NEC NEAX 2400IPX Dterm i Series User Manual

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2400IPX
NEAX
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Internet Protocol eXchange
D
TERM
SERIES i
D
TERM
IP
USER GUIDE
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Summary of Contents for NEC NEAX 2400IPX Dterm i Series

  • Page 1 2400IPX NEAX ® Internet Protocol eXchange ® TERM SERIES i ® TERM USER GUIDE...
  • Page 2 IABILITY ISCLAIMER NEC A MERICA RESERVES THE RIGHT TO CHANGE THE SPECIFICATIONS FUNCTIONS OR FEATURES AT ANY TIME WITHOUT NOTICE NEC A MERICA HAS PREPARED THIS DOCUMENT FOR USE BY ITS EMPLOYEES AND CUSTOMERS THE INFORMATION CONTAINED NEC A HEREIN IS THE PROPERTY OF...
  • Page 3 TABLE OF CONTENTS EYS AND AMPS ERMINAL ETUP ITH THE ERMINAL ETUP ITH THE EATURE OGIN OGOUT (IP E IP O NABLED TERM TERM RIGINATE AN UTSIDE RIGINATE AN NTERNAL ULTILINE PPEARANCE RIGINATE A SING PEED ALLING TOUCH UTTONS RIGINATE A SING PEED ALLING...
  • Page 4: Key And Lamp

    ROGRAMMABLE ® These are examples of Dterm features available by pressing the programmable keys. Some features may be programmed by the user. Keys must be programmed by the telephone system administrator. AICM Press key to activate “Automatic Intercom.” DICM Press key to activate “Dial Intercom.”...
  • Page 5 AMPS Call Indicator Lamp Lamp at top of Dterm Display flashes when a call terminates to the terminal. Lamp lights steadily when a message has been left. Liquid Crystal Diode (LCD) display provides Dterm activity information plus date, time and Soft Key operation.
  • Page 6: Soft Keys

    SOFT KEYS The Soft Keys on the Dterm provide a set of functions on the LCD that adapts to the changing state of the telephone. While default Soft Key settings are provided, desired functions can be assigned to individual stations as required. The Soft Keys, at the bottom...
  • Page 7 4051 7:35 AM MON 18 JUL 2002 >>> Exit Exit Key Press the Exit key to exit the Help program. Help Key Help Press the key. Press desired Soft Key for helpful information about that key. MIC (Microphone) Press the Soft Key below “MIC” to activate or deactivate the Microphone.
  • Page 8: Consultation Hold

    RINGING (Time Display) MIC VOICE BUSY BUSY (Time Display) BUSY (Time Display) S&R CONNECTION (Time Display) CONSULTATION HOLD TRANSFER (Time Display) MIC CONF EATURES When the Soft Key corresponding to a desired function name is operated, the selected function >>> name starts to blink on the LCD.
  • Page 9 CW (Call Waiting) Enables a busy station to receive a second incoming call. A camp-on indication tone is sent to the busy station, and the user can use a switchhook flash to answer the second call. HOLD (Call Hold) Permits a station user to hold a call in progress and to return to the previously held call.
  • Page 10 S-SPD (Speed Calling – System) Allows a station user to call certain frequently dialed numbers using fewer digits (abbreviated call codes) than would normally be required. CAS (CAS – Switch Hook Flash) Allows the user to send a switchhook flash while on an outside trunk.
  • Page 11 HSET (Headset) Allows the user to go off- and on-hook when using the headset. RLS (Release Key) Allows the user to release the current call when using the headset, without waiting for the party to hang up. CKEEP (Eight-Party Conference Retrain) Allows all outside parties to stay on a conference when all internal parties hang up.
  • Page 12 CHCNF (Call Hold – Conference) Allows a station user to establish a conference connection by adding a third party, who is held on another line, to the existing two-party connection. >>> (Display Function Next Page) Allows the user to scroll to the next display screen.
  • Page 13 O ADJUST THE SPEAKER VOLUME Press the key during SPEAKER speakerphone operation or engaged in a call. O ADJUST RINGER TONE Press the key during ringing. RING O ADJUST CONTRAST Press the key in the on-hook status. TERMINAL SETUP WITH THE FEATURE KEY - - - ICROPHONE...
  • Page 14 Feature Press RCV VOL. to alternate between (Time Display) Large and Small volume. O SELECT RINGER TONE The Dterm Series i/Dterm IP has nine kinds of ringer tones that you can select. Feature Press RINGER TONE The LCD displays (Time Display) the selected tone number (n=1 ~ 9).
  • Page 15 O ADJUST TRANSMISSION RECEIVING VOLUME Handset volume can be changed. Feature Press T/R VOL. The LCD displays (Time Display) the current volume. Feature Press T/R VOL. again to alternate (Time Display) between Small and Large volume. O ACTIVATE HANDS FREE To set hands-free on: Press Feature...
  • Page 16: To Originate An Internal Call

    TO ORIGINATE AN OUTSIDE CALL Speaker Lift handset or press key, receive dial tone. Dial the Central Office access code, e.g. 9. Dial desired telephone number. Use handset or MIC to converse. Display indicates: Elapsed time 15:39 (Time Display) TO ORIGINATE AN...
  • Page 17: M Ultiline A Ppearance

    Note: Available only on Dterm stations with speed calling keys. feature key Feature Press Press desired Call button. Enter desired telephone number or feature code on the keypad. Display indicates digits dialed. Feature Press Speed Call button, or press Speed Call button. Speed...
  • Page 18 NEAX2400 IPX feature access code. The feature may be programmed on a system basis by the PBX engineer. Access codes may be stored in conjunction with telephone numbers. For example, one button can be programmed by the user to transfer to a certain extension.
  • Page 19 TO ORIGINATE A CALL USING SPEED CALLING – SYSTEM – S O PROGRAM PEED ALLING ON ONE TOUCH SPEED CALLING KEY Press Feature key. Press desired one- SPEED SET touch speed key. (Time Display) The LCD displays previously stored digits. Dial the “Speed Calling –...
  • Page 20: Voice Call

    VOICE CALL Lift handset. Dial desired station number. Press Voice VOICE (Time Display) Speak to called party. SING THE OFT KEY Lift handset. Dial desired station VOICE number; Soft (Time Display) MIC VOICE Key appears while station is ringing. Press VOICE Soft Key.
  • Page 21: Automatic Intercom

    TO ANSWER A VOICE CALL HANDS-FREE Receive incoming Voice Call. Press the Soft Key Mic. LED lights. Respond hands-free. VOICE (Time Display) NOTE: If privacy is required, lift handset. AUTOMATIC INTERCOM O INITIATE Lift handset or press Press the AICM Calling station Hear ringback 2001...
  • Page 22: Manual Intercom

    original caller on hold (with HOLD key). MANUAL INTERCOM O INITIATE Press MICM handset or press Speaker , ringback tone is heard. Press the station to hear ringing. O ANSWER MICM key flashes, indicating an incoming call. Ring tone may also be heard.
  • Page 23: Dial Intercom

    Speaker Lift handset or press , LED lights solid green. If called station is engaged in a non-intercom call, the station may press MICM after placing original caller on hold (with Hold DIAL INTERCOM O INITIATE key). Lift handset or press the Press DICM Dial desired...
  • Page 24 If called station is engaged in a non-intercom call, the station may press DICM after placing the original call on hold (with the TO PLACE A CALL ON HOLD Hold key.) Hold Press Held line wink flashes. Note: If held line appears on other Dterm stations, the associated LED flashes red slowly.
  • Page 25: Exclusive Hold

    F UNANSWERED After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station that placed call on hold. Note 1: A transfer or conference call may be placed on hold depending on software level of the NEAX2400 IPX.
  • Page 26: To Transfer A Call

    F UNANSWERED After preprogrammed time, Automatic Recall is initiated. Visual and audible signal (rapid flash and ring burst) is sent to station which placed call on Recall Exclusive Hold. shows as a flashing green LED on your phone, and solid red on other phones with same line.
  • Page 27 CONFERENCE With call in progress, ask party to hold. Transfer Press , receive interrupted dial tone. Dial desired number. After call is CONF answered, press (Time Display) Conf. Conf lights. Three-way conference is established. SING THE With a call in progress, press desired number.
  • Page 28: To Establish A Broker Call

    TO ESTABLISH A BROKER CALL While engaged in a call and wishing to consult a third party, press Transfer automatically placed on hold. Dial desired party to consult. Transfer Press to return to original caller. Third party is automatically placed on hold. By repeating these steps, it is possible to alternate between calls.
  • Page 29 CALL PICK-UP (GROUP) HEN A STATION WITHIN PICK GROUP RINGS Lift handset. CALL PICK-UP Press or dial “Call Pick-up” access code (may be stored on one-touch speed calling key). Connection to calling party is established. If currently on a call, Transfer press PICK UP...
  • Page 30 HEN A STATION WITHIN THE SYSTEM RINGS Lift handset, receive dial tone. PICK-DIRECT Press and dial the station number to be picked up. – O – Dial “Direct Call Pick-up” access code and the station number to be picked up. Connection to calling party PICK UP...
  • Page 31 QUEUING Press Speaker , receive dial tone. Dial “Off-hook Queuing” access code. Dial desired telephone number. Encounter a trunk busy condition. Station user receives service set tone and leaves speaker on. The desired number is automatically dialed when a trunk becomes available.
  • Page 32: Last Number Redial

    LAST NUMBER REDIAL ECALL THE UMBER Redial Press . Last number dialed is displayed. Redial Press key until desired number is displayed. Up to 5 previously dialed numbers. LNR[# or * ]/SPD[ _ _ ] Pres (Note) The number on the display is automatically redialed.
  • Page 33 Press or dial “Call Forwarding – All Calls” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. LED lights (at your station or at the Dterm of the multiline station you are setting).
  • Page 34: Call Forwarding

    Press or dial “Call Forwarding – Busy Line” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. LED lights (at your station or at the Dterm of the multiline station you are setting).
  • Page 35 SING THE Press Soft Key. Receive special dial tone. Dial destination; wait for service set tone. FORWARD SET “ FORWARD SET ” (Time Display) is displayed; Call Forwarding – Busy Line is set. 8D/16D/32D) O VERIFY WITH TERM FWD-BY Press Display indicates the station number calls are forwarded to.
  • Page 36 “Call Forwarding – Don’t Answer” access code. Receive special dial tone. Dial destination station or external telephone number. Receive service set tone. FWD LED lights (at your station or at the Dterm of the multiline station you are setting).
  • Page 37 Display indicates the station number calls are forwarded to. Note 1: If recipient FORWARD station is a Dterm (Time Display) 8D/16D/32D, LCD displays: Note 2: Call Forwarding for Busy Line and Don’t Answer may be combined depending upon system programming. Note 3: With Soft Key operation, FDB flashes on the display.
  • Page 38 O CANCEL Lift handset or press Speaker key; receive Dial Tone. Dial “Logged Out IP Station – Call Destination” cancel code; receive service set tone. Replace handset or FORWARD CANCEL (Time Display) Speaker press key. Logged Out IP Station – Call Destination is canceled. SING THE Speaker Lift handset or press...
  • Page 39: Do Not Disturb

    Option 4 Answer Boss presses and converses with Secretary. Trunk A is placed on hold. Transfer Boss denies call, presses Trunk A. Secretary is returned to Trunk B. Note: If boss has 8/16/32 button display terminal, display always indicates the connected station or trunk at any given time.
  • Page 40 Note 1: Station A can be a single-line station if it appears on the Station B Dterm. Note 2: Up to six parties can break into a two-party conversation (additional hardware required).
  • Page 41 INDEX Account Code Answering a Camped-on Call Answering a Message Answering a Voice Call Hands-free Authorization Code Automatic Intercom Boss/Secretary – MW Lamp Control Boss/Secretary Override Boss/Secretary Transfer Broker Call, Establishing Call Back Call Forwarding – All Calls Call Forwarding – Busy Line Call Forwarding –...
  • Page 42: Forced Account Code

    Forced Account Code Function Keys and Lamps Headset Key Help Hold Internal Call Origination Last Number Redial Leave a Message Logged Out IP Station – Call Destination Login/Logout (IP Enabled Dterm Only) Manual Intercom Meet-me Paging Message, Answering Message, Leaving Microphone Key Multiline Appearance Number Save and Repeat...
  • Page 43: Voice Call

    Paging Transfer Placing a Call on Exclusive Hold Placing a Call on Hold Privacy Privacy Release Saving and Repeating a Number Speed Calling – System Speed Calling Call Origination (Individual/Group) Speed Calling Call Origination (One-touch Buttons) Terminal Setup with the Feature Key Terminal Setup with the Up/Down Key Transfer a Call Voice Call...
  • Page 44: Lcd Displays

    LCD DISPLAYS 15:39 Time elapsed, trunk type and number for outside call. Time elapsed for parked call. Parked call retrieved from a remote station, showing the number of the station that parked the call. CALLBACK XXXX Call Back is activated, showing called or calling number.
  • Page 45 C WAIT XXXX C WAIT SET XXXX Call Waiting tone sent to or received at busy station show in called or calling number. Call received on boss’ station from secretary’ s station. DND SET/CANCEL Do Not Disturb set or canceled. Direct Dial Pad ON/OFF.
  • Page 46: A Utomatic I Ntercom

    Call Forwarding – All Calls. Call Forwarding – Busy Line. Call Forwarding – Don’t Answer. Logged Out IP Station – Call Destination. HANDS-FREE ON/OFF Hands-free status. HOLD XXXX Station placed on hold. Intercom call with called or calling party number. Automatic Intercom.
  • Page 47 OGIN The IP Enabled Dterm becomes operational when the user enters “Login Code” and “Password.” OGOUT Press preassigned Logout button to logout. MSG XXXX HH:MMPM Message waiting (calling station and time of message). MESSAGE BUSY Called station message memory Busy – cannot store addition messages.
  • Page 48: M Anual I Ntercom

    OVERRIDE Overriding intercom call through bridging. Automatic Intercom. Dial Intercom. Manual Intercom. OVERRIDE XXXX Executive Override. PICK UP XXXX Call Pickup of station within group showing called and calling stations. PAGING PAGING Ready to page station, page waiting or page call connection.
  • Page 49: To Transfer A Call.

    RCV VOL. SMALL/LARGE Receiver Volume status. RINGER TONE Ready for Ringer tone selection. SPEED SET Speed Calling number saved in memory. TRANSFER Ready to transfer a call. TRANSFER Transferred station or trunk number. Page Call Transfer. TRANSFER XXXX Transferring station number. TRANSFER Transferring page call to another station.
  • Page 50: Rivacy

    VOICE BUSY/REST Voice Call station called is busy or restricted. WAIT P-RLS? Prompt when requesting privacy release at another station.
  • Page 51: Isplays

    Explanations of the Soft Keys can be called up on the LCD display by pressing this key. ROGRAMMABLE [Programmable by telephone system administrator (Flexible Line/Feature Keys)] • Station line access • Trunk line access •...
  • Page 52 14 M ICROPHONE Built-in microphone is used for hands free operation with speakerphone. 15 U DOWN Used to adjust LCD contrast, speaker/receiver volume, and ringer volume. • LCD Contrast: Press ( ) or ( ) key while idle. • Speaker/Receiver Volume: Press ( ) or ( ) key during conversation.
  • Page 53 32D (32- TERM LINE WITH DISPLAY Exit Help Feature Recall Directory Conf Message Redial PQRS WXYZ Answer OPER Speaker Hold Transfer...
  • Page 54 8 (8- TERM LINE NON DISPLAY Recall Conf Redial PQRS WXYZ Answer Speaker Hold Transfer TERM Call Indicator Lamp Programmable Keys Feature Directory Message Dedicated Keys Dedicated Function Keys Microphone Speaker Speaker 8D (8- LINE WITH DISPLAY Help Exit Feature Recall Directory Conf...
  • Page 55 For more information contact: NEC America, Inc. Corporate Networks Group ©NEC America, Inc. 2003 6555 N. State Highway 161 NEAX and Dterm are registered trademarks of Irving Texas 75039 NEC Corporation. Visit our Web site at www.cng.nec.com FPO BAR CODE 188301...

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