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5.
Communication speed is slow
Signal may be weak. Move to where signal is stronger.
Connection may be poor. Try again later.
6.
Forgot PIN/Unknown PUK Code/USIM Card is
locked
Contact SoftBank Customer Support, General Information (P.7-3).
6
7.
USIM Card is not recognized
. Confirm.that.USIM.Card.is.properly.installed..For.details,.see.
a
P.1-3."Inserting.USIM.Card"
. Check.for.bent.USIM.Card
b
. Check.USIM.Card.IC.chip.for.scuffs/corrosion
c
. Debris.on.USIM.Card.IC.chip.may.prevent.recognition..
d
Clean.it.with.a.soft.cloth
. Contact.SoftBank.Customer.Support,.General.Information.
e
(P.7-3)
8.
Confirming Administrator logon
For Windows 7 or Windows Vista
. Click Start menu "Control Panel" for "Control Panel" window
a
. Click "User Accounts and Family Safety" then click "User Accounts" in the
b
next window
. User name and account type appear on the right. If "Administrator" appears,
c
set up modem
6-4
For Windows XP
. Click "Start" for Start menu
a
. Logged-in user name appears at top of Start menu
b
•
If Start Menu Display is set to Classic Start, user name does not
appear. Right click "Start" menu Select Properties Select
"Start" menu radio button.
. Click "Start" "Control Panel"
c
. Click "User Accounts"
d
. Check user name in Step 2 . If "Computer Administrator" appears below
e
user name, set up modem.
9.
"NO SERVICE" appears outside Japan
Change network settings in SoftBank HW Utility. See P.3-9 and P.5-7.
10. Old phone number appears in SoftBank HW
Utility
Depending on contract/cancellation method, old phone number may appear in
SoftBank HW Utility.
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