Troubleshooting - Dell Wireless Keyboard User Manual

Troubleshooting

Common Symptoms
The following table contains information about common issues you might
encounter and the possible solutions.
Common
Symptoms
Unable to use the
keyboard
What You
Experience
No response
when operating
your keyboard
Possible Solutions
1. Check if the batteries are
inserted in the correct
orientation.
• Batteries + and - ends
should follow those
indicated on the battery
compartment label.
2. Check if the keyboard's
power switch is set to On.
3. Remove and reinstall the
batteries. The power status
light turns on (solid white) for
about 15 seconds and turns
off.
4. Remove and reconnect
the USB receiver on your
computer.
5. Connect the USB receiver
into another USB port on
your computer.
6. Restart your computer.
Troubleshooting │ 15