ActiveSync Problems
Problem
ActiveSync operation can not
n
be performed or connected.
ActiveSync is connected, but
n
data or information can not
be transferred.
Connection Problems
Problem
Unable to use
Infrared (IR)
n
to transfer information.
Can not connect to Internet,
n
web surfing
can not work.
Pocket PC Phone User's Guide
Solution
1
Make sure the ActiveSync cradle/cable is connected
securely.
2
Make sure you have installed ActiveSync version
3.7.1.
3
. Make sure you selected Local
as appropriate, from the
on
ActiveSync Manager
computer.
4
If you are using the optional serial cradle/cable, make
sure you are not running another program which also
works with serial port you selected when installed.
5
If still could work at all, try to remove the ActiveSync
softward from the control pannel of your desktop
computer, and then re-install again.
Sync
Options on
Check the
menu on your desktop computer to see if the information
type of theprogram you want has been selected for
synchronizing. See more detail s about synchronizing
Chapter
4.
information in
See more details information about ActiveSync in
Chapter
4.
Solution
Try the following:
1
Transfer only one file or no more than 25 contact
cards at a time.
2
Line up the IR ports so that they are unobstructed
and within close range.
3
Make sure nothing is between the two IR ports.
4
Adjust the room lighting. Some types of light interfere
with IR connections. Try moving to a different location
or turning off some lights.
Try the following :
1
Check you have set up and connected to an Internet
service provider.
USB
or Local Serial,
Connection Settings
menu on your desktop
ActiveSync Manager
119