Motorola MBP69SN User Manual page 38

Inaccurate measurement
or where there is any
doubt regarding the
measured reading
The app can't connect to
the BW-TSX device
The app can't control the
BW-TSX device, but the
app is connected to it
38
Please check if you
have allowed the
thermometer and patient
to stabilize in the room
for at least 30 minutes
Are you using the
thermometer indoors?
Please check if you have
held the thermometer
in your hand for too
long, thus affecting its
accuracy
Please check if the LCD
screen is displaying the
low battery symbol
The Bluetooth
connection failed
Bluetooth
communications failed
Corrective Measures
Please keep the
thermometer and patient
in the measuring room
at least 30 minutes prior
to use
Please ensure that
you take temperature
indoors
Put the thermometer
on a table in the room
where the measurement
is being taken and let
it cool down before
using it
Replace the battery
Restart the BW-TSX and
the app
Restart the app, and
then re-connect the
device
Troubleshooting