Huawei Holly-U19 Faq
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Huawei Holly-U19 Faq

Honor series
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FAQ
Holly-U19
Holly-U19 FAQ
Issue 01
Date 20140811
1

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Summary of Contents for Huawei Holly-U19

  • Page 1 Holly-U19 Holly-U19 FAQ Issue 01 Date 20140811...
  • Page 2 Basic Function 1.1 Key Definition...
  • Page 3 1.2 Home Interface and Notification...
  • Page 4 1.3 To insert a SIM card, the battery and a micro-SD card please perform the steps shown in the following figures. 1.5 SMS 1.51 Android SMS is different! Traditional SMS store in different “in box” “out box” “draft”, Android separate the message in thread and contact, which is high match with the habit of modern.
  • Page 5 We can name the android SMS “Thread”. 1.5.2 Messaging In the message interface, we can send attach and text as we wish. 1.5.3 How to change input method? Slide down notification bar, touch Choose input method, the select pop will come. 1.5.4 How to receive the long message (>1120 bit)? The smart phone can receive the entire long message in one time This is far better than traditional message.
  • Page 6 1.5.5 How to separate the income and outcome message? We can check the message by background color, notification and turn .Send message is different color and notification in the interface. 1.5.6 How many message can be stored in phone？ 1. The captivity of message up to the phone memory space, the more space, and the more messages can be support.
  • Page 7 1.5.7 How many messages will be forward? Only one selected message can be forward then you click the forward function. 1.5.8 How to customize the ring tone? 1.MenuSettings Notifications Sound 1.5.9How many characters support in message? Chinese word=70 in max English word=160 in max Can send and receive together if the message short than 9X70(CHS) or 9X160(Eng)
  • Page 8 SMS will change to MMS automatically if long than the 9X70 or 9X160. 1.5.10 How to do batch delete? Messagelong touch Select messages you want touch delete button 1.6MMS 1.6.1 MMS size? 1. The MMS can support 300k in max (Audio/Video/Picture). 2.

  • Page 9: Video Call

    1.7.2 Call log and Data usage Data usage can be checked by Data usage, call total time cannot be count yet. 1.7.3 Call switch？ You can switch your phone between multi-phone call. 1.7.4 Video call？ Not support 1.7.5 Earphone Earphone Support remote functions press the key can pick up and end the call during phone call Music player can be active in home IDLE interface by press remote key.
  • Page 10 Photo by camera->SD card/DCIM/Camera； 2. Without SD： Photo by camera->Internal/DCIM/Camera 3.The location is default on android OS can customize. 1.9.2 Photo format taken by camera? What is the resolution? Format : JPEG； Resolution:8M pixels, 5M pixels,3 M pixels,2M pixels. 1.9.3 Main and front camera? Built with both front camera and main camera Main camera with8M pixels and force focus...

  • Page 11: Shooting Mode

    Front camera with 2M pixels and force focus. 1.9.4 Shooting mode？ Auto、Normal、Night、Sunset. 1.9.5 Video format and resolution? Format=3gp High quality Video：1280*720. 1.9.6 Full screen view? No support. ？ 1.9.7 Can video recorder work without extra memory card Support, the video will be stores into phone memory. 1.9.8 why there is always shutter tone？...

  • Page 12: Bluetooth Modem

    1.11.2 can sync the data via Bluetooth to PC？ Not support. 1.11.3 Make call and play music via Bluetooth device? Support Active the Bluetooth and pair the Bluetooth device with phone, and then can use the functions. 1.11.4 Bluetooth work range. Bluetooth can work fine in 10 m with good environment.
  • Page 13 1.12Mail 1.12.1 Edit/delete/view/send Mail？ Main menu->Email->input user ID and password. Account setting: 1. Manual： Input ID and password->POP3Inter the server setting interfaceedit the POP3 serverNextsetting the send SMTP servernextsetting the frequency of sync mailnext->setting the mail as prompt. 2. Auto Input ID and password->Next->Mail setting->finish.

  • Page 15: Software Update

    Basic Setting 2.1 Software update？ The user data will be lost after update (phone book, SMS, MMS, and Setting). Update online：Setting->about phone-> System Update. 2.2 WIFI 2.2.1 Hotspot Hotspot: The other Wi-Fi device can browser internet through G631-U19 hotspot. Setting：Settings->more…->Tethering and portable hotspotactive the hotspot Set the SSID and password->other device can search and use the hotspot.
  • Page 16 2.2.3 WIFI already active but cannot use browser 1. WI-FI Hotspot cannot support IN connection. 2. DSL dials fail. 3. Setting DNS，such as SNS application can work (QQ),only cannot browser internet. 4. WI-FI hotspot block limit. 2.2.4 Cannot find the Wi-Fi network 1.
  • Page 17 Never sleep：Keep working. 2.2.9 Which network will use when WI-FI and mobile network both active? WI-FI 2.2.10 Share your phone’s via WI-FI Settings->More…->Tethering & portable hotspot -> Wi-Fi hotspot. 2.3 Browser 2.3.1 Clear cache and history? BrowserOpen any pageMenu->Settings-> Privacy& security. 2.3.2 Full screen view and book mark Full screen: Menu->browser->menu->settings->Labs->full screen view Bookmark: Menu ->browser->menu->Bookmark/History.

  • Page 18: Home Page

    2.3.4 Mobile bank by browser？ Not support. 2.3.5 Save the picture in web site？ View the web->press and hold on the picture you want->Save image The image will store into phone memory. 2.3.6 Home page Browser->open any pageMenuSettings->General->Set homepage...

  • Page 19: Input Method

    2.4.1 Keypad Full touch Virtual Keyboard 2.4.2 Input method Android IME, Huawei IME 2.4.3 Stroke input？ No supported. 2.4.4 Font size？ Cannot customize 2.4.5 Huawei IME？ Huawei IME support full screen mode. 2.5 Screen lock 2.5.1 Active PIN？ Main menu->settings->security->Screen lock->PIN...

  • Page 20: Lock And Unlock Screen

    2.5.2 Pattern Screen lock The phone will be locked after 5 times wrong pattern. Please try after 30 seconds. 2.5.3 Lock and Unlock screen？ The lock will work after screen off Slide to unlock the screen...
  • Page 21 2.6 Alarm 2.6.1 Auto off/on Alarm？ Support 2.6.2 Edit/Cancel Alarm? Main clock—click the icon to new an alarm. Also press and hold alarm icon to delete.
  • Page 22 Application 3.1 Android application format 3.2 Install and Unstill 1. settingsSecurityUnknown sources. 2. Downloading from internet or copy source to local memory.  Click the application to install.  Click the application to Uninstall.
  • Page 23 3.3 Install fail 1. APK files damage. 2. Cannot cover the previous version, unstill the old version and try again. 3. Memory full. 4.Cannot adapt current Android OS,please wait for the new APK version. 3.4 Where is the APK location APK can install to SD and phone memory, also can move from phone memory to SD.

  • Page 25: Backup And Restore

    Backup and Restore 4.1 Which data can Back up？ 1. Contact. 2. Calendar. 3. Application. application can make more option for other data. 4.2 Backup and restore contact 4.2.1 How do I back up contacts to SD card? MenuContactsMenuImport/Exportphone contactPhone or SDSelect allOKthe backup file will save to card by the format as Name.vcf.
  • Page 26 4.2.3 How do I use third-party applications to synchronize data? There is “Backup” tool in the phone，user can use the tool back-up data. Menu->Backup->select the option.

  • Page 27: How Do I Examine Files On My Sd Card

    others 5.1 How do I examine files on my SD card? Method 1：Main menu->File manager；Use a file manager application to examine content on your SD card. Method 2：Main menusettingstorage...
  • Page 28 5.1.1 Maximum capacity of the SD card? 32G. 5.1.2 Devise based on Android4.2, support download and installation software to the T-Flash card.? support 5.1.3 How can I copy and cut the file in the memory and SD card? 1. A single file copy/cut：enter file manager->Internal->select a file from Internal list to do long time press, will popup “file option”...

  • Page 29: How Do I Maximize The Battery Life

    2. Move items in main screen：Press and hold the item will be moved, then put it in the location you want. 3. Delete items from main screen： Press and hole the item will be deleted then put it in the in the top of screen.
  • Page 30 5.2.6 Can I delete the Custom Software? 5.2.7 Why the wallpaper is self-motioned stretch? Dose it setting as the stretch wallpaper? Wallpaper setting is for whole screen not only single screen, and no stretch setting. 5.2.8 What data will lose when smart phone to do factory data reset? Reset will clear away all of USIM card and outlay SD data, such as setting items , call records and messages.
  • Page 31 5.2.15 Dose the handset support to use the picture as incoming picture, and how to do? 1. To do it by add new contacts Enter main menu>contacts->press new contacts button->number->add picture in picture location. 2. Add it in gallery or file Enter menu->gallery->check a picture->menu->select “Set picture as “menu->select Contact photo.

  • Page 32: Touch Screen

    5.3 The normal parameter 5.3.1 What is the smart phone? Smart phone is with calling, personal information management, electronic mail, WIFI and other advanced function and equipped with operation. System, intelligent mobile phone has a similar to the structure of application processing functions PC, support touch screen, can download software, etc.

  • Page 33: Memory Space

    MenuFM Radio 5.3.9 Compass？ Not available 5.3.10 Memory space RAM: 1GB ROM: 16GB 5.3.11 Antenna？ Internal 5.3.12 Theme support 5.3.13 Phone locks to one phone? User can use the USIM/SIM separately with phone. 5.3.14 Multi-touch？ Yes. 5.3.15 Timing power on/off？ Available 5.3.16 AP AP：Apply the web point for other device, support internet access point to other...
  • Page 34 5.3.19 Drive 1The PC with Windows Vista/7 and Linux will install drive auto. 2For the Windows XP PC: Connect the phone to PC Setting–more–Tethering & portable hotspot-USB tethering， when pop “Incorporated GSM Handset” come install the drive “Windows_ RNDIS_ DRIVER”. 5.3.20 Search, Search /IME by Voice, Gmail, Hangouts/ Talk, Chrome, Docs/ Drive, Google+, Maps,...

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