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Dell U2417HWi User Manual

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Dell UltraSharp U2417HWi Monitor
User's Guide
Model: U2417HWi
Regulatory model: U2417HWib

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Summary of Contents for Dell U2417HWi

  • Page 1 Dell UltraSharp U2417HWi Monitor User’s Guide Model: U2417HWi Regulatory model: U2417HWib...
  • Page 2 This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. Android, Google, Google Play and other marks are trademarks of Google Inc. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents About Your Monitor ........5 Introduction .
  • Page 4 Contact Dell........

  • Page 5: About Your Monitor

    WiFi Direct interface. When you connect the Laptop, Tablet & Mobile Phone to the Dell Wireless Monitor, you can access the mouse & keyboard connected to the Monitor to control the Computer device (Laptop, Tablet or Mobile Phone).
  • Page 6 Stand Cable Cover Power Cable (Varies by Countries) HDMI Cable USB 3.0 Upstream Cable (Enables the USB Ports on the Monitor) • Drivers and Documentation Media • Quick Setup Guide • Safety, Environmental, and Regulatory Information • Factory Calibration Report •...

  • Page 7: Product Features

    Product Features The Dell U2417HWi flat panel display has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD) and LED backlight. The monitor features include: • U2417HWi: 60.47 cm (23.8-inch) viewable area display (measured diagonally). 1920 x 1080 resolution, plus full-screen support for lower resolutions.

  • Page 8: Identifying Parts And Controls

    Identifying Parts and Controls Front View Front panel controls Label Description Function buttons (For more information, see Operating the Monitor) Power On/Off button (with LED indicator) About Your Monitor...

  • Page 9: Back View

    Security lock slot Secures monitor with security lock (security lock not included). Barcode serial number Refer to this label if you need to contact Dell for label technical support. Cable management slot Use to organize cables by placing them through the slot.

  • Page 10: Side View

    Bottom view without monitor stand Label Description AC power cord Connect the power cable. connector Dell Soundbar Attach the optional Dell Soundbar. (Concealed below mounting slots removable plastic sheets) HDMI port connector Connect your computer with HDMI cable. Audio-Line out Connect your speakers*.

  • Page 11: Monitor Specifications

    To lock the stand to the monitor using a M3 x 6 mm screw (screw not included). * Headphone usage is not supported for the audio line out connector. Monitor Specifications Flat Panel Specifications Model U2417HWi Screen type Active matrix - TFT LCD Panel technology In-Plane Switching Type Viewable image Diagonal 604.70 mm (23.8 inches)

  • Page 12: Resolution Specifications

    8 ms with Overdrive (typical) Color depth 16.77 million colors Color gamut CIE1976 (85%), CIE 1931* (72%) * [U2417HWi] color gamut (typical) is based on CIE1976 (85%) and CIE1931 (72%) test standards. sRGB coverage is 96%. Resolution Specifications Model U2417HWi...

  • Page 13: Electrical Specifications

    VESA, 1920 x 1080 67.5 60.0 148.5 Electrical Specifications Model U2417HWi Video input signals HDMI 1.4*, 600mV for each differential line, 100 ohm input impedance per differential pair Inrush current • 120 V: 30 A (Max.) at 0 °C (cold start) •...

  • Page 14: Environmental Characteristics

    VESA mount considerations - no cables) Weight of stand assembly 1.84 kg (4.06 lb) Front frame gloss Black Frame - 5.0 gloss unit (max.) Wireless Specifications Model U2417HWi Processor Qualcomm Octa-core Standard 802.11 ac Frequency Band 2.4GHz, 5GHz - Concurrent Connectivity...

  • Page 15: Power Management Modes

    Power Management Modes If you have VESA's DPM™ compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. The following table shows the power consumption and signaling of this automatic power saving feature.

  • Page 16: Pin Assignments

    customer should not rely upon this information in making decisions about electrical tolerances or otherwise. No warranty as to accuracy or completeness is expressed or implied. Pin Assignments HDMI Connector 19-pin Side of the Number Connected Signal Cable TMDS DATA 2+ TMDS DATA 2 SHIELD TMDS DATA 2- TMDS DATA 1+...

  • Page 17: Plug And Play Capability

    Plug and Play Capability You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings.

  • Page 18: Lcd Monitor Quality And Pixel Policy

    During the LCD Monitor manufacturing process, it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability. For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/support/monitors.

  • Page 19: Maintenance Guidelines

    Maintenance Guidelines Cleaning Your Monitor CAUTION: Read and follow the Safety Instructions before cleaning the monitor. WARNING: Before cleaning the monitor, unplug the monitor power cable from the electrical outlet. For best practices, follow the instructions in the list below while unpacking, cleaning, or handling your monitor: •...

  • Page 20: Setting Up The Monitor

    Setting Up the Monitor Attaching the Stand NOTE: The stand is detached when the monitor is shipped from the factory. NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for the set up instructions. To attach the monitor stand: Remove the cover and place the monitor on it.

  • Page 21: Connecting Your Monitor

    Connecting Your Monitor WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. NOTE: The monitor is equipped with an antenna of the radio transmitter, so we recommend that you keep a safe distance of 20 cm at least between the monitor and you.

  • Page 22: Organizing Your Cables

    Connecting the USB 3.0 cable After you have completed connecting the HDMI cable, follow the procedures below to connect the USB 3.0 cable to the computer and complete your monitor setup: Connect the upstream USB 3.0 port (cable supplied) to an appropriate USB 3.0 port on your computer.

  • Page 23: Attaching The Cable Cover

    Attaching the Cable Cover NOTE: The cable cover is detached when the monitor is shipped from the factory. Fit the two tabs on the bottom part of the cable cover to the groove on the back of the monitor. Press the cable cover till it snaps into place. Removing the Monitor Stand NOTE: To prevent scratches on the LCD screen while removing the stand, ensure that the monitor is placed on a soft, clean surface.

  • Page 24: Removing The Cable Cover

    Lift the stand up and away from the monitor Removing the Cable Cover Press the tab on the cable cover. Remove the two tabs on the bottom part of the cable cover from the groove on the back of the monitor. Wall Mounting (Optional) (Screw dimension: M4 x 10 mm).
  • Page 25 Mount the monitor on the wall by following the instructions that comes with the wall mounting kit. NOTE: For use only with UL-listed wall mount bracket with minimum weight/load bearing capacity of 13.12 kg. Setting Up the Monitor...

  • Page 26: Operating The Monitor

    Operating the Monitor Power On the Monitor Press the button to turn On the monitor. Power Off the Monitor When the input source is set to wireless, • a short press (< 3 seconds) on the Power button will put the monitor into standby mode.

  • Page 27: Using The Front Panel Controls

    Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed. As you use these buttons to adjust the controls, an OSD shows the numeric values of the characteristics as they change. The following table describes the front panel buttons: Front Panel Button Description...

  • Page 28: Front Panel Button

    Front Panel Button Use the buttons on the front of the monitor to adjust the image settings. Front Panel Button Description Use the Up button to adjust (increase ranges) items in the OSD menu. Use the Down button to adjust (decrease ranges) items in the OSD menu.

  • Page 29: Using The On-Screen Display (Osd) Menu

    Using the On-Screen Display (OSD) Menu Accessing the Menu System NOTE: If you change the settings and then either proceed to another menu or exit the OSD menu, the monitor automatically saves those changes. The changes are also saved if you change the settings and then wait for the OSD menu to disappear. Press the button to launch the OSD menu and display the main menu.
  • Page 30 Icon Menu and Description Submenus Brightness/ Use this menu to activate Brightness/Contrast adjustment. Contrast Brightness Brightness adjusts the luminance of the backlight. Press the button to increase the brightness and press the button to decrease the brightness (min. 0 / max. 100). NOTE: Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On.
  • Page 31 Input Source Use the Input Source menu to select between the different video signals that may be connected to your monitor. Wireless Select the Wireless input when you intend to use the wireless connection. Use to select the Wireless input source. HDMI Select the HDMI input when you are using the HDMI connector.
  • Page 32 Color Use Color to adjust the color setting mode. Preset Modes When you select Preset Modes, you can choose Standard, Multimedia, Movie, Game, Paper, Color Temp., sRGB, or Custom Color from the list. • Standard: Loads the monitor's default color settings. This is the default preset mode.
  • Page 33 Input Color Allows you to set the video input mode to: Format RGB: Select this option if your monitor is connected to a computer (or DVD player) using the HDMI cable. YPbPr: Select this option if your monitor is connected to a DVD player by YPbPr using the HDMI cable;...
  • Page 34 Saturation This feature can adjust the color saturation of the video image. Use to adjust the saturation from '0' to '100'. Press to increase the colorful appearance of the video image. Press to increase the monochrome appearance of the video image.
  • Page 35 Energy USB Fast Allows you to enable or disable USB Fast Charging. Charging Auto Power This function is applicable only when Input Source is set to Wireless. When enabled: • The monitor powers off after more than 5 minutes of inactivity while in Standby mode (indicated by a slow blinking white LED on the Power button).
  • Page 36 Menu Select this option to adjust the settings of the OSD, such as, the languages of the OSD, the amount of time the menu remains on screen, and so on. Language Language options set the OSD display to one of the eight languages (English, Spanish, French, German, Brazilian Portuguese, Russian, Simplified Chinese, or Japanese).
  • Page 37 Personalize Users can choose a feature from Preset Modes, Brightness/Contrast, Input Source, Aspect Ratio, or Rotation and set it as a shortcut key. Operating the Monitor...
  • Page 38 Others Select this option to adjust the OSD settings, such as the DDC/CI, LCD Conditioning, and so on. DDC/CI DDC/CI (Display Data Channel/Command Interface) allows your monitor parameters (brightness, color balance, and etc.) to be adjustable via the software on your computer. You can disable this feature by selecting Disable.

  • Page 39: Osd Warning Messages

    Helps reduce minor cases of image retention. Depending on the degree of image retention, the program may take some time to run. Conditioning You can enable this feature by selecting Enable. Reset Others Reset all settings under the Others menu to the factory preset values. Factory Reset Reset all settings to the factory preset values.
  • Page 40 When the monitor does not support a particular resolution mode, you will see the following message: This means that the monitor cannot synchronize with the signal that it is receiving from the computer. See Monitor Specifications for the Horizontal and Vertical frequency ranges addressable by this monitor.
  • Page 41 If you press any button other than the power button, the following message will appear under HDMI mode (with Auto Select function turned off): If HDMI input is selected and the corresponding cable is not connected, a dialog box as shown below appears.

  • Page 42: Setting The Maximum Resolution

    Depending on your computer, complete one of the following procedures: If you have a Dell desktop or portable computer: • Go to http://www.dell.com/support, enter your service tag, and download the latest driver for your graphics card. If you are using a non-Dell computer (portable or desktop): •...

  • Page 43: Using The Tilt, Swivel, And Vertical Extension

    Using the Tilt, Swivel, and Vertical Extension NOTE: This is applicable for a monitor with a stand. When any other stand is bought, please refer to the respective stand setup guide for set up instructions. Tilt, Swivel With the stand attached to the monitor, you can tilt and swivel the monitor for the most comfortable viewing angle.

  • Page 44: Rotating The Monitor

    Rotating the Monitor Before you rotate the monitor, your monitor should be fully vertically extended (Vertical Extension) and fully tilted up to avoid hitting the bottom edge of the monitor. Rotate clockwise Operating the Monitor...
  • Page 45 (optional). NOTE: To use the Display Rotation function (Landscape versus Portrait view) with your Dell computer, you require an updated graphics driver that is not included with this monitor. To download the graphics driver, go to www.dell.com/support and see the Download section for Video Drivers for latest driver updates.
  • Page 46 Dual-Monitor Setup The ability to rotate 90° clockwise, 90° counterclockwise and reverse (180°) mount enable the thinnest borders of each monitor to be placed side by side to ensure minimum gap between display images. The recommended dual-monitor setup: Landscape (side by side) Landscape (Top-bottom) Operating the Monitor...

  • Page 47: Adjusting The Rotation Display Settings Of Your System

    After you have rotated your monitor, you need to complete the procedure below to adjust the Rotation Display Settings of your system. NOTE: If you are using the monitor with a non-Dell computer, you need to go the graphics driver website or your computer manufacturer website for information on rotating the 'contents' on your display.

  • Page 48: Mirroring Your Device's Screen On The Monitor

    Screencast. Wireless display is supported by Windows 7 via Dell Wireless Monitor Software. When the input source for the monitor is set to wireless, the Dell wireless home screen allows you to configure more advanced wireless settings. Navigating the Home Screen...
  • Page 49 See Using the Settings menu. Information and For further information or assistance, visit Dell Assistance Support website: www.dell.com/wirelessmonitors or download DELL Wireless Monitor app from Google Play™ store to your Android smart device. Using the Settings menu Clicking the Settings menu icon, , opens the following menu options.

  • Page 50: Connecting The Monitor Via Screencast Or Screen Mirror

    Using Windows To wirelessly connect the monitor with an Android device, you may use either the Settings menu on the device or DELL Wireless Monitor app, downloaded from Google Play store. Click the link below to see more details. •...
  • Page 51 Select the SSID name as displayed on your monitor from the list. Video Then select on your monitor to accept connection, and your device will start projecting images to your monitor. Device_xxxx is trying to connect NOTE: You will not be asked to verify subsequent connections for the same device. NOTE: To control the projected images with keyboard and mouse connected to your monitor, select Allow input from a keyboard or mouse connected to this display.
  • Page 52 Changing the Projection Mode Select Project from the Action Center. Project Select your Projection Mode. PC screen only Duplicate Extend Second screen only Mirroring Your Device's Screen on the Monitor...
  • Page 53 Disconnecting from a Device Select Connect from the Action Center. Connect Select Disconnect and your device will stop projecting images to your monitor. Connected Second Screen Change projection mode Disconnect Mirroring Your Device's Screen on the Monitor...
  • Page 54 ® Using Windows NOTE: The illustrations below are for reference only and may differ from your actual computer screen based on the settings, version, and the language of your operating system. Connecting to a Device Select Devices from the Charms bar. Devices Select Project from the Devices menu.
  • Page 55 Select Add a wireless display from the Project menu. Second Screen Add a wireless display Then select on your monitor to accept connection, and your device will start projecting images to your monitor. Device_xxxx is trying to connect NOTE: You will not be asked to verify subsequent connections for the same device. NOTE: You may control the projected images with keyboard and mouse connected to your monitor.
  • Page 56 Changing the Projection Mode Select Devices from the Charms bar. Devices Select Project from the Devices menu. Project Mirroring Your Device's Screen on the Monitor...
  • Page 57 Select your Projection Mode. Duplicate Extend Second screen only Disconnecting from a Device Select Devices from the Charms bar. Devices Mirroring Your Device's Screen on the Monitor...
  • Page 58 Select Project from the Devices menu. Project Select Disconnect and your device will stop projecting images to your monitor. Disconnect Mirroring Your Device's Screen on the Monitor...
  • Page 59 NOTE: The illustrations below are for reference only and may differ from your actual computer screen based on the settings, version, and the language of your operating system. Connecting to a Device Open the Dell Wireless Monitor Software and it will automatically search for available devices. Wireless Monitor Select a monitor...
  • Page 60 Device_xxxx is trying to connect NOTE: You will not be asked to verify subsequent connections for the same device. Changing the Projection Mode Click on the Dell Wireless Monitor Software. Select your Projection Mode. Wireless Monitor Dell xxxx Disconnect...
  • Page 61 Disconnecting from a Device Click on the Dell Wireless Monitor Software. Click Disconnect and your device will stop projecting images to your monitor. Wireless Monitor Dell xxxx Disconnect PC only Duplicate Extend Second screen only Using Settings on an Android™ Smartphone Use Settings to connect to a Device Open the Settings menu of your device.
  • Page 62 Tap to activate the DELL Wireless Monitor app on your Android device. Mirroring Your Device's Screen on the Monitor...
  • Page 63 Tap Cast Settings. Tap the SSID name as displayed on your monitor. Wireless display Wireless display Then select on your monitor to accept connection, and your Android device will start projecting images to your monitor. Mirroring Your Device's Screen on the Monitor...
  • Page 64 NOTE: If your device settings differ from those shown above, please refer to your device manual for Cast Screen connection instructions. Disconnecting from a device Tap to activate the DELL Wireless Monitor app on your Android device. Mirroring Your Device's Screen on the Monitor...
  • Page 65 Tap Cast Settings. Tap the monitor name that is Connected. Connected Connected Mirroring Your Device's Screen on the Monitor...
  • Page 66 Tap DISCONNECT and your Android device will stop projecting images to your monitor. DISCONNECT DISCONNECT NOTE: To check whether your device is supported, please visit Dell Support website: www.dell.com/wirelessmonitors or refer to your device manual or contact your device manufacturer for compatibility. Mirroring Your Device's Screen on the Monitor...
  • Page 67 Dual Screencast Connection NOTE: The function is only supported when your computer or Android device has installed Dell Wireless Monitor software or app. Follow the procedures mentioned in Connecting the Monitor via Screencast or Screen Mirror to make wireless connection.
  • Page 68 Connecting Keyboard and Mouse Dell Wireless Monitor allows user to control device from a single keyboard and mouse connected to the monitor. NOTE: Make sure Dell Wireless Monitor Software has been installed before using a keyboard or mouse to control the computer or Android device.

  • Page 69: Troubleshooting

    Troubleshooting WARNING: Before you begin any of the procedures in this section, follow the Safety Instructions. Self-Test Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properly connected but the monitor screen remains dark, run the monitor self-test by performing the following steps: Turn off both your computer and the monitor.

  • Page 70: Built-In Diagnostics

    Built-in Diagnostics Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or with your computer and video card. NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.

  • Page 71: Common Problems

    • Cycle power On-Off. spots • Pixel that is permanently Off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: http://www.dell.com/ support/monitors. Stuck-on Pixels LCD screen has •...
  • Page 72 • Restart the computer in the safe mode. Safety Related Visible signs of • Do not perform any troubleshooting steps. Issues smoke or sparks • Contact Dell immediately. • Ensure that the video cable connecting the monitor to the Intermittent Monitor Problems malfunctions on computer is connected properly and is secure.

  • Page 73: Product Specific Problems

    Product Specific Problems Specific What You Possible Solutions Symptoms Experience Screen image is Image is • Check the Aspect Ratio setting in the Display menu OSD. too small centered on • Reset the monitor to factory settings. screen, but does not fill entire viewing area Cannot adjust...

  • Page 74: Wireless Connection Problems

    Selection). • Ensure that you have upgraded the operating system and Wi-Fi driver the latest version. • Ensure that the Dell Wireless Monitor software or app has been installed and updated to the latest version. No connection • Restart the wireless monitor.

  • Page 75: Appendix

    For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

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