Troubleshooting - Dell AE415 User Manual

Troubleshooting

Problems
Speaker is not
functioning properly
No sound
Possible causes
The power button
LED is off
No sound from the
external audio
source
Possible solutions

Check that the power supply
is plugged to the wall
socket.

Check if your computer is
on by pressing the power
button.

Press the power button, you
will hear an alert tone and
the LED on the power
button turns white to
indicate that the speaker is
on.
If the speaker does not work, follow
the steps below.

Unplug the power supply
and plug it back in.

Check that the DC plug is
properly inserted to the
subwoofer DC jack.

Unplug and plug the left
satellite DIN cable
connector to the subwoofer.

Try a known good power
supply.

Check if a 3.5 mm aux-in
cable is inserted in the
speaker aux-in port.

Unplug the 3.5 mm aux-in
cable from the aux-in jack
and insert the cable again.

Check if the audio source is
powered on.

Check if the audio source
volume is not 0%.
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