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NEC Express 320Lc User Manual

Nec corporation server user's guide
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N8800-063E/064E
NEC Express5800/320Lc/320Lc-R
User's Guide (Setup)
1st Edition
12-2004
856-124610-001-A

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  • Page 1 N8800-063E/064E NEC Express5800/320Lc/320Lc-R User's Guide (Setup) 1st Edition 12-2004 856-124610-001-A...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3 Keep this User's Guide handy for quick reference when necessary. To use NEC Express5800 Series safely, follow the instructions in this User's Guide. This guide explains components that pose a danger, types of dangers caused by failing to follow the instructions, and actions taken to prevent them;...
  • Page 4 Do not disassemble, repair, or modify the equipment. There is a risk of an electric shock or fire. Mandatory actions Unplug the server. There is a risk of an electric shock or fire. Indicates a general action to take that is not defined herein. Make sure to follow the instructions.
  • Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 6 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damage arising from the use of this manual regardless of (4) above.
  • Page 7 “high performance,” “scalability,” and “general versatility” provided by NEC Express5800 series. In the event of trouble, its dual configuration will allow the system to instantaneously isolate the failed parts to assure non-stop running; operation will be moved smoothly from one module to the other, minimizing damage to it.

  • Page 8: About This User's Guide

    About This User’s Guide This User's Guide helps a user to properly setup and use the product. Consult this guide when you set up the product. Keep this manual and the separate volume of User’s Guide handy. This User's Guide is intended for users who have a good knowledge on the basic use of Windows operating systems and general I/O devices such as a keyboard and mouse.

  • Page 9: Additional Symbols

    The following symbols are used throughout this User's Guide in addition to the caution symbols described at the beginning. Important points or instructions to keep in mind when using the IMPORTANT: server or software CHECK: Something you need to make sure when using the server or software TIPS: Helpful information, something useful to know...

  • Page 10: Table Of Contents

    Unpackaging ...1-16 Accessories ...1-16 Main unit...1-16 CHAPTER 2 ABOUT OPERATING SYSTEM ... 2-1 Installing Windows Server 2003...2-2 About OS installation...2-2 CHAPTER 3 INSTALLING SERVER... 3-1 Installation ...3-2 Tower Model...3-2 Installation of Rack-mount Model ...3-5 Connection ...3-8 CHAPTER 4 WINDOWS SETUP... 4-1 ft series Setup...4-2...
  • Page 11 Step 7: Update Software ...4-43 Step 8: Connect and Configure Options ...4-43 Step 9: Create Volume...4-44 Step 10: Set Network for NEC ESMPRO Agent ...4-45 Step 11: Enable Boot Monitoring Function ...4-47 Step 12: Set up Failure Management ...4-48 Set Memory Dump (Debug Information) ...4-48 Set Dr.
  • Page 12 System Repair...6-2 Preparation ...6-2 Starting up Recovery Console...6-4 Updating the System ...6-9 Troubleshooting...6-20 Problems with NEC EXPRESSBUILDER ...6-20 Problems with Windows Setup ...6-21 Problems with NEC ESMPRO Setup ...6-23 Problems with System Repair ...6-24...

  • Page 13: Chapter 1 Before Using

    Chapter 1 Before Using This chapter includes information necessary for proper and safe operation of the server, the main unit and its accessories. Go through this chapter before you start setup of the product.

  • Page 14: Notes For Safe Handling

    Warning labels are placed in certain parts of the system so that the user stays alert to possible risks (Do not remove or damage these labels). If some label is missing, about to peel off, or illegible, contact your sales agent. The figures below show locations of the labels on the server. Tower Model Label B...

  • Page 15: Before Using

    Before Using 1-3 Label A Label B Label D Label C Label E...
  • Page 16 1-4 Before Using Rack-mount Model Label A Label B Label B Label C Label C Label D Label E Label D Label E...
  • Page 17 Label A 为防止触电及火灾，关于模块/线缆的安装/拆卸，请参考操作说明书。 Label B 请小心不要夹住或碰伤手指。 设备运行时以及刚切断电源后，硬盘表面温度会很高，请一定注意。 对 CPU 模块、PCI 模块、电源模块以外的部件进行维护时，为防止触电，请拔下所有电源线和外接线缆。 有的部件可能会达到高温，请注意待其冷却之后再接触。 请一定注意不要把螺丝掉落在主机内部，否则可能会引起火灾。 Label C Label D 只 有 维 护 员 方 可 对 本 设 备 进 行 拆 卸 , 否 则 可 能 会 引 起 触 电 等 事 故 。 Label E...
  • Page 18 1-6 Before Using PCI/CPU Modules PCI Module Label A CPU Module Label A Label A Label A...

  • Page 19: Precautions For Safety

    NEC assumes no liability for any accidents or damage to physical assets resulting from the use of this equipment in such systems or facilities.
  • Page 20 1-8 Before Using CAUTION Prevent water or foreign objects from getting into the equipment. Do not let water or foreign objects (e.g., pins or paper clips) enter the equipment. There is a risk of a fire, electric shock, and breakdown. When such things accidentally enter the equipment, immediately turn off the power and unplug the cord.

  • Page 21: Use Of Power Supply And Power Cord

    Use of Power Supply and Power Cord Do not handle a power plug with a wet hand. Do not plug/unplug a power cord with a wet hand. There is a risk of an electric shock. Do not connect the ground wire to a gas pipe. Never connect the ground wire to a gas pipe.
  • Page 22 CAUTION Do not use nonconforming power cords. Use the power cords specified by NEC. If the rated current is exceeded, there is a risk of a fire. You also have to observe the following prohibitions to prevent damage to the cords.

  • Page 23: Installation, Relocation, Storage And Connection

    Do not remove and carry the equipment with modules mounted. When detaching and moving the equipment from the rack, remove all mounted modules from NEC Express5800/ft series and carry them separately. Do not install the equipment in an unsuitable place.
  • Page 24 Do not use any non-designated interface cable. Use only interface cables designated by NEC; identify which component or connector to attach beforehand. If you use a wrong cable or make a wrong connection, there is a risk of short-circuit that could lead to a fire.

  • Page 25: Cleaning And Handling Of Internal Devices

    Disconnect the power plug before cleaning the server. Make sure to power off the server and disconnect the power plug from a power outlet before cleaning or installing/removing internal optional devices. Touching any internal device of the server with its power cord connected to power source may cause an electric shock even if the server is off-powered.

  • Page 26: During Operation

    Animal’s waste or hair may get inside the equipment to cause a fire or electric shock. Do not place any object on top of the server. The object may fall off to cause injuries, damage to hardware and/or a fire.

  • Page 27: Rack-Mount Model

    Before Using 1-15 Rack-mount Model CAUTION Do not attempt to install the server yourself. To avoid a risk of injuries, users should not attempt to install the equipment into a rack. Installation should be performed by trained maintenance personnel. < For Maintenance Personnel Only >...

  • Page 28: Unpackaging

    Keep the accessories in a safe place. You will need them when you perform setup, addition of options, or replacement of failed components. To check NEC EXPRESSBUILDER components, see the attached list. Be sure to fill out and mail the software registration card that is shipped with the operating system.

  • Page 29: Chapter 2 About Operating System

    Chapter 2 About Operating System This chapter gives essential information on the Windows system supported by the server and how to install it.

  • Page 30: Installing Windows Server 2003

    The NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. The ft series setup program is exclusively used for the NEC Express5800/ft series. To execute the setup program, simply select the item [Setup] from the menu displayed when starting the system through the provided CD-ROM "NEC EXPRESSBUILDER.”...
  • Page 31 Complete all the setups such as the memory expansion and the BIOS setting before installing Windows Server 2003. NEC software package, which is to be purchased separately, is also provided with the documentation for installation. However, see this User's Guide for installation into this server.
  • Page 32 About Operating System (This page is intentionally left blank.)

  • Page 33: Chapter 3 Installing Server

    Chapter 3 Installing Server This chapter describes requirements for using the product properly and safely, the setup procedures to make NEC Express5800/ft series ready for use, and how to connect peripherals.

  • Page 34: Installation

    This section describes installation of NEC Express5800/ft series. Tower Model IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. Select a suitable site for tower model. Observe the following precautions to use the equipment safely. There are risks of a burn, injury, or damage to physical assets.
  • Page 35 If you must install the server close to such equipment, request your sales agent for separate power cabling or noise filter installation. It takes at least two people to carry the server; hold it firmly by its bottom and place it slowly on the selected site.
  • Page 36 After fastening the main cabinet, open its front bezel to mount the CPU and PCI modules. For details, see the following section “Installation of Rack-mount Model.” Procedures are basically the same for the tower model except that its modules are mounted vertically instead of horizontally. IMPORTANT: Follow the procedures below to install the CPU and PCI modules.

  • Page 37: Installation Of Rack-Mount Model

    Installation of Rack-mount Model You can mount NEC Express5800/ft series on a rack that conforms to the EIA standards. IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to install it. To install a rack, contact your sales agent or maintenance personnel.
  • Page 38 Do not leave two or more devices pulled out from the rack. Do not install excessive wiring. Do not install NEC Express5800/ft series in such places as listed below. Otherwise, the server may malfunction. Place where you cannot pull out the components fully.
  • Page 39 When the operating temperatures of NEC Express5800/ft series (10 to 35°C) are exceeded, there is a risk of malfunction. You must take adequate precautions and measures for airflow inside the rack as well...

  • Page 40: Connection

    To connect a third-party peripheral device or interface cable to the server, check with your sales agent to see if they are compatible with NEC Express5800/ft series. Some third-party devices may not be used with the server.
  • Page 41 A rack-mount model is shown here. As for a tower model, locations of the connectors are same though the orientation of the equipment is different. IMPORTANT: Space of 1U above the main unit is needed to place the USB floppy disk drive on the main unit for a rack-mount model.
  • Page 42 Connect the plug at the other end of the power cord to a wall outlet with parallel double-pole grounds provided or to an uninterruptible power supply (UPS). To use the functions of the server, you should connect the server to the UPS. <Example>...

  • Page 43: Installing Server

    For constant power supply, connect the power cords to a UN-SWITCH OUT outlet. (Connect the modem that is in service for 24 hours to this outlet.) When the power cords from the server are connected to a UPS, change the BIOS setup of the server to link with power supply from the UPS.
  • Page 44 3-12 Installing Server (This page is intentionally left blank.)

  • Page 45: Chapter 4 Windows Setup

    Chapter 4 Windows Setup This chapter describes procedures for configuring boot monitoring function, setup, installing Windows, setting dual LAN configuration, setting dual disk configuration and so on.

  • Page 46: Ft Series Setup

    You perform ft series setup for reinstallation. The ft series setup is the install program for the NEC Express5800/ft series. The ft series setup helps you to install Windows Server 2003. You can use the ft series setup for reinstalling Windows Server 2003 to your server as well.

  • Page 47: Setup Flow

    Step 7: Update Software Step 8: Connect and Configure Options Step 9: Create Volume Step 10: Set Network for NEC ESMPRO Agent Step 11: Enable Boot Monitoring Function Step 12: Set up Failure Management - Set memory dump (debug information) - Set Dr.

  • Page 48: Step 1: Things Required For Setup

    Perform installation again using OS media which service pack is not applied. RDR Key FD RDR Key FD is included only for NEC Express5800/ft series with Rapid Disk Resync. User’s Guide (Setup) (this manual) User’s Guide...

  • Page 49: Size Of The Partition To Be Created

    Size of the Partition to be Created The required minimum size of a partition to install the system can be obtained from the following formula: Size required for installation + paging file size + dump file size Size required for installation Paging file size (recommended) Dump file size IMPORTANT:...

  • Page 50: Step 2: Prepare For Ft Series Setup

    Use the fdisk command to format hard disk drives. Create a ROM-DOS startup disk. For creating a ROM-DOS startup disk, see “NEC EXPRESSBUILDER” – “NEC EXPRESSBUILDER Top Menu” – “Tools” – “ROM-DOS Startup FD” in the separate volume of User’s Guide.

  • Page 51: Windows Setup

    Windows Setup 4-7 When restarting process starts, remove the ROM-DOS startup disk from the floppy disk drive and power off. Initialization of hard disks is completed. Start the preparation of NEC Express5800/ft series.

  • Page 52: 2-2: Prepare Nec Express5800/Ft Series

    2-2: Prepare NEC Express5800/ft series With the power of NEC Express5800/ft series off, follow the steps below: Prepare NEC Express5800/ft series. • Remove all optional PCI boards. • Mount the PCI modules (for Group1/for Group2), and CPU modules (for Group1/for Group2).
  • Page 53 <When the AC power is off (The power cord is not plugged into the outlet)> Connect the power cords to NEC Express5800/ft series in the following order: (1) Connect the power cord to the AC inlet B (for Group1) (2) Connect the power cord to the AC inlet A (for Group2) (3) Confirm that the POWER switch of the PCI module for Group1 is illuminated.
  • Page 54 (2) Make sure that the two BMC Status LEDs of the PCI modules (for Group1/for Group2) are turned off. IMPORTANT: While the BMC Status LED is red and blinking, do not perform (3) and on. Otherwise the BMC firmware may become damaged. (3) Remove the power cord of the AC inlet A (for Group2).

  • Page 55: Step 3: Disable Boot Monitoring Function

    For details of operations for BIOS Setup Utility and parameters, see the separate volume of User’s Guide. <Procedure for Changing BIOS settings> Turn on the display and the peripheral equipment connected to the NEC Express5800/ft series. CHECK: If the power cords are connected to a power controller like a UPS, make sure that it is powered on.
  • Page 56 After a while, the "NEC" logo will appear on the screen. While the "NEC" logo is displayed on the screen, NEC Express5800/ft series is performing a power-on self test (POST) to check itself. For details, see the separate volume of User’s Guide.
  • Page 57 When the message “Press <F2> to enter SETUP” or “Press <F2> to enter SETUP or Press <F12> to Network” on the display screen, press F2. The BIOS Setup Utility “SETUP” starts and the Main menu is displayed on the screen. <Example>...
  • Page 58 Move the cursor onto “Monitoring Configuration” and press Enter. The Monitoring Configuration submenu appears. Move the cursor onto “Boot Monitoring” and press Enter. Parameters will be displayed. Among the parameters, choose “Disabled” and press Enter. The current display of the configuration for Boot Monitoring will be changed to “Disabled”.
  • Page 59 After the configuration data is saved and SETUP is terminated, the system is rebooted. This is the end of steps for switching boot monitoring function. TIPS: When reinstalling the OS, power off this equipment to prepare for reinstallation. Then, referring to page 2-2 “Installing Windows Server 2003” and continue the setup.

  • Page 60: Step 4: Start The Ft Series Setup

    3. When having inserted the CD-ROM correctly, reset the system (press Ctrl, Alt and Delete together), or turn the power off and then turn it on to restart the NEC Express5800/ft series. The system starts through the CD-ROM, and NEC EXPRESSBUILDER is activated.
  • Page 61 6. “Important 1” message will appear. Read the message and follow the instructions. *** Important Notice 1 - No optional boards should be installed in the PCI modules at this time. If there are optional boards installed in the PCI modules, please abort the installation process, power down the system and remove the optional boards.
  • Page 62 (2 reboots will take place automatically…) Initializing the disk... When the hard disk initialization is complete, the NEC Express5800/ft series automatically restarts. After the NEC Express5800/ft series is restarted, the following message appears and starts formatting the hard disk drive.
  • Page 63 Copyright(c) 1989-2002 Datalight, Inc. Formatting 3.07G XX percent complete. After the hard disk drive is formatted, the message about copying the NEC Express5800/ft series system software to the system drive from the CD-ROM. Wait about 5 minutes until copying is completed.
  • Page 64 If you do not have “NEC Express5800/ft series ft Update CD” handy and perform installation using “NEC EXPRESSBUILDER” only, enter “N”. 14. A message for reconfirming usage of the “NEC Express5800/ft series ft Update CD” will appear. Enter “Y” if the selection is correct. Enter “N” if it is wrong.
  • Page 65 IMPORTANT: When the usage of the “NEC Express5800/ft series ft Update CD” is not selected, the above message will not appear. Go on to 17. 17. A message prompting you for what language version of Windows Server 2003 to install will appear.
  • Page 66 The desired system partition size is XXXX. Are you sure (Y/N)? The following message will be displayed: Copying Windows Server 2003 to the system drive. . . Approximately 20 minutes. When the language selection message for Microsoft HotFix to install appears, enter a number of language to install.
  • Page 67 Follow the instruction on the screen, insert appropriate CD-ROM and press any key. Microsoft HotFix will be copied to the Hard Disk. - If you are using only the NEC EXPRESSBUILDER for ft series setup, insert the NEC EXPRESSBUILDER to the CD-ROM drive, and press any key to continue the installation process.
  • Page 68 “Windows Setup Wizard” in 39 is displayed. During the automatic installation process (from 28 to 38) NEC Express5800/ft series restarts several times for setup until the “Windows Setup Wizard” starts. The system will be automatically rebooted. User intervention is not required.
  • Page 69 34. After the system is rebooted, the following message will appear and the installation will be continued. The system configuration is done automatically. User intervention is not required. NEC Express5800/ft series clear installation ** Please do not perform any operations. ** ** The system will restart automatically.
  • Page 70 If this happens, you need to start over the ft series setup. 36. The following screen will appear and installation of NEC ESMPRO Agent will be started. The NEC ESMPRO Agent install wizard starts up and installation is done automatically.
  • Page 71 *** Installing [DLL files] *** *** Installing [mof files] *** *** Installing [sra files] *** *** Installing [RDR Setting Tool] *** *** Installing [NEC ESMPRO Agent] *** *** Installing [Express Report Service] *** *** Installing [BMCTOOL] *** *** Setting [Configuration of ft dump] ***...
  • Page 72 39. After installation of Windows HotFix is complete, installation is continued. User intervention is not required. When the NEC Express5800/ft series software is installed, the NEC Express5800/ft series will be restarted automatically. NEC Express5800/ft series clear installation ** Please do not perform any operations. ** ** The system will restart automatically.
  • Page 73 *********************************************************** Strike a key when ready . . . 42. The following message will appear. Follow the instruction in the screen and insert the NEC EXPRESSBUILDER CD-ROM into the drive, and then press any key. Insert the NEC EXPRESSBUILDER CD-ROM into CD-ROM drive.
  • Page 74 43. The following screen will appear. Follow the instruction in the screen and remove the CD from the drive, and then press any key. The NEC Express5800/ft series restarts automatically. Insert NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Strike a key when ready . . . *** Installing [ft control software license] ***...

  • Page 75: Step 5: Set Dual Lan Configuration

    (AFT function), remove the dual LAN settings before disabling it. When an Ethernet adapter is enabled but not connected to a cable, NEC ESMPRO Agent determines the port has an error (no medium) and changes the status of Ethernet board ([ft server] – [PCI Module] – [Ethernet Board]) on the Data Viewer to red.
  • Page 76 [Team #1: Adaptive Fault Tolerance Mode] is added to Network Component Tree. Select [Stratus emb-82559 10/100 Enet Adapter] from Network Component Tree. The pop-up menu appears. Select [Team #1: Adaptive Fault Tolerance Mode] from [Add to Team], and add the adapters. You will see the warning message when you add the team.
  • Page 77 Click [OK]. The [Intel(R)PROSet II] dialog box closes after a while, and the settings become effective. IMPORTANT: The [Digital signature not found] dialog box may appear (several times). If it appears, click [Yes]. After setting dual configuration, “Intel(R) Advanced Network Services Virtual Adapter”...

  • Page 78: Step 6: Set Dual Disk Configuration

    Do not set the hard disk to the slot before upgrading. Set the mirroring for the hard disk with the same target ID. See "Hard Disk Configurations That Can Be Built On The NEC Express5800/ft series" in the separate volume of User’s Guide for details.
  • Page 79 Confirm that the hard disk to be converted is the hard disk where the system is installed and click [Convert]. If the selected hard disk contains a system partition, you will have to restart the computer to complete the upgrade of the hard disk. The message also states that file systems on any of the hard disks to be upgraded will be forcedly dismounted.
  • Page 80 If the inserted hard disk is not a dynamic disk, right-click the disk and perform “Convert to Dynamic Disk”. Right-click the dynamic disk volume for creating mirror and click [Add Mirror…]. Select the newly inserted HDD in the window which appears, and click [Add Mirror] to continue with the mirroring process.
  • Page 81 Windows Setup 4-37 Confirm that the mirroring of the HDD has been started in the disk manager. When the “Resynching” shown in 9 changes to “Healthy”, disk mirroring has completed. Continue the operation by following the instructions on the screen.

  • Page 82: Setting Dual Disk Configuration By The Rdr (Rapid Disk Resync) Function

    Setting Dual Disk Configuration by the RDR (Rapid Disk Resync) function On a model supporting the RDR function, dual disk configuration is set for each pair of disks by the RDR function of the ft control software. By setting RDR, duplication is configured with disks in the corresponding slots as shown below, and each pair of disks is recognized as one virtual disk from Windows (the disk manager or the device manager, etc.).

  • Page 83: Setting Dual Disk Configuration

    When using the RDR function for the first time, follow the steps below to register the key: 1. Insert “RDR Key FD” that came with the server into the floppy disk drive. 2. From [Start], select [All Programs] – [Accessories] – [Windows Explorer] to start Windows Explorer, and then double-click “RDRreg.bat”...
  • Page 84 3. When RDR is successfully configured, the following two pop-up messages appear. On the “Warning” pop-up, click [OK], and on the “System Restart Warning” pop-up, click [Yes]. IMPORTANT: Clicking [Yes] on the “System Restart Warning” pop-up will restart the system in 2 minutes.
  • Page 85 6. Start “RDR Utility”, right-click the mounted disk and click [Add RDR Virtual Disk]. IMPORTANT: If the mounted disk has not been initialized on Windows, RDR will be configured and synchronization will be performed automatically. Therefore this operation is not required. Go to 7 and check the duplication status.
  • Page 86 7. Select [Logical Disk Information] then [RDR Virtual Disk] and confirm that the duplication process has been started. TIPS: It takes about 16 minutes to set dual disk configuration for an 18GB disk. IMPORTANT: Depending on the progress of duplication, the value changes to 0 percent, 25 percent, 50 percent, then 75 percent.

  • Page 87: Step 7: Update Software

    4. Press any key on Command Prompt and close the window. <When the NEC Express5800/ft series ft UPDATE CD-ROM has been used> If you have performed installation using the "NEC Express5800/ft series ft Update CD," apply all update modules by referring to "FTOSnn_ReadmeC.doc" in the CD-ROM. However, it is unnecessary to apply individual update modules here because the latest update module is automatically applied from the NEC Express5800/ft series ft Update CD-ROM.

  • Page 88: Step 9: Create Volume

    For creating a new volume other than the volume where system partition is stored, see “Hard Disk Configurations that can be Built on the NEC Express5800/ft series” in the separate volume of the User’s Guide. For creating volumes and mirroring, see Windows online help and “Step 6: Set Dual Disk Configuration”...

  • Page 89: Step 10: Set Network For Nec Esmpro Agent

    Step 10: Set Network for NEC ESMPRO Agent NEC ESMPRO Agent is required for continuous operation, and it is automatically installed by “ft series setup”. To operate NEC ESMPRO Agent, you need to make setting the SNMP. To change the settings of the SNMP Service: Double-click [Administrative Tools] in [Control Panel].
  • Page 90 To allow NEC ESMPRO Agent to receive SNMP packets sent from NEC ESMPRO Manager, set the send community name in NEC ESMPRO Manager to be the same as that accepted by the SNMP Service in NEC ESMPRO Agent. Terminate the network setup.

  • Page 91: Step 11: Enable Boot Monitoring Function

    Windows Setup 4-47 Step 11: Enable Boot Monitoring Function Enable the “Boot Monitoring” setting which has been disabled in “Step 3: Disable Boot Monitoring Function” (page 4-11). See “Step 3: Disable Boot Monitoring Function” (page 4-11) and change the setting to “Enabled”.

  • Page 92: Step 12: Set Up Failure Management

    Step 12: Set up Failure Management Make the following settings beforehand to ensure quick recovery from failure. Set Memory Dump (Debug Information) This section explains the setting for collecting memory dump (debug information) in the server. IMPORTANT: Notes on memory dump The maintenance personnel designated by your sales agent are responsible for collecting memory dump.
  • Page 93 However, if the mounted memory size is over 2GB, specify [Kernel Memory Dump]; you cannot specify [Complete memory dump]. Specify a drive which has a free space of the size of memory in the NEC Express5800/ft series + 12MB or more.
  • Page 94 Click [Settings] in the [Performance] box. The [Performance Options] window appears. Click the [Advanced] tab on the [Performance Options] window. Click [Change] in the [Virtual memory] box.
  • Page 95 Change the value set for [Initial Size] in the [Paging file size for selected drive] box to the [Recommended] value or more, and then click [Set]. IMPORTANT: Be sure to create the file in the size more than [Recommended] value in the OS partition.

  • Page 96: Set Dr. Watson

    Set Dr. Watson Dr. Watson of Windows Server 2003 is a debugger for application errors. When detecting an application error, Dr. Watson diagnoses the NEC Express5800/ft series, and records the diagnostic information (log). Take the following steps to collect diagnostic information: Click [Run...] from [Start].
  • Page 97 Select the following check boxes in the [Options] box. [Dump Symbol Table] [Dump All Thread Contexts] [Append To Existing Log File] [Create Crash Dump File] For the above functions, see the online help. Click [OK].

  • Page 98: Install A Network Monitor

    Click [Next]. If a message is displayed asking you to insert "Windows Server 2003, Enterprise Edition", follow the instructions on the screen and specify the required path. Close the menu that appears by inserting the CD-ROM. To close the menu, click the [X] mark on the menu.

  • Page 99: Set Mtbf Type

    NEC Express5800/ft series manages the MTBF (mean time between failure) of hardware components. If a fault occurs on a CPU or PCI module, the NEC Express5800/ft series calculates the MTBF again. If the calculated value is lower than the pre-defined threshold, the NEC Express5800/ft series disables the applicable module.
  • Page 100 4-56 Windows Setup...

  • Page 101: Step 13: Back Up System Information

    After setting up the system, back up the system information using the Off-line Maintenance Utility. Without backup for system information, the information and settings that are specific to your server cannot be restored if the server is repaired. Take the following steps to make a backup copy of the system information: Get a 3.5-inch floppy disk.
  • Page 102 4-58 Windows Setup (This page is intentionally left blank.)

  • Page 103: Chapter 5 Procedures After Completion Of Installation

    Chapter 5 Procedures after Completion of Installation This chapter describes how you install management utilities, how you back up system information, and setup of PCs on the network. You may need to confirm these procedures while the system is running.

  • Page 104: Installing Management Utilities

    Make sure that NEC ESMPRO Agent is installed because it is indispensable for continuous operation of NEC Express5800/ft series. To set details about NEC ESMPRO Agent, double-click the [NEC ESMPRO Agent] icon in the [Control Panel] dialog box. The properties dialog box appears for changing the settings.

  • Page 105: Operation Environment

    Windows Server 2003, Windows 2000 Preparation before Setup Be sure to read the following description before system installation or setup. To operate NEC ESMPRO Agent, you need to make settings of TCP/IP and the SNMP of components associated with TCP/IP. TCP/IP Setting See the Help started from the Start menu for how to set TCP/IP.
  • Page 106 To receive trap from NEC ESMPRO Agent at the NEC ESMPRO Manager machine, both community names should be the same. 5. Click the [Add...] button in [Trap destinations]. After entering the IP address of the NEC ESMPRO Manager machine of the send destination in the [Host name, IP or IPX address] box, click the [Add] button.

  • Page 107: System Update

    After which, reinstall NEC ESMPRO Agent and the other vendor's software. System Update To install NEC ESMPRO Agent, necipmi.sys needs to be installed in advance. For the installation of necipmi.sys, use the NEC EXPRESSBUILDER CD-ROM shipped with the system to update the system (see page 6-9).
  • Page 108 Installation NEC ESMPRO Agent is automatically installed together with the installation or re-installation of the NEC Express5800/ft series. NEC ESMPRO Agent may be installed manually on the master control menu of NEC EXPRESSBUILDER as follows: Login to the system with user name “Administrator.”...
  • Page 109 If NEC ESMPRO Agent is already installed, the dialog box "NEC ESMPRO Agent already installed" appears. Clicking on the [Update] button and then the [Next] button will erase the old agent and install the NEC ESMPRO Agent anew. The setup program determines the machine type automatically.
  • Page 110 Enter the path in which NEC ESMPRO Agent is installed and click the [Next] button. The NEC ESMPRO Agent module is installed below the \ESM directory of the root partition in default. If no problem is found, click the [Next] button without any modification.
  • Page 111 [Start] button, [Setting], and [Control Panel] sequentially to open [Control Panel]. If you double-click the [NEC ESMPRO Agent] icon in [Control Panel], the property dialog box will appear. Modify the setting of each sheet in the dialog box to be fit to the used environment. The notes on setup and the necessary information are explained in “Supplement”...
  • Page 112 Uninstall The configuration of NEC ESMPRO Agent and BMC and the uninstallation of BMC FW Update Service are described below. Uninstallation of NEC ESMPRO Agent The procedure of uninstalling NEC ESMPRO Agent is described below. IMPORTANT: Uninstallation of NEC ESMPRO Agent Start the uninstallation of NEC ESMPRO Agent after the system is started completely.
  • Page 113 Uninstallation of BMC Configuration and BMC FW Update Service If NEC ESMPRO Agent is installed, the uninstaller of the BMC configuration and that of NEC BMC FW Update Service are registered. The use of these uninstallers allows the BMC configuration and NEC BMC FW Update Service to be deleted as follows: Start [Add/Remove Programs] on [Control Panel].

  • Page 114: Nec Esmpro Manager

    Notify Monitor When a failing module in the server is to be replaced, NEC ESMPRO Manager enables logical module disconnection from the server and logical installation after module replacement. For the installation of NEC ESMPRO Manager and notes on the operation, see the separate volume of the User’s Guide.

  • Page 115: System Requirement

    NEC MWA. The servers are equipped with RomPilot or BMC. This product has BMC (IPMI1.0) and RomPilot. Installation of NEC MWA Manager To manage this product using NEC MWA, install NEC MWA Manager on the management PC. Use the “NEC EXPRESSBUILDER” CD-ROM to install NEC MWA Manager. Start up Windows.

  • Page 116: Setting Up Pcs On A Network

    FTREG.EXE This setting is to avoid a timeout caused by non-communication state between the NEC Express5800/ft series and computers connected by the LAN protocol that may occur immediately after the NEC Express5800/ft series startup or a CPU module reinstallation (dual processing).
  • Page 117 Type: REG_DWORD Set value: 5 Windows 95/98/Me: Registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\VxD\MSTCP Values: MaxConnectRetries Type: String Set value: 5 Values: MaxDataRetries Type: String Set value: 8...

  • Page 118: Confirmation Of The Ft Control Software Version

    The following describes how to check the version of ft control software, which consists of various types of software for fault tolerance. Perform the procedure when you need to check the ft control software version of the current system before adding units or attachment to NEC Express5800/ft series.

  • Page 119: Notes To Apply The Windows Service Pack

    Before updating Windows modules by using the Windows Update function on NEC Express5800/ft series, make sure to read the description of each module. Contact NEC sales agent for information about the test status of security patch and QFE on NEC Express5800/ft series. It is strongly recommended to contact NEC sales agent when updating the operating system on NEC Express5800/ft series.

  • Page 120: Chapter 6 Troubleshooting

    Chapter 6 Troubleshooting This chapter describes what to do when files needed to operate the OS are damaged and any trouble occurs on the product.

  • Page 121: System Repair

    If hard disks cannot be recognized, the system cannot be repaired. Preparation You need a support disk, “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” to start up the Recovery Console. Have “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” ready before starting the Recovery Console.
  • Page 122 If you have a computer that runs Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me. You can also create a “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” by the steps below: Prepare a 3.5-inch floppy disk. Insert the NEC EXPRESSBUILDER CD-ROM into the drive of a computer that runs Windows Server 2003, Windows 2000/XP/NT or Windows 95/98/Me.

  • Page 123: Starting Up Recovery Console

    Start up Recovery Console from the Windows Server 2003 CD-ROM. Installing Recovery Console on the system Start up the NEC Express5800/ft series and log on to Windows Server 2003. Insert the Windows Server 2003 CD-ROM into the drive. From [Start] of the taskbar, select [Run...] to run.
  • Page 124 (b) When the CD is set, reset the system (press Ctrl + Alt + Delete) or press the power switch to power off and on to reboot the NEC Express5800/ft series. (c) When the following message appears, press any key to start up from the CD-ROM.

  • Page 125: Troubleshooting

    6-6 Troubleshooting (b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c) Specify HAL in the floppy disk, and press Enter. When the screen to select SCSI drivers appears, follow the steps below.
  • Page 126 (b) Insert the “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” into the floppy disk drive, and then press Enter. (c) Select all SCSI drivers in the floppy disk and then press Enter. IMPORTANT: There are more than one SCSI drivers in “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER”.
  • Page 127 When you start up Recovery Console from Windows Server 2003 CD-ROM, the following message appears. Press the R key to boot Recovery Console. Welcome to Setup. This portion of the Setup program prepares Microsoft(R) Windows(R) to run on your computer.

  • Page 128: Updating The System

    Updating the System IMPORTANT: NEC Express5800/ft series is a precision instrument. You should ask maintenance personnel to update the system. You will need to update the system after you repair the system using Recovery Console. IMPORTANT: Make sure to follow the steps below when you have restored the system by using Recovery Console.
  • Page 129 Status AA-U51500 10/100 Enet Adapter (100BASE-TX) Status AA-U57000 Fiber Gigabit Adapter (1000 BASE-SX) NEC 8490 XT Copper Gigabit Adapter (1000 BASE-T) You will then see the dialog box on the right of this paragraph. This is because one of two teamed adapters constituting dual configuration is removed.
  • Page 130 At that time, the dialog box shown on the right is displayed. This is a message for confirmation, so click the [Yes] button. Remove all teams displayed on the [Intel PROSet II] dialog box in the same manner. Click the [OK] button on the [Intel PROSet II] dialog box, close it, and make a setup effective.
  • Page 131 Select [Intel(R) PROSet II] from a list of [Currently installed programs:]. Click [Change/Remove]. At that time, the message on the dialog box will be displayed. This is a message for confirmation of deletion, so click [OK]. Close the [Add or Remove Programs] dialog box. Reboot the system.
  • Page 132 <If you do not have NEC Express5800/ft series ft Update CD (and use NEC EXPRESSBUILDER CD-ROM)> a) After logging on to the system as a user with the Administrative account, insert NEC EXPRESSBUILDER CD-ROM into the drive. b) When the “Master Control Menu” screen appears, click [Setup] and click [Update NEC Express5800 system] on the menu.
  • Page 133 (Conditions) The dialog appears when the drive, whose available space is the biggest in the NTFS volumes recognized by the system (includes network connection) (*1), fulfills either condition below: - Security limitation of READ_ONLY is set. - There is no sufficient space on the drive. (*1) The drive is where temporary files for applying HotFix are expanded by default.
  • Page 134 of machine. (See page 4-9 for details.) - If PCI module (for Group2)’s POWER switch is lit green, unplug the power cord connected to “AC inlet A (for Group 2)” on the rear of machine. (See page 4-9 for details.) Check that the POWER switch of the other PCI module is lit green.
  • Page 135 Start Device Manager, choose [View] then [Device by connection] and do the following: a) Delete the red-circled device entries in the following figure. IMPORTANT: Do not uninstall entries for “Stratus Fault Tolerant 69000 Video” which appears as child entries of “ACPI Multiprocessor ftServer”. Delete the following device entries: - StratusDual Initiated Disk Device - StratusDual Initiated Disk Device...
  • Page 136 Do not select a driver on the model list. Click [Have Disk…]. b-7. Insert NEC EXPRESSBUILDER into the CD-ROM drive and click [Browse]. Specify the “CD-ROM drive:\WINNT\DRIVERS\QL2300” folder in the “Copy manufacture’s files from:” column, and then click [OK].
  • Page 137 Then follow the procedures below. a) Delete the disconnected option boards (device entries enclosed in boxes on the screen above). Device entries to delete: □(!)NEC 8490XT Copper Gigabit Adapter □(!)Stratus AA-U51500 10/100 Enet Adapter □(!)Stratus AA-U57000 Fiber Gigabit Adapter a-1.
  • Page 138 Note: If you restart the system without deleting the disconnected option boards, the following dialog box may appear at startup: “At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details.” Reboot the system.

  • Page 139: Troubleshooting

    When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER CD-ROM during POST and restart the server, an error message will appear or the OS will boot.

  • Page 140: Problems With Windows Setup

    CD-ROM drive. Failed to setup in detail for network adapter. → The detailed setup of network adapter is not available in setup of NEC Express5800/ft series. Open the control panel after starting Windows Server 2003, Enterprise Edition to configure the network adapter.
  • Page 141 “Display Settings” is displayed on lower right of the screen. → Select [Display Properties] – [Settings] tab – [Color Quality]. And then change the “Colors” setting to “Medium (16 bit)”or higher. During a setup, “Previous Operating System C:” was selected on a selection screen of the operating system.

  • Page 142: Problems With Nec Esmpro Setup

    Start the uninstallation of NEC ESMPRO Agent after the system is started completely. → If NEC ESMPRO Agent is uninstalled just after the system startup, the setup program may freeze displaying the [Service Being Deleted…] dialog box. Shutdown the system by using Task Manager or other operation.

  • Page 143: Problems With System Repair

    → Make sure to specify the LANGENG since it is an argument. “Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER” will not be created if LANGENG is not specified as an argument. For details, see ‘If you have an update CD-ROM “NEC Express5800/ft series ft Update CD (Ver:n.n)”’ in “System Repair” in this chapter.
  • Page 144 PROSet II does not start after the system is updated. Did you reboot the system after breaking dual LAN configuration and uninstalling PROSet → PROSet II does not start if the system’s update was performed without rebooting after breaking dual LAN configuration and uninstalling PROSet II. Also, system performance may become unstable.
  • Page 145 6-26 Troubleshooting N8800-063F/064F NEC Express5800/320Lc/320Lc-R User's Guide (Setup) 1st Edition 12-2004 856-124610-001- A...

This manual is also suitable for:

Express 320lc-rExpress n8800-063e/064eExpress5800/320lcExpress5800/320lc-r

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