Customer Care - Siemens IMS700 User Manual

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62

Customer Care

Customer Care
We offer fast, individual advice! You
have several options:
Our online support on the Internet:
www.siemens.com/
mobilephonescustomercare
We can be reached any time, any
place. You are given 24 hour support
on all aspects of our products. Here
you will find an interactive fault-finding
system, a compilation of the most fre-
quently asked questions and ans-
wers, plus user guides and current
software updates to download.
When calling customer service, ple-
ase have ready your receipt and the
phone identity number (IMEI, to dis-
*
play press
#06#), the software versi-
on (to display, press
§More§) and if available, your Siemens
Service customer number.
You can also get personal advice about
our range of products on our Premium
Hotline:
Austria .................................0900 - 30 08 08
(1,35 Euro/Minute)
France ...................................08 99 70 01 85
(1,35 EuroTTC/Appel puis 0,34
EuroTTC/Minute)
Germany ..............................0190 - 74 58 26
(1,24 Euro/Minute)
Italy............................................899 842 423
(1 euro/minuto da telefono fisso e 1,42 eu-
ro/munito da cellulare)
Spain .........................................807 517 203
(0,91 euro/minuto)
Sweden ................................0900 204 18 00
(Kostnad 10 kronor/minut, gäller för fast
telefoni)
United Kingdom ................... 0906 9597500
(0.75 £ per minute)
*
#06#, then
Qualified Siemens employees are wai-
ting to offer you expert information
about our products and installation.
In some countries repair and replace
services are impossible where the pro-
ducts are not sold through our authori-
sed dealers.
If repair work is necessary, please con-
tact one of our service centres:
Abu Dhabi ................................0 26 42 38 00
Argentina ............................0 80 08 88 25 93
Australia.................................13 00 66 53 66
Austria....................................05 17 07 50 04
Bahrain ............................................40 42 34
Bangladesh..............................0 17 52 74 47
Belgium....................................0 78 15 22 21
Bolivia ......................................0 21 21 41 14
Bosnia Herzegovina.................0 33 27 66 49
Brazil...................................0 80 07 07 12 48
Brunei .........................................02 43 08 01
Bulgaria.......................................02 73 94 88
Cambodia ...................................12 80 05 00
Canada ...............................1 88 87 77 02 11
Chile.........................................8 00 53 06 62
China .....................................021 2301 7188
Colombia...........................01 80 07 00 66 24
Croatia .....................................0 16 10 53 81
Czech Republic........................2 33 03 27 27
Denmark .....................................35 25 86 00
Dubai .......................................0 43 96 64 33
Ecuador .................................18 00 10 10 00
Egypt........................................0 23 33 41 11
Estonia..........................................6 30 47 97
Finland ...................................09 22 94 37 00
France....................................01 56 38 42 00
Germany *...........................0 18 05 33 32 26
Greece ...................................80 11 11 11 16
Hong Kong..................................28 61 11 18
Hungary .................................06 14 71 24 44
Iceland ..........................................5 11 30 00
* 0,12 Euro/min.

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