Time Service - Panasonic KX-TDA50 Feature Manual

1.17 T
[Programming Example: Time Table]
Time Schedule
MON Day 1
Lunch
Day 2
Break 1 start
Break 1 end
Break 2 start
Break 2 end
Night
TUE Day 1
[Visualization of Time Schedule for Tenant 1]
00:00
Time Table No. 1
Note that in this example, the day mode (Day 2) resumes automatically when the break mode (Break
1) ends.
[Visualization of Time Schedule for Other Tenants]
00:00
Time Table No. 2
Time Table No. 3
Time Table No. 4
Day Lunch
Note that time modes can be arranged as they are needed (for example, night mode can occur in the
morning and afternoon, if necessary) and not all time modes need to be used in a tenant's time
schedule.
Also note that Tenant 4's Break 1 is followed by the night mode because no end time is programmed
for the break.
3.
Features Using Time Service
The following features can be programmed separately for each time mode:
a)
Destination of incoming CO line calls (Direct In Line (DIL)/Direct Inward Dialing (DID)) (→
1.4.6 DIL (Direct In Line), 1.4.5 DID (Direct Inward Dialing))
b)
Destination of calls handled by Intercept Routing (→ 1.9.11 Intercept Routing)
c)
Destination of calls that are overflowed while waiting in a queue for an available agent of an
incoming call distribution (ICD) group (→ 1.9.5 ICD Group Features—Overflow)
290 Feature Manual
Time Table No. (Tenant No.)
1 2
09:00 15:00
12:00 18:30
13:00 19:00
15:00 20:30
15:15 20:45
22:30
22:45
18:00 01:00
09:00 15:00
Monday
03:00 06:00
Night
Monday
03:00 06:00
Night Break
3 4
11:00 12:00
15:00
18:00
06:00
21:00
21:15
22:00 06:15
11:00
09:00 12:00 15:00
Day 1 Lunch Day 2 Break 1
09:00 12:00 15:00
Tuesday
18:00 21:00 00:00
Night
Tuesday
18:00 21:00 00:00