Warranty - HP 12C Platinum Owner's Handbook Manual

198 Appendix F: Battery, Warranty, and Service Information
Tests of the calculator's electronics are also performed if the = key
Note:
or the z key is held down when ; is released.
included in the calculator to be used in verifying that it. is operating
properly during manufacturing and service.
If you had suspected that the calculator was not working properly but the proper
display was obtained in step 2, it is likely that you made an error in operating the
calculator. We suggest you reread the section in this handbook applicable to your
calculation – including, if appropriate, appendix A. If you still experience diffi-
culty, write or telephone Hewlett-Packard at an address or phone number listed
under Service (page 200).

Warranty

HP 12C Platinum Financial Calculator; Warranty period: 12 months
1. HP warrants to you, the end-user customer, that HP hardware, accessories
and supplies will be free from defects in materials and workmanship after
the date of purchase, for the period specified above. If HP receives notice
of such defects during the warranty period, HP will, at its option, either
repair or replace products which prove to be defective. Replacement
products may be either new or like-new.
2. HP warrants to you that HP software will not fail to execute its
programming instructions after the date of purchase, for the period
specified above, due to defects in material and workmanship when
properly installed and used. If HP receives notice of such defects during
the warranty period, HP will replace software media which does not
execute its programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be
uninterrupted or error free. If HP is unable, within a reasonable time, to
repair or replace any product to a condition as warranted, you will be
3.
The ;/= combination initiates a test that is similar to that described above, but continues
indefinitely. The test can be terminated by pressing any key, which will halt the test within 25
seconds. The ;/z combination initiates a test of the keyboard and the display. When the
; key is released, certain segments in the display will be lit. To run the test, the keys are
pressed in order from left to right along each row, from the top row to the bottom row. As
each key is pressed, different segments in the display are lit. If the calculator is operating
properly and all the keys are pressed in the proper order, the calculator will display 12 after
the last key is pressed. (The
with the fourth-row keys.) If the calculator is not working properly, or if a key is pressed out
of order, the calculator will display Error 9. Note that if this error display results from an
incorrect key being pressed, this does not indicate that your calculator requires service. This
test can be terminated by pressing any key out of order (which will, of course, result in the
Error 9 display). Both the Error 9 display and the 12 display can be cleared by pressing any
key.
\
key should be pressed both with the third-row keys and
3
These tests are