Toro Snow Commander 38600 Operator's Manual page 11

Your Warranty Rights and Obligations
The U.S. Environmental Protection Agency (EPA), Toro, and Toro Warranty
Company are pleased to explain the emission control system warranty on
your 1997 and later utility/lawn/garden equipment engine. 1997 and later
model year utility/lawn/garden equipment engines must be designed, built
and equipped, at the time of sale, to meet the U.S. EPA regulations for small
non-road engines. The equipment engine must be free from defects in
materials and workmanship, which cause it to fail to conform with U.S. EPA
standards, for the first two years of engine use from the date of sale to the
ultimate purchaser. Toro and Toro Warranty Company warrant the emission
control system on your utility/lawn/garden equipment engine for the period
of time listed above, provided there has been no abuse, neglect, or
improper maintenance of your utility/lawn/garden equipment engine.
Your emission control system may include parts such as the carburetor or
fuel injection system, the ignition system, and catalytic converter. Also
included may be hoses, belts, connectors, and other emission related
assemblies.
Where a warrantable condition exists, Toro and Toro Warranty Company
promise to repair your engine at no cost to you, including diagnosis, parts,
and labor.
Manufacturer's Warranty Coverage
Toro and its affiliate, Toro Warranty Company, pursuant to an agreement
between them, jointly warrant the 1997 and later utility/lawn/garden
equipment engines for two years from the date of delivery. If any
emission-related part on your engine is defective in materials or workman-
ship, we will repair or replace the part, free of charge.
Owner Responsibilities
As the engine owner, you are responsible for the performance of the
required maintenance listed in your operator's manual. We recommend that
you retain all receipts covering maintenance on your equipment, but we
cannot deny warranty solely for the lack of receipts or for your failure to
ensure the performance of all scheduled maintenance.
Any replacement part or service that is equivalent in performance and
durability may be used in non-warranty maintenance or repairs, and shall
not reduce our warranty obligation.
As the engine owner, you should be aware that we may deny you warranty
coverage if your engine or a part has failed due to abuse, neglect, improper
maintenance, or unapproved modifications or parts.
You are responsible for presenting your equipment engine to an Authorized
Service Dealer as soon as a problem exists. The warranty repairs should be
completed in a reasonable amount of time, not to exceed thirty (30) days.
If you have any questions regarding your warranty rights and responsibili-
ties, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
800-348-2424 (U.S. customers)
877-484-9255 (Canada customers)
Warranted Parts
The warranty period begins on the date the engine or equipment is
delivered to a retail purchaser. Toro and Toro Warranty Company jointly
warrant to the initial owner and each subsequent purchaser that the engine
is free from defects in materials and workmanship, which cause the engine
to fail to conform with applicable regulations, for a period of two years.
Failures caused by abuse, neglect, or improper maintenance are not
covered. The use of add-on or modified parts can be grounds for disallowing
a warranty claim. We are not liable to cover failures of warranted parts
caused by the use of add-on or modified parts. We are liable for damages to
other engine components caused by the failure of a warranted part still
under warranty. The owner is responsible for the performance of the
required maintenance, as defined in the operator's manual.
Any warranted part which is not scheduled for replacement as required
maintenance, or which is scheduled only for regular inspection to the effect
of "repair or replace as necessary" shall be warranted for the warranty
period. Any warranted part which is scheduled for replacement as required
maintenance shall be warranted for the period of time up to the first
scheduled replacement point for that part. Coverage under this warranty
Federal Emission Control Warranty Statement
A Two-Year Limited Warranty
extends only to the parts listed below (the emissions system parts) to the
extent that these parts were present on the engine when purchased.
Fuel Metering System
– Cold start enrichment system including the choke mechanism or
priming system
– Fuel pump
– Air fuel ratio feedback system
– Carburetor and internal parts
– Fuel injection system
Air Induction System
– Air cleaner
– Reed intake system
– Intake manifold
– Controlled hot air intake system
Ignition System
– Spark plug(s)
– Ignition coils and electronics
– Advance/retard mechanisms
Catalytic Converter/Thermal Reactor System
– Catalytic converter
– Thermal reactor
– Exhaust manifold
Air Injection System
– Air injection system or pulse valve
– Valves affecting distribution of air
Exhaust Gas Recirculation (EGR) System
– EGR valve body and piping system connecting to the intake side of
the engine
– EGR control system
Particulate Controls
– Traps, filters, precipitators, and any other device used to capture
particulate emissions
Miscellaneous Items Used in the Above Systems
– Vacuum, temperature, and time-sensitive valves and switches
– Electronic controls
– Hoses, connectors, and assemblies of same
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or
workmanship, follow this procedure:
1. Contact any Toro Authorized or Master Service Dealer to arrange
service at their dealership. To locate a dealer convenient to you, refer to
the Yellow Pages of your telephone directory (look under "Lawn
Mowers") or access our website at www.Toro.com. U.S. Customers
may also call 800-421-9684 to use our 24-hour Toro dealer locator
system.
2. Bring the product and your proof of purchase (sales receipt) to the
Service Dealer.
The owner shall not be charged for diagnostic labor which leads to the
determination that a warranted part is defective, if the diagnostic work is
performed at a warranty station.
General Conditions
Neither The Toro Company nor Toro Warranty Company is liable for
indirect, incidental or consequential damages in connection with the use of
the Toro Products covered by this warranty, except for damages to other
engine components caused by the failure of a warranted part still under
warranty.
All implied warranties of merchantability (that the product is fit for ordinary
use) and fitness for use (that the product is fit for a particular purpose) are
limited to the duration of the express warranty.
Some states do not allow exclusions of incidental or consequential
damages, or limitations on how long an implied warranty lasts, so the above
exclusions and limitations may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
Part No. 374-0023 Rev. C