375: Lock Screen And Security Settings

    4. To download a theme, tap the theme, and then tap Download. 5. To apply a theme, tap the theme, and then tap Apply.  Your theme is changed. Lock Screen and Security Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen.

  • Page 376: Screen Lock

    Access Lock Screen and Security Options From home, tap Apps > Settings > Lock screen and security ■  The Lock screen and security menu opens. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, enter the correct password, or scan your fingerprint to unlock the phone’s control keys, buttons, and touchscreen.
  • Page 377 Access Screen Lock Settings 1. From home, tap Apps > Settings > Lock screen and security  The Lock screen and security menu opens. 2. Tap Screen lock type.  The Screen lock settings menu opens. Settings...
  • Page 378 Use Swipe to Unlock the Screen ■ From the Screen lock type menu, tap Swipe to save the setting.  The screen lock is set. Use a Screen Unlock Pattern 1. From the Screen lock type menu, tap Pattern. Settings...
  • Page 379 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished.  The phone records the pattern. 3. Tap Continue. 4. When prompted, draw the screen unlock pattern again, and then tap Confirm. ...
  • Page 380 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be ...

  • Page 381: Use A Screen Unlock Password

    Use a Screen Unlock PIN 1. From the Screen lock type menu, tap PIN. 2. Enter a PIN, tap Continue, re-enter your PIN, and tap OK to save the setting.  The screen lock is set If you fail to enter the correct PIN after five attempts, you will be prompted to wait for 30 ...
  • Page 382 2. Enter a password, tap Continue, and then enter your password again to confirm it.  The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 ...

  • Page 383: Disable The Screen Lock

    Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings > Lock screen and security  The Lock screen and security menu opens. 2. Tap Screen lock type. ...

  • Page 384: Privacy And Safety

    4. Tap None.  The screen lock is disabled. Privacy and Safety Privacy and safety features include locating methods and emergency messaging. The following settings are available. Privacy and Safety Setting Description Select the method used to estimate your location. You can also view the Location apps that have requested your location and review their history logs.

  • Page 385: Private Mode

    Access Privacy and Safety Settings From home, tap Apps > Settings > Privacy and safety ■  The Privacy and safety menu opens. Private Mode Private mode allows you to hide and protect content you want to keep private using supported apps. You must configure a security lock to use Private mode.

  • Page 386: Report Diagnostic Info

    2. Tap the ON/OFF switch to turn on Private mode. 3. Follow the prompts to set security for Private mode. Report Diagnostic Info You can choose to enable reporting of diagnostic info when your phone experiences technical problems. Enable Report Diagnostic Info 1.

  • Page 387: Send Sos Message

    Send SOS Message Enable SOS messages to quickly send an alert to your emergency contacts by pressing the Power/Lock key three times. Configure SOS Messages 1. From home, tap Apps > Settings > Privacy and safety > Send SOS messages. 2.

  • Page 388: Location Settings

    Location Settings Your Location services settings menu lets you select how your phone determines its location (using the wireless networks, GPS satellites, both, or neither). Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services.
  • Page 389 3. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled. If you see a confirmation, follow the instructions to connect.  Changing Location Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method.
  • Page 390 2. Tap Location. 3. Tap Locating method. 4. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.  Your phone’s locating method is set. Settings...

  • Page 391: Accessibility Settings

    Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Vision Configure accessibility features for vision. Hearing Configure accessibility features for hearing and sounds. Configure accessibility features for handling and interactions with the Dexterity and interaction phone.

  • Page 392: Vision Accessibility Settings

    Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility 2. Set available accessibility options.  Your accessibility settings are applied and saved. Vision Accessibility Settings Your phone offers many features to assist users who are blind or low-vision. 1.
  • Page 393 2. Tap Vision to configure options: Voice Assistant: Enable the Voice Assistant feature and configure options. When Voice  Assistant is on, your phone speaks descriptions of items you tap or activate on your phone, to help blind and low-vision users. When Voice Assistant is turned on, you may need to use a double-tap to select items, because a single tap is used to trigger Voice Assistant.

  • Page 394: Hearing Accessibility Settings

    Accessibility shortcut: Quickly turns on accessibility features by pressing and holding the  Power/Lock key until you hear a sound or feel a vibration, and then pressing and holding with two fingers until you hear an audio confirmation. Text-to-speech options: Configure options for converting text to speech. ...

  • Page 395: Dexterity And Interaction Settings

    Samsung subtitles (CC): Displays Samsung subtitles where available. Tap the ON/OFF  switch to turn the option on or off, and then tap Samsung subtitles to configure options. Google subtitles (CC): Displays Google subtitles where available. Tap the ON/OFF switch ...
  • Page 396 2. Tap Dexterity and interaction to configure options: Universal switch: Use customizable switches to interact with your phone and to select items  on the screen. Set your personal interaction method by connecting eternal accessories, tapping the screen, or using the front camera to detect the rotation of your head, the opening of your mouth, and the blinking of your eyes.

  • Page 397: Configure Other Accessibility Settings

    Gesture wake up: Move your hand over the screen to turn it on, if the phone is face up on a  stable surface. Press and hold delay: Choose how long your phone waits during a tap and hold gesture on ...

  • Page 398: Add Accounts

    Single tap mode: When enabled, you can use a single tap to dismiss or snooze alarms,  notifications and alerts, and answer or reject calls. Manage accessibility: Choose settings for exporting, updating, and sharing the accessibility  settings as a file. Note: Additional accessibility services you have installed are displayed under the Services heading.

  • Page 399: Manage Existing Accounts

    2. Tap Add account.  An Add account window appears. 3. Tap an account type and then follow the instructions to add the required account information.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps >...

  • Page 400: Backup And Reset

    Your phone’s Backup and reset menu lets you back up your phone’s data and settings to Google servers before resetting your phone to the original factory settings. The Factory data reset erases all data from the phone’s application storage, including: ● Your Samsung account ● Your Google Account ●...
  • Page 401 Samsung account. When reinstalling an application, backed up settings and data will be Restore restored from your Samsung account. Backup account Select the Google Account used to back up data. Enable backup for application data, Wi-Fi passwords, and other settings Back up my data to your Google Account.
  • Page 402 Access Backup and Reset Options 1. From home, tap Apps > Settings 2. Tap Backup and Reset  The Backup and reset menu opens. 3. Set options.  The backup and reset settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. ...

  • Page 403: Factory Data Reset

    When a device is factory reset, the device will not be able to be setup without the user entering the Google Account associated with the device. Caution: You should remove your Google Account before shipping your device to Samsung or any other service provider for service and before resetting the device to factory settings.
  • Page 404 3. Read the factory data reset information page and tap Reset device. 4. Tap Delete all.  Your phone will power down and reset itself, which may take up to 10 minutes. Once the phone has reset, it will run through the Hands Free Activation and update ...

  • Page 405: Language And Input Settings

    Set the language for your display and menus. Default keyboard Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Voice input Set your voice search options.
  • Page 406 Set Input Method: From the Language and input setting menu, tap Default keyboard and  then tap an input method. Set Samsung Keyboard Options: From the Language and input settings menu, tap  Samsung keyboard and configure your keyboard options.

  • Page 407: Battery Settings

    Set Voice Input When Using Voice Search: From the Language and input settings menu,  tap Voice input, tap a settings option, and follow the instructions. Set Output for Text-to-Speech: From the Language and input settings menu, tap Text-to-  speech options, tap a settings option, and follow the instructions.
  • Page 408 2. Tap Battery 3. Tap Display battery percentage to show the percentage of battery charge remaining on the status bar. 4. Tap items to view details.  Check your battery condition and access additional options. Settings...

  • Page 409: Power Saving Mode

    Power Saving Mode Save battery power by activating Power saving mode, which reduces or turns off certain features to decrease battery consumption. Turn On Power Saving Mode 1. From home, tap Apps > Settings > Battery 2. Tap Power saving mode. 3.

  • Page 410: Ultra Power Saving Mode

    Ultra Power Saving Mode Conserve power and extend your phone’s battery life by using a minimal Home screen layout, limiting the number of usable apps, turning off mobile data when the screen is off, and turning off connectivity features such as Wi-Fi and Bluetooth. Turn On Ultra Power Saving Mode 1.

  • Page 411: Storage Settings

    Turn Off Ultra Power Saving Mode ■ From home, tap More > Turn off Ultra power saving mode.  The phone returns to normal power mode. Storage Settings The Storage settings menu lets you manage internal storage on your phone. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device...
  • Page 412 Access Storage Settings 1. From home, tap Apps > Settings > Storage 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...

  • Page 413: Date And Time Settings

    Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...

  • Page 414: Help

    2. Tap Date and time 3. Set available date and time options.  Your date and time settings are applied and saved. Help The Help menu provides tips and guidelines to help you use your phone. Access Help 1. From home, tap Apps >...

  • Page 415: Activate This Device

    2. Tap on a topic to view its contents. 3. Tap Search to search for a topic. Activate This Device The Activate this device menu lets you activate a new phone or use additional self-service options such as checking the status of an in-service phone. 1.

  • Page 416: System Update

    3. Follow the prompts to activate your phone or review your summary.  Your phone activates. If already activated on an account, you will see a usage and plan summary. System Update The System Update menu provides settings for keeping your phone up-to-date with the latest software. Access System Update ■...

  • Page 417: About Device

    About Device The About device menu lets you access important phone information, search for and apply updates, and view legal and safety information. About Device Overview The following About device items may be reviewed or set: About Device Item Description Software version Check your current software version.
  • Page 418 Access About Device Options 1. From home, tap Apps > Settings 2. Tap About device 3. Select or view available options.  Your phone information is displayed. Settings...

  • Page 419: Copyright Information

    For more information, please call 1-800-SAMSUNG (726-7864). Intellectual Property All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to Samsung and protected under federal...

  • Page 420: Samsung Knox

    Samsung KNOX ™ Samsung KNOX is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about KNOX, please refer to: samsung.com/us/knox. [030115] Samsung Electronics America (SEA), Inc.

  • Page 421: Legal Information

    Full written terms and detailed information about the warranty and obtaining service are available on the device at: Settings > About device > Legal Information > Samsung legal or you may access the online version of the Health/Safety and Warranty guide for your device at: English: samsung.com/us/Legal/Phone-HSGuide...

  • Page 422: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Sprint Account Information and Help Find out about account passwords and information about managing your account and finding help. Sprint Account Passwords You will need to create passwords to protect access to your personal account information, your voicemail account, and your data services account.

  • Page 423: Sprint Support Services

    ● Shop for the latest Sprint phones. ● View available Sprint service plans and options. ● Learn more about data services and other products like games, ringtones, screen savers, and more. From Your Sprint Phone 1. From home, tap Phone >...
  • Page 424 Index 1Weather, 252 History, 180 3-way Calling, 107 Launch connection, 178 4G, 173 Settings, 183 About Device, 406 Windows, 182 Accessibility Settings, 380 Calculator, 213 Accessory Port, 5 Calendar, 215 Accounts Add event, 215 Add new, 387 Settings, 343, 344 Manage, 388 Sync, 221 Settings, 387...
  • Page 425 Profile sharing, 124 Transfer between phone and computer, 258 Save a phone number, 116 Finger Scanner Settings, 346 Fingerprint Screen Lock, 371 Share, 123 Flash, 4 Data Services, 173 Flick, 11 Password, 411 Folders, 82 Status indicators, 177 Galaxy Apps, 227 User name, 174 Gallery, 191, 228 Data Usage Settings, 304...
  • Page 426 International Dialing, 358 OneNote, 245 Internet, 129 People Edge, 22 Settings, 351 Phone Keyboard Dialer, 85 Samsung, 39 Phone Calls, 83 Language Settings, 394 Answer, 87 Location Emergency numbers, 86 GPS satellites, 377 Using Call Logs, 94 Wireless networks, 377...
  • Page 427 Storage S Health, 245 Settings, 400 S Voice, 247 Swipe, 10 Settings, 358, 360 System Update, 405 Samsung Keyboard, 39 Tap, 9 Samsung Pay, 256 Tap and Pay, 311 Samsung+, 255 Tethering Settings, 314 Save a Phone Number, 116 Text Editing, 41...
  • Page 428 Record video, 189 Voicemail Videos Display name, 104 Record, 189 Greeting, 104 Share via Bluetooth, 204 International, 281 Share via messaging, 203 Password, 411 Share via YouTube, 207 Settings, 358 Virtual Private Networks (VPN), 318 Setup, 96 Add connection, 321 Volume, 327, 329 Secure credential storage, 318 Key, 5...

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