Roubleshooting - Philips 104B Color Monitor 14B2320W Product Manual

What to do if Something isn't Working
T

roubleshooting

T roubleshooting
Having trouble? Something not working? Before calling for help, try these suggestions.
H ?
AVING THIS PROBLEM
No Picture
(Power LED not lit)
No Picture
(Power LED is Amber
or Yellow)
No Picture
(Power LED is Green)
Color appears blotchy
Missing one or
more colors
Dim Picture
Picture is too large
or too small
Edges of the picture
are not square
Picture has a double
image
Unstable Picture
Windows '95 cannot
find your video card
For further assistance, contact Philips at (800) 835-3506 or (423) 475-0280.
Additional Information
C
HECK THESE ITEMS
Make sure the Power cable is plugged in the wall and back of the monitor.
Power button on the front of the monitor should be in the ON position.
Disconnect the monitor from the power outlet for about one minute.
Make sure the computer is turned on.
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
The Energy Saving Feature may be activated. See pages 7 for details.
Make sure the Brightness and Contrast controls are set correctly. See page 4 for details
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Make sure the computer Power button is on.
Remove any nearby magnetic objects.
Face the monitor East for best picture quality.
Make sure the monitor cable is properly connected to your computer.
Check to see if the monitor cable has bent pins.
Adjust the Brightness and Contrast controls. See page 4 for details.
Check your video card and the manual instructions for it. It may be a non-VESA-DDC Standard card.
Adjust the Horizontal and/or Vertical Size. See pages 4 and 5 for details.
See page 5 and 6 for details.
Eliminate the use of a video extension cable and/or video switch box.
Face the monitor East for best picture quality.
Increase your refresh rate. Consult your computer manual for details.
Select "Super VGA" under S
TANDARD
for the right drivers.
D T , or contact your video card manufacturer
ISPLAY YPES
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