Page 1
Internal Use Only North/Latin America http://aic.lgservice.com Europe/Africa http://eic.lgservice.com Asia/Oceania http://biz.lgservice.com MONITOR SIGNAGE SERVICE MANUAL CHASSIS : LW43B MODEL : 49MS75A 49MS75A-5BB CAUTION BEFORE SERVICING THE CHASSIS, READ THE SAFETY PRECAUTIONS IN THIS MANUAL. P/NO : MFL67237405 (1412-REV00) Printed in Korea...
Page 18
LGE Internal Use Only M14(Signage) Training Manual LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 19
1. Power Block Diagram LPB LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 20
2-1. Block Diagram LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 21
2-2. I2C Map LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 22
2-3. Main Power Block LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 23
① RAB33632804 SERVEONE CO., LTD. POLYESTER 100% FR(FIRE RESISTANCE)// GRAY 200UM 30mM 120mM ② TAPE,POLYESTER 1 EA RAB33632803 SERVEONE CO., LTD. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 24
M14 Repair Process LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 25
Circuit noise, mechanical noise F. Exterior error Exterior defect First of all, Check whether there is SVC Bulletin in GCSC System for these model. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 26
Always check & record S/W Version and White Replace Main Board Re-enter White Balance value Balance value before replacing the Main Board LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 27
Normal of Power Board No Video/ replace voltage? ( 3.5V,12V,or 24V…) No audio MAIN B/D Replace Power Board and repair parts LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 28
Request repair for external device/cable Check external External device DP/DVI device and /Cable Replace Main B/D error cable normal LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 29
External Input, Component, Replace Screen and HDMI/DVI/DP by Main B/D normal? HDMI connecting Jig, pattern Generator ,Set-top Box etc. DVI error LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 30
Measure voltage of each output of Power B/D Normal? Normal Replace Main B/D voltage? Close Normal Check ST-BY 3.5V voltage? ☞A18 Replace Power B/D Replace Power LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 31
Power off by unknown status except listed case "POWEROFF_ABNORMAL1" Power off by abnormal status except CPU trouble Abnormal "POWEROFF_CPUABNORMAL" Power off by CPU Abnormal LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 32
Screen normal voltage Speaker Out Cancel OFF Replace Power Board and repair parts Check Speaker Disconnection Replace MAIN Board disconnection Replace Speaker LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 33
Input signal error) Connect and check Normal Check and fix other external device audio? external device Check and fix external device LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 34
(Power B/D don’t have problem) If R/C operate, Normal Close operating? Explain the customer cause is interference from light in room. Replace R/C LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 35
- S/W Version HDMI/ DP Check and fix DVI, Optical Replace Main B/D Fix in external device/cable Recognition error accordance with technical information LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 36
※ Describe the basis of the description in (For models without any fix information, provide “Part related to nose” in the Owner’s Manual. the description) LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 37
Zoom part Replace module damage with exterior damage Cabinet Replace cabinet damage Remote controller Replace remote controller damage Stand Replace stand dent LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 38
Exchange LED driver Board (PSU) A-3/5 Defected Type caused by Main/ Inverter/ Exchange Module itself (1) A-4/5 Module Exchange Module itself (2) A-5/5 LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 39
Voltage and speaker checking method when there is no audio D. Function error_ No response in remote Remote controller operation checking method controller, key error LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 40
After turning on the power and disassembling the case, check with the naked eye, whether you can see light from module holes. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 41
1. Measure DC 24V applying to inverter PCB from Power Board. 2. Output 24V from Power Board -> supply to inverter PCB. Check Pin contacting statement and connection statement. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 42
3. After recording the R, G, B (GAIN, Cut) value of Color Temp (Cool/Medium/Warm), re- enter the value after replacing the MAIN BOARD. enter the value after replacing the MAIN BOARD. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 43
Check the DC 3.5V, 12V, 24V. 24 Pin (Power Board ↔ Main Board) SMAW200-H24S2 Power on 3.5V 3.5V 3.5V 3.5V Inverter On PWM#1 PWM#2 ERROR LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 44
<ALL MODELS> 1. Checking method for remote controller for adjustment Version Press the IN-START with the remote controller for adjustment LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 45
LCD TV connection diagram date [MS75A] HDMI2 /OPS As the part connecting to the external input, check the screen condition by signal LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 46
Revised Content Check Link Cable reconnection condition date Check the contact condition of the Link Cable, especially dust or mis insertion. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 47
Checking item : 1. Defective pixel 2. Residual image 3. MODULE error (ADD-BAR,SCAN BAR..) 4.Video error (Classification of MODULE or Main-B/D!) LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 48
Solder defect, CNT Broken Solder defect, CNT Broken T-Con Defect, CNT Broken Abnormal Power Section Solder defect, Short/Crack Solder defect, Short/Crack LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 49
Abnormal Power Section Abnormal Power Section Solder defect, Short/Crack Abnormal Display Fuse Open, Abnormal power section Solder defect, Short/Crack GRADATION Noise GRADATION LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 50
Appendix : Exchange Power Board No Light Dim Light Dim Light Dim Light No picture/Sound Ok A - 3/5 LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 51
Panel Mura, Light leakage Press damage Crosstalk Press damage Crosstalk Un-repairable Cases In this case please exchange the module. Press damage A - 4/5 LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 52
Un-repairable Cases In this case please exchange the module. Horizontal Block Gate TAB IC Defect Gate TAB IC Defect A - 5/5 LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 53
Check DC 3.5V 24 Pin (Power Board ↔ Main Board) SMAW200-H24S2 Power on 3.5V 3.5V 3.5V 3.5V Inverter On PWM#1 PWM#2 ERROR LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 54
Check “power on(Pin 1)” pin is high(about 3.3V) 24 Pin (Power Board ↔ Main Board) SMAW200-H24S2 Power on 3.5V 3.5V 3.5V 3.5V Inverter On PWM#1 PWM#2 ERROR LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 55
Entry method 1. Press the IN-START button of the remote controller for adjustment 2. Check the entry into adjustment item 3 LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 56
1. Press the MENU button on the remote controller for five seconds. 2. A balloon is marked to a screen. 3. Select the Speaker of Signage Setup 4. Select “ON” LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 57
③ Connect the tester RX1 to the speaker terminal and if you hear the Chik Chik sound when you touch the GND and output terminal, the speaker is normal. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...
Page 58
3. When checking the Pre-Amp when the power is in ON condition, it is normal when the Analog Tester needle moves slowly, and defective when it does not move at all. LGE Internal Use Only Copyright ⓒ 2015 LG Electronics. Inc. All right reserved. Only for training and service purposes...