Philips 655 CT6558 Service Manual
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Philips 655 CT6558 Service Manual

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Depart. Technical support- CM640
PHILIPS Consumer
Communications
Centre du Mans
 PHILIPS ELECTRONICS N.V. 1999
All rights reserved. Reproduction in whole
or in part is prohibited without the written
consent of the copyright owner.
PROCEDURE
Service Repair Support
SERVICE MANUAL
Repair for Cellular Telephone
PHILIPS 655 – CT6558
LEVEL 2
COMPANY RESTRICTED
VY-V-640-P655
Page : 1 of 74
Langue : EN
Date : 03/01/05
VY-V-640-P655

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  • Page 1 Date : 03/01/05 SERVICE MANUAL Repair for Cellular Telephone PHILIPS 655 – CT6558 LEVEL 2  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 2 Last updates: DATE MODIFICATION PAGE 03/01/2005 CREATION - Remove instruction about LCD 01/04/2005 57,58,59,61,62 module dismantlement  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 3: Table Of Contents

    XPLODED VIEW 10.0 SOLUTIONS IN CASE OF PROBLEMS DURING THE TESTS ....71 11.0 RECOMMENDED PART LIST CT6558 PHILIPS 655 ........73  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 4: Purpose

    This document establishes the functional test and inspection procedures for the second level service repair of the Philips 655 transceiver. SCOPE The test plan is applicable to all levels of service repair of the Philips 655 transceiver. REFERENCE None. GLOSSARY / ACRONYM LIST...

  • Page 5: Test And Inspection Plan

    Internet Web Site : http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ PHILIPS 639 " section Use the Test SIM Card « SP »to test the GSM 900 / DCS 1800 band  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved.
  • Page 6 Page : 6 of 74 Communications Langue : EN Centre du Mans Date : 03/01/05  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 7: Before Starting

    Langue : EN Centre du Mans Date : 03/01/05 BEFORE STARTING Description Of The Transceiver  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 8: Description Of The Display

    Page : 8 of 74 Communications Langue : EN Centre du Mans Date : 03/01/05 Description Of The Display  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 9: Using The Carousel

    Page : 9 of 74 Communications Langue : EN Centre du Mans Date : 03/01/05 Using The Carousel  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 10 Page : 10 of 74 Communications Langue : EN Centre du Mans Date : 03/01/05  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 11: Remove

    Remove the battery by lifting it with the grip as shown below. Remove the SIM card from its holder and slide it in its slot until it stops. Be careful that the connectors are facing downwards.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 12: Inserting The Battery

    Replace Back Cover. Replace the battery cover by sliding it into its slots, until it stops. Remove the protective film covering the screen before using the phone.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 13: Charging The Battery

    Battery is charging Bars steady Battery is fully charged Battery outline flashing (see troubleshooting chapter)  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 14: Bedj Quick Presentation

    Finally, when one of the track is highlighted by the cursor, the track's volume and the track's name are shown in orange. For More Information concerning BeDJ functions, please read user Guide.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 15: Infrared Quick Presentation

    Infrared Quick Presentation Philips 655 integrates the infrared technology (also called IrDA), that allows to send or receive data to and from other IrDA-compliant devices through a wireless link (e.g., another mobile phone, a PC or PDA, a printer etc.).

  • Page 16: Mms Quick Presentation

    7.12 Java Quick Presentation Philips 655 features JAVA, which allows you to run JAVA compatible applications. Java allows you to display a list of applications, games and services, and to select most interesting. The application is then sent by radio connection towards your Mobile, where it is installed and immediately usable.

  • Page 17: Test Procedures

    Langue : EN Centre du Mans Date : 03/01/05 TEST PROCEDURES Initial Functional check for PHILIPS 655 8.1.1 Insert the Test Production Card into the SIM reader at the back of the mobile phone and clip a charged battery on the phone.
  • Page 18 User Melody should be heard and vibrations felt. Press Key “OK” again Left corner displays IDLE STATE Key 000e  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 19 “INTERNAL” “Audio Section” “OK” Press Key 1 again Left corner displays IDLE STATE Key 0000  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 20 8.1.6 If the product is good, it is considered as a NFF (No Fault Found) product. All the NFF products must be directly returned to the customer.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 21: Rf Test

    Generally the test sequences built inside the testers will be used to check the mobile. You must assess that the test sequences limits comply with the standard specifications and defined test plan.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 22 (powermeter recommended). It is the only way to ensure good contact between antenna and main board. This warning doesn't apply when using an antenna coupler.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 23 1, 62, 124 -102 dBm If a phone is out of the specifications, it must be sent to the Repair Centre.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 24 512, 700, 885 -102dbm If a phone is out of the specifications, it must be sent to the Repair Centre.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 25 2.44% 512, 810 -102dbm If a phone is out of the specifications, it must be sent to the Repair Centre.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 26 GSM 900/1800 on all timeslot and conf. 13.16.2 If a phone is out of the specifications, it must be sent to the Repair Centre.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 27: Battery Charging (Ign : Ignition) / Current Consumption

    Just after charger plugging a pre-charge current 30< I (mA) < 90 can be observed during 2 or 3 seconds After few seconds a charge current of 110 mA approx. has to be observed - Unplug the charger  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 28 When the mobile is ON (backlight activated) after 15-30 seconds the current measured must be: 120 < I (mA) < 230  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 29: W@P Test Procedure

    (eg:/glossair/glossair.htm).The end user can use the operator’s home page or set up another one in the mobile phone. The URL can be set as follows:  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 30 Certificates: Display the list installed security certificates Session Info: Display information about the current WAP session : security type, class, etc. Current Certificate: Display the currently used securitycertificate.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 31 This parameters allows you to manage an inactivity time period after which the phone automatically ends up the w@p session and returns to idle mode screen. GPRS Settings GPRS settings consist in many parameters:  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 32 Wait 5 seconds Clip the battery again Turn on the mobile Check that the parameters are still present.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 33 Note: The phone can not be switched off with ON/OFF key when W@P application is used. It has not to be considered as a bug.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 34 A W@P page may be displayed on the mobile phone screen of a competitor and not by the Philips transceiver. The help desk /ASC/NSC operator will have to explain that the W@P navigators are different. Sometimes, contents of particular pages can be decoded by a navigator and not by another (idem for Netscape and Internet Explorer).

  • Page 35: E-Mail Test Procedure

    Check this by sending an E-mail from the mobile phone and checking the destination mailbox from a computer. Or send an E-mail from a computer and check your mailbox from the mobile phone.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 36 The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 37: Mms Test Procedure

    Or send an MMS from a computer (e-mail address) or reference product (phone number) and check reception from the Customer mobile phone.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 38 The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 39: Java Test Procedure

    (see “Access settings” page 33 in User Guide for complete information on how to configure or modify a data profile). This profile and the parameters it features will then be used for connection.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 40 The mobile phone has to be considered as a defective one only if the memory test or the functional & radio tests are wrong  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 41: Infrared Test Procedure

    In the same time, with the reference product” from “Multimedia” Menu, send a picture or melody or …. After, invert the reception and emission product to test customer product in the two mode.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 42: Bedj Test Procedure

    8. Check if the recording you save appears under the name of your choice in Settings > Sounds > Ringer list as well as in Multimedia > Sound album.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 43: Camera Test Procedure

    After test, don’t forget to delete picture test. IMPORTANT: If you find a defective camera module by the test described above, you must exchange it by a new one.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 44: Assembly / Dismantlement Procedures

    During dismantlement and assembly operations, an antistatic bracelet must be used. Dismantlement 9.1.1 Removing the “Battery Cover” 9.1.2 Removing “Battery”  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 45 Removing “Microphone Label” Use a paper cut or nail to remove it Unscrews four screws Screws  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 46 Unclip “Front Housing Base” in each side 9.1.4 Removing “Keypad” Remove Keypad from “Front Housing Base”  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 47 9.1.5 Removing “Board” Disconnect “Flex Board to LCD Module Ass'y” from Board. Remove Board from “Rear Housing base”.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 48 Remove “Microphone” from “Rear Housing base” 9.1.7 Remove “Antenna” from “Board”. Remove “Antenna” by unclip both left and right side clip.Then unclip topside clip.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 49 Unsolder “Side Key” and “Camera Key” on Board. Camera Key Unsolder temp: 260+/-10°C; Position Pin Side Key  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 50 Remove “Receiver Label” Remove “Flip Screw Cover” Remove “Rear Housing Flip” Remove it by unclip two clips on each side.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 51 9.1.11 Remove “LCD Module” 1. Lift “LCD Module” 2. Disconnect “Flex Board to LCD Module Ass'y “ from “LCD Module”  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 52 9.1.12 Remove “Small Window” Push to soak off “Small windows” Then soak off completely “Small windows”  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 53 Remove “Flip” and “Flex Board to LCD Module Ass'y” Press with a screwdriver on the hinge. Remove first part of “Flip front housing” which is near “Hinge”. HINGE  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 54 Then remove all “Flip front housing” and “Flex Board to LCD Module Ass'y” 9.1.14 Remove “Hinge” Insert Screwdriver in the hole of “Rear housing base” and Push “Hinge”  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 55 Centre du Mans Date : 03/01/05 Then remove “Hinge”. THE PRODUCT IS NOW COMPLETELY DISMANTLED.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 56: Board Exchange Component

    (Pos: 1701) Battery Cnct (Pos: 7505) IRDA (Pos: 7605) Connector receptacle Or Bottom Connector (Pos: 1502)  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 57: Assembly

    Ass'y Do not break Flex Board to LCD Module Ass'y while assembly, do not touch LCD surface , can only touch the edge and protective film surface.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 58 “Microphone” positioning. Insert “Microphone” on “Rear Housing Base”. 9.3.3 “Hinge” and Rear Housing Base Inserting.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 59 LCD protective film 9.3.4 Inserting “Rear Housing Flip” Press topside by hand, then press around, make flip seal well.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 60 9.3.5 Place “Dome Keyboard” Take Board, press Dome Keyboard, make sure it is pasted well. DOME metal net ground  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 61 Solder “Side Key” and “Camera Key” on Board. Camera Key Solder temp: 260+/-10°C; Position Pin Side Key  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 62 Positioning “Antenna” by topside, assembly topside Clip on Board well, then assembly both left and right side Clip well. Place “Side Key” and “Camera Key” in position on “Antenna”  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 63 Then lay down topside slowly, and raise “Flex Board to LCD Module Ass'y” by hand lightly same time. Close “Flex Board to LCD Module Ass'y” connector on BOARD from right topside, press it tightly by fixture.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 64 Base. 9.3.10 Insert “Front Housing Base” + “ Keypad” Screwdriver Couple: 0.6+/- 0.2 kgfcm  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 65 Insert “Small Windows” Take a small window, assembly it on Front housing Flip. Press around well. Check Camera Sensor on the center of camera window.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...
  • Page 66 Be careful, there is “Screw cover Base” and “Screw cover Flip”. Do not invert them. Identification marks Identification Mark must be directed to the top (toward LCD Module)  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 67 9.3.15 Insert “RF Connector Cover” Place “RF Connector Cover” in RF hole. THE PRODUCT IS NOW COMPLETELY ASSEMBLED  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 68: Cosmetic Define

    Centre du Mans Date : 03/01/05 Cosmetic Define F/H = Front Housing R/H = Read Housing  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 69: Exploded View

    Page : 69 of 74 Communications Langue : EN Centre du Mans Date : 03/01/05 Exploded view  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.
  • Page 70 Ass’y Front housing Base Ass’y Keyboard Camera key LCD Module Ass’y Front housing Flip Microphone Ass’y Small window  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 71: 10.0 Solutions In Case Of Problems During The Tests

    Otherwise dismantle the product change the Module LCD. If with a new Module LCD the problem remains, swap the board.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written...

  • Page 72: All Rights Reserved. Reproduction In Whole

    - If Test Camera is not. Dismantle the product, check the LCD module which contains Camera and if it is necessary, change LCD Module. If the Camera problem cannot be solved, swap the board.  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

  • Page 73: Recommended Part List Ct6558 Philips 655

    Centre du Mans Date : 03/01/05 11.0 RECOMMENDED PART LIST CT6558 PHILIPS 655 See File " PHILIPS 655 Lvl2 Components List.pdf " under the Internet Web Site http://philipscscc.soft2you.net/ in " Technical Support \ Component List \ Wireless \ PHILIPS 65X " section ...
  • Page 74 Page : 74 of 74 Centre du Mans Langue : EN Date : 17/05/04 ANNEX 1  PHILIPS ELECTRONICS N.V. 1999 VY-V-640-P655 All rights reserved. Reproduction in whole or in part is prohibited without the written consent of the copyright owner.

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