HP ProLiant m350 User And Maintenance Manual

Server cartridge
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HP ProLiant m350 Server Cartridge
User and Maintenance Guide
Abstract
This document is for the person who installs, administers, services, and troubleshoots cartridges. This guide describes identification and maintenance
procedures, and specifications and requirements for hardware components and software. HP assumes you are qualified in the servicing of computer
equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
Part Number: 762197-001
September 2014
Edition: 1

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Summary of Contents for HP ProLiant m350

  • Page 1 This document is for the person who installs, administers, services, and troubleshoots cartridges. This guide describes identification and maintenance procedures, and specifications and requirements for hardware components and software. HP assumes you are qualified in the servicing of computer equipment, trained in recognizing hazards in products, and are familiar with weight and stability precautions.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
  • Page 3: Table Of Contents

    Log in to the iLO CM firmware........................16 Setup ............................17 Overview ..............................17 Installing and configuring an HP Moonshot 1500 Chassis ................17 Installing and configuring the switch and uplink modules ................17 Installing the cartridge ..........................17 Powering up the chassis ..........................18 Powering up the node ..........................
  • Page 4 Specifications ..........................34 Chassis environmental specifications ......................34 Chassis specifications ..........................34 Support and other resources ......................35 Before you contact HP ..........................35 HP contact information ..........................35 Acronyms and abbreviations ......................36 Documentation feedback ......................37 Index ............................38...
  • Page 5: Component Identification

    Component identification Cartridge LEDs and buttons Item Description Status Cartridge power Green = Normal operation LED/button Amber = Standby operation Off = No power Cartridge health LED Green = Normal operation Flashing amber = Degraded condition Flashing red = Critical condition Off = No power Drive LED* Green = Activity...
  • Page 6: Cartridge Components

    Cartridge components Item Description Processor heatsink (4) Solid state device connector (4) SATA mezzanine DIMM slots (4) Solid state device numbering Component identification 6...
  • Page 7: Dimm Numbering

    DIMM numbering Processor numbering Component identification 7...
  • Page 8: Cartridge Slot And Switch Module Bay Identification

    Cartridge slot and switch module bay identification The chassis provides 45 cartridge slots (1-45) and two switch module bays (A-B). Component identification 8...
  • Page 9: Operations

    Operations Power down Review the following information before powering down the cartridge: • Before powering down a cartridge for any upgrade or maintenance procedures, always perform a backup of critical cartridge data and programs. • Depending on the cartridge model, the cartridge may be a single-node or a multi-node cartridge. Always power down all nodes on the cartridge before removing it from the chassis.
  • Page 10: Extend The Chassis From The Rack

    This method initiates a controlled shutdown of applications and the OS on any active nodes before the cartridge enters standby mode. If the cartridge is unresponsive, press and hold the cartridge power button for 4 seconds to initiate a forced shutdown of any active nodes. If the cartridge power LED is amber, the cartridge is in standby mode and no nodes are active.
  • Page 11: Remove The Access Panel

    After performing the installation or maintenance procedure, slide the chassis back into the rack, and then press the chassis firmly into the rack to secure it in place. Remove the access panel IMPORTANT: After performing a procedure inside the chassis, always install the access panel on the chassis when complete.
  • Page 12: Remove The Cartridge Blank

    Lift and remove the access panel. Turn the access panel over to locate the HP Moonshot 1500 Chassis label. This label provides information on LED status indicators, component identification, and cartridge and switch installation procedures. Remove the cartridge blank CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis.
  • Page 13: Install The Cartridge

    CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis. When replacing a cartridge, leave the cartridge slot empty for no more than 30 seconds. Failure to do so can disrupt airflow in the chassis. To remove the component: Power down the node or cartridge ("Power...
  • Page 14: Install The Cartridge Blank

    Prepare the cartridge. Align and install the cartridge into the chassis. Install the access panel (on page 16). Slide the chassis into the rack. Install the cartridge blank CAUTION: For proper cooling, be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis.
  • Page 15: Power Up

    Use commas to separate non-contiguous numbers (omit spaces), or a dash to denote a range (for example, C1,3-9N1-4). For more information about using commands, see the HP Moonshot iLO Chassis Management CLI User Guide on the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).
  • Page 16: Power Up A Cartridge Locally

    If no changes were made, enter the user name and password assigned for the chassis or the default user name and password: Default username: Administrator Default password: password For more information about the iLO CM firmware, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs). Operations 16...
  • Page 17: Setup

    HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs). Installing and configuring the switch and uplink modules For specific steps to install the switch modules and uplink modules, see the switch documentation in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs). Installing the cartridge Do one of the following: Remove the cartridge blank (on page 12).
  • Page 18: Powering Up The Chassis

    Wait while the chassis powers on. Verify the status of the chassis power LED located on the front panel display on the chassis. For more information on the chassis power LED status, see the HP Moonshot 1500 Chassis Setup and Installation Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).
  • Page 19: Updating Cartridge Firmware

    Download the latest firmware version from the HP Moonshot Component Pack download site (http://www.hp.com/go/moonshot/download). For more information on updating the firmware, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs). Registering the product To experience quicker service and more efficient support, register the product at the HP Product Registration website (http://register.hp.com).
  • Page 20: Software And Configuration Utilities

    HP Moonshot iLO Chassis Management Firmware is the gateway for aggregated chassis management on the HP Moonshot System. As a single point of access to the chassis, iLO CM firmware enables you to configure, update, and operate the HP Moonshot System through CLI, IPMI, and remote serial console access.
  • Page 21: Hp Moonshot Component Pack

    Moonshot System. Users deploy the firmware updates contained in the Moonshot Component Pack from a command line by using the iLO Chassis Manager CLI or HP Moonshot-45G/180G Switch Module CLI, or by using the included HP Smart Update Manager. Download the latest pack from the HP website (http://www.hp.com/go/moonshot/download).
  • Page 22: Troubleshooting

    The HP Moonshot System Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, issue resolution, and software maintenance on the HP Moonshot System. The document is available in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).
  • Page 23: Illustrated Parts Catalog

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 24: Cartridge Replaceable Components

    Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 25: Removal And Replacement Procedures

    Removal and replacement procedures Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: • Remove the access panel (on page 11). • Install the access panel (on page 16). •...
  • Page 26: Warnings And Cautions

    This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. This symbol on an RJ-45 receptacle indicates a network interface connection.
  • Page 27 To remove the component: Log in to the iLO CM firmware (on page 16). For more information about the iLO CM firmware, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs). Capture the serial number using the following command: SHOW CARTRIDGE SN C<x>...
  • Page 28: Cartridge Blank

    Install the replacement cartridge. Install the access panel (on page 16). Allow the Moonshot 1500 CM module to discover the replacement cartridge. The cartridge link LED flashes when this process is complete. Assign the original serial number to the replacement cartridge using the following command: SET CARTRIDGE SN <original SN>...
  • Page 29: Sata Mezzanine Assembly

    To remove the component: Power down the node ("Power down" on page 9). The HP ProLiant m350 Server Cartridge requires you to power down all nodes for this operation. Remove the access panel (on page 11). Remove the cartridge (on page 12).
  • Page 30: Solid State Device

    Align and install the SATA mezzanine onto the cartridge. Press down on the connector using minimal pressure to seat the SATA mezzanine. Install the cartridge (on page 13). Install the access panel (on page 16). Power up all nodes on the cartridge ("Powering up the node"...
  • Page 31 Remove the solid state device. To replace the component, reverse the removal procedure. Removal and replacement procedures 31...
  • Page 32: Regulatory Information

    Regulatory information Safety and regulatory compliance For safety, environmental, and regulatory information, see Safety and Compliance Information for Server, Storage, Power, Networking, and Rack Products, available at the HP website (http://www.hp.com/support/Safety-Compliance-EnterpriseProducts). Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)
  • Page 33: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.
  • Page 34: Specifications

    Specifications Chassis environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -30°C to 60°C (-22°F to Non-operating 140°F) — Maximum Wet bulb temperature 28ºC (82.4ºF) Operating 38.7ºC (101.7ºF) Non-operating Relative humidity (non-condensing)** — 10% to 90% Operating 5% to 95% Non-operating...
  • Page 35: Support And Other Resources

    Operating system type and revision level To obtain product information, log in to iLO CM firmware and use the Show Chassis Info command. For more information, see the HP Moonshot iLO Chassis Management CLI User Guide in the HP Moonshot Information Library (http://www.hp.com/go/moonshot/docs).
  • Page 36: Acronyms And Abbreviations

    Acronyms and abbreviations chassis management HP Insight Cluster Management Utility Customer Self Repair electrostatic discharge Integrated Management Log IPMI Intelligent Platform Management Interface power distribution unit preboot execution environment SATA serial ATA Secure Shell unit identification uninterruptible power system Acronyms and abbreviations 36...
  • Page 37: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.
  • Page 38: Index

    5 battery replacement notice 32 contact information 35 battery warranty 32 contacting HP 35 before you contact HP 35 controller components 5 blank, removal 12 CSR (customer self repair) 23 blanks 12, 14 customer self repair (CSR) 23, 35...
  • Page 39 29 HP Insight Cluster Management Utility 20 modifications, FCC notice 32 HP m350 SATA Mezz for M.2 2230 24, 29 HP m350 SATA Mezzanine for M.2 2230 Solid State Device 24, 29 HP Management Packs 1.1 for MOM 2005,...
  • Page 40 22 Turkey RoHS material content declaration 32 UID button 5 UID LED 5 updating firmware 19 uplink module, configuring 17 uplink module, installing 17 utilities 20 warnings 26 warranty 23, 32 warranty information 32 website, HP 35 Index 40...

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