Samsung SM-N950F User Manual
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SM-N950F
SM-N950F/DS
User Manual
English (LTN). 09/2017. Rev.1.0
www.samsung.com

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Table of Contents
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Summary of Contents for Samsung SM-N950F

  • Page 1 SM-N950F SM-N950F/DS User Manual English (LTN). 09/2017. Rev.1.0 www.samsung.com...
  • Page 2: Table Of Contents

    157 Always On Display Device layout and functions 159 Edge screen Battery 165 Multi window SIM or USIM card (nano-SIM card) 170 Samsung Pay Memory card (microSD card) 173 Samsung Gear Turning the device on and off 174 Samsung Members Initial setup...
  • Page 3 235 Wallpapers and themes 235 Advanced features 237 Device maintenance 240 Apps 240 Lock screen and security 242 Face recognition 244 Fingerprint recognition 248 Iris recognition 252 Smart Lock 253 Samsung Pass 256 Secure Folder 260 Cloud and accounts 261 Backup and restore...
  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 5: Maintaining Water And Dust Resistance

    These actions are violations of your Samsung license agreement and will void your warranty. • D epending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat.
  • Page 8 • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center. Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down.
  • Page 9 Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • D o not store your device in very cold or very hot temperatures. •...
  • Page 10: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 11: Device Layout

    Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera Iris recognition camera LED indicator Volume key Power key Bixby key Edge screen Edge screen Touchscreen S Pen Multipurpose jack (USB Type-C)
  • Page 12 – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • U sing a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
  • Page 13: Hard Keys

    Basics Hard keys Volume key Power key Bixby key Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • P ress to open Bixby Home. Refer to Bixby for more information.
  • Page 14 Basics S Pen S Pen button S Pen nib Tweezers Name Functions • U se the S Pen to write, draw, or perform touch actions on the screen. S Pen nib • H over the S Pen over items on the screen to access additional S Pen features, such as the Air view feature.
  • Page 15: Replacing The S Pen Nib

    Basics Detaching the S Pen Press the end of the S Pen to disengage it. Then, pull the S Pen from the slot. To store the S Pen, reinsert it into the slot and push it until it clicks into place. Replacing the S Pen nib If the nib is dull, replace it with a new one.
  • Page 16 • I f water enters the S Pen slot, gently shake the device to remove the water from the slot before using it. • F or more information about the S Pen, visit the Samsung website. • I f the S Pen is not working properly, take it to a Samsung Service Center.
  • Page 17: Battery

    Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 18 Basics Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack.
  • Page 19: Reducing The Battery Consumption

    Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
  • Page 20 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Center.
  • Page 21 About Fast charging • F ast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • T o use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.0.
  • Page 22: Wireless Charging

    Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
  • Page 23: Sim Or Usim Card (Nano-Sim Card)

    SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 24 Basics ► Single SIM models:...
  • Page 25 Basics ► Dual SIM models:...
  • Page 26 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. ►...
  • Page 27 Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • U se only a nano-SIM card. • Y ou cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
  • Page 28 Basics Removing the SIM or USIM card Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device.
  • Page 29: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 30 Basics Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
  • Page 31: Removing The Memory Card

    Basics Place a memory card on the tray 2 with the gold-colored contacts facing downwards. Tray 1 Tray 2 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray.
  • Page 32: Formatting The Memory Card

    Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
  • Page 33: Turning The Device On And Off

    Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on- screen instructions to set up your device.
  • Page 34: Initial Setup

    Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
  • Page 35 Basics Select your preferred device language and select START. Select a language. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. Follow the on-screen instructions to proceed the initial setup.
  • Page 36 Basics Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to...
  • Page 37: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 38: Transferring Data From Your Previous Device

    Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. Launch the Settings app and tap Cloud and accounts → Accounts.
  • Page 39: Device

    Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
  • Page 40: Device

    Basics When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognize the previous device and a list of data you can transfer will appear.
  • Page 41: Device

    Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. Connect your previous device to the computer using the device’s USB cable.
  • Page 42 Memo app, you can view the memos in the Samsung Notes app. Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 43: Understanding The Screen

    Basics Restoring data On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud → Restore. and select the previous device from the devices list. Tick the data types you want to restore and tap RESTORE NOW.
  • Page 44 Basics Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position.
  • Page 45 Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 46 Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.
  • Page 47 Basics Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen. On the Always On Display, you can also turn on the screen by double-tapping the Home button.
  • Page 48 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 49 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 50: Creating Folders

    Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen.
  • Page 51 Basics • D eleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options.
  • Page 52: Indicator Icons

    Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 53 Basics Icon Meaning Alarm activated Mute mode activated Vibration mode activated Airplane mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 54: Changing The Screen Lock Method

    Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, fingerprint, or iris for the screen lock method, you can protect your personal information by preventing others from accessing your device.
  • Page 55: Screen Capture

    Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery.
  • Page 56: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
  • Page 57 Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 58: Entering Text

    Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase.
  • Page 59 Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the icon depending on the last function that was used. • : Enter text by voice. • : Switch to handwriting mode. Switch to the standard keyboard.
  • Page 60: Copying And Pasting

    Basics Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text.
  • Page 61: Apps And Features

    Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider.
  • Page 62: Managing Apps

    Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • S leep: Put apps in sleep mode to save the battery by preventing them from running in the background.
  • Page 63: Pen Features

    Apps and features S Pen features Air command Air command is a menu that provides S Pen features and quick access to frequently used apps. To open the Air command panel, detach the S Pen from the slot or hover the S Pen over the screen and press the S Pen button.
  • Page 64 Activate various S Pen features from the Air command panel. The shortcuts that do not appear on the panel by default can be added by using the Add shortcuts feature. • C reate note: Create notes easily in a pop-up window without launching the Samsung Notes app. Refer to Create note for more information.
  • Page 65 Apps and features Create note Create notes easily in a pop-up window without launching the Samsung Notes app. Open the Air command panel and tap Create note. Alternatively, double-tap the screen while pressing and holding the S Pen button. The note screen will appear as a pop-up window.
  • Page 66: Smart Select

    Apps and features Smart select Use the S Pen to select an area and perform actions, such as sharing or saving. You can also select an area from a video and capture it as a GIF animation. When there is content you want to capture, such as a part of an image, open the Air command panel and tap Smart select.
  • Page 67 Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. When there is content you want to capture during video playback, open the Air command panel and tap Smart select. On the toolbar, tap Animation.
  • Page 68: Screen Write

    Apps and features Screen write Capture screenshots to write or draw on them or crop an area from the captured image. It is not possible to capture a screenshot while using some apps. When there is content you want to capture, open the Air command panel and tap Screen write.
  • Page 69 When you want to send an animated message while composing a message, open the Air command panel and tap Live message. Alternatively, tap on the Samsung keyboard. The live message window will appear. Customize pen settings and background image.
  • Page 70 Apps and features Write or draw on the live message window. Change the Progress bar background color or image. Customize pen settings. Preview. Open your live Start over. messages list. Undo When you are finished, tap DONE and send the message. The live message will be saved in Gallery as an animated GIF file and it will be attached to the current message.
  • Page 71 Apps and features Translate Hover the S Pen over the text you want to translate. The units included in the text will also be converted. • T o use this feature, your device must be connected to a Wi-Fi or mobile network. •...
  • Page 72 Apps and features Bixby Vision When you hover the S Pen over the content, the content is recognized and available search icons will appear. Use the features to search for similar images, locations, or wine information, detect and translate text, and more. Refer to Bixby Vision for more information.
  • Page 73 Apps and features Magnify Hover the S Pen over an area of the screen to enlarge it. Open the Air command panel, tap Magnify, and hover the S Pen over the area you want to enlarge. Change the magnification ratio. Close the magnifier.
  • Page 74 Apps and features Glance Reduce an app to a thumbnail and hover the S Pen over the thumbnail to open the app in full screen view. For example, launch a map app, open the Air command panel, and then tap Glance. The app will be reduced to a thumbnail at the bottom of the screen.
  • Page 75 Apps and features Coloring You can color images provided by PENUP. Using the advanced S Pen and various colors, add your own colors to images. Open the Air command panel, tap Coloring, select an image, and then start coloring the image.
  • Page 76: Air View

    Apps and features Air view Hover the S Pen over an item on the screen to preview content or view information in a pop- up window. In some apps, Action buttons will be displayed on the preview window. Action buttons If this feature is not activated, launch the Settings app, tap Advanced features →...
  • Page 77 To pin the memo on the Always On Display, tap pinned memo will not be saved yet. To save the memo, tap SAVE IN NOTES or reinsert the S Pen into the slot. The memo will be saved to Samsung Notes → COLLECTIONS → Screen off memo.
  • Page 78 When you pin a screen off memo, you can view the memo on the Always On Display. To edit the pinned memo, double-tap the memo. If you pin the edited memo on the Always On Display again, the original memo will be saved to Samsung Notes → COLLECTIONS → Screen off memo.
  • Page 79: Bixby

    • R eminder: You can create reminders to schedule to-do items or to view content later. • T o use the Bixby feature, your device must be connected to a Wi-Fi or mobile network. • T o use the Bixby feature, you must register and sign in to your Samsung account.
  • Page 80 Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request.
  • Page 81 Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. Press the Bixby key.
  • Page 82 Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analyzing your usage patterns and your routine. Opening Bixby Home Press the Bixby key. Alternatively, swipe to the right on the Home screen. The Bixby Home screen will appear.
  • Page 83 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favorite music on the Bixby Home screen.
  • Page 84 Apps and features Viewing Bixby cards The cards that are most useful to you will be shown on the top based on the time and location. You can view more cards by setting more apps to show as Bixby cards. On the Bixby Home screen, swipe upwards or downwards to view Bixby cards.
  • Page 85 • T o use Bixby Voice, your device must be connected to a Wi-Fi or mobile network. • T o use Bixby Voice, you must register and sign in to your Samsung account. Launching Bixby Voice Launching Bixby Voice with the Bixby key When you press and hold the Bixby key, Bixby Voice will launch and start listening.
  • Page 86 Apps and features When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following features. Share the current screen. View your history of conversations. Bixby Voice settings My Bixby Adjust the volume of voice feedback.
  • Page 87 Apps and features Using Bixby Voice When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested. For example, if you say “Send okay to Jenny”, then your message and the contact saved as Jenny will be automatically entered in the Messages app.
  • Page 88 Apps and features Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is answering your request. Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request when the icon changes to the listening status icon.
  • Page 89 Apps and features Viewing supported apps and commands To view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home and tap → Voice apps and services. You can view the suggested commands of how to use each app.
  • Page 90 Apps and features Bixby Voice usages Launching apps or functions Launch apps or functions quickly using Bixby Voice. Say your request including the app or feature name to help Bixby Voice execute your request more accurately. Press and hold the Bixby key, say “Call mom” to Bixby Voice, and then release your finger from the Bixby key.
  • Page 91 Apps and features Checking the weather or your schedule Check the weather or your schedule on the Bixby Voice screen. Press and hold the Bixby key, say “Show me today’s weather” to Bixby Voice, and then release your finger from the Bixby key. The weather information will appear on the Bixby Voice screen.
  • Page 92 Apps and features Using quick commands You can add quick commands for your frequently used commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command. Adding recommended quick commands On the Bixby Home screen, tap →...
  • Page 93 Apps and features To customise the recommended quick command, tap the quick command to change it or edit the commands to perform. Change the quick command. Commands to perform Add additional commands. Tap DONE.
  • Page 94 Apps and features Adding your own quick commands On the Bixby Home screen, tap → My Bixby and tap the content under QUICK COMMANDS. Tap ADD → Add quick command. Add your own quick commands. , say a quick command, and then tap SAVE. Tap Add Bixby command and select Select from history or Search all commands.
  • Page 95 Apps and features Select a command that Bixby Voice will perform. If the command contains information to edit, such as time or a name, you can edit them by tapping To add additional commands, tap Add another command. Tap DONE. Launching commands using quick commands Press and hold the Bixby key, say a quick command, and then release your finger from the Bixby key.
  • Page 96 You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, open the Bixby Home screen, tap → Settings, and then tap the Dictation on keyboard switch to activate it.
  • Page 97 Apps and features Waking up Bixby Voice while using the speaker You can wake up Bixby Voice by saying “Hi Bixby” even when the speaker plays alarms, ringtone, or media. On the Bixby Home, tap → Settings → Voice wake-up and tap the Use when phone speaker playing switch to activate it.
  • Page 98 • T o use this feature, the device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. • T he available features and search results may vary depending on the region or service provider.
  • Page 99 Apps and features Launching Bixby Vision You can launch Bixby Vision using various methods. • I n the Camera app, tap BIXBY VISION. • I n the Gallery app, select an image and tap • I n the Internet app, tap and hold an image and tap Bixby Vision. •...
  • Page 100 Apps and features Searching for shopping information Recognize products and search for information online. You can search for information even when you do not know the product’s name. You can also search for information by recognizing the product’s barcode. For example, if you want to search for the product’s information online, use the Bixby Vision features.
  • Page 101 Apps and features Detecting and translating text Detect text in an image to share or translate it. For example, if you want to know what a sign says while traveling abroad, use the Bixby Vision features. The device will detect the sign’s text and translate it into the language you select. Point the camera towards the desired image or object and activate Bixby Vision.
  • Page 102 Apps and features Setting languages for text detection Activate Bixby Vision. Tap → Settings → Select languages. Select Documents or Business cards, check languages to use, and then tap DONE. To set Bixby Vision to automatically detect languages, tap the Auto detect language switch to activate it.
  • Page 103 Apps and features Searching for nearby places Search for landmarks or information about nearby places. You can use this feature when you find a way or search for nearby places. For example, if you want to search for cafes in your current area, use the Bixby Vision features. The device will search for and show you nearby cafes.
  • Page 104 Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. For example, if you find your favorite wine or want to know more about a wine, use the Bixby Vision features.
  • Page 105 • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must register and sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 106 Apps and features Make sure the Add icon on Home screen option is ticked and tap START. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen. Creating reminders Create reminders with various methods.
  • Page 107 Apps and features Creating reminders from Bixby Home On the Bixby Home screen, tap UPCOMING REMINDERS on the Reminder card. Enter information, set the time or the location condition, and then save the reminder. Creating reminders with Bixby Voice Press and hold the Bixby key, say what you want to save as a reminder, and then release your finger from the Bixby key.
  • Page 108 Apps and features Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit.
  • Page 109: Deleting Reminders

    DELETE. Customizing Bixby settings On the Bixby Home screen, tap → Settings. • S amsung account: View your Samsung account information. • H OME CARDS – Cards: Select apps to show as cards on the Bixby Home screen.
  • Page 110 – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio.
  • Page 111 Apps and features – Voice apps and services: View Bixby Voice supported apps and each app’s suggested commands. – Bixby Labs: View apps and voice commands that Bixby Voice is experimenting with at Bixby Labs. If you install the apps the Bixby Labs recommends, you can experience Bixby Voice in more apps.
  • Page 112: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap to open the keypad. to make a voice call, or tap to make a video call.
  • Page 113: Using Speed Dial

    Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it.
  • Page 114: Receiving Calls

    Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. You can send a text message or a sticker to reject a call.
  • Page 115: Options During Calls

    Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: •...
  • Page 116 Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad Launch the Phone app. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap to open the keypad.
  • Page 117: Contacts

    Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information.
  • Page 118: Importing Contacts

    Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account. Launch the Settings app, tap Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Contacts (Samsung account) or Sync Contacts. Searching for contacts Launch the Contacts app.
  • Page 119: Sharing Contacts

    Apps and features Sharing contacts You can share contacts with others by using various sharing options. Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method. Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature.
  • Page 120: Creating Groups

    Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. Launch the Contacts app and tap → Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE.
  • Page 121: Messages

    Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. Launch the Messages app and tap Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients.
  • Page 122: Viewing Messages

    Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, enter a message and tap .
  • Page 123 Apps and features Setting the message notification You can change notification sound, display options, and more. Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. • N otification sound: Change the notification sound. •...
  • Page 124: Internet

    Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 125: Changing Security Settings

    Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode.
  • Page 126: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP.
  • Page 127: Camera

    Apps and features Camera Introduction The dual camera’s 2x optical zoom and the Dual OIS (Optical Image Stabilization) feature allow you to take clear and steady photos. When you use the Live focus feature, you can take an out-of-focus photo with the focus on the subject. Moreover, the Dual capture feature allows you to take a Live focus photo and a photo with a wide angle background, all in one shot.
  • Page 128: Launching Camera

    Apps and features Launching Camera Use the following methods to launch Camera: • L aunch the Camera app. • P ress the Power key twice quickly. • O n the locked screen, drag outside the circle. • S ome methods may not be available depending on the region or service provider. •...
  • Page 129: Basic Shooting

    Apps and features Basic shooting Taking photos or recording videos Tap the image on the preview screen where the camera should focus. to take a photo or tap to record a video. To take a series of photos, tap and hold Live focus Current mode...
  • Page 130: Zooming In And Out

    Apps and features • T he preview screen may vary depending on the shooting mode and which camera is being used. • T he camera automatically shuts off when unused. • M ake sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
  • Page 131 Apps and features HDR (High Dynamic Range) Use HDR mode to capture photos and videos with rich colors and reproduce details even in bright and dark areas. → HDR (rich tone) and select an option. On the preview screen, tap Without effect With effect...
  • Page 132 Apps and features Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked.
  • Page 133 Apps and features LIVE FOCUS The Live focus feature allows the camera to capture the subject and the background separately so that you can get an out-of-focus photo with the focus on the subject. Moreover, the Dual capture feature allows you to take a Live focus photo zoomed in on the subject and a photo with a wide angle background, all in one shot.
  • Page 134 Apps and features The background blur may not be applied properly in the following conditions: • T he device or the subject is moving. • T he subject is thin or transparent. • T he subject has a similar color or pattern to the background. •...
  • Page 135 Apps and features Taking the hidden background with the Dual capture feature With one shot, you can capture both a Live focus photo and a photo with a wide angle background. You can view the background scenery which was hidden on the preview screen. This feature is available only when you use the Live focus feature.
  • Page 136 Apps and features Viewing dual captured photos Select a photo taken with the Dual capture feature and tap NORMAL PICTURE. A wide angle background version of the photo will appear. To save the photo as another file, tap SAVE AS NEW FILE.
  • Page 137 Apps and features More fun with live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video.
  • Page 138: Auto Mode

    Apps and features Using shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want. • Y ou can add shortcuts to frequently used shooting modes on the Home screen. On the shooting modes list, tap →...
  • Page 139: Panorama Mode

    Apps and features • : Change the focus mode. Drag the adjustment bar towards to manually adjust the focus. To switch to auto focus mode, tap MANUAL. • : Select an appropriate white balance, so images have a true-to-life color range. You can set the color temperature.
  • Page 140 Apps and features Taking a motion panorama You can take and view a panorama with motion. When taking motion panoramas, sound will not be recorded. On the panorama preview screen, tap to activate the motion panorama feature and take a motion panorama. On the preview screen, tap the preview thumbnail.
  • Page 141 Apps and features Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. The frame rate is automatically adjusted to record smoother, less shaky fast-motion videos while walking, traveling by vehicle, and more. On the shooting modes list, tap Hyperlapse. and select a frame rate option.
  • Page 142 Apps and features Virtual shot mode Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo.
  • Page 143 Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. On the preview screen, swipe upwards or downwards, or tap to switch to the front camera for self-portraits. On the shooting modes list, tap Selfie. Face the front camera lens.
  • Page 144 Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. On the preview screen, tap Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself.
  • Page 145 Apps and features When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognizing your palm, a countdown timer will appear. When the time is up, the device will take a photo. →...
  • Page 146 Apps and features Taking a wide self-portrait with motion You can take and view a wide self-portrait with motion. • W hen taking a wide self-portrait with motion, sound will not be recorded. • D epending on the shooting conditions, motion may not be saved. On the wide selfie preview screen, tap to activate the motion feature and take a wide self-portrait with motion.
  • Page 147 Apps and features to take a photo. Tap the preview thumbnail. Tap ADJUST BACKGROUND BLUR and select one of the following: • N ear focus: Make the subject stand out and blur the background around the subject. • P an focus: Make the subject and its background stand out. Tap SAVE.
  • Page 148: Customizing Camera Settings

    Apps and features Customizing camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. •...
  • Page 149: Camera Settings

    Apps and features Camera settings On the preview screen, tap . Some options may not be available depending on the shooting mode. REAR CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory.
  • Page 150 Apps and features FRONT CAMERA • P icture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • V ideo size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.
  • Page 151: Gallery

    • V olume key function: Set the device to use the Volume key to control the shutter or zoom in or out. • R eset settings: Reset the camera settings. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. Gallery Introduction View images and videos stored in your device.
  • Page 152: Viewing Images

    Apps and features Viewing images and videos Viewing images Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Display on a large screen. Add the image to favorites. Bixby Vision Add a sticker. Draw on the image. Apply a filter or effect.
  • Page 153: Viewing Videos

    Apps and features Viewing photos taken with the Dual capture feature View photos that include the wide angle background which was hidden on the preview screen. Launch the Gallery app, select a photo taken with the Dual capture feature, and then tap NORMAL PICTURE.
  • Page 154 Apps and features Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume. To rewind or fast-forward, swipe to the left or right on the playback screen.
  • Page 155 Apps and features Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap →...
  • Page 156 Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 157: Always On Display

    Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls, or pin a screen off memo on the screen.
  • Page 158 Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. Launch the Settings app, tap Lock screen and security → Information and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback on the Always On Display, double-tap the clock.
  • Page 159: Edge Screen

    Apps and features Edge screen Introduction You can quickly access your favorite apps, features, and contacts from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the center of the screen. Then, swipe to the left or right to switch between the Edge panels.
  • Page 160 Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. Drag the Edge panel handle towards the center of the screen. to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT.
  • Page 161 Apps and features Editing the Apps edge panel • T o add an app, tap on the panel and tap an app from the apps list. • T o create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel.
  • Page 162: People Edge

    Apps and features People edge Add favorite contacts to the People edge panel to quickly contact them and view notifications received from them. Drag the Edge panel handle towards the center of the screen. Swipe to the left or right to open the People edge panel. Adding contacts to the People edge panel Add frequently used contacts to the People edge panel and set them as your priority contacts.
  • Page 163 Apps and features Contacting people from the People edge panel Open the People edge panel and tap a contact. The communication buttons will appear on the screen. Tap the desired button to call or send a message to the contact. Edge lighting The edges of the screen light up when you receive notifications, such as new messages.
  • Page 164 Apps and features Customizing the edge lighting color You can customize the color, thickness, and transparency of the edge lighting as you want. Launch the Settings app, tap Display → Edge screen → Edge lighting. Tap Advanced settings → Custom color. Tap the color picker, select the color you want, and then tap DONE.
  • Page 165: Multi Window

    Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view...
  • Page 166 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
  • Page 167 Apps and features Using additional options Tap the bar between the app windows to access additional options. Use the snap window feature. Close the app. Switch the selected window to a pop-up view. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
  • Page 168 Apps and features Minimizing the split screen view Press the Home button to minimize the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimized split screen view.
  • Page 169 Apps and features Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows. In the lower window, swipe upwards or downwards to select another app to launch. Pop-up view Tap the Recents button to open the list of recently used apps.
  • Page 170: Samsung Pay

    You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help. • T o use this feature, you must sign in to your Samsung account and register your biometric data. For more information, refer to Samsung...
  • Page 171 Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments. This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app. Registering cards You can easily register cards by capturing their images with the camera.
  • Page 172 Making payments Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. On the cards list, swipe to the left or right and select a card to use.
  • Page 173: Samsung Gear

    Changing the Samsung Pay settings On the Samsung Pay screen, tap → Settings. Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen, or when the screen is turned off.
  • Page 174: Samsung Members

    You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.
  • Page 175: Samsung Notes

    S Pen. You can also insert images or voice recordings into your notes. Creating notes Launch the Samsung Notes app and tap ALL → Select an input method from the toolbar at the top of the screen and compose a note.
  • Page 176 Apps and features Composing notes in handwriting mode On the note composer screen, tap Pen to write or draw with the S Pen. Selection mode Undo Redo Eraser mode Easy writing pad Pen mode Changing the pen settings When writing or drawing on the screen, tap to change the pen type, line thickness, or pen color.
  • Page 177 Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more.
  • Page 178 Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. When there is handwriting on the note, tap To change the shape of the selection, tap once more. Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location.
  • Page 179 Apps and features Edit the input using the available options. • C UT: Cut out the input. To paste it to another location, tap and hold the location, and then tap PASTE. • C OPY: Copy the input. To paste it to another location, tap and hold the location, and then tap PASTE.
  • Page 180 Pin a note to the Home screen to quickly view it or open and edit it. Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Select a note and tap → Pin to home screen.
  • Page 181: Penup

    Apps and features Deleting notes Launch the Samsung Notes app, tap ALL or COLLECTIONS, and then select a category. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’...
  • Page 182 Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. Open the Samsung folder, launch the PENUP app, and then tap To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap DONE.
  • Page 183 Apps and features Viewing artwork Select a post you want to view. While viewing artwork, you can add comments or set it as a favorite. You can also download artwork or set one as your wallpaper. Set the artwork as a favorite. View the users who like the artwork.
  • Page 184 Apps and features Coloring images With the advanced S Pen and various colors, add your own colors to images. Tap COLORING, select an image, and then tap START COLORING. Start coloring.
  • Page 185: Calendar

    Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Enter event details.
  • Page 186: Samsung Health

    Samsung Health Introduction Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. Starting Samsung Health When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
  • Page 187 Samsung Health. To add items to the Samsung Health screen, tap → Manage items, and then select items. • G OALS: Set your daily fitness goals and view your progress. • P ROGRAMS: Use customizable exercise programs.
  • Page 188 On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance traveled. On the Samsung Health screen, tap the steps tracker. Current step total Target • Y ou may experience a brief delay while the steps tracker monitors your steps and then displays your step count.
  • Page 189: Heart Rate

    • I f the heart rate sensor is not working, make sure nothing is obstructing the sensor. If the heart rate sensor continues to have the same problem, visit a Samsung Service Center. On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate.
  • Page 190 Apps and features Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor. Your current heart rate...
  • Page 191: Additional Information

    (But if you sign in to your Samsung account from Samsung Health, your data may be saved on the server for data backup purposes.) Personal information may be stored until the completion of such purposes.
  • Page 192: Voice Recorder

    Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording.
  • Page 193 Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • S TANDARD: This is the normal recording mode. • I NTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound.
  • Page 194: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space.
  • Page 195: World Clock

    Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE.
  • Page 196: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD.
  • Page 197 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 198 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. Access the Game Launcher screen.
  • Page 199: Dual Messenger

    Apps and features Dual Messenger Install the second app and use two separate accounts for the same messenger app. Launch the Settings app and tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.
  • Page 200: Samsung Connect

    • Y our smartphone and other devices must be connected to a Wi-Fi or mobile network. • T he devices you can connect using Samsung Connect may vary depending on the region or service provider. To see the list of connectable devices, open the Samsung folder, launch the Samsung Connect app, and then tap Catalogue.
  • Page 201 Apps and features Open the Samsung folder and launch Samsung Connect. The Samsung Connect screen will appear. Access additional options. Supported devices View devices by location. Samsung Connect tips User stories Search for and register nearby devices. Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly.
  • Page 202 Assign locations to devices, view the list of devices in a same location, and control them. You can also add a mode to a location to control multiple devices at the same time. Open the Samsung folder, launch the Samsung Connect app, and then tap My devices.
  • Page 203 Apps and features Assigning locations Tap → Add place. Enter the location name and tap ADD. Tick devices on the devices list and tap MOVE. Selected devices will be added to the locations page. Setting modes and rules Create a mode and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command.
  • Page 204: Sharing Content

    Using additional features • L ink Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.
  • Page 205: Samsung Dex

    Apps and features Samsung DeX Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently by connecting an external display, keyboard, and mouse.
  • Page 206 Apps and features DeX Station device layout USB port Charger port (USB Type-C) HDMI port Wired LAN port Connecting devices Connect the charger to the DeX Station’s charger port (USB Type-C). Connect one end of the HDMI cable to the DeX Station’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port.
  • Page 207 Connect your smartphone’s multipurpose jack to the smartphone connector on the DeX Station. Samsung DeX will launch on the smartphone. If you connect your smartphone with a case attached, it may not correctly connect to the DeX Station or run Samsung DeX properly depending on your device’s case.
  • Page 208 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • S TART SAMSUNG DeX: Your smartphone’s screen will turn off and appear on the connected TV or monitor in Samsung DeX mode.
  • Page 209 Apps and features Connecting a keyboard and mouse To use Samsung DeX mode, connect a keyboard and mouse to the DeX Station’s USB ports. When you connect a keyboard, the virtual keyboard will not appear when you select the text input field.
  • Page 210 Apps button Status bar Taskbar • I f you want to control the Samsung DeX screen, you must connect a mouse. Refer Connecting a keyboard and mouse for more information. • W hen starting or ending Samsung DeX, running apps may be closed.
  • Page 211: Answering Calls

    Game Launcher app. Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls.
  • Page 212: Connecting To An External Display

    • H DMI cables and adaptors (USB Type-C to HDMI) are sold separately. • U se only a Samsung-approved HDMI adaptor (USB Type-C to HDMI). Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty.
  • Page 213: Google Apps

    Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Samsung account for more information. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider.
  • Page 214 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.
  • Page 215: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.
  • Page 216: Wi-Fi

    Settings • A irplane mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. •...
  • Page 217 Settings Connecting to a Wi-Fi network On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
  • Page 218 Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device.
  • Page 219: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 220: Sending And Receiving Data

    Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...
  • Page 221: Data Saver

    Settings next to the connected device and tap the Media audio switch to activate it. Select another device from the list and activate its Media audio feature. Unpairing Bluetooth devices On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. next to the device name to unpair.
  • Page 222: Nfc And Payment

    Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna.
  • Page 223 Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. On the Settings screen, tap Connections and tap the NFC and payment switch to activate it.
  • Page 224: Mobile Hotspot And Tethering

    Settings When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available.
  • Page 225: Sim Card Manager (Dual Sim Models)

    Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile Hotspot. Tap the switch to activate it. icon appears on the status bar.
  • Page 226: More Connection Settings

    Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
  • Page 227 Settings Select the printer plug-in and tap the switch to activate it. The device searches for printers that are connected to the same Wi-Fi network as your device. Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print →...
  • Page 228: Download Booster

    Settings Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections →...
  • Page 229: Sounds And Vibration

    Settings Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • S ound mode: Set the device to use sound mode, vibration mode, or silent mode. • V ibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. •...
  • Page 230: Notifications

    Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customize notification settings, tap ADVANCED and select an app. • A llow notifications: Allow notifications from the selected app. • S how silently: Set the device to mute notification sounds and hide notification previews. •...
  • Page 231: Blue Light Filter

    Settings • F ull screen apps: Select apps to use with the full screen aspect ratio. • E asy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • I con frames: Set whether to display shaded backgrounds to make icons stand out. •...
  • Page 232: Changing The Screen Mode Or Adjusting The Display Color

    Settings To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. • S unset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning, based on your current location.
  • Page 233 Settings Optimizing the full screen color balance Optimize the display color by adjusting the color tones to your preference. When you drag the color adjustment bar towards Cool, the blue color tone will increase. When you drag the bar towards Warm, the red color tone will increase. On the Settings screen, tap Display →...
  • Page 234: Screen Resolution

    Settings Screen resolution Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power. On the Settings screen, tap Display → Screen resolution. Drag the adjustment bar to adjust the screen resolution, and then tap APPLY. Some currently running apps may close when you change the resolution.
  • Page 235: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...
  • Page 236 Settings • F inger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. •...
  • Page 237: Device Maintenance

    Settings • S end SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients. • D irect share: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.
  • Page 238: Managing The Battery

    Settings Using the quick optimization feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMIZE NOW. The quick optimization feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
  • Page 239 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that you do not use any more, select a category under USER DATA.
  • Page 240: Apps

    Face recognition for more information. • F ingerprint Scanner: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information. • I ris Scanner: Register your irises to the device to secure the device or sign in to your Samsung account.
  • Page 241 • F ind My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. • U nknown sources: Set the device to allow the installation of apps from unknown sources.
  • Page 242: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognizing your face. • Y our device could be unlocked by someone or something that looks like your image. • F ace recognition is less secure than Pattern, PIN, or Password. •...
  • Page 243 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the circle on the screen. The camera will scan your face. When a face lock screen appears, tap TURN ON to use your face to unlock the screen. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
  • Page 244: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 245 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he fingerprint recognition sensor recognizes fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 246 Settings Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE.
  • Page 247 Settings Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to webpages. Refer to Samsung Pass for more information. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information.
  • Page 248: Iris Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 249 Settings • A nyone who experiences dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or a family history of such symptoms or conditions, should see a doctor before using iris recognition. • T he iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
  • Page 250 Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
  • Page 251 Once the registered irises are deleted, all the related features will also be deactivated. Using Samsung Pass When you register your irises to Samsung Pass, you can use them to easily verify your identity or sign in to webpages. Refer to Samsung Pass for more information.
  • Page 252: Smart Lock

    Settings Tap the Iris unlock switch to activate it. On the locked screen, swipe in any direction and position your eyes inside the circles on the screen to scan your irises. 25-35 cm To unlock the screen using iris recognition, without swiping on the locked screen, tap Iris unlock when screen turns on switch to activate it.
  • Page 253: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 254 Tap Samsung account and tap the Use with Samsung Pass switch to activate it. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password saving. Open a website that you want to sign in to.
  • Page 255 When using apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of apps that support Samsung Pass, open the Settings screen, tap Lock screen and security → Samsung Pass → Supported apps. If there are no apps that support Samsung Pass, Supported apps will not appear.
  • Page 256: Secure Folder

    Secure Folder, make sure to back up a copy of the data in another secure location. Setting up Secure Folder Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account.
  • Page 257 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 258: Adding Accounts

    Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.
  • Page 259 Secure Folder to deactivate the feature. Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data Launch the Secure Folder app and tap →...
  • Page 260: Cloud And Accounts

    • S amsung Cloud: Manage the content that you want to store securely in Samsung Cloud. Check the usage status of your Samsung Cloud storage, and sync, back up, and restore your data.
  • Page 261: Backup And Restore

    On the Settings screen, tap Cloud and accounts → Backup and restore → Backup settings for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP NOW.
  • Page 262: Accessibility

    • R eport diagnostic information: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • M arketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.
  • Page 263: Software Update

    Settings Adding device languages You can add languages to use on your device. On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. Select a language to add.
  • Page 264: User Manual

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.
  • Page 265 Settings Checking your device’s IMEI information The International Mobile Equipment Identity (IMEI) is a unique number assigned to your device. You can check whether your device was reported as stolen or lost prior to buying it using the IMEI number. To view your device’s IMEI number, enter *#06# on the dialing keypad or access your device’s Settings app.
  • Page 266: Appendix

    Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback.
  • Page 267 Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • T apping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen.
  • Page 268 Appendix • S wipe upwards or downwards on the Home screen: Open the Apps screen. • S wipe upwards or downwards on the Apps screen: Return to the Home screen. • S wiping in any direction on the locked screen: Unlock the screen. •...
  • Page 269 Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabeled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility →...
  • Page 270 Appendix • U sage hints: Set the device to read usage hints aloud when you select an item by swiping. • V ibration feedback: Set the device to vibrate when you control the screen, such as selecting an item. •...
  • Page 271: Entering Text Using The Keyboard

    Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility → Vision, and then tap the Rapid key input switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger.
  • Page 272 Appendix Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature.
  • Page 273: Magnifying The Screen

    Appendix Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colors to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Vision, and then tap the High contrast keyboard switch to activate it.
  • Page 274 Appendix You can also temporarily magnify the screen by tapping the screen three times and holding. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view. • K eyboards on the screen cannot be magnified. •...
  • Page 275 Appendix Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings app, tap Accessibility → Hearing → Sound detectors, and then tap the Baby crying detector switch to activate it.
  • Page 276: Turning Off All Sounds

    Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
  • Page 277: Dexterity And Interaction

    Appendix Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app, tap Accessibility → Dexterity and interaction → Universal switch, and then tap the switch to activate it.
  • Page 278 Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options: •...
  • Page 279: Interaction Control

    Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility → Dexterity and interaction, and then tap the Click after pointer stops switch to activate it. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps.
  • Page 280 Appendix Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Launch the Settings app, tap Accessibility → Text-to-speech, and then use the following functions: • P REFERRED TTS ENGINE: Select an engine for the text-to-speech feature. •...
  • Page 281: Answering Or Ending Calls

    Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key. You can access the following accessibility menus: •...
  • Page 282: Using Single Tap Mode

    Appendix Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm, or answer or reject the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it.
  • Page 283: Troubleshooting

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 284: Restarting The Device

    • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 285 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialing. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 286 • E nsure that the charger is connected properly. • V isit a Samsung Service Center and have the battery replaced. The battery depletes faster than when first purchased • W hen you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
  • Page 287 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Center. A connection is not established when you connect the device to a computer •...
  • Page 288 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 289 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Center.
  • Page 290 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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