Brother DCP-L5500DN Web Connect Manual page 59

Server Error
Error Messages
Server Error 01
Authentication is invalid.
Reissue temporary ID, and
register account again.
Server Error 03
Failed to upload.
Unsupported file or corrupt
data. Confirm data of file.
Server Error 13
Service temporarily
unavailable. Try again
later.
Shortcut Error
Error Messages
ShortCut Error 02
Account is invalid. Please
register account and
shortcut again after
deleting this shortcut.
Related Information
• Troubleshooting for Brother Web Connect
Cause
The machine's authentication
information (needed to access the
service) has expired or is invalid.
The file you are trying to upload may
have one of the following problems:
• The file exceeds the service's limit
on number of pixels, file size, etc.
• The file type is not supported.
• The file is corrupted.
There is a problem with the service
and it cannot be used now.
Cause
The shortcut cannot be used because
the account was deleted after the
shortcut was registered.
Action
Apply for Brother Web Connect
access again to receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
The file cannot be used:
• Check the service's size or format
restrictions.
• Save the file as a different type.
• If possible, get a new, uncorrupted
version of the file.
Wait and try again. If you get the
message again, accessing the
service from a computer to confirm if
it is unavailable.
Action
Delete the shortcut, and then register
the account and shortcut again.
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