Charging The Headset; Troubleshooting - Lenovo w520 User Manual

Working LED activity Muted
status
Powering on Blue LED flashes Battery low
twice
Powering off Red LED flashes Charging
once Fully charged
Pairing Red and blue LEDs
flash alternately

Charging the headset

Standby (not Blue LED flashes
paired) once every 5 seconds
The headset comes with a Universal Serial
Standby Blue LED flashes
Bus (USB) charging cable. To charge the
(paired) twice every 5 seconds
Bluetooth headset, connect one end of the
In a call Blue LED flashes
USB cable to the micro USB connector on
twice every 3 seconds
the headset and the other end to the USB
Initiating a call Blue LED flashes connector on a computer, a mobile-phone
twice every 5 seconds power adapter, or a portable power bank.
A call incoming Blue LED flashes
continuously
Playing music Blue LED flashes 3
times every 5
seconds
Blue LED flashes

Troubleshooting

twice every 3 seconds
Red LED flashes Problem: The device cannot be
once every 5 seconds powered on by pressing the power
Red LED stays on button.
Blue LED stays on Solution: Ensure that the headset is
sufficiently charged.
Problem: The mobile phone or
computer cannot establish a Bluetooth
connection with the headset.
Solution: Follow the correct pairing
steps and ensure that the device to be
paired has the Bluetooth function
enabled.
Problem: The device cannot play
music.
Solution: Ensure that the pairing is
successful.
Problem: A call comes in when I am
listening to music on the headset. When
I finish the call, the mobile phone cannot
resume the music play automatically. between the mobile phone and the
Solution: This problem might be headset. Barriers might interrupt
caused by a system software issue of signal transmission.
the mobile phone. Try restarting the  Ensure that the distance between the
mobile phone. mobile phone and the headset is
within 10 meters.
Problem: The mobile phone cannot find
the headset through the Bluetooth Problem: The headset is paired with a
searching function. mobile phone through Bluetooth
Solution: connection, but I cannot listen to the
1. Ensure that the Bluetooth headset is music.
powered on. Solution:
2. If the Bluetooth headset is powered  Ensure that both phone audio and
on but still cannot be located, restart media audio are switched to the
the headset and the mobile phone. paired headset in the Bluetooth
Problem: There is always disconnection setting or the player setting on the
or noises after the headset and a mobile mobile phone.
phone are paired.  Some mobile phones do not have a
Solution: complete stereo Bluetooth module,
 Ensure that the headset is sufficiently hence no function of music play
charged. through a Bluetooth device. You can
 Ensure that there are no barriers connect the headset to other mobile
phones to check if the headset mute operation on only one device. In
works. this case, switch the mute function from
the device (mobile phone or computer)
Problem: Some functions of the player
to the headset.
are not available on the headset.
Solution: Some functions of a player
are not supported by the headset.
Ensure that you use a compatible player
on the mobile phone.
Problem: Slow or no response when
buttons are pressed.
Solution: This might be a result of the
disorder of Bluetooth program caused
by incorrect button operations. Charge
the headset and reset it. Then,
disconnect the charging cable and
First Edition (October 2014)
© Copyright Lenovo 2014.
power on the headset for re-pairing. The
Lenovo and the Lenovo logo are trademarks of Lenovo
device should work again.
in the United States, other countries, or both. Other
company, product, or service names may be
Problem: The device cannot be muted
trademarks or service marks of others.
using the headset.
LIMITED AND RESTRICTED RIGHTS NOTICE: If data
or software is delivered pursuant a General Services
Solution: Limited by the Bluetooth
Administration "GSA" contract, use, reproduction, or
disclosure is subject to restrictions set forth in Contract
agreement, some devices support the
No. GS-35F-05925.