Troubleshooting - Panasonic WJ-ND200 Operating Instructions Manual

Troubleshooting

Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not
described below.
Symptom
The WJ-ND300 (A)/WJ-
ND200 is not detected using
this software.
Cause/solution
• Is the Ethernet cable firmly connected to the
100BASE-Tx port?
Confirm the cable is firmly connected.
• Is the connection indicator of the 100BASE-Tx port
lit? When it is not lit, connection to a LAN is not
established or a network is not working correctly.
Confirm that the connection indicator of the
100BASE-Tx port is lit. Refer to a system administra-
tor if it is not lit.
• Is the hub installed between the WJ-ND300 (A)/WJ-
ND200 and a network applicable for 100 Mbps?
When the hub is not applicable for 100 Mbps, the
recorder may not be detected correctly.
• Has 20 minutes passed after the default settings of
the WJ-ND300 (A)/WJ-ND200 such as IP address
had been changed?
The recorder can be detected only 20 minutes after
changing the default settings.
To detect the WJ-ND300 (A) after the settings have
been changed, click the [Available] button of "IP
Setup Tool" on the "NW Camera Setup" page (under
the "Camera" page of the WJ-ND300 (A) setup
menu), or reboot the WJ-ND300 (A).
To detect the WJ-ND200, reboot the WJ-ND200.
This software can detect the WJ-ND300 (A)/WJ-
ND200 until 20 minutes have passed after the
[Available] button is clicked or after the reboot.
• Isn't the host authentication function set to "ON"?
Is the PC (host) in use to search allowed to edit the
network settings of the WJ-ND300 (A)/WJ-ND200?
When the host authentication is "ON", use a PC
(host) that is allowed to edit the network settings of
the WJ-ND300 (A)/WJ-ND200.
Reference
pages
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Setup
Instructions
(PDF)
Setup
Instructions
(PDF)
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