Panasonic KX-FPG379 Operating Instructions Manual
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Panasonic KX-FPG379 Operating Instructions Manual

Panasonic KX-FPG379 Operating Instructions Manual

2.4 ghz cordless phone system with fax and copier
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FOR FAX ADVANTAGE ASSISTANCE:
— PHONE CALL
1-800-HELP-FAX (1-800-435-7329)
— E-MAIL TO
consumer_fax@us.panasonic.com
for customers in the U.S.A. or Puerto
Rico
— REFER TO
www.panasonic.com
for customers in the U.S.A. or Puerto
Rico
2.4 GHz Cordless Phone System

Operating Instructions

Model No.
Model No.
Please read these Operating
Instructions before using the unit
and save for future reference.
This unit is compatible with
Caller ID. To use this feature,
you must subscribe to the
appropriate service of your
service provider.
with FAX and Copier
KX-FPG378
KX-FPG379
This model is designed to be
used only in the U.S.A.

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Summary of Contents for Panasonic KX-FPG379

  • Page 1: Operating Instructions

    U.S.A. or Puerto Rico 2.4 GHz Cordless Phone System Operating Instructions KX-FPG378 Model No. KX-FPG379 Model No. Please read these Operating Instructions before using the unit and save for future reference. This unit is compatible with Caller ID.
  • Page 2 Location of Controls How to use the operating instructions When following operating instructions, always keep the front cover page (next page) open for easy reference to the buttons. OPEN...

  • Page 3: Location Of Controls

    Location of controls Please keep this page open when following operating instructions. For a description of each button, see page 9. Buttons (Listed in alphabetical order) AUTO ANSWER G CALLER ID B COPY I ERASE F FAX/START J FLASH/CALL WAIT S HELP L LOCATOR/INTERCOM C L M N...
  • Page 4 L All other trademarks identified herein are the property of their respective owners. Copyright: L This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

  • Page 5: Important Information

    Important Information Safety Instructions 1For Fax Advantage assistance, call 1-800-435-7329. Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2.
  • Page 6 Important Information L Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed.

  • Page 7: For Best Performance

    For Best Performance For best performance Battery charge L Place the handset on the cradle of the base unit for about 6 hours before initial use. L For details, see page 20. Operating distance and noise L The base unit and handset use radio waves to communicate with each other.

  • Page 8: Table Of Contents

    Table of Contents 1. Introduction and 1. Table of Contents Installation Accessories Included accessories...8 Accessory information ...9 Finding the Controls Description of base unit buttons ... 9 Description of handset buttons... 10 Overview ... 12 Installation (Base Unit) Ink film ... 13 Paper tray ...15 Recording paper...16 Installation (Handset)
  • Page 9 Remote Operation Operating from a remote location... 63 Option Transferring recorded messages to another telephone ... 65 8. Programmable Features Features (Base Unit) Base unit programming ...67 Direct command chart for base unit . 67 Basic features...69 Advanced features...70 Features (Handset) Handset programming ...74 Direct command chart for handset ...

  • Page 10: Introduction And Installation

    1. Introduction and Installation 1 Introduction and Installation 1.1 Included accessories Item Telephone line cord Cordless handset Battery cover Battery Belt clip Paper tray Ink film (10 meters long) Operating instructions Quick installation guide A4 paper guide *1 Part numbers are subject to change without notice. *2 For replacement film, see page 9.

  • Page 11: Accessory Information

    TCA88, KX-TCA88HA, KX-TCA91, KX- TCA92, KX-TCA98): Allows hands-free telephone conversations. *1 To ensure the unit operates properly, we recommend the use of a Panasonic replacement film. The ink film is not reusable. Do not rewind and use the ink film again.

  • Page 12: Description Of Handset Buttons

    1. Introduction and Installation {SP-PHONE} L For speakerphone operation (page 33, 34). {MUTE} L To mute your voice to the other party during a conversation. Press this button again to resume the conversation. {FLASH/CALL WAIT} L To access special telephone services such as call waiting (page 40) or for transferring extension calls.
  • Page 13 L The flash time can be changed (feature #72 on page 73, or page 76). {REDIAL} L To redial one of the last 5 numbers dialed from the handset (page 32). Handset displayed items Displayed item Meaning Voice enhancer is ON. Battery strength For Fax Advantage assistance, call 1-800-435-7329.

  • Page 14: Overview

    1. Introduction and Installation 1.5 Overview 1.5.1 Base unit 1 CHARGE indicator 2 Document guides 3 Paper tray 4 Metal recording paper guide 5 Recording paper entrance 6 Recording paper exit 7 Tension plate 8 Antenna 9 Front cover j Document entrance k Document exit l Speaker m Green button (Back cover release button)

  • Page 15: Ink Film

    Installation (Base Unit) 1.6 Ink film The included film roll is a starter ink film. 1.6.1 Installing the ink film Important: L Remove all the blue shipping tape from the unit before installation. Open the front cover by pulling up the center part.
  • Page 16 1. Introduction and Installation Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 1 turn Tight...

  • Page 17: Paper Tray

    See page 9 for accessory information. L We cannot be responsible for any damage to the unit or degradation of print quality which may occur from the use of non-Panasonic replacement film. Open the covers (see steps 1 to 3 on page 13).

  • Page 18: Recording Paper

    1. Introduction and Installation 1.8 Recording paper The unit can hold: – Up to 30 sheets of 60 g/m to 80 g/m to 21 lb.) paper. – Up to 20 sheets of 90 g/m (24 lb.) paper. – No more than 20 sheets of legal paper. Please refer to page 97 for information on recording paper.

  • Page 19: Battery Installation

    68879 continues to flash, or “Charge for 6h” and 68889 are displayed, the battery needs to be replaced. Please use only Panasonic battery. See page 9 for accessory information. L Only use rechargeable battery. If you install non-rechargeable battery and start charging them, the battery may leak electrolyte.

  • Page 20: Belt Clip

    For Fax Advantage assistance, call 1-800-435-7329. 1.12 Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 9 for accessory information. To connect an optional headset to the handset L Model shown is KX-TCA88.

  • Page 21: Preparation

    2 Preparation 2For Fax Advantage assistance, call 1-800-435-7329. Connections and Setup 2.1 Connections Caution: L When you operate this product, the power outlet should be near the product and easily accessible. 2.1.1 Base unit 1 Telephone line cord L Connect to a single telephone line jack (RJ11).

  • Page 22: Battery Charge

    Needs to be charged Discharged 68889 Battery life L After your Panasonic battery is fully charged, you can expect the following performance: – it should last up to 5 hours while in use (in conversation). For Fax Advantage assistance, call 1-800-435-7329.

  • Page 23: Selecting The Way To Use Your Fax Machine

    2.3 Selecting the way to use your fax machine Depending on your situation, you can select the way you prefer to use your fax machine in Quick Setup feature #00. You can print out the Quick Setup Guide as a reference.

  • Page 24: Case 1: Tam/Fax (Telephone Answering Machine/Fax)

    OFF. L Do not subscribe to voice mail service as it may disturb fax reception. If you do subscribe to a voice mail service, call Panasonic Fax Advantage assistance at 1-800-435-7329 for more information. 2.4.3 How phone calls and faxes...

  • Page 25: Case 2: Distinctive Ring (1 Phone Line With 2 Or More Phone Numbers)

    2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) 2.5.1 Your situation You wish to use this unit to receive faxes using one phone number and to handle phone calls using another phone number. You must get an additional phone number by subscribing to your telephone company’s Distinctive Ring service.

  • Page 26: Case 3: Tel Only

    2. Preparation 2.6 Case 3: TEL ONLY 2.6.1 Your situation You wish to use the fax machine and an extension telephone in a different room. Most incoming calls are phone calls and the fax machine is seldom used for fax reception. 2.6.2 How to setup AUTO ANSWER {FAX/START}...
  • Page 27 2. Preparation Note: L To receive fax documents using the extension telephone, make sure remote fax activation is turned ON (feature #41 on page 72) beforehand. The default setting is ON. For Fax Advantage assistance, call 1-800-435-7329.

  • Page 28: Case 4: Fax Only

    2. Preparation 2.7 Case 4: FAX ONLY 2.7.1 Your situation You wish to use the fax machine only for fax reception/transmission. 2.7.2 How to setup AUTO ANSWER {STOP} {SET} {MENU} Press {MENU}. Press {#}, then {0}{0}. QUICK SETUP Press {SET} PRINT SETUP? YES:SET/NO:STOP Press {SET} again to print the Quick Setup...

  • Page 29: Base Unit Help Function

    Help Button 2.8 Base unit help function The unit contains helpful information which can be printed for quick reference. “SEND GUIDE”: How to send faxes. (The information is announced by a voice guide and is not printed out.) “BASIC SETTINGS”: How to set the date, time, your logo and fax number.

  • Page 30: Adjusting Base Unit Volume

    2. Preparation Speaker volume 6 levels (high to low) are available. While using {SP-PHONE}, press {v} or {e}. For Fax Advantage assistance, call 1-800-435-7329. 2.10 Adjusting base unit volume {SET} {A}{B} Ringer volume 4 levels (high/medium/low/off) are available. While the unit is idle, press {A} or {B}. L If any documents are in the document entrance, you cannot adjust the volume.

  • Page 31: Date And Time

    Initial Programming 2.11 Date and time {SET} {<}{>} {MENU} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {#}, then {0}{1}. SET DATE & TIME Press {SET}. L The cursor (|) will appear on the display. 0 1/D:01/Y:05 TIME: 12:00AM Enter the current month/date/year by selecting 2 digits for each.

  • Page 32: Your Logo

    2. Preparation 2.12 Your logo The logo can be your name or the name of your company. {STOP} {MENU} {SET} {<}{>} {A}{B} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {#}, then {0}{2}. YOUR LOGO Press {SET}. L The cursor (|) will appear on the display. LOGO=| Enter your logo, up to 30 characters.

  • Page 33: Your Fax Number

    2. Press {>} to insert the character. 3. Return to step 1 to enter the next character. For Fax Advantage assistance, call 1-800-435-7329. 2. Preparation 2.13 Your fax number {STOP} {<}{>} {MENU} {FLASH/CALL WAIT} {SET} Press {MENU}. SYSTEM SETUP PRESS NAVI.[( )] Press {#}, then {0}{3}.

  • Page 34: Telephone

    3. Telephone Making and Answering Calls 3 Telephone 3.1 Making phone calls 3.1.1 With the handset {TALK} {OFF} {e}{v} {MENU} {SP-PHONE} {REDIAL} {HOLD/ INTERCOM} Lift the handset and press {TALK}. Dial the telephone number. When finished talking, press {OFF} or place the handset on the base unit.

  • Page 35: With The Base Unit

    L To delete the displayed number, press {Erase} (soft key 1). L To exit the list, press {OFF}. 3. Press {TALK} or {SP-PHONE}. 3.1.2 With the base unit {A}{B} {MIC} {SP-PHONE} {MUTE} {REDIAL/PAUSE} Press {SP-PHONE}. Dial the telephone number. L When the other party answers, talk into {MIC}.

  • Page 36: Answering Phone Calls

    3. Telephone 3.2 Answering phone calls 3.2.1 With the handset {e}{v} {TALK} {SP-PHONE} {OFF} Lift the handset and press {TALK} or {SP- PHONE}. L You can also answer a call by pressing any button except {v}, {e} or {OFF} (Any key talk feature). When finished talking, press {OFF} or place the handset on the base unit.

  • Page 37: Storing Names And Telephone Numbers Into The Phone Book

    3.3 Storing names and telephone numbers into the phone book For rapid access to frequently dialed numbers, the base unit and handset provide the phone book (50 items each). L Items stored in the phone book can be copied from the base unit to the handset (page 38). 3.3.1 With the handset {OFF} Make sure the handset and base unit are not...

  • Page 38: Making A Phone Call Using The Phone Book

    3. Telephone Helpful hints: L For your convenience, HELP-FAX (1-800- 435-7329) has been stored in the base unit phone book. If you cannot solve a problem, call this number from the base unit (page 37). If not needed, you can erase it (page 38). L You can confirm the stored items by printing the telephone number list (page 95).

  • Page 39: Editing A Stored Item

    step 1 to change the dialing mode temporarily to tone. L To prevent misdialing, we recommend you add pauses where needed when storing numbers. For example, add pauses after a telephone number when storing in the phone book (page 35) if a PIN number is to be dialed after it.

  • Page 40: Erasing A Stored Item

    3. Telephone 3.6 Erasing a stored item L Keep the front cover page open for button locations. 3.6.1 With the handset Make sure the handset is not being used. Press {Phone book} (soft key). Press {Search} (soft key). Press {v} or {e} repeatedly to display the desired item.

  • Page 41: Caller Id

    L When all items have been copied, “COMPLETE” will be displayed and a beep will sound. L The handset display will show “Phone book Receiving”, then “Phone book Received”. Caller ID 3.8 Caller ID service This unit is compatible with the Caller ID service offered by your local telephone company.

  • Page 42: Viewing And Calling Back Using Caller Information

    3. Telephone – To print automatically after every 30 new calls, activate feature #26 (page 71). Call Waiting Caller ID feature If you subscribe to both Caller ID and Call Waiting services, when a second call is received during a conversation, you will hear a call-waiting tone and the display will show the second caller’s information.
  • Page 43 What “,” means “,” on the display means the call has already been viewed or answered. Example: L If the same caller calls again, the call entry with “,” will be replaced with the new call entry. If the same person calls more than once The number of times the same caller called (“×2”...

  • Page 44: Caller Id Number Auto Edit Feature

    3. Telephone L After viewing “×2” to “×9” will be replaced with a “,”. To stop viewing Press {STOP} after step 2 on page 41. To edit a telephone number before calling back/storing Press {*} repeatedly after step 2 on page 41. Each time you press {*}, the telephone number will be changed as follows: 1 Local telephone number only (area code...

  • Page 45: Erasing Caller Information

    phone number with another pattern (page 41, 42). L When this feature is set to OFF the unit will still be able to display Caller ID, but incoming Caller ID numbers will not be automatically edited. L If you move to another area, you may need to turn this feature OFF to erase the previously edited area codes.

  • Page 46: Storing Caller Information Into The Phone Book

    3. Telephone 3.12 Storing caller information into the phone book L Keep the front cover page open for button locations. Important: L This feature is not available in the following cases. – The caller information does not include a telephone number. 3.12.1 Into the handset Make sure the handset is not being used.

  • Page 47: Intercom

    Other Features 3.13 Intercom Intercom calls can be made between the handset and the base unit. L Keep the front cover page open for button locations. 3.13.1 Making intercom calls With the handset Press {HOLD/INTERCOM}. L The base unit will beep for 1 minute. L To stop paging, press {OFF}.
  • Page 48 3. Telephone L If you do not wish to announce the transfer, press {SP-PHONE} to complete the transfer. Handset: Press {TALK}, {SP-PHONE} or {HOLD/INTERCOM} to answer the page. L If the paging party hangs up before you answer the page, “Incoming call”...

  • Page 49: Fax

    Sending Faxes 4 Fax 4.1 Sending a fax manually {HELP} {STOP} {STOP} {A}{B} {FAX/START} {SP-PHONE} {SET} {REDIAL/PAUSE} Adjust the width of the document guides (1) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.

  • Page 50: Documents You Can Send

    4. Fax Sending a fax with the voice guide You can send documents by following the voice guide. 1. Press {HELP} 2 times. 2. Press {SET}. 3. Follow the voice guide. L After transmission, the voice guide will turn OFF automatically. Printing a confirmation report A confirmation report provides you with a printed record of transmission results.

  • Page 51: Sending A Fax Using The Phone Book

    4.3 Sending a fax using the phone book Before using this feature, store the desired names and telephone numbers into the base unit’s phone book (page 35). L Keep the front cover page open for button locations. Adjust the width of the document guides to fit the actual size of the document.
  • Page 52 4. Fax 4.4.3 Erasing a stored item from the broadcast memory Press {>}. Press {A} or {B} repeatedly to display “<BROADCAST>”. Press {MENU}. Press {#}. Press {A} or {B} repeatedly to display the desired item you want to erase. L To cancel erasing, press {STOP}. Press {SET}.

  • Page 53: Receiving A Fax Manually - Auto Answer Off

    Receiving Faxes 4.5 Receiving a fax manually – Auto answer 4.5.1 Activating TEL mode Set the fax machine to TEL mode by pressing {AUTO ANSWER} repeatedly to display the following. TEL MODE L The {AUTO ANSWER} indicator turns OFF. L When the unit has new messages, the {AUTO ANSWER} indicator will flash.

  • Page 54: Receiving A Fax Automatically - Auto Answer On

    4. Fax How to receive faxes with an extension telephone If you have another telephone connected to the same line (extension telephone), you can use the extension telephone to receive faxes. 1. When the extension telephone rings, lift the handset of the extension telephone. 2.
  • Page 55 L While an incoming call is being recorded, you can monitor it through the speaker. If this feature is not required, turn OFF feature #67 (page 73). How phone calls and faxes are received When receiving calls, the unit works as an answering machine and/or fax.

  • Page 56: Junk Fax Prohibitor (Preventing Fax Reception From Undesired Callers)

    4. Fax 4.7 Junk fax prohibitor (preventing fax reception from undesired callers) If you subscribe to Caller ID service, this feature prevents fax reception from calls that do not show caller information. Additionally, the fax machine will not accept faxes originating from numbers that match a programmable junk fax prohibitor list.

  • Page 57: Distinctive Ring Service From Your Phone Company

    5 Distinctive Ring Distinctive Ring 5.1 Distinctive Ring service from your phone company This service is convenient if you wish to have a different number for your fax machine and telephone, even when you use them on a single telephone line. Distinctive Ring is a service offered by your local telephone company which allows you to use several telephone numbers on one telephone...

  • Page 58: Programming The Ring Pattern Assigned For Fax

    5. Distinctive Ring Ring pattern Triple ring (short-long-short rings) 1st ring 2nd ring Other triple ring (short- short-long rings) 1st ring 2nd ring 5.4 Programming the ring pattern assigned for fax L Keep the front cover page open for button locations.

  • Page 59: Copy

    6 Copy Copying 6.1 Making a copy {COPY} {STOP} {B}{>} {START} Adjust the width of the document guides (1) to fit the actual size of the document. Insert the document (up to 10 pages) FACE DOWN until a single beep is heard and the unit grasps the document.
  • Page 60 6. Copy Setting Recording paper size “86%” Letter “72%” Letter Letter = 216 mm × 279 mm (8 Legal = 216 mm × 356 mm (8 A4 = 210 mm × 297 mm (8 " × 11 Note: L If the appropriate reduction rate is not selected, the document may be divided and the top of the second page will be deleted.

  • Page 61: Answering Machine

    7 Answering Machine Greeting 7.1 Recording your greeting message You can record your own greeting message for TAM/FAX mode, for a maximum of 16 seconds (default) or 60 seconds in length. We recommend you record a message of less than 12 seconds to make it easier to receive faxes.

  • Page 62: Listening To Recorded Messages Using The Base Unit

    7. Answering Machine Incoming Messages 7.2 Listening to recorded messages using the base unit When the unit has recorded new voice messages: – The {AUTO ANSWER} indicator will flash when AUTO ANSWER is turned ON. – The total number of recorded messages will flash on the base unit display.

  • Page 63: Listening To Recorded Messages Using The Handset (Remote Operation)

    7.2.2 Erasing recorded messages To erase a specific message Press {ERASE} while listening to the message you want to erase. To erase all messages 1. Press {ERASE}. 2. Press {SET}. 3. Press {SET} again. 7. Answering Machine 7.3 Listening to recorded messages using the handset (Remote operation)

  • Page 64: Leaving A Message For Others Or Yourself

    7. Answering Machine To playback all messages Press {5}. L All messages are played back. To stop playback temporarily Press {9}. L To resume operation, enter a remote command within 10 seconds. To turn OFF the AUTO ANSWER mode Press {0}. L The receiving mode will be set to TEL mode.

  • Page 65: Operating From A Remote Location

    Remote Operation 7.5 Operating from a remote location You can call your unit from a remote location and access the answering machine. Important: L Program the remote operation ID beforehand (feature #11 on page 69, or page 77). L Set the unit to TAM/FAX mode before going out (page 52). L Use a touch tone telephone for remote operations.
  • Page 66 7. Answering Machine 7.5.2 Remote operation using remote commands {1} Repeat (During playback) L The current message is repeated. L If pressed within 5 seconds of playback, the previous message will be played. {2} Skip (During playback) L The current message is skipped. The next message is played.

  • Page 67: Transferring Recorded Messages To Another Telephone

    Option 7.6 Transferring recorded messages to another telephone This feature allows your unit to call a designated telephone number each time an incoming voice message is recorded. You can retrieve the transferred message via remote operation. Important: L To use this feature, program the transfer telephone number first (feature #60, page 72) and set the unit to TAM/FAX mode.
  • Page 68 7. Answering Machine your pager will display the caller’s telephone number.

  • Page 69: Programmable Features

    8 Programmable Features Features (Base Unit) 8.1 Base unit programming {SET} {MENU} 8.2 Direct command chart for base unit For more details on the features, see page 69 to page 73. Feature Quick Setup Date and time Your logo Your fax number Confirmation report Fax ring count TAM ring count...
  • Page 70 8. Programmable Features Feature Distinctive Ring Fax ring pattern Quick scan Receiving reduction Display contrast Fax activation code Message alert Recording time alert Memory reception alert Friendly reception Fax voice guidance Greeting time Copy phone book Message transfer Message transfer greeting message Incoming message monitor Pager call...

  • Page 71: Basic Features

    8.3 Basic features {#}{0}{0} Setting the Quick Setup QUICK SETUP PRESS SET L Press {SET} 2 times before pressing the direct command button. See page 21 for details. {1} “TAM/FAX” (default) {2} “DIST. RING” {3} “TEL ONLY” {4} “FAX ONLY” {#}{0}{1} Setting the date and time SET DATE &...

  • Page 72: Advanced Features

    8. Programmable Features {#}{1}{3} Setting the dialing mode DIALING MODE MODE=TONE [±] If you cannot make calls, change this setting depending on your telephone line service. {1} “PULSE”: For rotary pulse dial service. {2} “TONE” (default): For tone dial service. Note: L You can also program this feature with the handset (page 76).
  • Page 73 7. Enter the fax number. 8. Press {SET}. 9. Enter the transmission start time. L Press {*} repeatedly to select “AM” or “PM”. 10. Press {SET}. 11. Press {MENU}. Note: L To cancel after programming, press {STOP} then {SET}. {#}{2}{6} Setting the Caller ID list to print automatically AUTO CALL.
  • Page 74 8. Programmable Features {#}{4}{1} Changing the fax activation code FAX ACTIVATION MODE=ON [±] If you wish to use a handset (page 51) or an extension telephone (page 52) to receive faxes, activate this feature and program the activation code. {1} “ON” (default) {2} “OFF”...
  • Page 75 3. Press {1} to select “ON”. 4. Press {SET}. 5. Enter the transfer telephone number, up to 30 digits. 6. Press {SET}. 7. Press {MENU}. {#}{6}{1} Checking, recording or erasing the transfer greeting message TRNS-GREETING CHECK [±] {1} “CHECK” (default) {2} “RECORD”...

  • Page 76: Handset Programming

    8. Programmable Features Features (Handset) 8.5 Handset programming {OFF} {MENU} 8.6 Direct command chart for handset For more details on the features, see page 76 to page 77. Feature Ringer volume Ringer tone Message play Voice enhancer LCD contrast Key tone Auto talk Caller ID number auto edit Set dial mode...
  • Page 77 Feature Feature code Number of rings {0}{6}{1} Recording time {0}{6}{2} Remote code {0}{6}{3} Display language {0}{8} Message alert {0}{#} 8. Programmable Features Direct command {2}: “2” (default) {3}: “3” {4}: “4” {5}: “5” {6}: “6” {7}: “7” {0}: “Toll saver” {1}: “1min”...

  • Page 78: Programming Features

    8. Programmable Features 8.7 Programming features {1}{1} Changing the ringer volume {1} Low {2} Medium {3} High (default) {0} Off See page 27 for details. {1}{2} Setting ringer tone for outside calls To set the handset ringer tone from one of 7 patterns for outside calls.
  • Page 79 {0}{6}{1} Changing the ring setting in TAM/FAX mode To change the number of rings before the unit answers a call in TAM/FAX mode. See page 53 for details. {2} “2” (default) {3} “3” {4} “4” {5} “5” {6} “6” {7} “7” {0} “Toll saver”...

  • Page 80: Re-Registering The Handset

    9. Option 9 Option Handset Registration 9.1 Re-registering the handset If “No link to base. Move closer to base, try again.” is displayed even when the handset is near the base unit, you may need to re-register the handset to the base unit. Make sure the base unit and the handset are near each other and not being used.

  • Page 81: Help

    10 Help 10For Fax Advantage assistance, call 1-800-435-7329. Error Messages 10.1 Error messages – Reports If a problem occurs during fax transmission or reception, one of the following messages will be printed on the sending and journal reports (page 48). COMMUNICATION ERROR (Code: 40-42, 46-72, FF) L A transmission or reception error occurred.
  • Page 82 OPEN CABINET CHECK FILM SLACK OPEN CABINET CHECK FILM TYPE L Please use genuine Panasonic replacement film (page 9). L The ink film is slack. Tighten it (see step 5 on page 14). L The fax machine is positioned near appliances such as TVs or speakers which generate an intense magnetic field.
  • Page 83 ————————————————————— PHONE BOOK FULL L There is no space to store new items in the phone book. Erase unnecessary items (page 38). L The phone book memory of the handset is already full, or became full when copying phone book items. Copying was stopped. Press {STOP} to exit the mode (page 38).
  • Page 84 10. Help L The handset has lost communication with the base unit. Move closer to the base unit, and try again. L Raise the base unit antenna. L The handset’s registration may have been canceled. Re-register the handset (page 78). —————————————————————...

  • Page 85: When A Function Does Not Work, Check Here

    Troubleshooting 10.3 When a function does not work, check here 10.3.1 Initial settings Problem I cannot hear a dial tone. I cannot make calls. The unit does not work. The unit does not ring. 10.3.2 General Problem The unit displays “CHECK PAPER”...

  • Page 86: Cordless Handset

    10. Help Problem The ink film runs out quickly. The unit beeps. Whenever I try to retrieve my voice mail messages, I am interrupted by the fax tone. The speakerphone is not working. I cannot page the handset or base unit. The unit does not display the caller’s name and/or telephone number.
  • Page 87 Problem Cause & Solution Static, sound cuts in/out, fades. Interference from other electrical units. While programming, the handset starts to ring. I cannot redial by pressing {REDIAL}. “Recharge battery” is displayed, 68879 flashes or the handset beeps intermittently. “Charge for 6h” and 68889 are displayed and the handset does not work.
  • Page 88 10. Help 10.3.4 Fax – sending Problem I cannot send documents. I cannot send a fax overseas. The other party complains that letters on their received document are distorted or not clear. The other party complains that black lines, white lines or smudges appear on their received document.
  • Page 89 For Fax Advantage assistance, call 1-800-435-7329. Cause & Solution Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. L The thermal head is dirty. Clean it (page 93). L If documents can be copied properly, the unit is working normally.

  • Page 90: If A Power Failure Occurs

    For Fax Advantage assistance, call 1-800-435-7329. Cause & Solution Please do not reuse the ink film! Please use genuine Panasonic replacement film. Refer to page 9 for further details. Original AB C L The thermal head is dirty.

  • Page 91: Recording Paper Jams

    Jams 10.4 Recording paper jams 10.4.1 When the recording paper has jammed in the unit The display will show the following. PAPER JAMMED Open the front cover by pulling up the center part. Release the back cover by pushing the green button (1).
  • Page 92 10. Help Turn the gear of the blue core (1) in the direction of the arrow until the ink film is tight (2). L Make sure that the ink film is wrapped around the blue core (3) at least once. Correct 1 turn Tight...

  • Page 93: Document Jams - Sending

    Remove the recording paper and straighten. Pull the tension plate forward (1) and insert the paper. Then push the tension plate back. 10.4.2 When the recording paper was not fed into the unit properly The display will show the following. CHECK PAPER Remove the recording paper and straighten.

  • Page 94: Cleaning

    10. Help Note: L Do not pull out the jammed paper forcibly before opening the front cover. Cleaning 10.6 Document feeder/scanner glass cleaning Clean the document feeder/scanner glass when: – Documents frequently misfeed. – Smudges or black/white lines appear on the original document when sending or copying.

  • Page 95: Thermal Head Cleaning

    10.7 Thermal head cleaning If smudges or black/white lines appear on a copied/received document, check whether there is dust on the thermal head. Clean the thermal head to remove the dust. Disconnect the power cord and the telephone line cord. Open the front cover by pulling up the center part.
  • Page 96 10. Help Clean the thermal head (1) with a cloth moistened with isopropyl rubbing alcohol, and let it dry thoroughly. Caution: L To prevent a malfunction due to static electricity, do not use a dry cloth and do not touch the thermal head directly. Reinstall the ink film and close the covers (see steps 4 to 7 on page 13).

  • Page 97: General Information

    11 General Information Printed Reports 11.1 Reference lists and reports (Base unit only) You can print out the following lists and reports for your reference. “SETUP LIST”: Provides you with the current settings of the base unit programming features (page 69 to page 73).

  • Page 98: Technical Data About This Product

    11. General Information Specifications 11.2 Technical data about this product 11.2.1 Base unit Applicable lines: Public Switched Telephone Network Document size: Max. 216 mm (8 ") in width, Max. 600 mm ") in length Effective scanning width: 208 mm (8 ") Effective printing width: Letter/Legal: 208 mm (8...
  • Page 99 Recording paper specifications Recording paper size: Letter: 216 mm × 279 mm (8 Legal: 216 mm × 356 mm (8 " × 14") A4: 210 mm × 297 mm (8 " × 11 Recording paper weight: 60 g/m to 90 g/m (16 lb.

  • Page 100: Fcc And Other Information

    11. General Information FCC and Other Information 11.3 FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ----------.
  • Page 101 CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

  • Page 102: Limited Warranty

    Panasonic ink film, toner cartridge or drum unit, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up...
  • Page 103 • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company or to any executive or regional sales office. These locations do not repair consumer products.

  • Page 104: Customer Services

    For out of Limited Warranty technical and troubleshooting support: Panasonic offers two value based, cost effective, solutions: 1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) This exceptional service is charged directly to your telephone bill at only $2.49 per minute.

  • Page 105: Index

    12. Index 12.1 Index # #00 Quick Setup: 21 #02 Your logo: 30 #03 Your fax number: 31 #04 Confirmation report: 48, 69 #06 FAX ring count: 69 #06 TAM ring count: 53, 69 #10 Caller’s recording time: 69 #11 Remote operation ID: 69 #13 Dialing mode: 70 #16 Paper size: 70 #17 Ringer tone: 70...
  • Page 106 12. Index Ink film Installing: 13 Replacing: 15 Intercom: 45 J Jams Document: 91 Recording paper: 89 Journal report: 48, 70 Junk fax prohibitor: 54 K Key tone feature: 76 L Line mode: 76 Listening to recorded messages: 60, 61, 63 Logo: 30 M Memo message: 62 Memory redial: 32...
  • Page 110 Free replacement The Panasonic Fax Advantage Consumer Service Program. Panasonic knows that if your fax machine is not up and running, neither is your business. That’s why we created the Panasonic Fax Advantage Program. Included at no extra cost with the...

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