Advertisement
Troubleshooting
If you see a blank screen or the No signal message after turning on your
computer or video device, check the following:
•
Make sure the Status light on the projector is blue and not flashing, and
the A/V Mute slide is open.
•
Press the Source Search button on the projector or remote control to
switch to the correct image source, if necessary.
•
Press the Home button on the projector or remote control to verify the
source input and settings.
•
On Windows
7 or later, hold down the Windows key and press P at the
®
same time, then click Duplicate.
•
If you're using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD or have an icon such as
Fn key while pressing it (such as Fn + F7). Wait a moment for the display
to appear.
•
If you're using a Mac laptop, open System Preferences and select
Displays. Click the Arrangement tab and select the Mirror Displays
checkbox.
Where to get help
Manuals
For more information about using the projector, click the icons on your desktop
to access the online manuals (requires an Internet connection). If you don't see
icons to the manuals, you can install them from the projector CD or go to the
Epson website, as described below.
Telephone support services
To use the Epson PrivateLine
Support service, call (800) 637-7661. This service is
®
available for the duration of your warranty period. You may also speak with a
support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
to 8
, Pacific Time, Monday through Friday, and 7
AM
PM
to 4
, Pacific Time, Saturday. Days and hours of support are subject to change
PM
without notice. Toll or long distance charges may apply.
Internet support
Visit www.epson.com/support (U.S.) or www.epson.ca/support
(Canada) for solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates and exclusive offers. You can use the CD
included with your projector or register online at www.epson.com/webreg.
Optional accessories
For a list of optional accessories, see the online User's Guide.
You can purchase screens or other accessories from an Epson authorized reseller.
To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can
purchase online at www.epsonstore.com (U.S. sales) or www.epsonstore.ca
(Canadian sales).
. You may have to hold down the
AM
EPSON and PowerLite are registered trademarks, Epson iProjection is a trademark, and EPSON Exceed Your
Vision is a registered logomark of Seiko Epson Corporation. PrivateLine is a registered trademark of Epson
America, Inc.
Mac and OS X are trademarks of Apple Inc., registered in the U.S. and other countries.
Android and Chromebook are trademarks of Google Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2017 Epson America, Inc., 4/17
Printed in XXXXXX
CPD-53620
Advertisement
