Online Technical Support - Honeywell CN75 User Manual

Problem
You rotate the computer and the
screen does not respond properly.
You cannot type a character on the
keypad, or you can only type uppercase
or lowercase letters.

Online Technical Support

Additional troubleshooting resources are available on the Honeywell website.
1. Go to www.honeywellaidc.com.
2. Select Working With Us and then Technical Support.
3. From the Contact Technical Support page, you can access our:
Note: Some Technical support portals require you to create an account to view content or
download files.
If you decide to contact our Technical Support team, have this information ready:
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Note: Most of this information is available in Enterprise Settings or the Dashboard app.
75 Series Mobile Computer User Guide
• Technical Knowledge Database
• Technical Support Portals
• Technical Support Downloads Portal
• Honeywell Product and Support Teams Information
Computer configuration number (CN) and serial number (SN), printed on a label
inside the battery compartment or shown on the Dashboard app under
Information.
Operating system version
Power management settings
Wireless security settings
If applicable:
• SmartSystems Platform Bundle (SSPB) version.
• Enterprise Terminal Emulation (ETE) version and protocol.
• Programming language of your custom application and tools used to create
it.
Possible Solution
Run the Sensor Calibration application to calibrate the
accelerometer.
The orange modifier or green modifier key may be locked.
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