Using The Worldwide Web; Preparing To Call Technical Support - HP 14-in-1 Media Card Reader User Manual

Using the Worldwide Web

For the online access to technical support information, self-solve tools, online assistance, community
forums or IT experts, broad multivendor knowledge base, monitoring and diagnostic tools, go to
http://www.hp.com/support.

Preparing to Call Technical Support

If you can not solve a problem using the troubleshooting tips in this section, you can contact
Technical Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support
go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Have the following information
available when you log in:
●
Serial number of the computer in which the accessory is installed.
●
Purchase date on invoice.
●
Condition under which the problem occurred.
●
Error messages received.
●
Hardware configuration.
●
Hardware and software you are using.
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