Motorola C139 Service Manual
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Motorola C139 Service Manual

Motorola C139 Service Manual

Dual band wireless telephone
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See also: Owner's Manual , User Manual
Level 1-2 Service Manual
C139
Dual Band Wireless Telephone
C139
GSM 900/1800
GSM 850/1900

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Summary of Contents for Motorola C139

  • Page 1 Level 1-2 Service Manual C139 Dual Band Wireless Telephone C139 GSM 900/1800 GSM 850/1900...

  • Page 2: Table Of Contents

    Table of Contents C139 Table of Contents Introduction ........................... 3 Product Identification ......................3 Product Names ........................3 Product Changes ........................3 Regulatory Agency Compliance ................... 3 Computer Program Copyrights ..................... 4 About This Service Manual ....................4 Warranty Service Policy ....................... 5 Parts Replacement .......................

  • Page 3: Introduction

    Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

  • Page 4: Computer Program Copyrights

    Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

  • Page 5: Warranty Service Policy

    Product Support The customer's original phones will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited Transceiver component). Motorola High Tech Centers will perform level 4 (full component) repairs.

  • Page 6: Parts Replacement

    When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question.

  • Page 7: Specifications

    Level 1-2 Service Manual Specifications General Functions Specification Dimensions 100.6mm x 45.6mm x 21.8mm Weight 85grams (with battery) LCD Display 65K Color TFT, Active Area: 27.93mm x 19.07mm, Hardware pixels: 96 x 64 Band GSM900/1800 or GSM850/PCS1900 Battery 920mAh Li Ion Battery Product type BAR type Antenna...
  • Page 8 C139 Transmitter Functions Specification RF Power Output 33 dBm typical GSM850/GSM900 30 dBm typical DCS1800/PCS1900 Output Impedance 50 ohms nominal Spurious Emissions -36 dBm from 0.1 to 1GHz, -30 dBm from 1 to 4 GHz Receiver Functions Specification Receiver Sensitivity...

  • Page 9: Product Overview

    Level 1-2 Service Manual Product Overview The Motorola C139 features a global system for mobile communications wireless interface and general packet radio service (GPRS) transport technology. It also features a simplified icon and graphical user interface (UI) for easier operation in addition to short message service text messaging (SMS), speed dialing, quick dialing, an alarm, a calculator, games, and an address book.
  • Page 10 C139 Caller Line Identification Upon receipt of a call, the calling party's phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed.

  • Page 11: General Functions

    Level 1-2 Service Manual General Functions Controls, Indicators, and Input/Output (I/O) Connectors The C139 phone's controls are located on the front side of the device and on the keyboard as shown in below. Indicators icons are displayed on the LCD. Menu Key...
  • Page 12 When you plug the headset to your phone, the icon dis- Headset Indicator plays. LINE Indicator indicates your phone is using LINE 1 or LINE 2. Figure 2. C139 Display Icon Indicators July 5, 2005...

  • Page 13: User Interface Menu Structure

    Level 1-2 Service Manual User Interface Menu Structure The table below shows a portion of the C139 telephone menu structure. Menu Map Messages Settings • Create message • Call Forward • Voicemail • Phone Status • Text Msgs • In-Call Setup •...

  • Page 14: Battery Function

    For detailed operating instructions, refer to the appropriate User Guide listed in the Related Publications section toward the end of this manual. Tools and Test Equipment The table below lists the tools and test equipment used on C139 telephones. Use either the listed items or equivalents. Table 1: General Test Equipment and Tools...

  • Page 15: Disassembly

    Level 1-2 Service Manual 1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210. Internationally, AAD can be reached by calling (847) 538-8023 or by fax (847) 576-3023.

  • Page 16: Removing And Replacing The Battery

    C139 Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

  • Page 17: Removing And Replacing The Sim Card

    Level 1-2 Service Manual Removing and Replacing the SIM Card Remove the battery. Remove the SIM from its holder by sliding it in the direction shown below. Figure 7. Removing the SIM card To replace, carefully slide the SIM into position in its socket. The latch secures the SIM when correctly positioned over the terminals in the phone.
  • Page 18 C139 Figure 9. Prying the case apart along the seam Remove the front housing. Figure 10. Removing the front housing July 5, 2005...

  • Page 19: Removing And Replacing The Transceiver Board, Back Housing, And Vibrator Module

    Level 1-2 Service Manual (Optional) Remove and replace the rubber keypad. It slips out of the front housing. Figure 11. Removing the rubber keypad To replace, simply snap the front and back halves together again. Removing and Replacing the Transceiver Board, Back Housing, and Vibrator Module Remove the front housing.
  • Page 20 C139 Disengage the side latches that help to secure the transceiver board to the back housing, and then pop it out. Figure 13. Disengaging the side latches In the back housing component, gently pry out the vibrator module. Figure 14. Removing the vibrator module...

  • Page 21: Removing And Replacing The Antenna Module, Microphone And Buzzer Sponge

    Level 1-2 Service Manual Removing and Replacing the Antenna Module, Microphone and Buzzer Sponge Remove the transceiver board, the vibrator module, and the back housing. Gently snap the antenna away from the transceiver board. Figure 15. Removing the antenna module Carefully pry off the microphone component.

  • Page 22: Removing And Replacing The Lcd Screen

    C139 Next, remove the buzzer sponge from the embedded buzzer module (not removable). Figure 17. Removing the buzzer sponge Removing and Replacing the LCD Screen Remove the antenna module as described earlier. Gently pry the LCD screen away from the Transceiver board. Seven latches hold it in place (three on each side and one by the speaker at the top).

  • Page 23: Removing And Replacing The Lcd Shielding Case

    Level 1-2 Service Manual Removing and Replacing the LCD Shielding Case Remove the LCD screen as described earlier. Gently pry the LCD shielding case away from the LCD screen. Figure 19. Pry the LCD shielding case away To replace it, mount the LCD shielding case over the LCD screen. Restore the LCD screen and other parts.

  • Page 24: Subscriber Identity Module (Sim) And Identification Label

    The MSN is an individual unit identity number and remains with the unit throughout its life. • The MSN can be used to log and track a phone on Motorola's Service Center Database. • The MSN is divided into 4 sections as shown in Figure 21.
  • Page 25 Level 1-2 Service Manual Table 2: IMEI Number Breakdown Serial Number Check Digit NNXXXXXX ZZZZZZ Where Type Allocation Code, formerly known as Type Approval Code Reporting Body Identifier (BABT or CTIA) XXXXXX Type Identifier (defined by BABT or CTIA) ZZZZZZ Individual unit serial number Phase 1 = 0.

  • Page 26: Troubleshooting

    C139 Troubleshooting Manual Test Mode Motorola C139 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM/DCS/PCS test SIM must be used.

  • Page 27: Troubleshooting Chart

    Level 1-2 Service Manual Troubleshooting Chart Table 4: Level 1 and 2 Troubleshooting Chart Symptom Probable Cause Verification and Remedy 1. Telephone will not turn on or stay on. a) Battery either discharged or Measure battery voltage across a 50 ohm (>1 defective.

  • Page 28: Programming: Software Upgrade And Flexing

    C139 Table 4: Level 1 and 2 Troubleshooting Chart (Continued) Symptom Probable Cause Verification and Remedy 7. Telephone will not recognize or accept SIM card defective. Check the SIM card contacts for dirt. Clean if SIM card. necessary, and check if fault has been cleared.

  • Page 29: Part Number Charts

    Level 1-2 Service Manual Part Number Charts The following section provides a reference for the parts associated with C139 telephones. Exploded View Diagram Figure 22. C139 Exploded View Diagram July 5, 2005...

  • Page 30: Exploded View Parts List

    C139 Exploded View Parts List Table 5: C139 Exploded View Parts List Item Part Number Description Specification Number 2220602204W ψ ACMG6022-02P28-402 6 -40dB 2240133203W RECEIVER SDR1332-03J01-F06-G AAC 3930408012W SPR-VIB ψ 4*L8 1.3V LA4-459ED COPAL 76300014B3W TD014THEA3 96*64 65K TOPPOLY-G 82E5803301W LABEL ψ...
  • Page 31 Level 1-2 Service Manual To order parts please use the following Link: https://servicelink3.motorola.com (Password is required) For information on ordering parts please contact EMEA at +49 461 803 1638. July 5, 2005...
  • Page 32 Level 1-2 Service Manual Index Index About Audience 4 Conventions 5 Scope 4 Accessories and Aftermarket Division 6 Alert Type Indicator 12 Audience 4 Back Housing Removing and Replacing 19 Battery Disposal 16 Function 14 Operation 14 Removing and Replacing 16 Battery Gauge 14 Battery Level Indicator 12 Call Forward Indicator 12...
  • Page 33 Index C139 Headset Connector Port 11 Headset Indicator 12 In Use Indicator 12 Indicators 11 Input/Output (I/O) Connectors 11 International Mobile Station Equipment Identity (IMEI) 24 Number Breakdown 24 LCD Shielding Case Removing and Replacing 23 Left Soft Key 11...
  • Page 34 Level 1-2 Service Manual Index Receiver Removing and Replacing 23 Right Soft Key 11 Roam Indicator 12 Scope 4 Send/Answer Key 11 Signal Strength Indicator 12 SIM Card 24 Identification Label 24 International Mobile Station Equipment Identity (IMEI) 24 Mechanical Serial Number 24 Removing and Replacing 17 SIM Toolkit™...

  • Page 35: Index

    Index C139 Index-4 July 5, 2005...
  • Page 36 MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. All other product or service names are the property of their respective owners. ® Reg. U.S. Pat. & Tm. Off. © 2005 Motorola, Inc.

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