Samsung DC43H User Manual
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Samsung DC43H User Manual

Dch series; dcj series full hd led digital signage display
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User Manual
DCH (DC43H DC49H DC55H)
DCJ (DC43J DC49J)
The colour and the appearance may differ depending on the product, and the specifications
are subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

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Summary of Contents for Samsung DC43H

  • Page 1 User Manual DCH (DC43H DC49H DC55H) DCJ (DC43J DC49J) The colour and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance. Recommended hours of use per day of this product is under 16 hours.

  • Page 2: Table Of Contents

    Table of contents Before Using the Product Using MDC Control Codes Copyright MDC Programme Installation/Uninstallation 49 Installation Safety Precautions Connecting and Using Uninstallation Cleaning a Source Device Storage Connecting to MDC Electricity and Safety Using MDC via Ethernet Before Connecting Installation Pre-connection Checkpoints Operation...
  • Page 3 Table of contents Advanced Settings Speaker Select Dynamic Contrast Auto Volume Network Channel Black Tone Reset Sound Flesh Tone RGB Only Mode System Colour Space White Balance Network Setup Motion Lighting Network Status Menu Language Picture Options Colour Tone Network Settings Multi Control Colour Temp.
  • Page 4 Source AutoSwitch Synced power-off Primary Source Recovery Primary Source Secondary Source Troubleshooting Guide Support Change PIN Requirements Before Contacting Samsung General Software Update Customer Service Centre Max. Power Saving Update now Testing the Product Game Mode Checking the Resolution and Frequency...
  • Page 5 Table of contents Not a product defect A Product damage caused by customer's fault Others Prevention of Afterimage Burn-in What is afterimage burn-in? Recommended prevention practices Licence Terminology...

  • Page 6: Before Using The Product

    © 2017 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.

  • Page 7: Safety Precautions

    Safety Precautions Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Warning ― The following images are for reference only. Real-life situations may differ from what is A serious or fatal injury may result if instructions are not followed.

  • Page 8: Storage

    Storage Connect the power plug to a grounded power socket (type 1 insulated devices only). • An electric shock or injury may result. Due to the characteristics of high-glossy products, using a UV humidifier nearby may create white-coloured stains on the product. ―...

  • Page 9: Installation

    DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES. Only use the power cord provided with your product by Samsung. Do • A fire may result. not use the power cord with other products.
  • Page 10 SAMSUNG performance. • Be sure to consult Samsung Customer Service Centre if you want to install the product at such a place.

  • Page 11: Operation

    If the product is dropped or the outer case is damaged, turn off the Do not lift or move the product by pulling the power cord or any power switch and disconnect the power cord. Then contact Samsung cable. Customer Service Centre.
  • Page 12 • Your eyesight may deteriorate. cord when water or other foreign substances have entered the product. Then contact Samsung Customer Service Centre. • Product failure, an electric shock or fire may result. Do not hold the product upside-down or move it by holding the stand.
  • Page 13 Rest your eyes for more than 5 minutes for every 1 hour of product Be careful that children do not place the battery in their mouths use. when removed from the remote control. Place the battery in a location that children or infants cannot reach. •...

  • Page 14: Preparations

    Chapter 02 Preparations Checking the Components Components – Contact the vendor where you purchased the product if any components are missing. – The pictures may look different from the actual components. – A stand is not provided with the product. To install a stand, you can Warranty card purchase one separately.

  • Page 15: Parts

    ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice Parts to improve quality. Power on Press and hold for three seconds. Control Panel Press the panel key. A popup menu appears. Power off Make sure Power off...
  • Page 16 ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice Control Panel to improve quality. Press a button on the remote control pointing at the bottom of the product face to perform the function.
  • Page 17 ― The panel key is located on the bottom right front of the product. Buttons Description ― If you press the P button on the panel key when the product is turned Power off the product. on, the control menu will be displayed. With the control menu screen displayed, briefly press the panel key to move Power off Control menu...

  • Page 18: Reverse Side

    Reverse Side Port Description ― The colour and shape of parts may differ from what is shown. AUDIO OUT Connects to the audio of a source device. Specifications are subject to change without notice to improve quality. RS232C IN Connects to MDC using an RS232C adapter. AUDIO IN Receives sound from a PC via an audio cable.
  • Page 19 Reverse Side Port Description ― The colour and shape of parts may differ from what is shown. USB ¨(1.0A) Connect to a USB memory device. ― The USB ports on the product accept a maximum constant current of Specifications are subject to change without notice to improve quality. 1.0A.

  • Page 20: Anti-Theft Lock

    Anti-theft Lock ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details.

  • Page 21: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. Power off the product.
  • Page 22 Display information about the current input Quickly select frequently used functions. source. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu. Return to the previous menu. Manually select a connected input source from PC, DVI, HDMI1, HDMI2.

  • Page 23: Before Installing The Product (Installation Guide)

    Otherwise, it may fall and cause personal injury. • Make sure to install the specified wall mount. Ventilation ― Contact Samsung Customer Service Centre for further details. Installation on a Perpendicular Wall Minimum 40 mm Ambient temperature: Under 35 °C ―...

  • Page 24: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you elect to install the wall mount on your own.

  • Page 25: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 26 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG Pin No Standard Colour Signal ---------- (3.5ø) White and orange Orange...
  • Page 27 • Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 RJ45 RJ45 Signal Signal ↔ ↔ Signal Signal ↔ ↔ ↔ ↔ ↔ ↔...

  • Page 28: Connection

    Connection • Connection 2 ― Ensure that you connect the RS232C(IN) adapter to the RS232C IN port on the product. • Connection 1 RS232C RJ45 RJ45...

  • Page 29: Control Codes

    Control Codes Command type Command Value range Video Wall On 0x84 Viewing control state (Get control command) Video Wall User Control 0x89 Header Command Data length Checksum • All communications take place in hexadecimals. The checksum is calculated by adding 0xAA Command type up all values except the header.

  • Page 30: Power Control

    Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 31 Input source control 0x24 HDMI2_PC • Function ― DVI_video, HDMI1_PC(HDMI_PC) and HDMI2_PC cannot be used with the Set command. The input source of a product can be changed using a PC. They only respond to "Get" commands. ― Available input sources may vary depending on the model. •...
  • Page 32 Screen mode control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The screen mode of a product can be changed using a PC. 0xAA 0xFF 0x18 "ERR" Screen mode cannot be controlled when the Video Wall function is enabled. ―...
  • Page 33 PIP On/Off control Auto adjustment control (PC and BNC only) • Function • Function The PIP mode of a product can be turned on or off using a PC. Automatically adjust the PC system screen using a PC. ― Only available on models that have the PIP function. •...
  • Page 34 Video Wall Mode Control Safety Lock • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 35 Video Wall On • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function Turn Video Wall on or off on the product from your computer. 0xAA 0xFF 0x84 • Get Video Wall On/Off Status "ERR": A code showing what error has occurred Header Command Data length...
  • Page 36 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 37 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo • Header Command Data length...

  • Page 38: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Connecting to a PC • Do not connect the power cable before connecting all other cables. Pre-connection Checkpoints Ensure you connect a source device first before connecting the power cable. •...

  • Page 39: Connection Using A Dvi Cable (Digital Type)

    Connection using a DVI Cable (Digital type) Connection Using an HDMI-DVI Cable ― When you connect a PC to the product using an HDMI-DVI cable, set Edit Name DVI PC access video and audio content stored on the PC. DCH: DVI/PC/MAGICINFO IN DCJ: DVI/MAGICINFO IN DCH: HDMI 1, HDMI 2 DCJ: HDMI IN 1, HDMI IN 2...

  • Page 40: Connection Using An Hdmi Cable

    Connection Using an HDMI Cable DCH: HDMI 1, HDMI 2 DCJ: HDMI IN 1, HDMI IN 2...

  • Page 41: Connecting To A Video Device

    Connecting to a Video Device • Do not connect the power cable before connecting all other cables. Ensure you connect a source device first before connecting the power cable. • You can connect a video device to the product using a cable. ―...

  • Page 42: Connection Using An Hdmi-Dvi Cable

    Connection Using an HDMI-DVI Cable ― Audio will not be enabled if the product is connected to a video device using an HDMI-DVI cable. To resolve this, additionally connect an audio cable to the audio ports on the product and video device.

  • Page 43: Connection Using An Hdmi Cable

    Connecting to an Audio System Connection Using an HDMI Cable Using an HDMI cable or HDMI to DVI Cable (up to 1080p) ― Connecting parts may differ in different products. • For better picture and audio quality, connect to a digital device using an HDMI cable. •...

  • Page 44: Connecting The Lan Cable

    Connecting the LAN Cable ― Connecting parts may differ in different products. RJ45 • Use Cat7(*STP Type) cable for the connection. *Shielded Twist Pair...

  • Page 45: Attaching The Network Box (Sold Separately)

    Attaching the Network box (Sold separately) ― Supported models: DCH Place the network box as shown. First insert the tabs of the network Attach the network box to the fixed attachment frames. box into the slots marked ( ) on the attachment frame.

  • Page 46: Connecting The Network Box (Sold Separately)

    Connecting the Network box (Sold separately) ― For details on how to connect to a network box, refer to the user's manual provided with the network box upon purchase. MagicInfo To use MagicInfo, a network box (sold separately) must be connected to the product. ―...
  • Page 47 Select a display mode. Enter the IP information. MagicInfo Setup Wizard - v.1.12 MagicInfo Setup Wizard - v.1.12 Select TCP/IP - step 2 Select Screen Type - step 4 Obtain an IP address automatically Use the following IP address: Landscape IP address: 192 .

  • Page 48: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...

  • Page 49: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. For details on how to use the MDC programme, refer to Help after installing the programme. The MDC programme is available on the website. MDC Programme Installation/ In the displayed "Ready to Install the...

  • Page 50: Connecting To Mdc

    Connecting to MDC Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Connection using a direct LAN cable ―...

  • Page 51: Screen Adjustment

    Color Expert. · Contrast – To download the Color Expert programme, visit www.samsung.com/displaysolutions. · Brightness If the input source is AV, Component, DVI(AV), HDMI(AV) ·...

  • Page 52: Backlight / Contrast / Brightness / Sharpness / Colour / Tint (G/R)

    Backlight / Contrast / Brightness Your product has several options for adjusting picture quality. / Sharpness / Colour / Tint (G/R) Input source Picture Mode Adjustable options PC, DVI, HDMI1, HDMI2, MagicInfo Information Advertisement Backlight Contrast Brightness (when a PC is connected) Sharpness MENU m →...

  • Page 53: Calibrated Value

    Select whether to apply the brightness, colour, gamma and uniformity settings customized using the colour calibration programme Color Expert to the Information and Advertisement modes. • Don't apply Apply ― To download the Color Expert programme, visit www.samsung.com/displaysolutions. MENU m → Picture → Calibrated value →...

  • Page 54: Picture Size

    Picture Size Picture Size If you have a cable box or satellite receiver, it may have its own set of screen sizes as well. However, we highly recommend you use your product’s 16:9 mode most of the time. MENU m → Picture →...

  • Page 55: Position

    Position Adjusts the picture position. Position is only available if Picture Size is set to Zoom1, Zoom2, Screen Fit. ― To use the Position function after selecting Zoom1, Zoom2 Screen Fit follow these steps. Press the d button to select Position. Press the E button. Picture Size Press the u or d button to move the picture up or down.

  • Page 56: Resolution Select

    Resolution Select If the picture is not normal even when the resolution of the graphics card is one of the following, you can optimise the picture quality by selecting the same resolution for the product as the PC using this menu. Available resolutions: 1024x768 1280x768...

  • Page 57: Pc Screen Adjustment

    PC Screen Adjustment • Coarse Fine Removes or reduces picture noise. If the noise is not removed by Fine-tuning alone, use the Coarse function to adjust the frequency as best as possible (Coarse) and Fine-tune again. After the noise has been reduced, re-adjust the picture so that it is MENU m →...

  • Page 58: Pip

    PIP Settings The picture from the external video source will be in the main screen and the picture from the product will be in the PIP sub-picture screen. MENU m → Picture → → ENTER E Main picture Sub picture Picture PC, DVI, HDMI1, HDMI2, MagicInfo...

  • Page 59: Advanced Settings

    Advanced Settings Input Source Picture Mode Advanced Settings PC, DVI, HDMI1, HDMI2, Information White Balance MagicInfo (when a PC is Advertisement MENU m → Picture → Advanced Settings → ENTER E connected) Advanced Settings AV, Component, DVI, HDMI1, Standard Movie Dynamic Contrast Black Tone Flesh Tone...

  • Page 60: Dynamic Contrast

    Dynamic Contrast Advanced Settings Adjust the screen contrast. Dynamic Contrast Medium • Medium High Black Tone Black Tone Flesh Tone Select the black level to adjust the screen depth. RGB Only Mode • Dark Darker Darkest Colour Space Native Flesh Tone White Balance Emphasise pink Flesh...

  • Page 61: White Balance

    White Balance Adjust the colour temperature for a more natural picture. • R-Offset G-Offset / B-Offset: Adjust each colour’s (red, green, blue) darkness. • R-Gain G-Gain / B-Gain: Adjust each colour’s (red, green, blue) brightness. • Reset: Resets the White Balance to its default settings.

  • Page 62: Picture Options

    Picture Options Select an option using the u and d arrow keys, and the press E. Use the arrow keys to change the setting, and then press E. Input source Picture Mode Picture Options MENU m → Picture → Picture Options →...

  • Page 63: Colour Tone

    Colour Tone Picture Options If the input source is PC, DVI, HDMI1, HDMI2, MagicInfo (PC connection). Colour Tone Standard • Cool Standard Warm If the input source is AV, Component, DVI, HDMI1 or HDMI2. Colour Temp. 10000K • Cool Standard Warm1 Warm2 Digital Clean View...

  • Page 64: Hdmi Black Level

    HDMI Black Level Selects the black level on the screen to adjust the screen depth. • Normal ― This function is only available when the input signal, connected to the product via an HDMI1, HDMI2 connector, is set to RGB444. Film Mode This mode is suitable to view movies.

  • Page 65: Picture Off

    Picture Off The product screen is turned off but the audio will continue. Press any key on your remote to turn the screen back MENU m → Picture → Picture Off → ENTER E Picture Picture Off Reset Picture – The displayed image may differ depending on the model. Reset Picture Resets your current picture mode to its default settings.

  • Page 66: Sound Adjustment

    Chapter 06 Sound Adjustment Sound Configure the sound ( ) settings for the product. Sound Mode You can select a sound mode to suit your personal preferences. • Standard: Selects the normal sound mode. • Music: Emphasizes music over voices. MENU m →...

  • Page 67: Hdmi Sound

    HDMI Sound Select whether to hear from AV(HDMI) or PC(DVI). • AV(HDMI) PC(DVI) MENU m → Sound → HDMI Sound → ENTER E Sound Sound Mode Standard HDMI Sound AV(HDMI) Sound Effect Speaker Settings Reset Sound – The displayed image may differ depending on the model.

  • Page 68: Sound Effect

    Sound Effect Configure your preferred sound effect for output sound. ― If Speaker Select is set to External, Sound Effect is disabled. ― Available only when Sound Mode is set to Standard. MENU m → Sound → Sound Effect → ENTER E DTS TruSurround HD Sound This function provides a virtual 5.1 channel surround sound experience through a pair of speakers using HRTF(Head...

  • Page 69: Speaker Settings

    Speaker Settings Speaker Select If you are listening to the sound track of a broadcast or movie through an external receiver, you may hear a sound echo caused by the difference in decoding speed between the products speakers and the speakers attached to your MENU m →...

  • Page 70: Reset Sound

    Reset Sound Reset all sound settings to the factory defaults. MENU m → Sound → Reset Sound → ENTER E Sound Sound Mode Standard HDMI Sound AV(HDMI) Sound Effect Speaker Settings Reset Sound – The displayed image may differ depending on the model.

  • Page 71: Network

    Chapter 07 Network Network Status Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to use various smart hub features such as Internet search, content sharing through a home network and feature updates.

  • Page 72: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable. Connecting to a Wired Network See the diagram below.
  • Page 73 Set the network connection to use Internet services such as perform software upgrades. In the pop-up menu that appears, click Status. Automatic Network Settings (Wired) On the dialog that appears, click the Support tab. Connect to the network using a LAN cable. On the Support Tab, click the Details button.

  • Page 74: Allshare Settings

    AllShare Settings Server Network Settings MENU m → Network → AllShare Settings → ENTER E MENU m → Network → Server Network Settings → ENTER E Share experiences by connecting a variety of smart devices. Set up Content Sharing. Connect to server Content Sharing Connect to MagicInfo...

  • Page 75: Device Name

    Device Name MENU m → Network → Device Name → ENTER E Select or enter a device name. This name can be shown on network remote controls over the network. • User Input [Signage]Display 1...

  • Page 76: Source List

    Chapter 08 Applications Source List Refresh MENU m → Applications → Source List → TOOLS → Refresh → ENTER E Source allows you to select a variety of sources and change source device If you cannot find a device you want, select Refresh to refresh the list.

  • Page 77: Magicinfo Lite

    MagicInfo Lite MagicInfo is a business solution that allows the product to be used as a signage (advertising media). Using the solution, play image and video files from the internal memory or a connected USB storage device. Playing content from the internal memory or USB MENU m →...

  • Page 78: Usb

    Available features in the MagicInfo page Device : All Content : All Sort by : File name Options MagicInfo list page provides the following features. • Device No channels – Select either Internal to search for a desired device list. Network Channel Internal •...
  • Page 79 Settings Default Storage Select the storage location that you want to download scheduled channels from the network to. Settings • Internal Select the storage location that you want to download scheduled channels Repeat Mode from the network to. Set repeat mode whether to repeat playing contents or not. Default Storage Internal •...

  • Page 80: System

    Chapter 09 System Setup Go through the initial setup steps like you did the first time you used this product. ― Enter your 4 digit PIN number. The default PIN number is "0-0-0-0". If you want to change the PIN number, use the Change PIN function.

  • Page 81: Menu Language

    Menu Language MENU m → System → Menu Language → ENTER E Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your PC. Multi Control MENU m →...

  • Page 82: Time

    Time You can configure Clock Set Sleep Timer. Configure various time-related settings. Clock Set MENU m → System → Time → ENTER E Select Clock Set. Select Date or Time, and then press E. Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow Time buttons to move from one entry field to the next.

  • Page 83: Off Timer

    Off Timer Time Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer Clock ― You must set the clock before you can use Timer. Sleep Timer • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual.

  • Page 84: Eco Solution

    Eco Solution Energy Saving Reduce the power consumption by adjusting the screen brightness. MENU m → System → Eco Solution → ENTER E • Medium High Eco Sensor Eco Solution To enhance your power savings, the picture settings will automatically adapt to the light in the room. Energy Saving •...

  • Page 85: Auto Protection Time

    Auto Protection Time If the screen displays a still image for a certain period of time you define, the product activates the screen saver to prevent the formation of burnt in ghost images on the screen. • 2 hours 4 hours 8 hours 10 hours MENU m →...

  • Page 86: Screen Burn Protection

    Screen Burn Protection To reduce the possibility of screen burn, this unit is equipped with Pixel Shift screen burn prevention technology. Pixel Shift moves the picture slightly on the screen. Pixel Shift Time setting allows you to programme the time between movements of the picture in minutes. MENU m →...

  • Page 87: Timer

    Timer Screen Burn Protection You can set the timer for Screen Burn Protection. Pixel Shift Screen Burn Protection feature stops automatically after a specified period of time. Timer Timer Immediate display • • Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals (Period).

  • Page 88: Immediate Display

    Immediate display Screen Burn Protection Select the screen saver you want to display immediately. Pixel Shift • Pixel Rolling bar Fading screen Timer Side Grey Immediate display When the screen is set to aspect ratio, adjust the brightness of white margins on sides to protect the screen. Side Grey •...

  • Page 89: Ticker

    Ticker Input text while a video or image is displayed and display the text on the screen. • ― Message, Time, Position, Motion, and Font Style are enabled only when Ticker is set to On. MENU m → System → Ticker →...

  • Page 90: Video Wall

    Video Wall Customise the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. To display multiple images, refer to MDC Help or the MagicInfo user guide. Some models may not support the MENU m →...

  • Page 91: Vertical

    Vertical Video Wall This function automatically divides the screen according to the specified number of vertical displays. Video Wall Enter the number of vertically arranged displays. The vertical screen will automatically be divided according to the number entered. · Format Full A maximum of 15 displays can be assigned to the vertical arrangement.

  • Page 92: Source Autoswitch Settings

    Source AutoSwitch Settings Turning on the display with Source AutoSwitch On, and the previous video source selection is not active, the display will automatically search the different video input sources for active video. Source AutoSwitch MENU m → System → Source AutoSwitch Settings →...

  • Page 93: Secondary Source

    Secondary Source Specify Secondary Source for the automatic input source. ― The Secondary Source function is disabled if Primary Source is set to All. Primary Source Secondary Source AV, HDMI1, HDMI2, MagicInfo Component PC, DVI, HDMI1, HDMI2, MagicInfo Component DVI, HDMI1, HDMI2, MagicInfo HDMI1, HDMI2, MagicInfo...

  • Page 94: Change Pin

    Change PIN Change PIN screen will appear. Choose any 4 digits for your PIN and enter it in Enter New PIN. Reenter the same 4 digits in Confirm New PIN. When the Confirm screen disappears, press the Close button. The product has memorised your new PIN. MENU m →...

  • Page 95: General

    General Max. Power Saving Turns off the product to reduce power consumption after the PC has been left idle for a specified period of time. MENU m → System → General → ENTER E • ― Available only PC, DVI, HDMI1, HDMI2 mode.

  • Page 96: Button Lock

    Button Lock General This menu can be used to lock the buttons on the product. Max. Power Saving Only the remote control can control the product if Button Lock is set to On. • Game Mode Auto Power On Standby Control Safety Lock You can set the screen standby mode to be applied when an input signal is received.

  • Page 97: Lamp Schedule

    Lamp Schedule General It sets whether to adjust screen brightness automatically to the set value at the set time. Lamp Schedule ― The option is enabled only when Clock Set is configured. OSD Display Lamp Schedule Power On Adjustment 0 Sec Enable or disable the lamp schedule.

  • Page 98: Osd Display

    OSD Display Power On Adjustment Displays or hides a menu item on the screen. You can set the warm-up time for the screen to turn on after the power button is pressed. (Range: 0 – 50 seconds) Source OSD ― A warm-up time that is too short may damage the product due to overvoltage. Select whether to display the source OSD when the input source changes.

  • Page 99: Anynet+ (Hdmi-Cec)

    → Anynet+ (HDMI-CEC) → ENTER E feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it. ― You can only control Anynet+ devices using the product remote control, not the buttons on the product.

  • Page 100: Auto Turn Off

    Auto Turn Off Anynet+ (HDMI-CEC) Setting an Anynet+ Device to turn automatically when the product is turned off. Anynet+ (HDMI-CEC) • ― If Auto Turn Off is set to Yes, running external devices will turn off at the same time as the product powers off. Auto Turn Off ―...

  • Page 101: Troubleshooting For Anynet

    Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • You can connect only one receiver (home theatre). • Check if the Anynet+ device power cord is properly connected. •...
  • Page 102 Problem Possible Solution The connected device is not • Check whether or not the device supports Anynet+ functions. displayed. • Check whether or not the HDMI cable is properly connected. • Check whether Anynet+ (HDMI-CEC) is set to in the Anynet+ System menu.

  • Page 103: Clone Product

    ― The option is available for products with the same Model Code Software Version. Go to Support → Contact Samsung and find the product Model Code Software Version. Clone from USB – The displayed image may differ depending on the model.

  • Page 104: Reset System

    Reset System This option returns the current settings under system to the default factory settings. MENU m → System → Reset System → ENTER E System Reset System – The displayed image may differ depending on the model. Reset All This option returns all the current settings for a display to the default factory settings.

  • Page 105: Pc Module Power

    PC module power The PC module can be turned on/off separately from the LFD. Synced power-on MENU m → System → PC module power → ENTER E Set to Off to turn on the PC module without turning on the LFD. •...

  • Page 106: Support

    ― When you upgrade software, all video and audio settings you have made will return to their default settings. We advise you to write down your settings so that you can easily reset them after the upgrade. Update now Update the software to the latest version. Contact Samsung MENU m → Support →...

  • Page 107: Playing Photos, Videos And Music (Media Play)

    • Before connecting a USB device to the product, back up files to ensure your data is not damaged or lost. Samsung Electronics is not liable for any damage or loss of data. • Do not remove a USB device while it is loading.
  • Page 108 Compatible devices with media play • Some USB digital cameras, smartphones and audio devices may not be compatible with the product. • Media play is only compatible with USB MSC devices. • MSC device refers to a Mass Storage Class Bulk-Only Transport device. Examples of MSC devices include Thumb drives, Flash card readers and USB HDDs.

  • Page 109: Using A Usb Device

    Using a USB device Connecting a USB device It is recommended to use a USB HDD that has a power adapter. Turn on your product. Connect a USB device containing photo, music and/or movie files to the USB port on the back or side panel of the product. USB device connected.

  • Page 110: Menu Items In The Media Content List Page

    Menu items in the media content list page Option Name Operations Photos Videos Music Slide Show Start a slideshow. Encoding Select an encoding language if the title of media content appears corrupted. Play Selected Select and play desired content from the media content list.

  • Page 111: Available Buttons And Features During Photo Playback

    Available buttons and features during photo playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Previous Next Pressing the INFO button while a file is View the previous or next photo. selected will display information about the selected file.

  • Page 112: Available Buttons And Features During Video Playback

    Available buttons and features Option Name Operations during video playback Subtitle Settings Subtitle Language Subtitle Sync Subtitle Sync Reset Subtitle Size Encoding ― If the subtitle is displayed incorrectly, change Encoding options. Picture Mode Change the Picture Mode. Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear.

  • Page 113: Available Buttons And Features During Music Playback

    Available buttons and features during music playback Pressing the E or TOOLS button displays the following buttons. The RETURN button makes the buttons disappear. • Pause Play Pause or play music. • Rewind Fast forward Rewind or fast forward music. Speed up playback up to 3x, if required. To play the previous music file, select ∂ twice. •...

  • Page 114: Supported Subtitle And Media Play File Formats

    Supported Subtitle and Media play file formats Subtitle External Internal • MPEG-4 timed text (.ttxt) • Xsub Container: AVI • SAMI (.smi) • SubStation Alpha • SubRip (.srt) Container: MKV • SubViewer (.sub) • Advanced SubStation Alpha • Micro DVD (.sub or .txt) Container: MKV •...

  • Page 115: Supported Music File Formats

    Supported music file formats File Extension *.avi, *.mkv, *.asf, *.wmv, *.mp4, *.3gp, *.vro, *.mpg, *.mpeg, *.ts, *.tp, *.trp, *.mov, *.flv, *.vob, *.svi, *.divx Supported Video Formats • Video content will not play, or not play correctly, if there is an error in the content or the container. •...
  • Page 116 Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4 1280 x 720 XVID ADPCM H.264 BP/MP/HP DTS Core HE-AAC MPEG-4 SP/ASP LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5 DivX6...
  • Page 117 Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) 3gpp DivX 3.11 /DivX4 1920 x 1080 XVID ADPCM H.264 BP/MP/HP DTS Core HE-AAC MPEG-4 SP/ASP LPCM WINDOW MEDIA VIDEO V9 MPEG2 MPEG1 H.263 DivX5 DivX6 MOTION JPEG 640 x 480...

  • Page 118: Troubleshooting Guide

    Chapter 12 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Centre Before calling Samsung Customer Service Centre, test your product Testing the Product as follows. If the problem persists, contact Samsung Customer Service Check if your product is operating normally by using the product test function.

  • Page 119: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
  • Page 120 Screen issue The screen is not clear. The screen is blurry. Adjust Coarse and Fine. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
  • Page 121 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Centre to resolve the issue. The display looks unstable and then freezes.
  • Page 122 Sound issue There is no sound. Check the connection of the audio cable or adjust the volume. Check the volume. The volume is too low. Adjust the volume. If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound card or software programme.
  • Page 123 Sound issue There is audible sound when the volume is muted. When Speaker Select is set to External, the volume button and mute function are disabled. Adjust the volume for the external speakers. Audio settings for main speakers are separate from the internal speakers on the product. Changing or muting the volume on the product does not affect an external amplifier(decoder).
  • Page 124 Other issue Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective. menu is not available. The menu is enabled or disabled depending on the Source mode. When I try to change the PC resolution, a message "The The message...

  • Page 125: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. •...

  • Page 126: Specifications

    Chapter 13 Specifications General Size Model Name DC43H / DC43J DC49H / DC49J DC55H Panel Size 43 CLASS (42.5 inches / 107.9 cm) 49 CLASS (48.5 inches / 123.2 cm) 55 CLASS (54.6 inches / 138.7 cm) Display area 940.89 mm (H) x 529.25 mm (V) 1073.779 mm (H) x 604.00 mm (V)
  • Page 127 ― This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. ― For detailed device specifications, visit the Samsung Electronics website.

  • Page 128: Preset Timing Modes

    Preset Timing Modes ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product.
  • Page 129 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 37.879 60.317 40.000 VESA, 800 x 600 48.077 72.188 50.000 VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363 60.004 65.000 VESA, 1024 x 768 56.476...

  • Page 130: Appendix

    External impact or drop. ― When the service is requested, in spite of in warranty, we may charge you for a visit from a • Use of supplies or separatly sold product unspecified by Samsung. service technician in the following cases. •...

  • Page 131: Prevention Of Afterimage Burn-In

    Such a voltage difference between electrodes increases with time and makes the liquid crystals 20:30 20:30 SAMSUNG SAMSUNG thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 21:10...

  • Page 132: Licence

    In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English. For information on the Open Source Licence Notice, contact the Samsung Customer Center or send email to oss.request@samsung.com.

  • Page 133: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Component ports (green, blue and HDMI (High Definition Multimedia 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times red)____ The component ports, Interface)____ It is an interface that rates above refers to the number of...

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