Troubleshooting - LG U8500 User Manual

Please check to see if any problem which you may have with your phone is described here before taking it
for service or calling a service engineer.
Q
How do I view the list of outgoing calls, incoming
calls and missed calls?
A
Press .
Q
How do I clear all call history?
A
Press the OK soft key and then
Options - Clear list.
Q
does not disappear from the screen.
A
Check whether you are in a service area. If you
continue to see , turn off the power and
wait for approximately 2
minutes before turning it back on. If there is no
change, relocate to another area and check again.
Q
Connection is poor or is not audible in certain
areas.
A
In certain areas, signal strength can vary
dramatically.
Try moving to a different location. Heavy network
traffic may affect the ability to connect, or the
stability of the call.
Q
Connection is poor even when established.
A
In certain areas, signal strength can vary
dramatically.
- -
Try moving to a different location. Heavy network
traffic my affect the ability to connect, or the
stability of the call.
Q
LCD does not turn on.
A
Remove and replace the battery and turn on the
power. If the phone still does not turn on, charge
the battery and try again.
Q
An echo can be heard during connection with a
certain telephone in a certain area.
A
It is called 'Echo Phenomenon' . It occurs if the
volume is too high or caused by special properties
(semi electronic telephone exchange) of the
machine on the other end.

Troubleshooting

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