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FAQs
1.
Which phones does ColorBand support?
A: Phones with Android version 4.3 or later or iPhone iOS 7.0 or later, at least 1 GB of memory and Bluetooth
4.0 or later.
2.
How large a wrist can the ColorBand be put on?
A: The ColorBand can be put on wrists with a diameter between 35–65 mm.
3.
Which functions can I use on the ColorBand when it is not connected to a phone?
A: When using the ColorBand on its own, you can use it to count steps or record sleep data. If you previously
set up and synced the exercise reminder and alarm function, these two settings are still active when using the
ColorBand on its own.
4.
Why can't I find the ColorBand when connecting to it?
A: Check whether the ColorBand is charging. Your phone cannot detect the ColorBand if it is charging.
5.
Why does the ColorBand automatically disconnect from a phone when the ColorBand is charging?
A: The ColorBand cannot be used when it is charging.
6.
I lost my phone. Does that mean I cannot use the ColorBand?
A: No. You can connect the ColorBand to another phone.
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