Brother MFC-L8650CDW Basic User's Manual
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Brother MFC-L8650CDW Basic User's Manual

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See also: Service Manual , Advanced User's Manual
Basic User's Guide
MFC-L8650CDW
!CAUTION Before using this product, read carefully
these instructions for correct operation.
Keep the User's Guide in a secure place for future
reference.
Version 0
CHN-ENG

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Summary of Contents for Brother MFC-L8650CDW

  • Page 1 Basic User’s Guide MFC-L8650CDW !CAUTION Before using this product, read carefully these instructions for correct operation. Keep the User's Guide in a secure place for future reference. Version 0 CHN-ENG...
  • Page 2 5 Some parts in the machine can be used on the same series model machines which are produced in the same factory. Note: If you want to replace the parts, please contact Brother Authorize Service Centers. CHINA ENVIRONMENTAL LABELLING NOTICE 1 Machines with an LWAd >...
  • Page 3 Google Cloud Print This Guide provides details on how to PDF file / Brother Solutions Guide configure your Brother machine to a Google Center account and use Google Cloud Print™ services for printing over the Internet.
  • Page 4 This Guide provides useful information about PDF file / Brother Solutions Guide for Brother printing from your mobile device and scanning Center iPrint&Scan from your Brother machine to your mobile ® device when connected on a Wi-Fi network. Visit http://solutions.brother.com/.

  • Page 5: Table Of Contents

    How to access the User’s Guides for Advanced Features ........4 ® Accessing Brother Support (Windows )..............5 Accessing Brother Support (Macintosh) ..............5 Control panel overview ..................6 Touchscreen LCD.................... 8 Setting the Ready screen ................12 Basic Operations ................... 12 Shortcut Settings ....................
  • Page 6 Recording an outgoing message (OGM) ............52 Multi-line connections (PABX) ...............52 External and extension telephones..............52 Connecting an external or extension telephone ..........52 Operation from external or extension telephones..........53 For Fax/Tel mode only...................53 Using a non-Brother cordless external handset ..........53 Using Remote Codes ..................53...
  • Page 7 Dialling and storing numbers How to dial ......................55 Manual dialling....................55 Dialing from the Address Book ..............55 LDAP search ....................55 Fax redial....................... 55 Tone or Pulse ...................... 56 Storing numbers ....................56 Storing a pause ..................... 56 Storing Address Book numbers..............
  • Page 8 Routine maintenance Replacing supplies....................71 Replacing the toner cartridges...............75 Replacing the drum unit.................81 Replacing the belt unit ...................87 Replacing the waste toner box ..............92 Cleaning and Checking the machine ..............99 Cleaning the outside of the machine ............100 Cleaning the scanner glass .................101 Cleaning the laser scanner windows ............102 Cleaning the corona wires ................106 Cleaning the drum unit ................109...
  • Page 9 Specifications General ......................217 Document Size ....................219 Print media......................220 Fax........................221 Copy ........................222 Scanner ......................223 Printer ........................ 224 Interfaces ......................225 Network......................226 Direct Print feature..................... 227 Computer requirements ..................228 Supplies ......................229 Important information for the toner cartridge life..........230 Index...
  • Page 10 You can view the Advanced User's Guide. PDF file / CD-ROM / In the Box ® Windows Macintosh: PDF file / Brother Solutions Center at http://solutions.brother.com/ The Advanced User’s Guide explains the following features and operations. General Setup Printing reports Memory storage...

  • Page 11: General Information

    Bold style identifies the dial pad documentation numbers of the Touchpanel or on the computer screen. Thank you for buying a Brother machine! Italics Italicized style emphasizes an Reading the documentation will help you important point or refers you to make the most of your machine.

  • Page 12: Accessing Brother Utilities (Windows )

    Chapter 1 ® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. ® ® ® (Windows 7 / Windows Vista / Windows Click (Start) menu, select All Programs > Brother >...

  • Page 13: Accessing The Advanced User's Guide, And Software And Network User's Guide

    Turn on your computer. Insert the and Network User's CD-ROM into your CD-ROM drive. Guide NOTE If the Brother screen does not appear, go to Computer (My Computer). This Basic User's Guide does not contain all ® the information about the machine such as...

  • Page 14: How To Access The User's Guides For Advanced Features

    Google Cloud Print Guide • Presto! PageManager must be installed This Guide provides information about how to before use. configure your Brother machine to a Google • (Macintosh users) Presto! PageManager account and use Google Cloud Print™ must be downloaded and installed before services for printing over the Internet.

  • Page 15: Accessing Brother Support (Windows ® )

    (Brother Solutions such as web support. Center) on the CD-ROM. Visit the Brother Solutions Center at  Click Brother Support on the Top Menu. http://solutions.brother.com/. The Brother Support screen appears.  To access our website, click Brother Home Page.

  • Page 16: Control Panel Overview

    Chapter 1 Control panel overview MFC-L8650CDW has a 3.7 in. (93.4 mm) Touchscreen LCD and Touchpanel. 1 Touchscreen LCD (Liquid Crystal Display) This is a Touchscreen LCD. You can access the menus and options by pressing them when they are displayed on...
  • Page 17 The factory setting displays the date and time, but you can change the Home screen’s default setting (see Setting the Ready screen The Wi-Fi light is on when your Brother on page 12.) machine is connected to a wireless access point.

  • Page 18: Touchscreen Lcd

    Chapter 1 Touchscreen LCD You can select three types of screens for the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens display the machines status when the machine is idle. Home screen The Home screen displays the date and time and provides access to Fax, Copy, Scan, Wi-Fi setup, Toner...
  • Page 19 General information NOTE (Toner) Swiping is a type of user operation on the See the remaining toner life. Touchscreen that is performed by brushing your finger across the screen to Press to access the Toner menu. display the next page or item. NOTE The remaining toner life will vary depending on the types of documents...
  • Page 20 Chapter 1 9 2-sided Copy NOTE Lets you access the 2-sided copy preset. • This product adopts the font of ARPHIC TECHNOLOGY CO.,LTD. 10 USB • MascotCapsule UI Framework and Press to access the Direct Print and Scan MascotCapsule Tangiblet developed by to USB menus.
  • Page 21 General information Settings screen 6 All Settings Press to access the full settings menu. The Touchscreen displays the machines 7 Tray Setting settings when you press See the selected paper size. Press to You can check and access all the machine’s change the paper size and paper type settings from the following screen.

  • Page 22: Setting The Ready Screen

    Chapter 1 Setting the Ready screen Basic Operations Set the Ready screen to either Home, More1 Press your finger on the Touchscreen to or More2. operate it. To display and access all the screen menus or options, swipe left, right, up, When the machine is idle or you press down, or press d c or a b to scroll through the Touchscreen will return to the screen you...

  • Page 23: Shortcut Settings

    General information Shortcut Settings Press LCD Settings. Press Backlight. You can add the fax, copy and scan settings you use most frequently by setting them as your Shortcuts. Later you can recall and apply these settings quickly and easily. You can add up to 48 Shortcuts.

  • Page 24: Adding Fax Shortcuts

    Chapter 1 Swipe up or down, or press a or b to Read the information on the display the available options for the Touchscreen, and then confirm it by setting, and then press the option you pressing OK. want. Enter the fax or telephone number using Repeat steps g and h until you have the dial pad on the Touchpanel, the selected all the settings for this Shortcut.

  • Page 25: Adding Scan Shortcuts

    General information Enter a name for the Shortcut using the Press where you have not added a keyboard on the machine's Shortcut. Touchscreen. (To help you enter letters, see Entering text on page 215.) Press Scan. Press OK. Swipe up or down, or press a or b to Press OK to save your Shortcut.

  • Page 26: Changing Shortcuts

    Chapter 1 Do one of the following: Review the settings you have selected:  To enter an E-mail address  If you need to make additional manually, press Manual. Enter the changes, return to step i. E-mail address using the keyboard ...

  • Page 27: Editing Shortcut Names

    General information Deleting Shortcuts To create a new Shortcut, hold down to delete the current name, and then You can delete a Shortcut. enter a new name using the keyboard on the machine's Touchscreen. (To help you enter letters, see Entering text Press on page 215.) Press OK.

  • Page 28: Set The Date And Time

    Chapter 1 Set the date and time Enter personal information The Touchscreen displays the date and time. (Station ID) You can also add the current date and time to each fax you send by setting your Station ID (see Enter personal information (Station ID) Set the machine's Station ID if you want the on page 18).

  • Page 29: Volume Settings

    General information Volume settings NOTE • If you choose Chinese when you set your language, you can enter the name in Ring volume Chinese. Enter the name in pinyin, and then press to choose the Chinese You can choose from a range of ring volume character you want to enter.

  • Page 30: Beeper Volume

    Chapter 1 Beeper volume Speaker volume When the beeper is on, the machine will beep You can choose from a range of speaker when you press a button, make a mistake, or volume levels. after you send or receive a fax. You can choose from a range of volume levels.

  • Page 31: Loading Paper

    Loading paper Loading paper and Printing on plain paper, thin paper or recycled paper from Tray 1 and Tray 2 print media Pull the paper tray completely out of the machine. The machine can feed paper from the standard paper tray, multi-purpose tray or optional lower tray.
  • Page 32 Chapter 2 While pressing the blue paper-guide Load paper in the tray and make sure: release levers (1), slide the paper  The paper is below the maximum guides to fit the paper you are loading in paper mark ( ) (1), as overfilling the tray.

  • Page 33: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Loading paper Lift up the support flap (1) to prevent Printing on plain paper, thin paper, paper from sliding off the face-down recycled paper, bond paper or glossy output tray, or remove each page as paper from the MP tray soon as it comes out of the machine.
  • Page 34 Chapter 2 Load paper in the MP tray and make Lift up the support flap to prevent paper sure: from sliding off the face-down output tray, or remove each page as soon as it  The paper stays under the maximum comes out of the machine.
  • Page 35 Loading paper Printing on thick paper, labels and (For printing envelopes only) Pull down the two grey levers, one on envelopes from the MP tray the left side and one on the right side, as When the back cover (face-up output tray) is shown in the illustration below.
  • Page 36 Chapter 2 Pull out the MP tray support (1) and Load paper, labels or envelopes in the unfold the flap (2). MP tray. Make sure:  The number of envelopes in the MP tray does not exceed three.  The paper, labels or envelopes stay under the maximum paper tab (1).
  • Page 37 Loading paper Send the print job to the machine. NOTE • Remove each envelope as soon as it has been printed. Stacking the envelopes may cause them to jam or curl. • If envelopes or thick paper get smudged during printing set the Media Type to Env. Thick or Thicker Paper to increase the fixing temperature.

  • Page 38: Unscannable And Unprintable Areas

    Chapter 2 Unscannable and unprintable areas The figures in the table show maximum unscannable and unprintable areas. These areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)

  • Page 39: Paper Settings

    Loading paper Paper settings NOTE • When an appropriate size is not in the tray, received faxes will be stored in the Paper Size machine’s memory and Size mismatch will appear on the Touchscreen (for more When you change the size of paper in the information, see Error and maintenance tray, you must also change the setting for messages on page 120).

  • Page 40: Tray Use In Copy Mode

    Chapter 2 Tray Use in Copy mode Tray Use in Fax mode You can change the priority tray that the You can change the default tray that the machine will use for printing copies. machine will use for printing received faxes. When you choose Tray#1 Only, MP Only When you choose Tray#1 Only, MP Only or Tray#2 Only...

  • Page 41: Tray Use In Print Mode

    Loading paper Tray Use in Print mode Swipe up or down, or press a or b to display Tray Use: Fax. You can change the default tray the machine Press Tray Use: Fax. will use for printing from your computer and for Direct Print.

  • Page 42: Acceptable Paper And Other Print Media

    Chapter 2 Acceptable paper and Recommended paper and print media other print media Print quality may vary according to the type of Paper Type Item paper you are using. Plain paper APP Blue Flag Ship 70 g/m You can use the following types of print APP Gold Flag Ship 80 g/m media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper,...
  • Page 43 Loading paper Paper Tray Capacity Paper size Paper types No. of sheets Multi-purpose tray Width: 76.2 to 215.9 mm Plain paper, Thin paper, up to 50 sheets (MP tray) Thick paper, (80 g/m Length: 127 to 355.6 mm Thicker paper, 3 Envelopes Recycled paper, Bond paper, Labels,...

  • Page 44: Handling And Using Special Paper

    • with letterheads using low temperature dyes or thermography • that is multipart or carbonless • that is designed for inkjet printing The types of paper listed above may damage your machine. This damage is not covered under any Brother warranty or service agreement.
  • Page 45 • that are pre-printed on the inside machine. This damage may not be • that cannot be arranged neatly when covered under any Brother warranty or stacked service agreement. • that are made of paper that weighs...
  • Page 46 Chapter 2 Labels Types of labels to avoid The machine will print on most types of labels Do not use labels that are damaged, curled, designed for use with a laser machine. Labels wrinkled or an unusual shape. should have an adhesive that is acrylic-based since this material is more stable at the high temperatures in the fuser unit.

  • Page 47: Loading Documents

    Loading documents How to load NOTE documents • To scan documents that are not appropriate for the ADF, see Using the scanner glass on page 38. You can send a fax, make copies, and scan • It is easier to use the ADF if you are from the ADF (Automatic Document Feeder) loading a multiple page document.

  • Page 48: Using The Scanner Glass

    Chapter 3 Adjust the paper guides (1) to fit the Using the document guidelines on the width of your document. left and top, place the document face down in the upper left corner of the scanner glass. NOTE To scan non-standard documents, see Using the scanner glass on page 38.

  • Page 49: Sending A Fax

    Sending a fax How to send a fax To change fax sending settings, press Options. Swipe up or down, or press a or b to scroll through the fax settings. The following steps explain how to send a fax. When the setting you want is displayed, To send multiple pages use the ADF.

  • Page 50: Stop Faxing

    Chapter 4 Faxing Letter size documents Enter the fax number. from the scanner glass Using the dial pad Using the Address Book When faxing Letter size documents, you must  Address Book set the scan glass size to Letter; otherwise, a portion of your faxes will be missing.

  • Page 51: Transmission Verification Report

    Sending a fax Transmission Verification Press Report NOTE • If you choose On+Image or Off+Image, You can use the Transmission Verification the image will not appear on the Report as proof that you sent a fax. This Transmission Verification Report if Real report lists the receiving party’s name or fax Time Transmission is set to On.

  • Page 52: Receiving A Fax

    Receiving a fax Receive modes By default, your machine will automatically receive any faxes that are sent to it. The diagrams below will help you choose the correct mode. (For more detailed information about the receive modes, see Using receive modes on page 43.) Touchscreen Display Factory Default Ring Delay Ring Delay: 2 times...

  • Page 53: Using Receive Modes

    Receiving a fax Using receive modes Mode Function Help Each call recognized as fax and Factory setting of Ring Delay is 2 (0-10 times send fax signal. However, you available, please see Ring Delay on page 41). can answer the call within the After ringing 2 times, the fax machine send number of rings.

  • Page 54: Receive Mode Settings

    Chapter 5 Receive Mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay setting sets the number of sound. The number of rings is set by the Ring times the machine rings before it answers in Delay setting.

  • Page 55: Fax Detect

    Receiving a fax Fax Detect Press Fax Detect. Press On (or Off). If Fax Detect is On: Press The machine can receive a fax automatically, even if you answer the call. When you see Receiving on the Touchscreen or hear a click on the phone line through the handset you are using, just replace the handset.

  • Page 56: Fax Preview (Black And White Only)

    Chapter 5 Fax Preview Using Fax Preview (Black and White only) When you receive a fax, you will see a pop-up message on the Touchscreen. (For example: New Fax(es):01 [View]) How to preview a received fax Press View. The Touchscreen displays the fax list. You can view received faxes on the NOTE Touchscreen by pressing...
  • Page 57 Receiving a fax Press the Touchscreen or Touchpanel When the Touchscreen displays to perform the following operations. Delete all pages?, do one of the following: Description  Press Yes to delete all pages of the fax you have printed. Enlarge the fax. ...

  • Page 58: Turning Off Fax Preview

    Chapter 5 Turning off Fax Preview Press Press (Fax Preview). Press Off. Press Yes to confirm. If there are faxes stored in the memory, do one of the following: If you do not want to print the stored  faxes, press Continue. Press Yes to confirm.

  • Page 59: Using Pc-Fax

    Software and Network User's Guide. From the (Start) menu, select All Swipe up or down, or press a or b to Programs > Brother > Brother display <USB> or your computer name if Utilities. the machine is connected to a network.

  • Page 60: Pc-Fax Send

    Chapter 6 PC-FAX Send Press NOTE The Brother PC-FAX feature lets you use your computer to send a document from an • Before you can set up PC-FAX Receive application as a standard fax. You can send a you must install the MFL-Pro Suite file created in any application on your software on your computer.

  • Page 61: Telephone And External Devices

    Telephone and external devices Connecting an external Connections The external TAD must be connected as shown in the illustration below. You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen”...

  • Page 62: Recording An Outgoing Message (Ogm)

    Brother does not recommend the use of a PABX line. PABX limitations in general can cause some functions of the fax machine not...

  • Page 63: Operation From External Or Extension Telephones

    Using a non-Brother cordless extension telephones external handset If you answer a fax call on an extension If your non-Brother cordless telephone is telephone, or an external telephone that is connected to the telephone line cord correctly connected to the machine through...
  • Page 64 Chapter 7 Turning on the Remote Codes Changing the Remote Codes You must turn the Remote Codes setting to The preset Remote Activation Code is l51. On to use the Remote Activation Code and The preset Remote Deactivation Code is #51. Remote Deactivation Code.

  • Page 65: Dialling And Storing Numbers

    Dialling and storing numbers How to dial Dialing from the Address Book You can dial in any of the following ways. Load your document. Manual dialling Press (Fax). Load your document. Press Address Book. Do one of the following: Do one of the following: ...

  • Page 66: Tone Or Pulse

    Chapter 8 Tone or Pulse Storing numbers If you have a Pulse dialing service, but need You can set up your machine to do the to send Tone signals (for example, for following types of easy dialling: Address Book telephone banking), follow the instructions and Groups for broadcasting faxes.

  • Page 67: Storing Address Book Numbers

    Dialling and storing numbers Storing Address Book Do one of the following: numbers  To store another Address Book number, repeat steps c - k. You can store up to 300 addresses with a To finish storing numbers, press  name.

  • Page 68: Changing Address Book Names Or Numbers

    Chapter 8 Changing Address Book Do the following: names or numbers  To change the name, press Name. Enter the new name (up to 10 characters for Chinese or 20 You can change or delete an Address Book characters for alphanumeric) using name or number that has already been the keyboard on the machine's stored.

  • Page 69: Making Copies

    Making copies How to copy Stop copying The following steps explain the basic copy To stop copying, press operation. Copy preset settings Do one of the following to load your document: You can copy with a variety of settings that ...

  • Page 70: Copy Settings And Options

    Chapter 9 Copy Settings and Options Swipe up or down, or press a or b to display the available options, and then press your new option. Repeat steps g You can change the following copy settings. and h for each setting you want. (Basic User's Guide) NOTE For details about changing the following...

  • Page 71: Printing From A Usb Flash Drive Or Digital Camera Supporting Mass Storage

    USB Mass Storage Class From the menu bar of an application, click File, then Print. USB Mass Storage SCSI or SFF-8070i Sub Class Choose Brother MFC-XXXX Printer (1) Transfer protocol Bulk transfer Only and check the Print to file box (2). FAT12/FAT16/FAT32 Format Click Print.

  • Page 72: Printing Directly From The Usb Flash Drive Or Digital Camera Supporting Mass Storage

    Chapter 10 Printing directly from Connect your USB flash drive or digital camera to the USB direct interface (1) the USB flash drive or on the front of the machine. The Touchscreen will automatically digital camera display the USB menu to confirm the USB supporting mass device is correctly connected.

  • Page 73: Printing From A Usb Flash Drive Or Digital Camera Supporting Mass Storage

    Printing from a USB flash drive or digital camera supporting mass storage Press Direct Print. Press the option you want. NOTE NOTE If your machine has been set to Secure • You can choose the following settings: Function Lock On, you may not be able to Paper Type access Direct Print (see Advanced User's Paper Size...

  • Page 74: Changing The Default Settings For Direct Print

    Chapter 10 Changing the default settings for direct print You can change the default settings for Direct Print. Connect your USB flash drive or digital camera to the USB direct interface on the front of the machine. Press Direct Print. Press DefaultSettings.

  • Page 75: How To Print From A Computer

    (For more information about printer driver settings, see Software and Network User's Guide) Install the Brother printer driver from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). From your application, choose the Print command.

  • Page 76: How To Scan To A Computer

    To use the machine as a scanner, install a scanner driver. If the machine is on a network, configure it with a TCP/IP address.  Install the scanner drivers from the CD-ROM or Brother Solutions Center at http://solutions.brother.com/, (see Quick Setup Guide). ...

  • Page 77: Scanning A Document As A Pdf File Using Controlcenter4 (Windows ® )

     (Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click SCAN in the left navigation bar, and then click ControlCenter4. The ControlCenter4 application will open. If the ControlCenter4 Mode screen appears, choose the Advanced Mode and then click OK.
  • Page 78 Chapter 12 Click File. Press Scan. The machine starts the scanning process. The folder where the scanned data is saved will open automatically.

  • Page 79: How To Scan A Document As A Pdf File Using The Touchscreen

    How to scan to a computer How to scan a document as a PDF file using the Touchscreen Load your document (see How to load documents on page 37). Press Scan. Swipe left or right to display to File. will be displayed in the centre of the Touchscreen highlighted in blue. Press OK.
  • Page 80 Chapter 12 NOTE The following scan modes are available. • to USB ® • to Network (Windows • to FTP/SFTP • to E-mail Server • to E-mail • to Image • to OCR • to File • WS Scan (Web Services Scan) ®...

  • Page 81: Routine Maintenance

    Replacing supplies You must replace supplies when the machine indicates that the life of the supply is over. You can replace the following supplies yourself: Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. NOTE The drum unit and toner cartridge are two separate supplies. Make sure both are installed. If the toner cartridge is placed in the machine without the drum unit, the message Drum ! may be displayed.
  • Page 82 The messages in the table appear on the Touchscreen. These messages provide advanced warnings to replace the supply items before they reach end of life. To avoid any inconvenience, you may want to buy spare supply items before the machine stops printing. Touchscreen Supply to prepare Approximate life How to replace...
  • Page 83 50,000 pages Fuser unit Contact Brother customer service or your Replace Fuser 100,000 pages local Brother dealer to replace the fuser unit. Replace PF Kit MP Paper feeding kit Contact Brother customer service or your 50,000 pages local Brother dealer to replace the paper...
  • Page 84 NOTE • Discard the used supplies according to local regulations, keeping it separate from domestic waste. If you have questions, contact your local waste disposal office (see Product Safety Guide). Be sure to reseal the used supplies tightly so that the material inside does not spill. •...

  • Page 85: Replacing The Toner Cartridges

    The Touchscreen indicates the toner cartridge colour that you must replace. (BK=Black, C=Cyan, M=Magenta, Y=Yellow ). A new Brother Original toner cartridge will reset the Replace Toner message. NOTE For more information about how the toner...
  • Page 86 Replacing the toner cartridges Hold the blue handle of the drum unit. Pull the drum unit out until it stops. Make sure the machine is turned on. Press the front cover release button and pull open the front cover.
  • Page 87 Routine maintenance Hold the handle of the toner cartridge WARNING and gently push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. • DO NOT put a toner cartridge into a fire. It could explode, resulting in injuries.
  • Page 88 Clean the corona wire inside the drum IMPORTANT unit by gently sliding the blue tab from • Handle the toner cartridge carefully. If left to right and right to left several times. toner scatters on your hands or clothes, immediately wipe or wash it off with cold IMPORTANT water.
  • Page 89 (or room light for long periods of time), the unit may be damaged. • Brother machines are designed to work with toner of a particular specification and will work to a level of optimum performance when used with Brother Original toner cartridges.
  • Page 90 Hold the handle of the toner cartridge NOTE and slide the toner cartridge into the Make sure you installed the toner drum unit then gently pull it toward you cartridge correctly or it may separate from until you hear it click into place. Make the drum unit.

  • Page 91: Replacing The Drum Unit

    We cannot guarantee the print quality. Model Name: DR-371CL Replace the drum unit with a new one. We recommend a Brother Original drum unit be A new drum unit can print approximately installed at this time. 25,000 A4 or Letter size single-sided pages.
  • Page 92 Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 93 Routine maintenance Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with a piece of handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the...
  • Page 94 Hold the handle of the toner cartridge IMPORTANT and gently push it forward to unlock • Handle the toner cartridge carefully. If it.Then pull it out of the drum unit. toner scatters on your hands or clothes, Repeat this for all the toner cartridges. immediately wipe or wash it off with cold water.
  • Page 95 Routine maintenance Hold the handle of the toner cartridge NOTE and slide it into the appropriate coloured • Be sure to seal up the used drum unit section of the drum unit until it clicks into tightly in a bag so that toner powder does place.
  • Page 96 Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 97: Replacing The Belt Unit

    Routine maintenance Replacing the belt unit When you replace the drum unit with a new one, you must reset the drum counter. Instructions of how to do this Model name: BU-320CL can be found in the box your new drum A new belt unit can print approximately unit came in.
  • Page 98 Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 99 Routine maintenance Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 100 Hold the blue handle of the belt unit with Unpack the new belt unit and install the both hands and lift the belt unit up, then new belt unit in the machine. Make sure pull it out. the belt unit is level and fits firmly into place.
  • Page 101 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 102: Replacing The Waste Toner Box

    Replacing the waste toner box When you replace the belt unit with a new one, you need to reset the belt unit counter. Instructions of how to do this Model name: WT-320CL can be found in the box your new belt The life of a waste toner box is approximately unit came in.
  • Page 103 Routine maintenance Press the front cover release button and Hold the blue handle of the drum unit. pull open the front cover. Pull the drum unit out until it stops.
  • Page 104 Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a clean, flat surface with handles of the drum unit, lift the front of disposable paper underneath it in case the drum unit and remove it from the you accidentally spill or scatter toner.
  • Page 105 Routine maintenance Hold the blue handle of the belt unit with Remove the two pieces of orange both hands and lift the belt unit up, then packing material and discard them. pull it out. IMPORTANT To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations.
  • Page 106 Hold the blue handle of the waste toner WARNING box and remove the waste toner box from the machine. • DO NOT put the waste toner box into a fire. It could explode, resulting in injuries. • DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside...
  • Page 107 Routine maintenance Unpack the new waste toner box and Slide the belt unit back into the machine. install the new waste toner box in the Make sure the belt unit is level and fits machine using the blue handle. Make firmly into place.
  • Page 108 Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 109: Cleaning And Checking The Machine

    Routine maintenance Cleaning and Checking IMPORTANT the machine • Use neutral detergents. Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine. Clean the outside and inside of the machine • DO NOT use cleaning materials that regularly with a dry, lint-free cloth.

  • Page 110: Cleaning The Outside Of The Machine

    Cleaning the outside of the Cleaning the outside of the machine machine Press and hold down to turn the machine off. IMPORTANT DO NOT use any type of liquid cleaners Wipe the outside of the machine with a (including ethanol). dry, lint-free cloth to remove dust.

  • Page 111: Cleaning The Scanner Glass

    Routine maintenance Cleaning the scanner glass Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the Press and hold down to turn the paper tray with a dry, lint-free cloth to machine off. remove dust.

  • Page 112: Cleaning The Laser Scanner Windows

    Cleaning the laser scanner In the ADF unit, clean the white bar (1) and the scanner glass strip (2) windows underneath it with a soft lint-free cloth gently moistened with water. Press and hold down to turn the machine off. Press the front cover release button and pull open the front cover.
  • Page 113 Routine maintenance Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 114 Wipe the four scanner windows (1) with IMPORTANT a dry, lint-free cloth. • We recommend that you place the drum unit on a clean, flat surface with disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 115 Routine maintenance Make sure the blue lock lever (1) is in Turn the blue lock lever (1) clockwise to the release position as shown in the the lock position. illustration. Push the drum unit in until it stops. Gently slide the drum unit into the machine until it stops at the blue lock lever.

  • Page 116: Cleaning The Corona Wires

    Cleaning the corona wires Hold the blue handle of the drum unit. Pull the drum unit out until it stops. If you have print quality problems or the Touchscreen shows Drum !, clean the corona wires as follows: Make sure that the machine is turned Press the front cover release button and pull open the front cover.
  • Page 117 Routine maintenance Hold the handle of the toner cartridge Clean the corona wire inside the drum and gently push it toward the machine to unit by gently sliding the blue tab from unlock it. Then pull it out of the drum left to right and right to left several times.
  • Page 118 Hold the handle of the toner cartridge Push the drum unit in until it stops. and slide the toner cartridge into the drum unit then gently pull it toward you until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 119: Cleaning The Drum Unit

    Routine maintenance Cleaning the drum unit Press the front cover release button and pull open the front cover. If your printout has dots at 94 mm intervals, follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
  • Page 120 Hold the blue handle of the drum unit. Turn the blue lock lever (1) at the left of Pull the drum unit out until it stops. the machine counterclockwise to the release position. Holding the blue handles of the drum unit, lift the front of the drum unit and remove it from the machine.
  • Page 121 Routine maintenance Hold the handle of the toner cartridge IMPORTANT and gently push it forward to unlock it. • We recommend that you place the drum Then pull it out of the drum unit. Repeat unit on a piece of disposable paper or this for all the toner cartridges.
  • Page 122 Turn the drum unit over by holding the Use the numbered markers next to the blue handles. Make sure that the drum drum roller to find the mark. For unit gears (1) are on the left hand side. example, a cyan dot in column 2 on the check sheet would mean that there is a mark in the “2”...
  • Page 123 Routine maintenance Once the drum has been selected, place When you have found the mark on the one hand on the drum gear and at the drum that matches the drum dot check other end of that drum place your other sheet, wipe the surface of the drum hand on the edge, then rotate the drum gently with a cotton swab until the mark...
  • Page 124 Hold the handle of the toner cartridge Make sure the blue lock lever (1) is in and slide the toner cartridge into the the release position as shown in the drum unit, then gently pull it toward you illustration. until you hear it click into place. Make sure that you match the toner cartridge colour to the same colour label on the drum unit.

  • Page 125: Cleaning The Paper Pick-Up Rollers

    Routine maintenance Cleaning the paper pick-up Turn the blue lock lever (1) clockwise to the lock position. rollers Cleaning the paper pick-up roller periodically may prevent paper jams by ensuring correct paper feeding. If you have paper feed problems, clean the pick-up rollers as follows: Press and hold down to turn the...

  • Page 126: Colour Calibration

    Colour Calibration Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) on the paper tray to The output density for each colour may vary remove dust. depending on the machine’s environment, such as temperature and humidity. Calibration helps you to improve the colour density.

  • Page 127: Colour Registration

    Routine maintenance Colour Registration NOTE • If an error message is displayed, press OK If solid areas of colour or images have cyan, and try again. magenta or yellow fringes, you can use the (For more information, see Error and auto-registration feature to correct the maintenance messages on page 120.) problem.

  • Page 128: Troubleshooting

    If you think there is a problem with your machine, check each of the items below first and follow the troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips.
  • Page 129 Troubleshooting Scanning problems:  Scanning difficulties on page 147 Software and Network problems:  Software difficulties on page 147  Network difficulties on page 148...

  • Page 130: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. You can clear most errors and perform routine maintenance yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: Visit http://solutions.brother.com/. NOTE The Touchscreen names are as follows.
  • Page 131 Touchscreen, and put it back into the drum unit again. Put the drum unit back in the machine. If the problem continues, contact Brother customer service or your local Brother dealer. Poor telephone line quality Try sending the fax again or try connecting the Comm.Error...
  • Page 132 Error Message Cause Action The front cover is not Close the front cover of the machine. Cover is Open. completely closed. The fuser cover is not  Close the fuser cover located inside the completely closed or paper back cover of the machine. was jammed in the back of the ...
  • Page 133 Troubleshooting Error Message Cause Action The paper is jammed inside the See Paper is jammed inside the machine Jam Inside machine. on page 136. The paper is jammed in the See Paper is jammed in the multi-purpose tray Jam MP Tray multi-purpose tray of the on page 132.
  • Page 134 Error Message Cause Action The toner cartridge for the Remove the drum unit, remove the toner No Toner colour indicated on the cartridge for the colour indicated on the Touchscreen is not installed Touchscreen from the drum unit, and reinstall correctly.
  • Page 135 It is time to replace the paper Contact Brother customer service or your local Replace PF Kit MP feeding kit. Brother dealer to replace the paper feeding kit. Replace PF Kit1 Replace PF Kit2 The toner cartridge is at the...
  • Page 136 (see Transferring your faxes or Fax Journal report on page 128).  If the problem continues, contact Brother customer service for support. The temperature of the fuser Self-Diagnostic Press and hold down...
  • Page 137 Troubleshooting Error Message Cause Action One or more toner cartridges Pull out the drum unit. Remove all of the toner Toner Error are not installed correctly. cartridges, and then put them back into the drum unit. If the Touchscreen displays Order a new toner cartridge for the colour that Toner Low:X Toner Low you can still print;...

  • Page 138: Transferring Your Faxes Or Fax Journal Report

    Transferring your faxes or Fax Transferring faxes to another fax machine Journal report If you have not set up your Station ID, you If the Touchscreen displays: cannot enter fax transfer mode (see Enter personal information (Station ID)  Print Unable XX on page 18).
  • Page 139 If you have not set up your Station ID, you cannot enter fax transfer mode (see Enter From the (Start) menu, select All personal information (Station ID) Programs > Brother > Brother on page 18). Utilities. Click the drop-down list and select...

  • Page 140: Document Jams

    Document Jams Document is jammed under the document cover Document is jammed in the Remove any paper from the ADF that is top of the ADF unit not jammed. Lift the document cover. Remove any paper from the ADF that is not jammed.

  • Page 141: Removing Small Documents Jammed In The Adf

    Troubleshooting Removing small documents Document is jammed at the jammed in the ADF output tray Lift the document cover. Remove any paper from the ADF that is not jammed. Insert a piece of stiff paper, such as cardstock, into the ADF to push any Pull the jammed document out to the small paper scraps through.

  • Page 142: Paper Jams

    Paper Jams When loading paper in the MP tray, make sure that the paper stays under the maximum paper height guides (1) on Always remove the remaining paper from the both sides of the tray. paper tray and straighten the stack when you are adding new paper.

  • Page 143: Paper Is Jammed In The Paper Tray 1 Or Tray 2

    Troubleshooting Paper is jammed in the Paper Use both hands to slowly pull out the jammed paper. Tray 1 or Tray 2 If the Touchscreen displays Jam Tray1 or Jam Tray2, follow these steps: Pull the paper tray completely out of the machine.

  • Page 144: Paper Is Jammed At The Back Of The Machine

    Paper is jammed at the back WARNING of the machine HOT SURFACE If the Touchscreen displays Jam Rear, After you have just used the machine, some follow these steps: internal parts of the machine will be Leave the machine turned on for extremely hot.
  • Page 145 Troubleshooting Pull the blue tabs (1) at the left and right Use both hands to gently pull the sides down to release the fuser jammed paper out of the fuser unit. cover (2). Close the fuser cover (2). NOTE If the envelope levers (3) inside the back cover are pulled down to the envelope position, lift these levers to the original position before pulling the blue tabs (1)

  • Page 146: Paper Is Jammed Inside The Machine

    Paper is jammed inside the Hold the blue handle of the drum unit. Pull the drum unit out until it stops. machine If the Touchscreen displays Jam Inside, follow these steps: Press the front cover release button and pull open the front cover.
  • Page 147 Troubleshooting Turn the blue lock lever (1) at the left of IMPORTANT the machine counterclockwise to the • We recommend that you place the drum release position. Holding the blue unit on a piece of disposable paper or handles of the drum unit, lift the front of cloth in case you accidentally spill or the drum unit and remove it from the scatter toner.
  • Page 148 Pull out the jammed paper slowly. Gently slide the drum unit into the machine until it stops at the blue lock lever. Make sure the blue lock lever (1) is in the release position as shown in the illustration. Turn the blue lock lever (1) clockwise to the lock position.

  • Page 149: Paper Is Jammed Underneath The Paper Tray

    Troubleshooting Paper is jammed underneath Push the drum unit in until it stops. the paper tray If the Touchscreen displays Jam 2-sided, follow these steps: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 150 If paper is not caught inside the WARNING machine, check underneath the paper tray. HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts. If the paper is not caught in the paper tray, open the back cover.

  • Page 151: If You Are Having Difficulty With Your Machine

    If you are having difficulty with your machine IMPORTANT • For technical help, you must call Brother customer service or your local Brother dealer. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.

  • Page 152: Paper Handling Difficulties

    Printing difficulties (continued) Difficulty Suggestions The headers or footers appear There is an unprintable area on the top and bottom of the page. Adjust the top and when the document is displayed on bottom margins in your document to allow for this (see Unscannable and the screen but they are not on the unprintable areas on page 28).

  • Page 153: Printing Received Faxes

    Troubleshooting Printing received faxes Difficulty Suggestions  Condensed print Usually this is caused by a poor telephone connection. Make a copy; if your copy looks good, you probably had a bad connection, with static or interference on the  Horizontal streaks telephone line.
  • Page 154  If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes, you should select the Fax/Tel mode. In Fax/Tel mode, your Brother machine will automatically receive faxes and produce a fast double-ring to alert you to answer voice calls.

  • Page 155: Sending Faxes

    Cannot receive a fax. If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up (continued) correctly (see Connecting an external TAD on page 51).

  • Page 156: Handling Incoming Calls

    For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error Correction Mode) feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
  • Page 157 Scanning difficulties Difficulty Suggestions TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is selected as the primary source. In ® PageManager, click File > Select Source and choose the Brother TWAIN/WIA starting to scan. (Windows driver.
  • Page 158 (Windows installed. If the Security Software warning appears on the computer screen during the installation, change the Security Software settings to permit the Brother product setup program or other program to run. (Macintosh) If you are using a firewall function of anti-spyware or antivirus security software, temporarily disable it and then install the Brother software.
  • Page 159 2012 R2: Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. Right-click the Brother MFC-XXXX BR-Script3 icon, select Printer properties. From the Device Settings tab, choose TBCP (Tagged binary communication protocol) in Output Protocol.

  • Page 160: Setting Dial Tone Detection

    • VoIP (Voice over IP) is a type of phone system that uses an Internet connection, Press rather than a traditional phone line. • Brother does not recommend the use of a Telephone line interference / VoIP line. VoIP limitations in general can VoIP cause some functions of the fax machine not to work correctly.

  • Page 161: Improving The Print Quality

    NOTE Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with toner from other sources.
  • Page 162 Examples of poor print quality Recommendation  Perform the calibration using the Touchscreen or the printer driver (see Colour Calibration on page 116). ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  Adjust the copy density and contrast if you are copying ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 163 (see Replacing the toner cartridges on page 76). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  Put in a new drum unit (see Replacing the drum unit...
  • Page 164 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. cartridges on page 76). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and troubleshooting tips.  If coloured lines appear at 94 mm intervals, put a new drum Coloured lines across the page unit (see Replacing the drum unit on page 81).
  • Page 165 ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. To identify the colour of the toner cartridge, visit 30 mm http://solutions.brother.com/ to view our FAQs and troubleshooting tips. 30 mm Coloured spots at 30 mm  Check the machine’s environment. Conditions such as high humidity and high temperatures may cause this print quality ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 166 Identify the colour causing the problem and put in a new toner cartridge (see Replacing the toner cartridges on page 76). To identify the colour of the toner cartridge, visit http://solutions.brother.com/ to view our FAQs and Uneven density appears troubleshooting tips.
  • Page 167 Troubleshooting Examples of poor print quality Recommendation  Make sure the back cover is closed correctly.  Make sure the two grey levers inside the back cover are in the ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. up positions (1) by lifting them up until they stop. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 168 Examples of poor print quality Recommendation  Check the machine’s environment. Conditions such as low humidity and low temperatures may cause this print quality problem ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. (see Product Safety Guide). ...
  • Page 169 Troubleshooting Examples of poor print quality Recommendation  Make sure the two grey levers inside the back cover are in the up positions (1) by lifting them up until they stop. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ.
  • Page 170 Examples of poor print quality Recommendation  Make sure the envelope levers inside the back cover are pulled down to the envelope position when you print envelopes (see Loading paper in the multi-purpose tray (MP tray) on page 23). NOTE When you have finished printing, open the back cover and reset the two grey levers back to their original positions (1) by lifting them up until they stop.

  • Page 171: Machine Information

    Troubleshooting Machine Information Reset operations The following reset functions are available: Checking the Serial Number 1 Machine Reset You can reset the machine partially back You can see the machine’s Serial Number on to its factory settings. The settings that will the Touchscreen.

  • Page 172: How To Reset The Machine

    Factory Press Reset takes more time than All Settings. Press All Settings. Brother strongly recommends you perform this operation when you dispose Swipe up or down, or press a or b to of the machine. display Initial Setup.

  • Page 173: C Settings And Features Tables

    Settings and features tables Using the Settings Tables Press the Touchscreen and Touchpanel buttons to choose the settings and options you want to set as they are displayed on the Touchscreen. See the step-by-step Settings Tables and Features Tables for all the available choices for each setting and feature.

  • Page 174: Settings Tables

    Settings Tables The Settings tables will help you understand the menu settings and options that are found in the machine’s programs. The factory settings are shown in Bold with an asterisk. (Settings) Level 1 Level 2 Level 3 Options Descriptions Page —...
  • Page 175 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Set the type of paper Tray Setting Paper Type MP Tray Thin in the paper tray. Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env. Thin Env.
  • Page 176 Level 1 Level 2 Level 3 Options Descriptions Page Set the size of paper Tray Setting Paper Size Tray #1 in the paper tray. (continued) (continued) Letter B5(JIS) A5(Long Edge) Executive Legal Folio 16K(195x270mm) 16K(184x260mm) 16K(197x273mm) Set the size of paper Tray #2 in the paper tray.
  • Page 177 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — Choose the tray that Tray Setting Tray Use: Copy Tray#1 Only will be used for Copy, (continued) Tray#2 Only Fax or Print mode. MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP...
  • Page 178 All Settings Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the type of paper General Tray Paper Type MP Tray Thin in the paper tray. Setup Setting Plain Paper* Thick Thicker Recycled Paper Bond Paper Label Envelope Env.
  • Page 179 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the size of paper General Tray Paper Size MP Tray in the paper tray. Setup Setting Letter (continued) (continued) B5(JIS) B5(ISO) A5(Long Edge) Executive Legal Folio Com-10...
  • Page 180 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Set the size of paper General Tray Paper Size Tray #2 in the paper tray. Setup Setting (continued) (This menu Letter (continued) (continued) only appears if B5(JIS) you installed Tray 2.) Executive Legal...
  • Page 181 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose whether to General Tray Check Size display the message Setup Setting to check that the size (continued) (continued) of the paper in the machine matches and the machine's Paper Size setting.
  • Page 182 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Adjust the ring General Volume Ring volume. Setup (continued) Med* High — Adjust the beeper Beep volume. Low* High — Adjust the speaker Speaker volume. Med* High — Adjust the brightness Backlight Light*...
  • Page 183 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Decrease printing General Ecology Quiet Mode noise. Setup (continued) Off* (continued) If your machine has been set to Quiet Mode On, you cannot set Toner Save to —...
  • Page 184 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Choose the receive Setup Receive Fax* mode that best suits Receive Mode Fax/Tel your needs. External TAD Manual — (0 - 10) Set the number of Ring Delay rings before the machine answers in Fax or Fax/Tel mode.
  • Page 185 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Print the received Setup Fax Rx time and date on the Receive Stamp (continued) top of the received (continued) faxes. — Print received faxes 2-sided on both sides of the Off*...
  • Page 186 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the interval for Report Journal Time automatic printing of Setting Period (continued) Every Monday* the Fax Journal. (continued) (continued) Every Tuesday If you select other Every than Off or Every Wednesday 50 Faxes, you can set the time for the...
  • Page 187 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — Choose the Printer Emulation Auto* emulation mode. HP LaserJet BR-Script 3 — Print a list of the Print Internal HP LaserJet machine’s internal Options Font BR-Script 3...
  • Page 188 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Choose the BOOT Wired LAN TCP/IP BOOT Auto* Network method that best Method Static suits your needs. RARP BOOTP DHCP (IP Boot Specify the number of attempts the Tries) [00000-32767] machine will try to...
  • Page 189 — Enable or disable IPv6 the IPv6 protocol. If Off* you want to use the IPv6 protocol, visit http://solutions. brother.com/ for more information. — — Choose the Ethernet Auto* Ethernet link mode. 100B-FD 100B-HD...
  • Page 190 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Choose the BOOT WLAN TCP/IP BOOT Auto* Network method that best Method Static (continued) suits your needs. RARP BOOTP DHCP (IP Boot — Specify the number of attempts the Tries) [00000-32767] machine will try to...
  • Page 191 — — — (Windows® only) WLAN You can configure Assistant your wireless network settings using the Brother CD-ROM. — — — You can configure Setup your internal print Wizard server. — — — You can configure...
  • Page 192 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — — You can see the WLAN WLAN SSID Network current SSID. Status (continued) (continued) Comm. Mode — You can see the (continued) Ad-hoc current Infrastructure Communication Mode. None —...
  • Page 193 Settings and features tables Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — You can see the Wi-Fi Status Status Network current Wi-Fi Direct Direct Information Active(**) (continued) network status. (continued) Client Active Not Connected Wired LAN Active ** = the number of devices...
  • Page 194 Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Choose POP3 or E-mail/IFAX Setup POP3/IMAP4 Protocol POP3* Network IMAP4 for receiving Server (Supported IMAP4 (continued) E-mails. only after (continued) [000-255]. Enter POP3 or Server IFAX is [000-255]. IMAP4 server downloaded) [000-255].
  • Page 195 Settings and features tables Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions — Select the contents E-mail/IFAX Setup Mail Header Network of the mail header (Supported Subject+From (continued) to be printed. only after (continued) IFAX is None* downloaded) —...
  • Page 196 Level 1 Level 2 Level 3 Options Descriptions Page — Display and print a Print XMIT Verify View on LCD Transmission Verification Reports — Print Report Report for your last transmission. — — List names and numbers stored Address Book in the Address Book.
  • Page 197 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — — Check the serial number of your Machine Serial No. machine. Info. — Check the firmware version of Firmware Main Version your machine. Version — Sub1 Version —...
  • Page 198 Level 1 Level 2 Level 3 Options Descriptions Page — Add the date and time on the Initial Date & Time Date Touchscreen and in the Setup — Time headings of faxes you send. Set the time zone for your Time Zone UTCXXX:XX country.

  • Page 199: Features Tables

    Settings and features tables Features Tables Fax (When Fax Preview is Off) Level 1 Level 2 Level 3 Options Descriptions Page — — — Redial the last — Redial/Pause number called. When you are entering a fax or telephone number on the Touchpanel, Redial changes to Pause on the...
  • Page 200 Level 1 Level 2 Level 3 Options Descriptions Page Choose a number Call History Outgoing Call Edit Add to Address from the Outgoing Book Call history and then Delete send a fax to it, add it — Apply to Address Book, or delete it.
  • Page 201 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page — If you are having Options Overseas Mode difficulty sending (continued) Off* faxes overseas, set this to On. — To fax a Letter size Glass Scan Letter document, you must Size change the Glass...
  • Page 202 Fax (When Fax Preview is On) Level 1 Level 2 Level 3 Options Descriptions Page See Fax (When Fax Preview is Off) on page 189. Sending Faxes — Print the new Received Faxes Print/Delete Print All(New received faxes. Faxes) — Print the old received Print All(Old faxes.
  • Page 203 Settings and features tables Copy Copy Level 1 Level 2 Level 3 Options Descriptions Page — — — Make a — Mono Start monochrome copy. — — — Make a colour copy. Colour Start — — — Choose the desired Receipt settings from the Normal...
  • Page 204 Level 1 Level 2 Level 3 Options Descriptions Page — You can choose the Options Enlarge/Reduce Custom(25-400%) enlargement or (continued) (continued) reduction ratio for the next copy. — Adjust the Density Density for copies. When you choose 2in1(ID) from the preset items, the default setting is -1.
  • Page 205 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Adjust the green Options Colour Adjust Green colour for copies. (continued) (continued) Adjust the blue Blue colour for copies. — Enable or disable 2-sided Copy Off* 2-sided copying and 2-sided2-sided choose long edge or short edge.
  • Page 206 Level 1 Level 2 Level 3 Options Descriptions Page — Choose the tray that Options Tray Use Tray#1 Only will be used for (continued) Tray#2 Only Copy mode. MP Only MP>T1>T2* MP>T2>T1 T1>T2>MP T2>T1>MP (Tray#2 Only and T2 appear only if you installed Tray 2.) —...
  • Page 207 Settings and features tables Scan Scan Level 1 Level 2 Level 3 Options Descriptions Page (PC Select) See Options (to OCR) on page 199. to OCR Options (PC Select) Add the current settings Save as as a shortcut. Shortcut — Start scanning.
  • Page 208 Level 1 Level 2 Level 3 Options Descriptions Page — — Choose the address of the to E-mail Address Book recipient from the address Server book. (Supported — — Manually enter the Manual only after IFAX address of the recipient. downloaded) See Options (to E-mail Server) on page 203.
  • Page 209 Settings and features tables Options (to OCR) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge To change settings using Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device.
  • Page 210 Options (to File, to Image and to E-mail) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge To change settings using Scan Settings Set at Device the Touchscreen, choose Set from Computer* Set at Device.
  • Page 211 Settings and features tables Options (to USB) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document. Grey Black and White (When you select Colour in...
  • Page 212 Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A Secure PDF...
  • Page 213 Settings and features tables Options (to E-mail Server) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document.
  • Page 214 Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the file format for Options File Type Grey in Scan Type) your document. (continued) PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A Secure PDF...
  • Page 215 Settings and features tables Options (to FTP/SFTP and to Network) Level 1 Level 2 Options Descriptions Page Choose the 2-sided scan Options 2-sided Scan Off* mode. 2-sided Scan: Long Edge 2-sided Scan: Short Edge Choose the scan type for Scan Type Colour* your document.
  • Page 216 Level 1 Level 2 Options Descriptions Page (When you select Colour or Choose the scan Options File Type Grey in Scan Type) resolution and file format (continued) for your document. PDF* JPEG PDF/A Secure PDF Signed PDF (When you select Black and White in Scan Type) PDF* PDF/A...
  • Page 217 WPS/AOSS settings using the one-button push method. — — ® WLAN Assistant (Windows only) You can configure your wireless network settings using the Brother CD-ROM. Software and Network User's Guide The factory settings are shown in Bold with an asterisk.
  • Page 218 Shortcuts Level 1 Level 2 Level 3 Options Descriptions Page See Copy Choose the desired settings Copy Receipt on page 193. from the preset items. Shortcut Normal 2in1(ID) 2in1 2-sided(12) 2-sided(22) Paper Save — Store fax numbers, so you can Address dial by pressing this shortcut.
  • Page 219 Settings and features tables Level 1 Level 2 Level 3 Options Descriptions Page Adjust the scan area of the Glass Scan Size Letter scanner glass to the size of the Shortcut (continued) document. (continued) (PC Select) Scan a black & white or a Scan to File colour document into your...
  • Page 220 2 in 1 ID Copy (More1 screen) Level 1 Level 2 Options Descriptions Page See 2in1(ID) on page 193 Choose the desired settings from the 2in1(ID) preset items. The factory settings are shown in Bold with an asterisk. 2-sided Copy (More1 screen) Level 1 Level 2 Options...
  • Page 221 Settings and features tables USB (More2 screen) Level 1 Level 2 Level 3 Level 4 Options Descriptions Page See to USB on page 197 Scan to (Select File) Set the print media Direct Print Paper Type Thin type when printing Print Settings Plain Paper*...
  • Page 222 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page (Select File) Set the page layout Direct Print Multiple 1in1* when printing Print Settings Page (continued) 2in1 multiple pages (continued) (No. of Prints directly from the USB 4in1 (001-999)) flash drive.
  • Page 223 Settings and features tables Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — — — Print a thumbnail Direct Index Print page. Print — Set the default media DefaultSettings Paper Type Thin (continued) type when printing Plain Paper* directly from the USB flash drive.
  • Page 224 Level 1 Level 2 Level 3 Level 4 Options Descriptions Page — Set the default page Direct DefaultSettings Multiple 1in1* style when printing Print Page (continued) 2in1 multiple pages (continued) directly from the USB 4in1 flash drive. 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3...

  • Page 225: Entering Text

    Settings and features tables Entering text When you need to enter text into the machine the keyboard will appear on the Touchscreen. Press to cycle through letters, numbers and special characters. Press to cycle between upper and lower case letters. Inserting spaces To enter a space, press Space or c.
  • Page 226 Entering Chinese characters You can use Chinese characters for some of the text input to your machine if you select " " in the Local Language setting (see Quick Setup Guide: Set your language). Simplified Chinese can be converted from Pinyin entry. NOTE appears on the Touchscreen, conversion of Pinyin to Chinese characters is available.

  • Page 227: Specifications

    Specifications General Model MFC-L8650CDW Printer Type Laser Print Method Electrophotographic Laser Printer (single-pass) Memory Capacity Standard 256 MB Optional 1 slot: DDR2 SO-DIMM (144-pin) up to 256 MB LCD (liquid crystal display) 3.7 in. (93.4 mm) TFT Colour Touchscreen LCD...
  • Page 228 Model MFC-L8650CDW Noise Level Sound Printing m = 55dB (A) Pressure Printing(Quiet m = 52dB (A) Mode) Ready m = 28 dB (A) Sound Printing d = 6.73 B (A) Power (Colour) Printing d = 6.70 B (A) (Monochrome) Printing(Quiet d = 6.40 B (A)

  • Page 229: Document Size

    Specifications Document Size Model MFC-L8650CDW Document Size ADF Width 147.3 to 215.9 mm (1-sided) ADF Length 147.3 to 355.6 mm Scanner Glass Width Max. 215.9 mm Scanner Glass Max. 297.0 mm Length Document Size ADF Width 147.3 to 215.9 mm...

  • Page 230: Print Media

    Print media Model MFC-L8650CDW Paper Input Paper Tray 1 Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Paper Size A4, Letter, B5 (JIS), A5, A5 (Long Edge), A6, Executive, Legal, Folio, 16K(195x270mm), 16K(184x260mm), 16K(197x273mm) Paper Weight 60 to 105 g/m...

  • Page 231: Fax

    Specifications Model MFC-L8650CDW Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JBIG Modem Speed 33,600 bps (with Automatic Fallback) 2-sided Print Receiving Automatic 2-sided Sending Yes (from ADF) Scanning Width Max. 208 mm Printing Width Max. 208 mm Greyscale 8 bit/256 levels...

  • Page 232: Copy

    Copy Model MFC-L8650CDW Copy Width Max. 210 mm Automatic 2-sided Copy Yes (from ADF) Multiple Copies Stacks or Sorts up to 99 pages Reduce/Enlarge 25% to 400% (in increments of 1%) Up to 1200  600 dpi Resolution Less than 18 seconds at 23 C / 230 V...

  • Page 233: Scanner

    Scanning Width Max. 210 mm Automatic 2-sided Scanning Yes (from ADF) For the latest driver updates for the version of OS X you are using, visit http://solutions.brother.com/. ® ® ® Maximum 1200  1200 dpi scanning with the WIA driver in Windows...

  • Page 234: Printer

    Printer Model MFC-L8650CDW Automatic 2-sided Print Emulations ® PCL6, BR-Script3 (PostScript 3™) 600  600 dpi Resolution Print Speed Monochrome Up to 14 sides/minute (Up to 7 sheets/minute) (2-sided) (A4 size) Colour Up to 14 sides/minute (Up to 7 sheets/minute)

  • Page 235: Interfaces

    Specifications Interfaces Model MFC-L8650CDW Hi-Speed USB 2.0 It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 2.0 metres long. 10BASE-T / 100BASE-TX Ethernet Use a straight-through Category 5 (or greater) twisted-pair cable. IEEE 802.11b/g/n (Infrastructure mode/Ad-hoc mode) Wireless LAN IEEE 802.11g (Wi-Fi Direct)

  • Page 236: Network

    (Macintosh) Brother BRAdmin Light is available as a download from http://solutions.brother.com/. ® (Windows ) If you require more advanced machine management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com/. Supported only after IFAX is downloaded.

  • Page 237: Direct Print Feature

    MFC-L8650CDW Compatibility PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by Brother printer driver), TIFF (scanned by all Brother MFC or DCP models), XPS version 1.0 Interface USB direct interface PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.

  • Page 238: Computer Requirements

    PC-FAX (Send) Processor System OS X v10.9.x Scanning For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables enhancing up to 19200 x 19200 dpi. Third party USB ports are not supported. PC-FAX supports black and white only. ® ®...

  • Page 239: Supplies

    Approx. yield is based on A4 or Letter single-sided pages. NOTE • Brother does not recommend the use of supplies other than genuine Brother supplies. • Your machine warranty may not cover any damage arising from the use of non genuine Brother supplies.

  • Page 240: Important Information For The Toner Cartridge Life

    Important information for the toner cartridge life Color/Mono setting on the printer driver Users can change the Color/Mono settings on the printer driver as follows:  Auto The machine checks the content of the document for colour. If colour is detected anywhere in the document, it will print the whole of the document using the colour cartridges.
  • Page 241 Specifications There are two messages that indicate when the toner nears or reaches its life end: Toner Low and Replace Toner. Toner Low is displayed on the LCD when the number of dots or rotations of the developer roller nears its maximum count: Replace Toner is displayed on the LCD when the number of dots or rotations of the developer roller reaches its maximum count.

  • Page 242: Index

    ......102 scanner ..........101 Connecting external TAD (answering machine) ..51 external telephone ........52 Control panel overview ......6 ControlCenter2 (Macintosh) See Software and Network User's Guide. ® ControlCenter4 (Windows See Software and Network User's Guide. Cordless telephone (non-Brother) ....53...
  • Page 243 Fax codes Machine information changing ..........54 firmware version ......... 161 Remote Activation Code .......53 how to reset the machine ....162 Remote Deactivation Code ....53 Reset operations ........ 161 Fax, stand-alone serial number ........161 receiving Macintosh Fax Detect .........45 See Software and Network User's Guide.
  • Page 244 Paper ............32 Redial ............55 how to load ..........21 Remote Setup in multi-purpose tray (MP tray) ...23 See Software and Network User's Guide. in paper tray ........21 Replacing recommended ........ 32 belt unit ..........87 size ..........29 drum unit ..........81 tray capacity ..........33 toner cartridges ........
  • Page 245 TAD (telephone answering device), Waste toner box external replacing ..........92 connecting ..........51 Weights ..........217 recording OGM ........52 Wi-Fi Direct™ .......... 12 ® Telephone line Windows connections ...........51 See Software and Network User's Guide. difficulties ..........143 Wireless Network interference .........150 See Software and Network User's Guide.
  • Page 246 Brother FAX-PRINTER ASCs Remark:The list was by the end of April,2014. Information in the list is subject to change without further notice. Please visit www.95105369.com to get the latest information.
  • Page 258 National service hotline: 95105369 (Or 021-62371303) Working Hours: 8:00 - 18:00 (Except Sunday and holidays) To search Frequently asked questions(FAQs) /ASCs/Drivers/Manuals, etc, please visit our service website: www.95105369.com. To search supplies purchase shop, please visit Brother company website: www.brother.cn. BROTHER(CHINA) LTD.
  • Page 259 Visit us on the World Wide Web http://www.brother.com/ This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. www.brotherearth.com...

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