Additional Information; Troubleshooting - Sony SLV-SE740B Service Manual

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Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest
Sony service facility.
Symptom Remedy
The ?/1 (on/standby)
• Connect the mains lead to the mains securely.
switch does not function.
The power is turned on • Moisture condensation has occurred. Turn the power off,
but the VCR does not unplug the mains lead and leave the VCR to dry for over
operate. three hours.
The VCR is plugged in • Set POWER SAVE in the USER SET menu to OFF (see
but the display window page 65).
remains dark.
The clock has stopped • The clock stops if the VCR is disconnected from the mains.
and "– –:– –" appears in Reset the clock (and timer).
the display window.
The playback picture • Make sure the TV is set to the video channel. If you are
does not appear on the using a monitor, set it to video input.
TV screen.
• If the VCR is connected to the TV with the Scart cable,
make sure the VIDEO indicator is lit in the display
window. Use the t TV/VIDEO button on the remote
commander to light up the VIDEO indicator.
The picture is not clear. • Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR (see page 20).
• Adjust the tracking with the PROGRAM +/– buttons on the
VCR.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette is
not available in your area, have the heads cleaned at your
nearest Sony service facility (a standard service charge will
be required). Do not use a commercially available liquid
type cleaning cassette other than Sony's, as it may damage
the video heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
The picture rolls • Adjust the vertical hold control on the TV or monitor.
vertically during picture
search.
The picture has no • The tape is defective.
sound.
• If you made A/V connections, check the audio cable
connection.
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Troubleshooting
Symptom Remedy
The PDC function does • Check that the clock and the date are set correctly.
not operate properly.
• Check that the PDC time you set is the correct one (there
might be a mistake in the TV programme guide). If the
broadcast you wanted to record did not send the good PDC
information, the VCR will not start recording.
• If the reception is poor, the PDC signal might be altered
and the VCR might not start recording.
The SYNCHRO REC • The tape has reached its end. Insert a new tape and press
button turns off while SYNCHRO REC again.
recording or does not go
back to recording
standby mode.
The Synchronized • The connected equipment was not turned off.
Recording function does Turn off the connected equipment and press SYNCHRO
not work. REC again.
• There was a power failure. Press SYNCHRO REC again.
The programme recorded • If the settings for timer recordings and Synchronized
with the Synchronized Recording overlap, the programme that starts first has
Recording function is priority and the second programme starts recording only
incomplete. after the first programme has finished.
• There was a power failure. Press SYNCHRO REC again.
A tape cannot be • Check that a tape is not already in the tape compartment.
inserted.
The remote commander • Make sure you are pointing the remote commander at the
does not function. remote sensor on the VCR.
• Replace all the batteries in the remote commander with
new ones if they are weak.
• Make sure the
correctly.
The selected input line • Press INPUT SELECT to display the connected line.
connector number does
not appear in the display
window.
The tracking meter does • The recording condition of the tape is very poor and
not appear on the TV tracking cannot be adjusted.
www
screen.
You cannot control other • Set your TV's code number. The code number may change
TVs. when you replace the batteries of the remote commander.
The display window • The display window automatically becomes dim when the
becomes dim. VCR is in standby or timer recording mode.
.
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Symptom Remedy
The sound from a tape • Adjust the tracking.
recorded with the VCR is
• The video heads are dirty. Clean the video heads using a
not in stereo or the
Sony video head cleaning cassette as explained above.
STEREO indicator in the
display window is
flashing.
No TV programme • Make sure the TV is set to the video channel. If you are
appears on the TV using a monitor, set it to video input.
screen.
• Existing broadcasts may interfere with the VCR. Reset the
RF channel output of your VCR (see page 20).
• Select the correct source with the INPUT SELECT button.
Select a programme position when recording TV
programmes; select a line input when recording from other
equipment.
TV reception is poor. • Make sure the aerial cable is connected securely.
• Adjust the TV aerial.
The tape starts playing as • The safety tab has been removed. To record on this tape,
soon as it is inserted. cover the tab hole (see page 39).
The tape is ejected when • The safety tab has been removed. To record on this tape,
you press z REC.
cover the tab hole (see page 39).
Nothing happens when • Make sure the tape is not at its end.
you press z REC.
The timer does not • Check that the clock is set.
operate.
• Make sure a tape has been inserted.
• Check that the safety tab has not been removed.
• Make sure the tape is not at its end.
• Make sure a programme has been set for timer recording.
• Make sure your timer settings are past the current time.
• Check that the digital tuner is turned on.
• Check that the satellite tuner is turned on.
• The clock stops if the VCR is disconnected from the mains.
Reset the clock and timer.
• Turn the power off and unplug the mains lead.
The VIDEOPLUS menu • Check that TIMER METHOD in the EASY OPERATION
or the TIMER menu is set correctly (see page 67).
PROGRAMMING menu
does not appear.
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Symptom Remedy
The VCR needs to be • Clean the cabinet, panel and controls with a dry, soft cloth,
cleaned. or a soft cloth slightly moistened with a mild detergent
solution. Do not use any type of solvent, such as alcohol or
benzine.
The Line Through • Set POWER SAVE in the USER SET menu to OFF (see
function does not page 65).
operate.
Symptoms caused by contaminated video heads
• Normal picture • Rough picture
initial
contamination
.
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continued
Troubleshooting
• Unclear picture • No picture (or
black & white
screen appears)
terminal
m
co
Troubleshooting
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