Dell PowerVault MD3600f Hardware Installation And Troubleshooting Manual page 69

Table A-1. General Cluster Troubleshooting
Problem
Attempts to connect
to a cluster using
Failover Cluster
Manager fail.
You are prompted to
configure one network
instead of two during
Microsoft Failover
Cluster installation.
Probable Cause
• The Cluster
Service has not
been started.
• A cluster has not
been formed on
the system.
• The system has
just booted and
services are still
starting.
The cluster network name
is not responding on the
network because the
Internet Connection
Firewall is enabled on one
or more nodes
The TCP/IP configuration
is incorrect.
The private (point-to-
point) network is
disconnected.
(continued)
Corrective Action
Verify that Cluster Service is
running and that a cluster has
been formed.
Configure the Internet
Connection Firewall to allow
communications that are
required by Microsoft Cluster
and the clustered applications or
services. For more information,
see the Microsoft Knowledge
Base article KB883398 at
support.microsoft.com
The node-to-node network and
public network must be assigned
static IP addresses on different
subnets. For more information
about assigning the network IPs,
see "Assigning Static IP
Addresses to Your Cluster
Resources and Components" in
the Dell Failover Clusters with
Microsoft Windows Server 2008
Installation and Troubleshooting
Guide at
support.dell.com/manuals.
Ensure that all systems are
powered on so that the NICs in
the private network are available.
Troubleshooting
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