Epson XP-243 Series' XP-245 Series User Manual
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Epson XP-243 Series' XP-245 Series User Manual

Wireless color photo printers with scanner and copier
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User's Guide
NPD5447-00 EN

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Summary of Contents for Epson XP-243 Series' XP-245 Series

  • Page 1 User's Guide NPD5447-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...

  • Page 4: Table Of Contents

    Control Panel......14 Using Epson iPrint..... . . 53 Canceling Printing.
  • Page 5 Checking the Ink Levels - Mac OS X..65 Epson Easy Photo Print..... 94 Ink Cartridge Codes.
  • Page 6 Appears in the Copied Image....115 Contacting Epson Support....131 The Printout Problem Could Not be Cleared. . . 116 Other Printing Problems.

  • Page 7: About This Manual

    About This Manual About This Manual Introduction of Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 8: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Advisories And Warnings For Setting Up/Using The Printer

    User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...

  • Page 11: Advisories And Warnings For Using The Printer With A Wireless Connection

    User's Guide Important Instructions Advisories and Warnings for Using the Printer with a Wireless Connection ❏ Radio waves from this printer may negatively affect the operation of medical electronic equipment, causing them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 13 User's Guide Printer Basics Ink cartridge holder Install the ink cartridges. Ink is ejected from the print head nozzles underneath. Document cover Blocks external light while scanning. Scanner glass Place the originals. Scanner unit Scans placed originals. Open when replacing ink cartridges or removing jammed paper inside the printer.

  • Page 14: Control Panel

    User's Guide Printer Basics Control Panel The left and right lights indicate the network status. ❏ Green light - left: Turns on while the printer is connected to a wireless (Wi-Fi) network, or flashes while communicating. ❏ Orange light - right: Flashes when a problem with the printer's wireless (Wi-Fi) network connection occurs.

  • Page 15: Network Settings

    User's Guide Printer Basics Press buttons simultaneously to run software on a USB-connected computer and scan as a PDF file. Press the and the buttons simultaneously to copy in draft mode. For users in Western Europe, the draft mode is not available. Hold down the buttons simultaneously for three seconds to start PIN Code Setup (WPS).

  • Page 16: Network Settings

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 17 User's Guide Network Settings ❏ Windows Select the connection type and then click Next. ❏ Mac OS X Select the connection type.

  • Page 18: Connecting To A Smart Device

    You can use the printer from a smart device when you connect the printer to the same Wi-Fi network (SSID) as the smart device. To use the printer from a smart device, set up from the following website. Access to the website from the smart device that you want to connect to the printer. http://epson.sn > Setup Note: If you want to connect a computer and a smart device to the printer at the same time, we recommend connecting the computer first.

  • Page 19: Making Wi-Fi Settings By Pin Code Setup (Wps)

    User's Guide Network Settings 2. Press button on the printer's control panel until the green light on the left and the orange light on the right alternately blink (approximately 3 seconds). The connection setting will start. Green light on the left and orange light on the right will simultaneously turn on when the connection is established.

  • Page 20: Checking The Network Connection Status

    User's Guide Network Settings 3. While holding down the button, press the button until green light on the left and orange light on the right flash simultaneously (approximately 3 seconds). 4. Use your computer to enter the PIN code (an eight digit number) printed on [WPS-PIN Code] column of the network status sheet into the access point within two minutes.

  • Page 21: Printing A Network Connection Report

    User's Guide Network Settings Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Press the button. The network connection report is printed. Related Information “Messages and Solutions on the Network Connection Report”...
  • Page 22 ❏ If the Wi-Fi connection is suddenly disconnected, check the following. If any of these are applicable, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 23 ❏ You can access the Internet and other computers or network devices on the same network from the devices you want to connect to the printer. If it still does not work after checking the above, reset the network settings using the installer. You can run it from the following website. http://epson.sn > Setup E-10 Check the following.

  • Page 24: Printing A Network Status Sheet

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 25: Replacing Or Adding New Access Points

    ❏ Setting up from the website Access the following website, and then enter the product name. http://epson.sn Go to Setup, and then click Download in the download and connect part. Click or double-click the downloaded file to run the installer. Follow the on-screen instructions.
  • Page 26 User's Guide Network Settings ❏ Windows Select Change or re-set the connection method on the Select Software Installation screen, and then click Next. ❏ Mac OS X Select how you want to connect the printer to your computer.

  • Page 27: Restoring The Network Settings From The Control Panel

    User's Guide Network Settings Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Turn the printer off. 2. While holding down the button, press the button until the green light on the left and the orange light on the right flash alternately.

  • Page 28: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 29: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 15 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 30: List Of Paper Types

    These paper types are compatible with Exif Print and PRINT Image Matching when printed by the printer driver. For more information, see the documentation that came with the Exif Print or PRINT Image Matching compatible digital camera. For smart devices, these media types can be selected when printing using Epson iPrint. Loading Paper in the Rear Paper Feed...
  • Page 31 User's Guide Loading Paper 2. Slide the edge guide to the left. 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 32 User's Guide Loading Paper ❏ Pre-punched paper Note: ❏ Load a single sheet of paper without binding holes at the top or the bottom. ❏ Adjust the print position of your file to avoid printing over the holes. 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5.
  • Page 33 User's Guide Loading Paper “Available Paper and Capacities” on page 29 &...

  • Page 34: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 35: Placing Multiple Photos For Scanning

    User's Guide Placing Originals on the Scanner Glass Placing Multiple Photos for Scanning You can scan multiple photos at once in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window.

  • Page 36: Printing

    User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1.

  • Page 37: Printing Basics - Mac Os X

    User's Guide Printing ❏ Orientation: Select the orientation you set in the application. ❏ Paper Type: Select the type of paper you loaded. ❏ Quality: Select the print quality. Selecting High provides higher quality printing, but the printing speed may be slower. ❏...
  • Page 38 User's Guide Printing 3. Select Print from the File menu or another command to access the print dialog. If necessary, click Show Details or to expand the print window. 4. Make the following settings. ❏ Printer: Select your printer. ❏ Presets: Select when you want to use the registered settings. ❏...
  • Page 39 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 40: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 41: Printing Several Pages On One Sheet

    User's Guide Printing Related Information “Available Paper and Capacities” on page 29 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 36 & Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows Note: This feature is not available for borderless printing.

  • Page 42: Printing To Fit The Paper Size

    User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6.

  • Page 43: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Fit to Page is selected automatically. Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6.

  • Page 44: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
  • Page 45 User's Guide Printing 2. Open the file you want to print. 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide.
  • Page 46 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 47 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 48 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 49 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 50: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 87 &...

  • Page 51: Printing A Reduced Or Enlarged Document

    User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 52: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: ❏...

  • Page 53: Printing From Smart Devices

    Using Epson iPrint Epson iPrint is an application that allows you to print photos, documents, and web pages from a smart device such as a smartphone or tablet. You can use local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing from a remote location over the Internet.

  • Page 54: Canceling Printing

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Canceling Printing Note: ❏...

  • Page 55: Canceling Printing - Printer Button

    User's Guide Printing Canceling Printing - Printer Button Press the button to cancel the print job in progress. Canceling Printing - Windows 1. Access the printer driver window. 2. Select the Maintenance tab. 3. Click Print Queue. 4. Right-click on the job you want to cancel and then select Cancel. Related Information “Windows Printer Driver”...

  • Page 56: Copying

    User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

  • Page 57: Scanning

    Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ The color, size, and border of the scanned image will not be exactly the same as the original.
  • Page 58 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass.
  • Page 59 “Placing Originals on the Scanner Glass” on page 34 & Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures.
  • Page 60 By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals. 2. Start Epson Scan 2. 3. Select Photo Mode from the Mode list.
  • Page 61 User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
  • Page 62 User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...

  • Page 63: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 64 User's Guide Scanning The following screens are subject to change without notice. Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 65: Replacing Ink Cartridges

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 66: Ink Cartridge Handling Precautions

    ❏ Not all cartridges are available in all regions. ❏ Ink cartridge codes may vary by location. For the correct codes in your area, contact Epson support. ❏ For users in Europe, visit the following website for information on Epson's ink cartridge yields.
  • Page 67 User's Guide Replacing Ink Cartridges ❏ Do not open the ink cartridge package until you are ready to install it in the printer. The cartridge is vacuum packed to maintain its reliability. If you leave a cartridge unpacked for a long time before using it, normal printing may not be possible.
  • Page 68 User's Guide Replacing Ink Cartridges ❏ Do not replace ink cartridges with the power off. Do not move the print head by hand; otherwise, you may damage the printer. ❏ After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging.

  • Page 69: Replacing Ink Cartridges (When Ink Light Is On Or Flashing)

    User's Guide Replacing Ink Cartridges Replacing Ink Cartridges (When Ink Light is On or Flashing) Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. Note: ❏ You can continue printing while the (ink) light is flashing.
  • Page 70 User's Guide Replacing Ink Cartridges Hold the button down until the ink cartridge holder moves to the icon. You cannot replace cartridges in this position. Go to the next step. Note: To cancel ink cartridge replacement, keep the ink cartridges installed and turn off the printer. 3.
  • Page 71 User's Guide Replacing Ink Cartridges 5. Remove only the yellow tape. Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 6. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly.

  • Page 72: Replacing Ink Cartridges (When Ink Light Is Off)

    User's Guide Replacing Ink Cartridges 7. Insert the new ink cartridge, and then press it down firmly. 8. Close the scanner unit. 9. Press the button. Ink charging starts. Important: After installing the ink cartridge, the power light continues to flash while the printer is charging ink. Do not turn off the printer during ink charging.
  • Page 73 User's Guide Replacing Ink Cartridges Caution: Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured. 1. Open the scanner unit with the document cover closed. 2. Hold down the button until the ink cartridge holder starts moving.
  • Page 74 User's Guide Replacing Ink Cartridges 3. When replacing the black ink cartridge, gently shake the new black ink cartridge four or five times and then remove it from its package. When replacing other color cartridges, remove the new color cartridges from their package without shaking.
  • Page 75 User's Guide Replacing Ink Cartridges Important: Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing. 5. Squeeze the tab on the ink cartridge and pull it straight up. If you cannot remove the ink cartridge, pull it firmly 6.

  • Page 76: Temporarily Printing With Black Ink

    ❏ Type of paper: plain papers, Envelope ❏ Color: Grayscale ❏ Borderless: Not selected ❏ EPSON Status Monitor 3: Enabled (for Windows only) Because this feature is only available for approximately five days, replace the expended ink cartridge as soon as possible.

  • Page 77: Temporarily Printing With Black Ink - Windows

    Replacing Ink Cartridges Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ The available period varies depending on the usage conditions.

  • Page 78: Temporarily Printing With Black Ink - Mac Os X

    User's Guide Replacing Ink Cartridges 2. Access the printer driver window. 3. Clear Borderless on the Main tab. 4. Select plain papers or Envelope as the Paper Type setting on the Main tab. 5. Select Grayscale. 6. Set the other items on the Main and More Options tabs as necessary, and then click OK. 7.

  • Page 79: Conserving Black Ink When The Black Ink Is Low (For Windows Only)

    ❏ EPSON Status Monitor 3: Enabled Note: ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. ❏ Composite black looks slightly different from pure black. In addition, the print speed is reduced.

  • Page 80: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 81: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 5. Hold the button down for three seconds until the power light starts flashing. Print head cleaning starts. 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 82: Aligning The Print Head - Windows

    User's Guide Maintaining the Printer Aligning the Print Head - Windows 1. Load A4-size plain paper in the printer. 2. Access the printer driver window. 3. Click Print Head Alignment on the Maintenance tab. 4. Follow the on-screen instructions. Related Information “Loading Paper in the Rear Paper Feed”...

  • Page 83: Cleaning The Scanner Glass

    Note: If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the printer following the instructions that came with the sheet.

  • Page 84: Saving Power - Windows

    User's Guide Maintaining the Printer Saving Power - Windows 1. Access the printer driver window. 2. Click Printer and Option Information on the Maintenance tab. 3. Select the time period before the printer enters sleep mode as the Sleep Timer setting, and click Send. To make the printer turn off automatically, select the time period as the Power Off Timer setting, and click Send.

  • Page 85: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 86: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Printing Using Epson iPrint” on page 53 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 87: Windows Printer Driver

    User's Guide Network Service and Software Information 2. Click Options & Supplies> Show Printer Webpage. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 88: Guide To Windows Printer Driver

    User's Guide Network Service and Software Information Starting the utility Access the printer driver window. Click the Maintenance tab. Guide to Windows Printer Driver Help is available in the printer driver for Windows. To view explanations of the setting items, right-click on each item, and then click Help.
  • Page 89 User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 90: Making Operation Settings For The Windows Printer Driver

    Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 91: Guide To Mac Os X Printer Driver

    You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.

  • Page 92: Making Operation Settings For The Mac Os X Printer Driver

    Network Service and Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 93: Epson Scan 2 (Scanner Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS X Note: Epson Scan 2 does not support the Mac OS X fast user switching feature.

  • Page 94: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 95: Easy Photo Scan

    “Installing Applications” on page 97 & EPSON Software Updater EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Starting on Windows ❏...

  • Page 96: Uninstalling Applications

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...

  • Page 97: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 98: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 99: Solving Problems

    The ink pads* need to be replaced. light and light flash alternately. Contact Epson or an authorised Epson service An ink pad is nearing or at the end of its provider to replace the ink pad*. It is not a user- service life.

  • Page 100: Checking The Printer Status - Windows

    The printer will advise you when the pad requires replacing and this can only be performed by an authorised Epson Service provider. The Epson warranty does not cover the cost of this replacement.

  • Page 101: Checking Printer Status - Mac Os X

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 102: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from the Output Tray Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 103 User's Guide Solving Problems 1. Open the scanner unit with the document cover closed. 2. Remove the jammed paper. Important: Do not touch the white flat cable or translucent part inside the printer. Doing so may cause a malfunction.

  • Page 104: Paper Does Not Feed Correctly

    User's Guide Solving Problems 3. Close the scanner unit. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏...

  • Page 105: Several Sheets Of Paper Are Fed At A Time

    ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer. Related Information “Available Paper and Capacities”...

  • Page 106: When You Cannot Make Network Settings

    User's Guide Solving Problems ❏ In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following. ❏ Check if there are any paused print jobs. Cancel printing if necessary. ❏ Make sure the printer is not offline or pending. If the printer is offline or pending, clear the offline or pending setting from the Printer menu.
  • Page 107 User's Guide Solving Problems ❏ When you are using multiple access points at the same time, you may not be able to use the printer from the computer or smart device depending on the settings of the access points. Connect the computer or smart device to the same access point as the printer.

  • Page 108: Checking The Ssid Connected To The Printer

    User's Guide Solving Problems ❏ Most access points have a privacy separator feature that blocks the communication from unauthorized devices. If you cannot connect to the network even if the devices and access point are connected to the same SSID, disable the privacy separator on the access point.

  • Page 109: Suddenly The Printer Cannot Print Over A Network Connection

    User's Guide Solving Problems Mac OS X Click the Wi-Fi icon at the top of the computer screen. A list of SSIDs is displayed and the connected SSID is indicated with a check mark. Suddenly the Printer Cannot Print over a Network Connection ❏...

  • Page 110: Suddenly The Printer Cannot Print Using A Usb Connection

    User's Guide Solving Problems “Cannot Connect from Devices Even Though Network Settings are No Problem” on page 106 & Suddenly the Printer Cannot Print Using a USB Connection ❏ Disconnect the USB cable from the computer. Right-click on the printer icon displayed on the computer, and then select Remove Device.

  • Page 111: Colored Banding Appears At Intervals Of Approximately 2.5 Cm

    User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head. ❏ When printing on plain paper, print using a higher quality setting. Related Information “List of Paper Types”...

  • Page 112: Print Quality Is Poor

    Epson paper. ❏ Try to use genuine Epson ink cartridges. This product is designed to adjust colors based on the use of genuine Epson ink cartridges. The use of non-genuine ink cartridges may cause print quality to decline.

  • Page 113: Printed Photos Are Sticky

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 114: Cannot Print Without Margins

    User's Guide Solving Problems Cannot Print Without Margins Make borderless setting in the print settings. If you select a paper type that does not support borderless printing, you cannot select Borderless. Select a paper type that supports borderless printing. Related Information “Printing Basics - Windows”...

  • Page 115: The Printed Image Is Inverted

    User's Guide Solving Problems Related Information “Canceling Printing” on page 54 & The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏...

  • Page 116: The Printout Problem Could Not Be Cleared

    User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information “Uninstalling Applications” on page 96 &...

  • Page 117: Cannot Start Scanning When Using The Control Panel

    User's Guide Solving Problems ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2. ❏ If you are using any TWAIN-compliant applications, select the printer (scanner) you are using.

  • Page 118: Scanned Image Problems

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 119: Moiré Patterns (Web-Like Shadows) Appear

    ❏ Select Document Mode as the Mode in Epson Scan 2. Scan using the settings for documents in Document Mode. ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 120: Text Is Not Recognized Correctly When Saving As A Searchable Pdf

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 121: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 122: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems ❏ Mac OS X Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

  • Page 123: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 124: Scanner Specifications

    User's Guide Appendix 3.0 mm (0.12 in.) 5.0 mm (0.20 in.) 18.0 mm (0.71 in.) 40.0 mm (1.57 in.) Scanner Specifications Scanner Type Flatbed Photoelectric Device Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color...
  • Page 125 IPP Printing IPv4,IPv6 (Windows,Mac OS X) UPnP Printing IPv4 Information Appliance PictBridge Printing (Wi-Fi) IPv4 Digital Camera ✓ Epson Connect (Email IPv4 Print) ✓ Network Scanning Epson Scan 2 IPv4,IPv6 Event Manager IPv4 Epson Connect (Scan to IPv4 Cloud) ADF (AutoReversing)

  • Page 126: Wi-Fi Specifications

    User's Guide Appendix Functions Supported Remarks Send a fax IPv4 Receive a fax IPv4 Wi-Fi Specifications Standards IEEE802.11b/g/n Frequency Range 2.4 GHz Maximum Radio-Frequency Power 17 dBm (EIRP) Transmitted Coordination Modes Infrastructure Wireless Securities WEP (64/128bit), WPA2-PSK (AES) Complies with either IEEE 802.11b/g/n or IEEE 802.11b/g depending on location of purchase. *2Complies with WPA2 standards with support for WPA/WPA2 Personal.

  • Page 127: Environmental Specifications

    Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications. Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 128: Regulatory Information

    Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the products.

  • Page 129: Transporting The Printer

    User's Guide Appendix ❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.), monthly passes, concession tickets, etc. ❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc. Note: Copying these items may also be prohibited by law. Responsible use of copyrighted materials: Printers can be misused by improperly copying copyrighted materials.
  • Page 130 User's Guide Appendix 7. Close the scanner unit. 8. Prepare to pack the printer as shown below. 9. Pack the printer in its box, using the protective materials. When you use the printer again, make sure you remove the tape securing the ink cartridge holder. If print quality has declined the next time you print, clean and align the print head.

  • Page 131: Where To Get Help

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.

  • Page 132: Help For Users In Australia

    Epson Helpdesk Phone: 1300-361-054 Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

  • Page 133: Help For Users In Hong Kong

    To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information: ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏...

This manual is also suitable for:

Xp-247 seriesXp-243 seriesXp-245 seriesL386 seriesL3050 series

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