2 Troubleshooting Guide 2.1. How to diagnose the VIERA Communication Camera You can carry out functional checks and diagnosis of the images (H.264) of the VIERA Communication camera (TY-CC10W) on a PC by using exclusive diagnosis software. 2.2. Preparation for diagnosis The following items are necessary for diagnosing the camera.
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Model No. : TY-CC10W Parts List Ref. Safety Part No. Part Name & Description Q'ty Remarks N5ZZ00000193 COMMUNICATION CAMERA UNIT TQZJ267-2 OPERATION INSTRUCTION TPCC80101C CARTON BOX TPDF2514 PARTITION (WHITE)
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1 Troubleshooting Guide 1.1. How to diagnose the VIERA Communication Camera You can carry out functional checks and diagnosis of the images (H.264) of the VIERA Communication camera (TY-CC10W) on a PC by using exclusive diagnosis software. 1.2. Preparation for diagnosis The following items are necessary for diagnosing the camera.
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1.4. Diagnosis procedures When experiencing image or audio problems on the VIERA Communication Camera (TY-CC10W), inspect the camera by checking the camera’s image and audio output by using diagnosis software and follow the flowchart below for making a diagnosis.
2.1.1. What is QTCam? QTCam is a testing program for VIERA Communication Cameras (TY-CC10W). Using it allows confirmation of video (H.264) and audio operation of the camera on PCs without the need to connect to a television. We will explain here the means of installing the program, its settings and testing methods.
2.2. VIERA Communication Camera Testing Software (QTCam) Installation Procedure 2.2.1. Installation Procedure (1) Copy downloaded installation software [QTCamFullSetup_20100615.exe] to the personal computer where you will do the testing and run it. (double-click on [QTCamFullSetup_20100615.exe]) (2) Activate QTCam Setup: Installation Options and select the software you wish to install.
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(6) Click [Next] in the [Setup-ffdshow] window that is displayed. (7) Click [Next] after the ffdshow [Information] window is dis- played. (8) Specify the folder to install the program in and click [Next]. (You do not have to change the folder)
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(9) There is no need to change any check marks in this window [Select Components]. Simply click [Next]. (10) Specify the start menu folder. (You do not have to change the folder) Click [Next]. (11) The [Additional Task] selection window is displayed. There is no need to change any check marks.
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(12) The [Speaker Setup] selection window is displayed. Select [2.0 (stereo)]. (13) Click [Next]. (14) Click [Install]. Installation will begin. • The installation window...
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(15) After the installation is completed, the [Completing ..] window is displayed. There is no need to place any check marks. Simply click [Finish]. (16) Once [Completed] is displayed the installation is ended. Click [Close] to close the window. • A QTCam icon will be created at the desktop of the personal computer.
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(1) Activate the QTCam program by double-clicking on the shortcut icon. “QTCam” window will open in your personal computer. (2) Connect the VIERA Communication Camera (TY-CC10W) you wish to test into your computer's USB slot. (3) Click [Devices]. If [TY-CC10] is displayed, the camera has been recognized.
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2.3.2. Generating VIERA Communication Camera Video and Making Settings (1) Displaying camera video Click [Device] and select [USB Video Device]. (2) Video is displayed in the default setting (YUY2, 640 x 480). VIERA Communication Camera is performed in H.264, so alter the video format setting as follows.
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(4) Alter the format from YUY2 to H.264. (5) For H.264, ensure the settings are: Resolution: 1280 x 720 Bit Rate: 4Mbps Frame Rate: 22 fps Then click [OK]. (6) Video is displayed in H.264 (1280 x 720, 22 fps). Check that the video is playing successfully.
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2.3.3. Generating Audio Output for the VIERA Communication Camera (1) Perform the audio setting. Select [TY-CC10] from [Device]. Check the computer audio device setting Prior to performing the audio setting, check that the specified device in [Control panel] - [Audio devices] - [Audio] - [Recording] is the [TY-CC10].
2.3.4. Changing the Volume (1) Select [Audio Capture Filter] from [Options]. (2) The properties of the audio input mixer are displayed. (3) Alter the pin line input mix (P) to adjust to the desired vol- ume. If no audio can be heard Check whether the computer's audio device settings (volume level, muting, etc.) are correct using the Control Panel.
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2.3.5. Method of Testing the Video (H.264) and Audio of the VIERA Communication Cam- 2.4. Closing the VIERA Communication Camera Testing Program (QTCam) 2.4.1. Method of Closing QTCam (1) Close the QTCam window. Select [Exit] from [File], or simply click the highlighted red cross on the window.
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TY-CC10W How to assemble carton box. 01∼13 Make crease before assembling. 14∼25 Assemble the box.