About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
Adjusting the stand ..........................6 Installing the stand ..........................6 Securing the thin client ............................8 Mounting and orienting the thin client ........................8 HP Quick Release ..........................8 Supported mounting options ......................11 Supported orientation and placement ..................... 13 Non-supported placement ........................ 14 Routine thin client care ............................
Page 6
Appendix B Electrostatic discharge ........................31 Preventing electrostatic damage ........................31 Grounding methods ............................. 31 Appendix C Shipping information ........................32 Shipping preparation ............................32 Important service repair information ........................32 Appendix D Accessibility ..........................33 Supported assistive technologies ........................33 Contacting support ..............................
Various options are available for your thin client. For more information about some of the available options, go to the HP website at http://www.hp.com and search for your specific thin client. Front panel components For more information, go to http://www.hp.com/go/quickspecs...
Rear panel components For more information, go to http://www.hp.com/go/ quickspecs/ and search for your specific thin client to find the QuickSpecs. PS/2 mouse port PS/2 keyboard port Parallel port Dual-mode DisplayPort 1.2 ports (4) Serial ports (2) Ethernet RJ-45 port USB 2.0 ports (4)
Serial number location Every thin client includes a unique serial number located as shown in the following illustration. Have this number available when contacting HP customer service for assistance. Serial number location...
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup, posture, and health and work habits for thin client users, and provides important electrical and mechanical safety information. The Safety & Comfort Guide is located on the HP website at http://www.hp.com/ergo. WARNING! Energized parts inside.
Connecting the AC power cord Connect the round end of the power supply cord to the power supply connector on the rear of the thin client (1). Use the slot (2) on the side of the retractable AC power cord retention hook to pull the hook out. Press the AC power cord into the retention hook (3) and bundle any excess AC power cord.
Attaching the stand CAUTION: Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to ensure proper airflow around the thin client. Adjusting the stand The stand can be adjusted into two configurations: square for the horizontal position and rectangular for the vertical position.
Page 13
Lock any security devices that were disengaged when the thin client cover or access panel was removed. NOTE: An optional Quick Release mounting bracket is available from HP for mounting the thin client to a wall, desk, or swing arm. When the mounting bracket is used, do not install the thin client with the I/O ports oriented towards the ground.
Securing the thin client These thin clients are designed to accept a security cable lock. This cable lock prevents unauthorized removal of the thin client, as well as locking the secure compartment. To order this option, go to the HP website at http://www.hp.com and search for your specific thin client.
Page 15
To use the HP Quick Release: Using four 10 mm screws included in the mounting device kit, attach one side of the HP Quick Release to the thin client as shown in the following illustration. Using four screws included in the mounting device kit, attach the other side of the HP Quick Release to the device to which you will mount the thin client.
Page 16
NOTE: When attached, the HP Quick Release automatically locks in position. You only need to slide the lever to one side to remove the thin client. Chapter 2 Setup...
Supported mounting options The following illustrations demonstrate some of the supported mounting options for the mounting bracket. ● On the back of a monitor: ● On a wall: Mounting and orienting the thin client...
You must adhere to the HP-supported orientation to ensure your thin clients function properly. Unless the thin client is mounted with the HP Quick Release, it must be operated with the stand attached to ensure proper airflow around the thin client.
The thin client may be placed under a monitor stand with at least 2.54 cm (1 in) clearance: Non-supported placement HP does not support the following placements for the thin client: CAUTION: Non-supported placement of thin clients could result in operation failure and/or damage to the devices.
● With a monitor on the thin client: Routine thin client care Use the following information to properly care for your thin client: ● Never operate the thin client with the outside panel removed. ● Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and humidity ranges for the thin client, see Specifications on page ●...
ALWAYS operate the thin client with the access panel in place. In addition to enhancing safety, the access panel may provide important instructions and identification information, which may be lost if the access panel is not used. DO NOT use any access panel except the one that is provided by HP for use with this thin client.
Page 23
Turn off the thin client properly through the operating system, and then turn off any external devices. Disconnect the AC power cord from the AC outlet, and disconnect any external devices. CAUTION: Regardless of the power-on state, voltage is always present on the system board as long as the system is plugged into an active AC outlet.
Replacing the access panel To replace the access panel: Position the access panel on the chassis, approximately 6 mm (.24 in) inside the edge of the chassis. Slide the panel toward the front of the chassis (1) until it locks into place. Move the access panel latch (2) up to secure the access panel.
Removing and replacing the M.2 flash storage module To remove the M.2 flash storage module: Remove/disengage any security devices that prohibit opening the thin client. Remove all removable media, such as USB flash drives, from the thin client. Turn off the thin client properly through the operating system, and then turn off any external devices. Disconnect the AC power cord from the AC outlet, and disconnect any external devices.
Page 27
Pull the screw kit off of the flash storage module and attach it to the replacement flash storage module. Slide the new flash storage module into the M.2 socket on the system board and press the module connectors firmly into the socket. NOTE: A flash storage module can be installed in only one way.
Press the flash storage module down and use a screwdriver to tighten the screw and secure the module to the system board. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page Replace the thin client stand.
Page 29
Reconnect the AC power cord and turn on the thin client. Lock any security devices that were disengaged when the thin client access panel was removed. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to http://www.hp.com...
Replacing a low-profile PCI-Express card An optional low-profile PCI-Express (PCIe) graphics card may be installed in the thin client. A riser card is installed in this thin client by default. WARNING! To reduce the risk of personal injury or equipment damage from electric shock, hot surfaces, or fire, disconnect the AC power cord from the AC outlet and allow the internal system components to cool before you touch them.
Press the latch down and move it to the right until it clicks into place (2) to secure the PCIe card. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page Replace the thin client stand.
Align the USB flash drive with the USB port and press the drive firmly into the port until it is securely seated. Replace and latch the access panel, and then reinstall the rear I/O panel. See Removing and replacing the access panel on page Replace the thin client stand.
● 2 Gb and 4 Gb non-ECC memory technologies ● single-sided and double-sided SODIMMS ● SODIMMs constructed with x8 and x16 devices; SODIMMs constructed with x4 SDRAM are not supported NOTE: The system does not operate properly when unsupported SODIMMs are installed. Populating SODIMM sockets There are two SODIMM sockets on the system board.
Page 34
WARNING! To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before you touch them. Locate the memory compartment on the system board. If a PCIe card is installed, remove it. Loosen the two captive screws (1) securing the memory compartment cover. Lift the memory compartment cover out of the chassis (2).
Page 35
Slide the new SODIMM (1) into the socket at approximately a 30° angle, and then press the SODIMM down (2) so that the latches lock it in place. NOTE: A memory module can be installed in only one way. Match the notch on the module with the tab on the memory socket.
** The operating temperature range when the thin client is 1°C/300 m (1.8°F/1000 ft) to a maximum of 3 Km (10,000 ft), attached to a flat panel using the HP Quick Release is 10°C with no direct, sustained sunlight. Upper limit may be limited to 35°C (50°F to 95°F).
Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information about static electricity, contact an HP authorized dealer, reseller, or service provider.
Specifications on page 30 Important service repair information In all cases, remove and safeguard all external options before returning the thin client to HP for repair or exchange. In countries that support customer mail-in repair by returning the same unit to the customer, HP makes every effort to return the repaired unit with the same internal memory and flash modules that were sent.
Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.