Panasonic KX-TDA15 Installation Manual page 149

Error Code Error Message
307 LAN No Carrier
308 IP-GW LAN Loop
back Error
309 IP-GW Core Data
Link Error
310* Port Link Failure
320 IP-GW H.323
Dummy Call Test
Error
321 IP-GW
Gatekeeper Error
322 IP-GW
Gatekeeper
Registration Error
323 IP-GW SDRAM
Failure
324 IP-GW DPRAM
Failure
325 IP-GW LAN Chip
Failure
326 IP-GW Stop
370 IP-GW Rebooted
by Maintenance
Console
371 IP-GW Rebooted •
PROBABLE CAUSE
• IP-GW card not connected to
the LAN
• Detection of IP-GW LAN
Loop back Test error
• Detection of IP-GW Core data
Link error
• Voice Processing System
malfunction
• Ports defective on optional
service card: DLC
• Detection of IP-GW H.323
Dummy Call Test error
• Detection of Gatekeeper
access error
• Gatekeeper Registration is
failed
• Detection of IP-GW SDRAM
error
• Detection of IP-GW DPRAM
error
• Detection of IP-GW LAN Chip
failure
• IP-GW is stopped from a
remote maintenance PC
• IP-GW is rebooted from a
remote maintenance PC
Optional service card
malfunction: IP-GW
SOLUTION
• Check the connection between the
LAN and IP-GW card
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Press the Reset Button
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Check the Voice Processing System
• See if the corresponding optional
service card is installed properly
• Replace the corresponding optional
service card
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• Check the IP address setting of
Gatekeeper
• Check whether the Gatekeeper is
connected to the network and work
properly
• Check the route to the Gatekeeper
• Check the Gatekeeper setting
• Replace the corresponding optional
service card
• Replace the corresponding optional
service card
• Replace the corresponding optional
service card
• Collect the log data of IP-GW (refer to
the documentation for the IP-GW card)
• This information is logged when IP-GW
is stopped from a remote maintenance
PC
• This information is logged when IP-GW
is rebooted from a remote
maintenance PC
• Check whether the software version of
the IP-GW card is correct
4.1 Troubleshooting
Installation Manual 149