Dell PowerEdge R930 Owner's Manual
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Dell PowerEdge R930 Owner's Manual

Dell PowerEdge R930 Owner's Manual

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Dell PowerEdge R930
Owner's Manual
Regulatory Model: E37S Series
Regulatory Type: E37S001

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Summary of Contents for Dell PowerEdge R930

  • Page 1 Dell PowerEdge R930 Owner's Manual Regulatory Model: E37S Series Regulatory Type: E37S001...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3 1 About the PowerEdge R930........................... 8 Supported configurations for the PowerEdge R930 system..................8 Front panel features................................9 Front panel features of the PowerEdge R930 system.................... 9 Back panel features................................12 Back panel features of the PowerEdge R930 system................... 13 Diagnostic Indicators................................ 15 Hard drive indicator codes............................15...
  • Page 4 System Setup................................... 35 Viewing System Setup.............................. 35 System Setup details..............................36 System BIOS................................36 iDRAC Settings utility..............................55 Device Settings................................56 Dell Lifecycle Controller..............................56 Embedded system management..........................56 Boot Manager.................................. 56 Viewing Boot Manager.............................. 57 Boot Manager main menu............................57 PXE boot...................................58 6 Installing and removing system components....................
  • Page 5 Cooling fans..................................82 Removing a cooling fan............................. 83 Installing a cooling fan............................... 84 Removing the fan tray...............................85 Installing the fan tray ..............................87 Cable management tray..............................88 Removing the cable management tray ........................88 Installing the cable management tray........................90 Hard drives..................................92 Limitations for SATA SSDs backplane configurations:..................
  • Page 6 Installing the integrated storage controller card....................130 Processors and heat sinks..............................131 Removing a heat sink............................... 132 Removing a processor............................. 133 Installing a processor..............................135 Installing a heat sink..............................138 Removing a processor and heat sink blank ......................140 Installing a processor and heat sink blank......................142 Power supply units.................................
  • Page 7 Dell Embedded System Diagnostics..........................190 When to use the Embedded System Diagnostics....................190 Running the Embedded System Diagnostics from Boot Manager..............190 Running the Embedded System Diagnostics from the Dell Lifecycle Controller..........190 System diagnostic controls............................191 9 Jumpers and connectors..........................192 System board jumper settings............................192 System board connectors..............................193...

  • Page 8: About The Poweredge R930

    About the PowerEdge R930 The Dell PowerEdge R930 is a rack server that supports up to four processors based on the Intel E7-8800/4800 v3 or v4 product family, eight memory risers with a capacity of 12 DIMMs per riser, and up to 24 hard drives/SSDs.

  • Page 9: Front Panel Features

    USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently located on the front panel. The hot swappable hard drives are accessible from the front panel. Front panel features of the PowerEdge R930 system Figure 2. Front panel features of the PowerEdge R930 system vFlash media card slot Power button...

  • Page 10: Lcd Panel

    The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning correctly or if the system needs attention. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals >OpenManage software.
  • Page 11 Navigate to the using the up arrow Select the Home icon. d On the Home screen, press the Select button to enter the main menu. Related links LCD panel Setup menu View menu About the PowerEdge R930...

  • Page 12: Setup Menu

    LCD message with an SEL entry. Select Simple to view LCD error messages in a simplified user-friendly description. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

  • Page 13: Back Panel Features Of The Poweredge R930 System

    Back panel features of the PowerEdge R930 system Figure 4. Back panel features of the PowerEdge R930 system Power supply unit (PSU 3 and 4) PCIe expansion card slots Power supply unit (PSU 1 and 2) Video connector iDRAC Enterprise port...
  • Page 14 Setup), press and hold the button for more than 15 seconds. NOTE: If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. About the PowerEdge R930...

  • Page 15: Diagnostic Indicators

    Flashes green, amber, and then turns off Predicted drive failure Flashes amber four times per second Drive failed Flashes green slowly Drive rebuilding Steady green Drive online About the PowerEdge R930...

  • Page 16: Ssd Led Indicator Pattern

    On for 250 msec Device failed The host operating system no longer has access to the device Off for 250 msec because the device is not responding or has encountered a critical error condition. About the PowerEdge R930...

  • Page 17: Nic Indicator Codes

    The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem. NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode. About the PowerEdge R930...

  • Page 18: Indicator Codes For Redundant Power Supply Unit

    Indicates that the laptop is unplugged. Indicator codes for redundant power supply unit Each AC power supply unit (PSU) has an illuminated translucent handle that indicates whether power is present or whether a power fault has occurred. About the PowerEdge R930...
  • Page 19 Do not disconnect the power cord or unplug the PSU when updating firmware. If firmware update is interrupted, the PSUs will not function. You must roll back the PSU firmware by using Dell Lifecycle Controller. For more information, see Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals.

  • Page 20: Internal Dual Sd Module Indicator Codes

    Green Indicates that the card is online. Flashing green Indicates rebuild or activity. Flashing amber Indicates card mismatch or that the card has failed. Amber Indicates that the card is offline, has failed, or is write-protected. About the PowerEdge R930...

  • Page 21: Locating Service Tag Of Your System

    Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.

  • Page 22: Documentation Resources

    Managing your system For information about systems management Dell.com/openmanagemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, and Dell.com/openmanagemanuals troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s Guide.
  • Page 23 Task Document Location For understanding the features of Dell Lifecycle Dell.com/idracmanuals Controller (LCC), see the Dell Lifecycle Controller User’s Guide. For information about partner programs enterprise Dell.com/ systems management, see the OpenManage omconnectionsenterprisesystemsmanagement Connections Enterprise Systems Management documents. For information about connections and client Dell.com/dellclientcommandsuitemanuals...

  • Page 24: Technical Specifications

    The technical and environmental specifications of your system are outlined in this section. Chassis dimensions This section describes the physical dimensions of the system. Figure 11. Chassis dimensions of the PowerEdge R930 system Table 12. Dimensions of the Dell PowerEdge R930 system Z (with bezel)

  • Page 25: Psu Specifications

    Expansion bus specifications The PowerEdge R930 system supports PCI express (PCIe) Generation 3 expansion cards, which need to be installed on the system board using expansion card risers. This system supports three types of expansion card risers. The following table provides the expansion card riser specifications: Table 15.

  • Page 26: Memory Specifications

    Do not install a full-height expansion card on PCIe slot 2/10. Memory specifications The PowerEdge R930 system supports DDR4 registered DIMMs (RDIMMs) and load-reduced DIMMs (LRDIMMs). Supported memory bus frequencies are 1866 MT/s, 2133MT/s, or 2400 MT/s. Table 16. Memory specifications...

  • Page 27: Optical Drive

    Back panel Internal PowerEdge R930 Two 4-pin, USB 2.0-compliant port Two 4-pin, USB 2.0-compliant port One 4-pin, USB 2.0-compliant port NIC ports The PowerEdge R930 system supports four 10/100/1000 Mbps Network Interface Controller (NIC) ports on the back panel. Technical specifications...

  • Page 28: Serial Connector

    9-pin connector, Data Terminal Equipment (DTE), 16550-compliant. VGA ports The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R930 system supports two 15- pin VGA ports one each on the front and back panels.

  • Page 29: Particulate And Gaseous Contamination Specifications

    Table 21. Relative humidity specifications Relative humidity Specifications Storage 5% to 95% RH with 33°C (91°F) maximum dew point. Atmosphere must be non-condensing at all times. Operating 10% to 80% relative humidity with 26°C (78.8°F) maximum dew point. Table 22. Maximum vibration specifications Maximum vibration Specifications Operating...

  • Page 30: Standard Operating Temperature

    Table 26. Particulate contamination specifications Particulate contamination Specifications Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644-1 with a 95% upper confidence limit. NOTE: This condition applies to data center environments only. Air filtration requirements do not apply to IT equipment designed to be used outside a data center, in environments such as an office or factory floor.

  • Page 31: Expanded Operating Temperature Restrictions

    Expanded operating temperature Specifications NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate continuously in temperatures as low as 5°C and as high as 40°C. For temperatures between 35°C and 40°C, de-rate maximum allowable dry bulb temperature by 1°C per 175 m above 950 m (1°F per 319 ft). <...

  • Page 32: Setting Up Your System

    The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.

  • Page 33: Options To Install The Operating System

    The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Options to install the operating system If the system is shipped without an operating system, install the supported operating system by using one of the following resources: Table 30.
  • Page 34 Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisite Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps Go to Dell.com/support/drivers.

  • Page 35: System Setup

    Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Related links System Setup Boot Manager Dell Lifecycle Controller PXE boot System Setup By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.

  • Page 36: System Bios

    The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

  • Page 37: Boot Settings

    NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. On the System Setup Main Menu screen, click System BIOS. Related links System BIOS System BIOS Settings details System BIOS Settings details The System BIOS Settings screen details are explained as follows:...

  • Page 38: Choosing The System Boot Mode

    NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click Boot Settings. Related links Boot Settings Boot Settings details...

  • Page 39: Network Settings

    Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Related links Boot Settings...

  • Page 40: Network Settings Screen Details

    On the System BIOS screen, click Network Settings. Related links Network Settings Network Settings screen details Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = 1 Enables or disables the device. When enabled, a UEFI boot option is created for the device. to 4) PXE Device n Enables you to control the configuration of the PXE device.

  • Page 41: System Security

    System Security You can use the System Security screen to perform specific functions such as setting the system password, setup password and disabling the power button. Related links System Security Settings details Operating with a setup password enabled System BIOS Viewing System Security Creating a system and setup password Using your system password to secure your system...
  • Page 42 Option Description Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option, virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is set to Off by default. Power Button Enables or disables the power button on the front of the system.

  • Page 43: Using Your System Password To Secure Your System

    Option Description Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database (db). Signature Database Forbidden Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx). Signature Database Creating a system and setup password Prerequisite Ensure that the password jumper is enabled. The password jumper enables or disables the system password and setup password features. For more information, see the System board jumper settings section.

  • Page 44: Operating With A Setup Password Enabled

    Deleting or changing system and setup password Prerequisite NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked. Steps To enter System Setup, press F2 immediately after turning on or restarting your system. On the System Setup Main Menu screen, click System BIOS >...
  • Page 45 NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. On the System Setup Main Menu screen, click System BIOS. On the System BIOS screen, click System Information. Related links System Information System Information details...
  • Page 46 Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Mode, Mirror Mode Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default.

  • Page 47: Processor Settings

    Processor Settings You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling virtualization technology, hardware prefetcher, and logical processor idling. Related links Processor Settings details System BIOS Viewing Processor Settings Viewing Processor Settings To view the Processor Settings screen, perform the following steps: Turn on, or restart your system.
  • Page 48 Option Description Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the power and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system is needed to dissipate. This option is set to Nominal by default. NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
  • Page 49 Related links SATA Settings SATA Settings details SATA Settings details The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default.
  • Page 50 Option Description Option Description Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Related links SATA Settings Viewing SATA Settings Integrated Devices You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller,...
  • Page 51 Option Description Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have Integrated and NIC2 Network Card 1. Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be available for shared network access by the embedded management controller.
  • Page 52 Related links Serial Communication Serial Communication details Serial Communication details The Serial Communication screen details are explained as follows: Option Description Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console redirection can Communication also be enabled and the port address can be specified.
  • Page 53 You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.

  • Page 54: Miscellaneous Settings

    Option Description Energy Efficient Enables you to select the Energy Efficient Policy option. Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings. Number of Turbo NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo Boost Boot Enabled Cores...

  • Page 55: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Related links Device Settings...

  • Page 56: Changing The Thermal Settings

    Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.

  • Page 57: System Utilities

    Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. Related links...

  • Page 58: Pxe Boot

    PXE boot The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator. Pre-operating system management applications...

  • Page 59: Installing And Removing System Components

    Installing and removing system components This section provides information about installing and removing the R930 components. Topics: • Safety instructions • Before working inside your system • After working inside your system • Recommended tools • Front bezel (optional) • System cover •...

  • Page 60: Recommended Tools

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 61: Front Bezel (Optional)

    • Wrist grounding strap Front bezel (optional) The front bezel is attached to the front side of the server and prevents accidents while removing the hard drive or when pressing the reset or power button. The front bezel can also be locked for additional security. Removing the optional front bezel Prerequisite Follow the safety guidelines listed in the Safety instructions section.

  • Page 62: System Cover

    Steps Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. Hook the right end of the bezel onto the chassis. Fit the free end of the bezel onto the system. Lock the bezel by using the key. Figure 13.

  • Page 63: Installing The System Cover

    Figure 14. Removing the system cover latch release lock system cover system cover latch Next step Install the system cover. Related links Safety instructions Before working inside your system Removing the optional front bezel Installing the optional front bezel Installing the optional front bezel Installing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section.

  • Page 64: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: System Memory

    Figure 16. Inside the system left expansion card riser assembly right expansion card riser assembly right power supply bay right power distribution board cable management tray memory riser (8) hard drive backplane SAS expander daughter card (primary) control panel board release tab for SAS expander daughter card (2) release tab for hard drive backplane (2) cooling fan (6)
  • Page 66 The system memory contains 96 memory sockets organized into eight memory risers, split into four sets of two risers per processor. Each memory riser has: • 12 DIMM sockets arranged into four channels. In each channel, the release levers of the first socket are marked white, the second socket black, and the third socket green.

  • Page 67: General Memory Module Installation Guidelines

    Processor channel 0: channel 1: channel 2: channel 3: channel 0: channel 1: channel 2: channel 3: slots E1, E5, slots E2, E6, slots E3, E7, slots E4, E8, slots F1, F5, slots F2, F6, slots F3, F7, slots F4, F8, and E9 and E10 and E11...

  • Page 68: Memory Sparing

    • Populate all sockets with white release lever first, then black, and then green. • Populate the sockets by highest rank count in the following order — first in sockets with white release levers, then black, and then green. For example, if you want to mix single-rank and dual-rank RDIMMs, populate single-rank RDIMMs in the sockets with white release tabs and dual-rank RDIMMs in the sockets with black release tabs.

  • Page 69: Sample Memory Configurations

    The installation guidelines for memory modules are as follows: • Memory modules must be identical in size, speed, and technology. • Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies for sockets with black and green release tabs.

  • Page 70: Memory Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 71: Installing A Memory Riser Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 72: Removing A Memory Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 73 Steps Press the handle lock, and slide it in the direction of the arrow to release the memory riser handle. Hold the memory riser handle and pull the memory riser out of the memory riser and fan cage. CAUTION: To maintain proper system cooling, all empty memory riser slots must have memory riser blanks installed. Figure 20.

  • Page 74: Installing A Memory Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 75: Removing Memory Modules From The Memory Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 76 WARNING: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module.

  • Page 77: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 78 Steps To open the memory riser, open the flip out brackets on the memory riser. Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 79: Memory Riser And Fan Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 80 Remove the following: Memory risers Cooling fans Memory riser blanks, if installed Steps Slide the cage handle lock in the direction of the arrow. Holding the cage handle in the unlocked position and rear handle, lift the memory riser and fan cage away from the system. Figure 26.

  • Page 81: Installing The Memory Riser And Fan Cage

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 82: Cooling Fans

    Figure 27. Installing the memory riser and fan cage cage handle lock cage handle memory riser and fan cage rear handle guide rail (2) guide on the chassis (2) chassis Next steps Install the following: Memory risers Cooling fans Memory riser blanks, if removed Follow the procedure listed in the After working inside your system section.

  • Page 83: Removing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 84: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 85: Removing The Fan Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86 Steps Loosen the captive screws in the order of the numbers printed on the fan tray. Hold the fan tray by its edges and lift the fan tray out of the system. Figure 30. Removing the fan tray tab on the fan tray (2) fan tray captive screw (3) slot on the memory riser guide...

  • Page 87: Installing The Fan Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 88: Cable Management Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 Figure 32. Removing the cables routed through the cable management tray cable management tray release tab cables Figure 33. Removing the cable management tray slots on the chassis (4) cable management tray hook (4) cable management tray Next steps Install the following: Installing and removing system components...

  • Page 90: Installing The Cable Management Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 Figure 34. Guiding the cables through the cable management tray cable management tray release tab cables Figure 35. Installing the cable management tray slots on the chassis (4) cable management tray hook (4) cable management tray Next steps Install the following: Installing and removing system components...

  • Page 92: Hard Drives

    For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals. Depending on the configuration, your system supports one of the following: Four hard drive Up to four 2.5-inch hot-swappable SAS hard drives, SATA hard drives, or SATA SSD...

  • Page 93: Removing A 2.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 94: Installing A 2.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 95: Installing A Hot Swappable Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 96 CAUTION: When a replacement hot swappable hard drive is installed and the system is powered on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over- written.

  • Page 97: Removing A Hot Swappable Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 98: Removing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 99: Installing The Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 100: Internal Usb Memory Key (Optional)

    Steps Reconnect the cable to the back of the optical drive. Align the optical drive with the optical drive slot in the front of the chassis. Slide the optical drive into the optical drive slot until the optical drive connector engages with SATA connector on the system board. Figure 43.

  • Page 101: Replacing The Optional Internal Usb Memory Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 102: Expansion Card Installation Guidelines

    Expansion cards and expansion card risers Your system supports third Generation 10 PCIe expansion card slots that include one dedicated slot for PERC 9 storage card and one dedicated riser-slot for Network Daughter Card (NDC). Expansion card installation guidelines Slot 1 connector functions as an x8 connector and can be extended as two x4 slots when the left I/O riser is installed. Slot 9 connector functions as an x16 connector and can be extended as two x8 slots when the right I/O riser is installed.
  • Page 103 Table 38. Expansion card installation order Card priority Card type Form factor Slot priority (Two Slot priority (Four processors) Max allowed processors) Internal Storage Full Height (Integrated Slot) External SAS controllers Full Height 1, 3, 4, 5, (1/1)*, (2/2)* 1, 3, 4, 5, 6, 7, 8, 9, (2/10)^, (1/1)* 40 Gb Ethernet Full Height...

  • Page 104: Removing The Left Or Right Expansion Card Riser Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 105: Installing The Left Or Right Expansion Card Riser Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 106: Removing The Left Or Right Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 107: Installing The Left Or Right Expansion Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 108 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Steps Holding the expansion card riser by its sides, align the riser with the riser panel slot and the connector on the system board. Insert the expansion card riser into the system.

  • Page 109: Removing An Expansion Card From Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110 expansion card riser Figure 51. Removing the expansion card (full-length) from the left expansion card riser expansion card (full-length) expansion card latch expansion card riser Figure 52. Removing the expansion card from the right expansion card riser expansion card riser expansion card connector on the riser Installing and removing system components...

  • Page 111: Installing An Expansion Card Into The Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112 Figure 53. Installing the expansion card (half-length) from the left expansion card riser expansion card (half-length) expansion card latch expansion card riser Installing and removing system components...
  • Page 113 Figure 54. Installing the expansion card (full-length) from the left expansion card riser expansion card (full-length) expansion card latch expansion card riser To enable the installation of full-length expansion card in expansion card risers, ensure the metal brackets are removed from the back of the memory cage and fan cage.
  • Page 114 Figure 55. Removing the metal brackets to install the full-length expansion cards memory riser and fan cage left metal bracket right metal bracket Figure 56. Installing the expansion card from the right expansion card riser expansion card riser expansion card connector on the riser expansion card latch expansion card Next steps...

  • Page 115: Network Daughter Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 116: Installing The Network Daughter Card Riser

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 117 If connected, disconnect all the cables connected to the left expansion card riser. If installed, remove the left expansion card riser. Locate the Network Daughter Card (NDC) riser connector (on PCIe slot 2). Steps Hold the Network Daughter Card (NDC) riser by its edges and align the connector on the NDC riser with the connector on the system.

  • Page 118: Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 119: Installing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 120: Chassis Intrusion Switch

    This switch is activated as soon as the cover of your system chassis is removed. NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Installing and removing system components...

  • Page 121: Removing The Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 122: Installing The Chassis Intrusion Switch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 123: Sd Vflash Card (Optional)

    It emulates USB device(s). For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Removing the optional SD vFlash card Prerequisites Follow the safety guidelines listed in the Safety instructions section.

  • Page 124: Removing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 125: Installing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 126: Removing The Optional Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 127: Installing The Optional Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 128: Integrated Storage Controller Card

    NOTE: Temporarily label each SD card with its corresponding slot before removal. Steps Locate the internal dual SD module (IDSDM) connector on the system board. To locate the IDSDM connector, see the System board connectors section. Align the IDSDM with the connector on the system board. Push the IDSDM until it is firmly seated on the system board.

  • Page 129: Removing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 130: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 131: Processors And Heat Sinks

    Figure 69. Installing the integrated storage controller card clamp slot on the power supply bay clamp SAS connector storage controller battery connector storage controller card storage controller card connector on the system board Next steps Install the NDC riser. If removed, install the left expansion card riser. Follow the procedure listed in the After working inside your system section.

  • Page 132: Removing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 133: Removing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 134 Lift the processor out of the socket and leave the open first socket-release lever up. NOTE: If you are permanently removing the processor, you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust. NOTE: After removing the processor, place it in an anti-static container for reuse, return, or temporary storage.

  • Page 135: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 136 NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section.
  • Page 137 Figure 73. Installing a processor socket-release lever 1 pin–1 corner of the processor processor slot (4) processor shield socket-release lever 2 processor socket tab (4) Next steps NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper thermal conditions.

  • Page 138: Installing A Heat Sink

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 139 Figure 74. Applying thermal grease on the top of the processor processor thermal grease thermal grease syringe Place the heat sink onto the processor. Tighten one of the four screws to secure the heat sink to the system board. Tighten the screw diagonally opposite to the first screw you have tightened. NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink.

  • Page 140: Removing A Processor And Heat Sink Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 141 Follow the safety guidelines listed in the Safety instructions section. Follow the procedure listed in the Before working inside your system section. Remove the following: Memory risers Cooling fans Memory riser and fan cage Cable management tray Fan tray Steps Press the release tab located at the back of the processor and heat sink blank.

  • Page 142: Installing A Processor And Heat Sink Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 143: Power Supply Units

    Figure 77. Installing the processor and heat sink blank slot (2) tab (2) processor and heat sink blank release tab processor socket Next steps Install the following: Fan tray Cable management tray Memory riser and fan cage Cooling fans Memory risers Follow the procedure listen in the After working inside your system section.

  • Page 144: Hot Spare Feature

    If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep state. You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/idracmanuals.

  • Page 145: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 146: Removing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 147: Installing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 148: Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 149 Follow the same procedure for the removal of other power supply bay in the system. Figure 82. Removing the PSU bay connector on the system board left power supply bay right power supply bay spring latch Next steps Install the PSU bay. Install the following: AC PSU or power supply unit (PSU) blanks, if installed Expansion card risers, if installed...

  • Page 150: Installing The Power Supply Unit Bay

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 151: Removing The Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 152: Installing The Power Distribution Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 153 Follow the procedure listed in the Before working inside your system section. Keep the Phillips #2 screwdriver ready. Unpack the replacement power distribution board (PDB). Steps Align the screw holes on the PDB with the holes on the power supply unit (PSU) bay. Tighten the screws to secure the PDB to the PSU bay.

  • Page 154: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 155: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 156 Remove the following: Hard drives Memory risers Cooling fans Memory riser and fan cage SAS expander daughter card NOTE: Not applicable for the 2.5 inch (x4) SAS/SATA backplane configuration. Disconnect the SAS/SATA/SSD data, signal, and power cables from the backplane and system board. Steps Push the release tabs in the direction of the arrow.
  • Page 157 Figure 89. Removing the 2.5 inch (x24) SAS/SATA backplane backplane jumper connector for the expander daughter release tab (2) card hard drive connector (24) backplane hook (8) backplane power cable (2) power connector on the system board (2) memory riser guide miscellaneous signal connector on the system board backplane miscellaneous signal cable guide...
  • Page 158 Figure 90. Removing the 2.5 Inch (x24) SAS/SATA plus (x8) PCIe SSD backplane primary PCIe SSD extender mini-SAS HD connector (4) release tab (2) secondary PCIe SSD extender mini-SAS HD connector (4) hard drive connector (24) backplane hook (8) backplane power cable (2) power connector on the system board (2) memory riser guide miscellaneous signal connector on the system board...
  • Page 159 Figure 91. Cabling—2.5 inch (x4) SAS/SATA backplane with PERC 9 SAS cable connector on the integrated storage controller integrated storage controller card (PERC 9) card system board cable management tray SAS connector on the backplane x4 hard drive backplane Installing and removing system components...
  • Page 160 Figure 92. Cabling—2.5 inch (x24) SAS/SATA backplane with PERC 9 SAS (A and B) cable connector on the integrated storage integrated storage controller card (PERC 9) controller card system board cable management tray x24 hard drive backplane SAS B cable connector on the expander daughter card backplane jumper cable connector on the expander SAS jumper cable connector on the expander daughter daughter card...
  • Page 161 Figure 93. Cabling—2.5 inch (x24) SAS/SATA plus (x8) PCIe SSD backplane (left and right side) SAS (A&B) cable connector on the integrated storage integrated storage controller card (PERC 9) controller card system board cable management tray secondary PCIe SSD extender mini-SAS HD connector (A 2.5 inch (24x) SAS/SATA plus (x8) PCIe SSD to D) backplane...
  • Page 162 Figure 94. Cabling— x24 backplane with dual PERC and dual SAS expander cards SAS cable connector on the primary integrated storage integrated storage controller card (primary card) controller card integrated storage controller card (secondary card) SAS cable connector on the secondary integrated storage controller card x24 hard drive backplane primary daughter card SAS B connector...

  • Page 163: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 164 Figure 95. Installing the 2.5 inch (x4) SAS/SATA backplane SAS connector release tab (2) hard drive connector (4) backplane hook (4) guide backplane power cable power connector on the system board memory riser guide Installing and removing system components...
  • Page 165 Figure 96. Installing the 2.5 inch (x24) SAS/SATA backplane backplane jumper connector for the expander daughter release tab (2) card hard drive connector (24) backplane hook (8) backplane power cable (2) power connector on the system board (2) memory riser guide miscellaneous signal connector on the system board backplane miscellaneous signal cable guide...
  • Page 166 Figure 97. Installing the 2.5 Inch (x24) SAS/SATA plus (x8) PCIe SSD backplane primary PCIe SSD extender mini-SAS HD connector (4) release tab (2) secondary PCIe SSD extender mini-SAS HD connector (4) hard drive connector (24) backplane hook (8) backplane power cable (2) power connector on the system board (2) memory riser guide miscellaneous signal connector on the system board...

  • Page 167: Sas Expander Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 168: Installing The Sas Expander Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 169: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 170: Installing The Control Panel Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 171: System Board

    Steps Align the screw holes on the control panel board with the holes on the chassis. Tighten the screws that secure the control panel board to the chassis. Figure 101. Installing the control panel board screw (2) control panel connector cable display module cable USB connector cable control panel board...

  • Page 172: Removing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 173 Figure 102. Removing the system board tabs on the system board (2) slots on the chassis release pin metal bracket memory riser guide Next steps Install the system board. Reconnect the cables to the system board, hard drive backplane, control panel board, and the optical drive cable. NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured using the shimstock pieces.

  • Page 174: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 175 Figure 103. Installing the system board tabs on the system board (2) slots on the chassis release pin metal bracket memory riser guide Next steps Install the following: Power supply unit bay (2) with power distribution board (2) Power supply units NDC riser Expansion card risers, expansion card, integrated storage controller Processors and heat sinks...
  • Page 176 Update the BIOS and iDRAC versions. Re-enable the Trusted Platform Module (TPM). For more information, see the Initializing the TPM for TXT users section. Import your new or existing iDRAC8 Enterprise license. For more information, see iDRAC8 User's Guide, at Dell.com/esmmanuals. Related links...

  • Page 177: Trusted Platform Module

    Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Trusted Platform Module Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by integrating cryptographic keys into devices.

  • Page 178: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 179: Troubleshooting External Connections

    Troubleshooting external connections Before troubleshooting any external devices, ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices. Troubleshooting the video subsystem Prerequisite NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User Interface (GUI), under Virtual Console.

  • Page 180: Troubleshooting A Nic

    Next step If all troubleshooting fails, see the Getting help section. Related links Getting help System board jumper settings Troubleshooting a serial I/O device Steps Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable.

  • Page 181: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 182: Troubleshooting The System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 183: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 184: Troubleshooting Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 185: Troubleshooting An Internal Usb Key

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 186: Troubleshooting An Optical Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 187: Troubleshooting A Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 188: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 189: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 190: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 191: System Diagnostic Controls

    System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices. Results Displays the results of all tests that are run. System health Provides the current overview of the system performance. Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded.

  • Page 192: Jumpers And Connectors

    Jumpers and connectors Topics: • System board jumper settings • System board connectors • Disabling a forgotten password System board jumper settings For information about resetting the password jumper to disable a password, see Disabling a forgotten password. Table 39. System board jumper settings Jumper Setting Description...

  • Page 193: System Board Connectors

    System board connectors Figure 104. System board jumpers and connectors Table 40. System board connectors and jumpers Item Connector Description INT_STORAGE/ J_PERC Integrated storage controller card connector J_PCIE_SLOT1 Left I/O riser connector (optional) IO_RISER1/J_NDC_RISER NDC riser connector J_PCIE_SLOT3 J_PCIE_SLOT4 J_PCIE_SLOT5 J_PCIE_SLOT6 Expansion-card connectors J_PCIE_SLOT7...
  • Page 194 Item Connector Description J_PW_NVRAM Jumpers CPU3 Processor 3 CPU4 Processor 4 MEMORY RISER H Memory Riser connector J_BP_PWR_B Backplane power connector B MEMORY RISER G MEMORY RISER F Memory Riser connectors MEMORY RISER E MEMORY RISER D J_BP_PWR_A Backplane power connector A MEMORY RISER C Memory Riser connectors MEMORY RISER B...
  • Page 195 Table 41. Expander daughter card board jumpers and connectors (unified mode) Item Connector Description J_XCEDE_SAS1 SAS 1 connector J_XCEDE_SAS2 SAS 2 connector J_SAS_A SAS A connector J_SAS_B SAS B connector J_SAS_B1 SAS B1 connector J_SAS_A1 SAS A1 connector Figure 106. Expander daughter card board jumpers and connectors (performance mode) Table 42.

  • Page 196: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 197: Getting Help

    Contacting Dell Dell provides several online and telephone-based support and service options. If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area.

  • Page 198: Quick Resource Locator (Qrl)

    Steps Go to Dell.com/QRL and navigate to your specific product or Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator (QRL) Figure 107.

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